Re: No service
 

If the lights on the CM don't come (as per post #12) I don't see how it can be anything your end (PC or router). I would think it must be either the CM or the link from there to NTL.

However, is Mark B has confirmed, I'd try to replicate the problem without the router in the loop. This is normally one of the first things NTL ask you to do.

Re: No service
 

Today been super fast speed tests coming back at 900k & no breakdown in service all night! NTL said they will contact me within 48hrs to make call out appointment, this was 24 hrs ago, do they usually call back?

Also bit of a wasted them coming if, fingers crossed, service stays on all the time!

Re: No service
 

Isn't resegmentation and noise busting great :)

Re: No service
 

Sorry don't understand?

Still working 100% fine! Would they have done something to fix without telling me?

Cheers