Originally Posted by Scott

OK I requested a re-fund. I'm REALLY dissapointed on what you get for $10. They still didn't re-fund my $4.95, so I've also requested that aswell.

If they can exchange the licence, they have to be able to re-fund me.

Then I can actually save up for a new graphics card.

Originally Posted by dilligaf1701

To be honest I was surprised that they changed your license...

I'll be even MORE impressed/surprised if they give you a refund just because you don't like it.....

Did you give them that reason? Or did you tell them it didn't work properly?

Originally Posted by Scott

I gave them a reason saying I wasn't satisfied with it. Which is a good enough reason for *MOST* companies. Will have to wait and see what happens.

Originally Posted by dilligaf1701

But most companies don't let you take pc games back (game being a noticable exception) if you don't like the game.

Originally Posted by Matt D

As it's an online purchase, shouldn't it be covered by the Distance Selling Regulations? i.e., you have a 7 day (?) cooling off period in which you can change your mind & get a refund.

Originally Posted by Matt D

GAME no longer take back PC games under their "10 day guarantee" - only console games.

Originally Posted by Matt D

As it's an online purchase, shouldn't it be covered by the Distance Selling Regulations? i.e., you have a 7 day (?) cooling off period in which you can change your mind & get a refund.

Originally Posted by dilligaf1701

They do in Bedford, well they did last week anyway ;)

Originally Posted by Matt D

Hmm, maybe it's only certain branches then. I know the ones in Cambridge have changed their policy on taking back PC games.