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-   -   e-buyer (https://www.cableforum.uk/board/showthread.php?t=22626)

gooner4life 16-01-2005 10:31
Re: e-buyer
 
Never had a problem with delivery from Ebuyer but once had a problem with a motherboard that was DOA and they refused to accept it back, over a year ago now and ive still got it sitting under my desk.

homer 17-01-2005 14:16
Re: e-buyer
 
Hello all ,

Just to keep you updated went on the web site this morning and guess wot it is down I hope this is not a sign that things are going belly up for ebuyer.
I also have tried that phone number it just rings and rings.
So if anybody out there as got any more ideas pls post......


Kind regards


Homer

Bifta 17-01-2005 14:38
Re: e-buyer
 
Quote:
Originally Posted by homer
Hello all ,

Just to keep you updated went on the web site this morning and guess wot it is down I hope this is not a sign that things are going belly up for ebuyer.
I also have tried that phone number it just rings and rings.
So if anybody out there as got any more ideas pls post......


Kind regards


Homer
Ebuyers site works fine for me, if you're on NTL BB, try changing your transparent cache.

homer 18-01-2005 00:36
Re: e-buyer
 
Quote:
Originally Posted by Bifta
Ebuyers site works fine for me, if you're on NTL BB, try changing your transparent cache.
sorry for this how do you do this

homealone 18-01-2005 00:58
Re: e-buyer
 
Quote:
Originally Posted by homer
sorry for this how do you do this
look at

http://homepage.ntlworld.com/robin.d...trancache.html

hth

jtwn 18-01-2005 00:58
Re: e-buyer
 
In IE

Tools - Internet Options
Connections tab
Lan settings
Enable Use a proxy server

Put this in, oxfd-cache-3.server.ntli.net port 8080

List of proxies somewhere on this site, articles i think.

Paul 18-01-2005 01:18
Re: e-buyer
 
Various articles here ;

http://www.cableforum.co.uk/board/article.php?c=16

homer 19-01-2005 11:50
Re: e-buyer
 
Hello,

I said I would keep people informed so here it goes.

Rang those Telephone Numbers over three days NO JOY
Wrote a nice letter saying pls and thankyou and sent it recorded delivery
emailed some guy but it came back saying unknown address


so there you have it dont know what else to do ??????

homer

SMHarman 19-01-2005 12:52
Re: e-buyer
 
Did it cost over £100? Did you buy on Mastercard or Visa. If so contact your card issuer and dispute the transaction.

homer 19-01-2005 13:42
Re: e-buyer
 
Hi,

No I brought it on my switch card and it should have been here on the 11th Jan but nothing yet .
I have been on the web site and it still show's picking in progress


homer

SMHarman 19-01-2005 13:45
Re: e-buyer
 
Send an e-note and wait..... and wait......

The transaction is at least in pick which means at some point it will be noticed that it is stuck in pick and adressed.

I'm waiting for a reply to an e-note about a £360 printer they have not refunded yet and an RMA for a portable DVD player that has died after 40 days. Loving the eBuyer at the moment.

homer 19-01-2005 14:27
Re: e-buyer
 
Hi,

Yes same here isnt ebuyer customer service a wow just like ntl

Matth 20-01-2005 00:39
Re: e-buyer
 
YES, there is a proxy problem with ebuyer in the poplar area - the default proxy is no go and specified by number (62.255.62.12) it's also dead for ebuyer, but ok for everything else.

Kliro 21-01-2005 23:32
Re: e-buyer
 
I ordered a philips toaster from them
http://www.ebuyer.com/customer/produ...duct_uid=66200

I was hoping to come in here and tell you of the good service I received from them, unfortunately not, I got sent that toaster, but with black trim instead, wouldnt be so much of a problem if we didnt already have the kettle with cream trim :(

SMHarman 24-01-2005 15:30
Re: e-buyer
 
At last...
Quote:
Originally Posted by ebuyer-enote
Thank you for your response.
We have appreciated your patience in this matter and hope this has now been resolved to a satisfactory conclusion for you.
You have now been refunded in full for this item, £352.89 (Inc vat) will be returned back to you in the next 3 - 5 working days.
If you require any further assistance in the future please donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t hesitate to contact us again.
Kind Regards,

Samantha,

Ebuyer Customer Support.
The same day Tesco Visa said there was nothign they could do as eBuyer had promised me a credit note!


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