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-   -   Customer services deny they supplied my stb!! (https://www.cableforum.uk/board/showthread.php?t=30223)

cyclone 14-06-2005 23:15

Re: Customer services deny they supplied my stb!!
 
I think you've got the right idea Spike ,if I just report a bad picture would I normally get a tech to call? because it would be the first ever since the original install (by ComTel).The only personell I ever see from NTL are attending to the numerous distribution boxes round my area.
AND I've just lost channel 5 again!(still,no real loss...)

andygrif 15-06-2005 09:41

Re: Customer services deny they supplied my stb!!
 
Ask them to refund the payment you've made for the last six years if they say it's not theirs.

spike7451 15-06-2005 17:57

Re: Customer services deny they supplied my stb!!
 
Quote:

Originally Posted by cyclone
I think you've got the right idea Spike ,if I just report a bad picture would I normally get a tech to call? because it would be the first ever since the original install (by ComTel).The only personell I ever see from NTL are attending to the numerous distribution boxes round my area.
AND I've just lost channel 5 again!(still,no real loss...)

Yes,a tech would call.
spike


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