Re: 2 meg upgrade Billing
 

Off course i know better have sorted it out now, it was a little NTL finger trouble.

You see thats the problem with me far to honest.:D

Did you think i would just keep quiet, i know NTL they would realise the mistake eventually next year next month next week but eventually :p: .

You need more customers like me helpfull and honest :angel:

And what excellent service from all the NTL associates involved in sorting it well done all at Belshill and Manchester ( daniel excepted;) ) :tu:

Re: 2 meg upgrade Billing Bromley platform STB
 

that is interesting Ian, I also have been billed 'twice' for my broadband and as I proxy via Nottingham, I wonder whether that is where my bill originates, also?

I said in another post that I will wait till next months bill to see how it shakes down.

If they have indeed brought forward the billing to 'in advance', it won't be a major problem - less to pay when you cancel :jk:

I think it will turn out to be a quirk of upgrading to 2Mb on 9th March with a billing date of the 10th and it will be sorted on the next bill - but, as ever, I'm ready to be wrong ;)

Re: 2 meg upgrade Billing Bromley platform STB
 

that was nicely slipped in :LOL:

Re: 2 meg upgrade Billing
 

:LOL:

No comment at all sir ;)

Re: 2 meg upgrade Billing Bromley platform STB
 

Correct, and you might be?

Re: 2 meg upgrade Billing Bromley platform STB
 

Just received bill for this month and it states something like:

750k STB Internet 24.99CR
2MBit STB Internet 24.99

So we were refunded a month's worth of 750k and charged a month's worth of 2MBit. Seems like a waste of ink must be how the billing system works tho.

And Im still waiting to find out pacey2g's Alias!

Re: 2 meg upgrade Billing Bromley platform STB
 

Just received my bill and I also have been charged for 2 periods, last month and next months.

Thanks Ntl, now I have to explain a £50 broadband bill to my wife :mad: - Leicester area btw.

It would have been nice if this was made clear on the update page :rolleyes: