Cable Forum - NTL HELP PlZ

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- - NTL HELP PlZ (https://www.cableforum.uk/board/showthread.php?t=21060)

homealone

06-12-2004 22:42

Re: NTL HELP PlZ

Quote:

Originally Posted by WingDings

ok i have stopped every internet activity, and infact the test shows it has gotten worse :S i don't know whats going on can any one tell me what is? or if ntl are having problems or its the plain fact that i have to call their expensie hotline again for 30 mins again :mad: beacuse this shldn't be happening, i dont' even download any where near 70kbps which my friend downloads well over and has the same service as me

assuming you have an ambit ntl:home modem, browse to

http://192.168.100.1

username & password are both admin

click on the 'operation configuration' link - what does it say for 'Maximum downstream data rate' ?

WingDings

06-12-2004 23:11

Re: NTL HELP PlZ

ok i tried the site but it wont' find it so i don't now what else to do :S

homealone

06-12-2004 23:17

Re: NTL HELP PlZ

Quote:

Originally Posted by WingDings

ok i tried the site but it wont' find it so i don't now what else to do :S

what error message do you get?

WingDings

06-12-2004 23:26

Re: NTL HELP PlZ

nothing it just says cannot find page

carlingman

06-12-2004 23:28

Re: NTL HELP PlZ

Quote:

Originally Posted by WingDings

nothing it just says cannot find page

Try http://192.168.100.1/ and the username and password as root and root.

:D

WingDings

06-12-2004 23:30

Re: NTL HELP PlZ

nope still says cannot find server, all i knwo about my modem is that it is a ntl:200

Raistlin

06-12-2004 23:33

Re: NTL HELP PlZ

If it's not finding the page then there's not going to be the option to put the u/name & p/word in.

Have you tried rebooting the CM?

Shut your PC down completely (START > TURN OFF COMPUTER > TURN OFF assuming you have XP installed).
Remove the power lead from the back of the CM, leave for three minutes and then put it back in.
Now wait until the two lights on the right hand side have stopped flashing.
Now turn your PC back on.

Now run the test again and see what results you get.

At this point you could also try getting to the modem config page again.

Tezcatlipoca

06-12-2004 23:36

Re: NTL HELP PlZ

Quote:

Originally Posted by WingDings

nope still says cannot find server, all i knwo about my modem is that it is a ntl:200

192.168.100.1 should work for the ntl:home modems (the Ambit modems) like yours.

Have a read of this & try its suggestions: http://homepage.ntlworld.com/robin.d....html#nocmdiag

rdhw	07-12-2004 11:59

Re: NTL HELP PlZ

Quote:

Originally Posted by WingDings

nothing it just says cannot find page

Possibly this is because you have configured a web proxy, but have not also configured an exclusion for 192.168.*

If your PC has a web proxy configured, then unset the proxy configuration and try accessing the cable modem again.

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