Cable Forum - Lost 3MB Broadband after phoning Customer Services

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- - Lost 3MB Broadband after phoning Customer Services (https://www.cableforum.uk/board/showthread.php?t=25237)

BarFly

08-03-2005 22:45

Re: Lost 3MB Broadband after phoning Customer Services

:tu: :nworthy::nworthy::nworthy:

cjconline

09-03-2005 07:24

Re: Lost 3MB Broadband after phoning Customer Services

I called Customer Services this morning and they have fixed the issue. It seems that Derek had entered my modem into the pre reg state. I did try the registration page but with no joy.

Thanks for your help everyone.

Can a mod please lock this thread?

Carl.

yer nice one

09-03-2005 16:48

Re: Lost 3MB Broadband after phoning Customer Services

Quote:

Originally Posted by Matt D

I remember when I downgraded one time. CS were adamant that I had been downgraded, as I was being billed for the cheaper service. Yet my modem was still quite happily on the higher service... :)

This has also happend to me before lol, I never said anything though lol:p:

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