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-   -   Another open letter to Steve Stewart, head of NTL Customer Care (https://www.cableforum.uk/board/showthread.php?t=33601726)

totalwar 08-10-2006 23:19

Re: Another open letter to Steve Stewart, head of NTL Customer Care
 
Well I agree there a real pain in the ass theses sale calls since I joined had over 50 calls from sales company's.Reg with the site that ntl mentioned and the phone number to excluded sale calls to no vale.Then I read somewhere that if you reg for no sales calls and you still getting theses calls.You can take them to court and make mega bucks because they are breaking the law.just give them a warning when they phone stateing that you reg for no sale calls and are they aware if they phone again from there company there company will be up for a big fine seems have worked for me anyway not had any sale calls in a month.

sav_c 09-10-2006 14:10

Re: Another open letter to Steve Stewart, head of NTL Customer Care
 
"give them a warning when they phone stateing that you reg for no sale calls"

Yeah, that would be great if they didn't ring and hang up constantly, which is the nature of the problem. I can deal with people calling and staying on the line long enough to try to sell me stuff - at least I can tell them to do one. The autodialler thing is a weapon of torture and only by going to Ireland did Caimh find the bloody number to call them back - so it's not quite as easy as you suggest to block these calls.

arcamalpha2004 11-10-2006 12:31

Re: Another open letter to Steve Stewart, head of NTL Customer Care
 
Caimh ;) it looks like you have competition for steve's attention :)


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