Originally Posted by smucks (Post 34127410)

I intended this thread to be one related to the topic which was "Strange Calls From Orange centers " and not one blaming Teleco providers of selling on numbers.

Now before I get my flack jacket on let me explain what was explained to me.

Now modern day marketing companies use computers to dial protential customers in the aid to obtain a sales lead or a potential scam.

What happens is these companies obtain an telephone number of a house on one street in an area.

This could be through market research done by in a number of ways you have all seen people asking you could you spare a minute to complete this form in city centers during your luch break yes ?

From the contact details you have most likely gave them a contact telephone number Yes ? (home or mobile)

This one telephone number is then placed into the computer, the computer then generates telephone numbers 100 up and 100 down from this number (example only could be as much as 1000's)

The computer then dials those numbers on, you answering this call you find no one on the line and the call is then terminated, you have then given the computer the information it needs. The number is active and is marked for them to use.

Then you get calls from call centers after your number gets placed on a list from sales reps/marketers etc etc telling you this that and the other.

Before long the computers then can have an entire city's phone numbers

Now if you register (I am not saying you should) with TSP you then on receiving the call/s try and find as much information from the caller/s without you giving our information you then report this to TSP and then the company if found are liable to heavy fines.

If you do not report these calls on to TSP they do not know you have received them and therefore can not help makes sence really.

Now if you give up your telephone number and someone else gets it then, if you have answered any of these silent/cold calls as they are called then they will get them and for them to try and stop them they may have to register and report follow on calls to have them stopped.

Now in my orginal post on this thread I was looking to see if any other members have had the same type of calls as this would not only help me but other members who are getting these calls if any information could be put together to try and find where and what call centers they are coming from then maybe we could have them stopped and slapped on the rist.

Now can we all get back on topic please!

Originally Posted by opelfruitcase (Post 34127444)

Your spot on as a description of bulk diallers.

I will explain this in more detail for those who aren't aware as this is something that NTL customer services reguarly have calls about.

Unfortunately if anyone is being plagued with such calls there is absolutely nothing that can be done about these. As they're almost always calling from the subcontinent, they cannot be bound to the TPS. Also, you can not block them with anonymous caller rejection as they almost always call from a line where caller line indentification (CLI) isn't supported; in other words when dialling 1471 'we do not have the callers number to return the call'; therefore the ACJ cannot block it.

On the few occasions that you are actually able to speak to someone you'll never get any useful information out of them at all. As I know from previous experience, they tend to bulk dial again and again a certain block of numbers for a few weeks until they move on to another block of numbers. Reason for retrying is that they know they won't get to speak to every single person on every active number within that number range first time around.

I find it deplorable and utterly abhorent but as said above unfortunately there is very little that can be done.

HTH

Originally Posted by opelfruitcase (Post 34127444)

Your spot on as a description of bulk diallers.

I will explain this in more detail for those who aren't aware as this is something that NTL customer services reguarly have calls about.

Unfortunately if anyone is being plagued with such calls there is absolutely nothing that can be done about these. As they're almost always calling from the subcontinent, they cannot be bound to the TPS. Also, you can not block them with anonymous caller rejection as they almost always call from a line where caller line indentification (CLI) isn't supported; in other words when dialling 1471 'we do not have the callers number to return the call'; therefore the ACJ cannot block it.

On the few occasions that you are actually able to speak to someone you'll never get any useful information out of them at all. As I know from previous experience, they tend to bulk dial again and again a certain block of numbers for a few weeks until they move on to another block of numbers. Reason for retrying is that they know they won't get to speak to every single person on every active number within that number range first time around.

I find it deplorable and utterly abhorent but as said above unfortunately there is very little that can be done.

HTH

Originally Posted by opelfruitcase (Post 34127444)

...I find it deplorable and utterly abhorent but as said above unfortunately there is very little that can be done.

Originally Posted by smucks (Post 34127211)

then they say they are from a orange call center.

<snip>

The only problem is that they leave no number and only mention they are from a orange call center and until I give them some details which I would not recommend anyone doing full stop I am at a blank.

Originally Posted by Pø†ÃƒÆ’ƒÂ¸ƒGÃà ƒâ€šÃ‚¸LÃÂÂÂ� (Post 34127938)

Are you SURE they say they are from orange, rather than "calling on behalf of orange"?? I used to have these a lot, although they have dropped drastically in frequency since adding my mobile number to my TPS registration.

Originally Posted by TheNorm (Post 34127568)

I'm not so sure - these calls are costing someone time and money. If you can increase one or both, without them making a successful sale, that is going to hurt them, is it not?

For example, my dad gets these type of calls, trying to sell him double glazing. He lets them go through the sales talk, asks all sorts of questions about the hinges and frames, and whether or not the glass is bullet-proof, then drops the clanger "but I live in a block of flats and the residents association won't allow me to put in new windows". The calls are becoming less frequent - presumably someone is getting the message!

In this case you could ask questions such as:

- "Oranges? I get mine from the market. Do you deliver?"
- "Are they seedless?"
- "I don't want an orange phone - do you sell them in pink?"

Perhaps we could run a competition for the best Q and A...!