Re: Can't download new e-mails
 

..and more importantly (well, to me anyway,) can I just leave it pointed at the new address, or will that stop working at some point?

and, by the way, THANKS!!!

Re: Can't download new e-mails
 

Pure speculation, until simbr comes along to enlighten us, but I assume NTL have changed their pop server to the new address, but redirect the old pop.ntlworld.com to the new addy. Maybe it is this REDIRECTION which only works if connected via NTL, e.g. maybe the redirection is handled by NTL's DNS servers?

Re: Can't download new e-mails
 

pop.ntlworld.com has changed from the old IP to the new one.
pop.ispmail.ntl.com has always been on the new IP.
somehow or other, he's picking up an old cached DNS for pop.ntlworld.com which is odd since he ran nslookup and got the correct IP.

Re: Can't download new e-mails
 

Hmm. But if it was a DNS problem, I'd have thought I wouldn't be able to connect.

I was able to connect to a pop server, it's just that the server thought I didn't have any mail.

Pure speculation, but I suppose there isn't just one pop server. Perhaps there was some stale caching between different NTL pop servers...

Re: Can't download new e-mails
 

There was an upgrade to the mail platform recently. All historic mail was transferred to the new system and for a time new mail was being delivered to both. It appears that new mail is now only being delievered to the new system but for some reason, you have been connecting to the old one.