Re: Delayed Emails: NTL or BT's Fault?
 

I agree.

I try to look at the "glass is half full" scenario in most things, so I'd like to think, just this once, its not a ntl problem, but then again I've been way off before :):)

Re: Delayed Emails: NTL or BT's Fault?
 

well it could be that the bt server had it stuck in its mailq for a day or so, or it could be that the ntl mailserver was not responding to requests on port 25... or maybe the bt mailserver was on a blacklist...

there are ohhh so many possibilities of what happens
and we are blind without looking at mail logs

but we both know that no major isp will give you details of what is in it's mailq and what happened in its maillogs, ntl wouldnt and neither would bt

:(

Re: Delayed Emails: NTL or BT's Fault?
 

Well, not sure if that is entirely true, a well configured mail server may get send a message to the sender that there is a delay, I can't remember the message banner though, but as you say, we may never know :(

Re: Delayed Emails: NTL or BT's Fault?
 

i believe some mailservers only notify of permanent failures (e.g. mailbox full)

not temporary ones such as server not accepting connections

depends how the administrator sets the server up

Re: Delayed Emails: NTL or BT's Fault?
 

I float this only as an idea but.... does anyone think it's worth me sending details to NTL Tech Supp for an opinion?

Re: Delayed Emails: NTL or BT's Fault?
 

honest answer, no they do not have access to mailserver logs to check this on an individual basis for you

Re: Delayed Emails: NTL or BT's Fault?
 

Umm, I may have missed a point here somewhere but, is it really that much of a big deal?

I'm assuming that this was a one-off, isolated, incident?

If it became increasingly common I might be tempted to look into it further (maybe contacting the ISPs for their input) but if this is just one occasion which is outside of the normal pattern of things I wouldn't waste any more time on it.....

Re: Delayed Emails: NTL or BT's Fault?
 

Raistlin,

Sorry I should have said. This is just the latest time this has happened. Delays do seem to be isolated to exchanges between us as neither I or my friend are aware of delays with other messages sent elsewhere. It's peculiar but as a lot of mails we send are important and can be time sensitive it is an issue to me.

Re: Delayed Emails: NTL or BT's Fault?
 

One thing you might do, is ask BT if their servers DO report temporary error conditions (see post 19). If so, and your friend got no delivery fail errors, it would point to it being a BT problem.

Re: Delayed Emails: NTL or BT's Fault?
 

Plot is rapidly thickening. My mate just forwarded thhis delivery failure message:

This report relates to your message:
> Subject: Re: Tuesday Gourmets.doc - 2 more,
> Message-ID: <001501c4f423$1194be90$a0f28751@build.msft>,
> To: "Andy LXXXXXXX" <xcxxxxx@ntlworld.com>
>
> of Sun, 9 Jan 2005 19:00:18 +0000
>
> Your message was not delivered to:
> XXXXXX@ntlworld.com
> for the following reason:
> Diagnostic was Unable to transfer, Message timed out Information
> Message timed out
>

AND..

Just had a message arrive (at 12.53) that was sent yesterday at 13.22 from a completely different address. AND it arrived again at 13.01.

Return-Path: <XXXXXX@oracle.com>
Received: from aamta07-winn.mailhost.ntl.com ([212.250.162.8])
by mta05-winn.mailhost.ntl.com with ESMTP
id <20050129125259.IGDQ1139.mta05-winn.mailhost.ntl.com@aamta07-winn.mailhost.ntl.com>;
Sat, 29 Jan 2005 12:52:59 +0000
Received: from agminet04.oracle.com ([141.146.126.231])
by aamta07-winn.mailhost.ntl.com with ESMTP
id <20050129125257.ZGGH3971.aamta07-winn.mailhost.ntl.com@agminet04.oracle.com>;
Sat, 29 Jan 2005 12:52:57 +0000
Received: from rgmgw1.us.oracle.com (rgmgw1.us.oracle.com [138.1.191.10])
by agminet04.oracle.com (Switch-3.1.4/Switch-3.1.0) with ESMTP id j0SD4xDs017951;
Fri, 28 Jan 2005 05:04:59 -0800
Received: from rgmgw1.us.oracle.com (localhost [127.0.0.1])
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Received: from oracle.com (ppp-dc-50-104.uk.oracle.com [138.3.50.104])
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Message-ID: <41FA3C85.5F48702B@oracle.com>
Date: Fri, 28 Jan 2005 13:22:13 +0000
From: Farrell Scott <xxxxxxxxx@oracle.com>
Organization: Oracle Corporation
X-Mailer: Mozilla 4.75 [en] (Windows NT 5.0; U)
X-Accept-Language: en
MIME-Version: 1.0
To: Alan H <xxxxxxx@baesystems.com>, Andy Lxxxx <xxxxxxx@ntlworld.com>,
Biddo <xxxxxxx@ntlworld.com>,
Davey P <dxxxxxx@lineone.net>,
Fiona Edmondson <xxxxx@yahoo.co.uk>,
Jim Murray <xxxxxx@muller.co.uk>,
Lardicus <xxxxx@computerland.co.uk>,
Neil Blackburn <xxxxxxx@ntlworld.com>,
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Steve <xxxxx@redbrickcommunications.com>,
Michaela <xxxxx@hotmail.com>
Subject: [Fwd: Big mistake!.]
Content-Type: multipart/mixed;
boundary="------------478469F88A7C66CE1C39981D"
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Re: Delayed Emails: NTL or BT's Fault?
 

Sounds like NTL's server is playing up then.

Re: Delayed Emails: NTL or BT's Fault?
 

Looks like indeed :(

Re: Delayed Emails: NTL or BT's Fault?
 

Cheers, I'll report it and see what happens.

Re: Delayed Emails: NTL or BT's Fault?
 

bear in mind that there was a reported issue with the mail server yesterday at the time this email was sent....

this could have caused the email to not have been attempted to be resent from their smtp server till today

Re: Delayed Emails: NTL or BT's Fault?
 

'

That may well have affected the mail sent yesterday but not the ones sent on Weds that didn't arrive till Friday (no server problem listed for Weds - Of course dare I suggest there may have been an issue that wasn't posted on the Service Status page?!)

I've mailed details to Tech Support so I'll see if I get a rersponse.

Cheers again everybody

Andy