Re: getting 56k speed for 300k broadband
 

nthellworld.co.uk Tools menu Whats my proxy.

And yep i know that swan 5 cache is the proxy for the local area cause that is what i`ve been on about, its stuffed, and i know this because i can use cardiff proxy and surf ok but when i leave it on automatic specification of proxy ie: let ntl allocate the proxy, i cannot get faster than 26k.

Re: getting 56k speed for 300k broadband
 

Slight improvement this am, swan proxy up tp 160k, cardiff proxy runs at 256, i know which one i'm gonna use.
Wonder what happened to alter this 'cause i ain't changed a thing this end.

Re: getting 56k speed for 300k broadband
 

The Numion speed test is very poor (the one where it downloads all them imaes anyway). It is not accurate. It shows my 1.5mb connection as something like 200k. I dont think so! Dont bother using it as a diagnostic tool.

Try www.dslzoneuk.net/speedtest.php - choose your connection speed (300k) and click Begin

Re: getting 56k speed for 300k broadband
 

Dude, cache 5 is just the proxy that serves nthellworld.co.uk's what's my proxy page, you're not bound to it at all, please check the other threads relating to proxies, especially the FAQ. Also worth mentioning is that the Numion test tests a number of proxies as various ones will be pulling down the images..

The Numion test is a bit questionable, you won't see anything like the full performance of your connection, and unless browsing is particularly poor for whatever reason I don't really see the point in selecting a cache because some random test reckons it's better.

However... the choice is yours. I tried those caches and all seemed fine for browsing, performance more than acceptable.

EDIT: Mods, any chance of that tool saying that people use the Swansea set of caches for example rather than naming a particular one?

EDIT2: The Numion test there isn't a test of raw download speed unlike the DSL Zone test (which isn't achieving full speed on my 2Mbit just FYI, is managing 1.6Mbit)

Suggest for a speed test the one at ADSLGuide. http://www.adslguide.org.uk

Re: getting 56k speed for 300k broadband
 

I did not select cardiff cache because numion says the speed is better, it is simply because when not specifying cradiff as proxy i cannot get web pages loading and surfing is slowwwww, like 56k dial up slowww.
I use numion as a method of representing in numerical form the actual page loading speed via the various caches i have tried and on the whole i find it gives a fairly good representation of surf speed in relation to time of day/place, and when there is a problem with the connection i test via walker etc first and then use numion to see the difference.
If i use another speed test i will get results between 280-300k but as this represents speed of connection without passing through the proxy it does not represent the actual page loading speed and resultant problems i have.
Numion is not the problem here, but there appears to be some problem with the local proxy, whichever cache that maybe, i've tried em all.
As i said before specifying cardiff cache as my proxy works for now so i leave it at that, last time this occurred, which was the last time cwmbwrla was upgraded it was sorted after a month or so.

Re: getting 56k speed for 300k broadband
 

Not exactly. You are going through a proxy for ALL http (port 80) traffic (even the speed testers). Therefore if all the normal speedtests are showing good results 280-300k then it is more likely an issue with your PC. What about normal downloads? What speed do you get here: http://ocean.zen.co.uk/files/5MB.file
Have you tried another browser to make sure its not anything particular to the one u use?

Re: getting 56k speed for 300k broadband
 

I realise that i am using proxy for all http and i accept that for downloads and ng access speed is ok. However i cannot understand why i can specify cardiff proxy and then get acceptable surfing speeds whilst on the other hand if i do not specify cardiff proxy and use whatever local swansea proxy has been allocated i cannot get pages to load and surfing is so slowwww, and why this has occurred recently as i have not changed any settings etc, i use firefox but get same results with ie. What possible problem with pc could cause cardiff proxy to work whilst local proxy fails.

Re: getting 56k speed for 300k broadband
 

So, it is just the local proxies that are slow? If you use any other proxy (eg Cardiff) browsing speeds are ok?

If so, theres not much else you can do apart from report this to ntl tech support. Tell them that when using an of your local proxies (Swansea) browsing is very poor but other proxies are fine.

Re: getting 56k speed for 300k broadband
 

I tried support before coming here to post, all i got after the obligatory wait on phone listening to endless ntl garbage was that there must be a problem with my pc/browser cache/settings, blah blah blah. Which is the only answer I have ever obtained when i have resorted to calling support. Not that i am blaming support people in any way as i understand they have their script to work to.

Re: getting 56k speed for 300k broadband
 

tech support don't work from a script :rolleyes:

if it is a proxy problem, then it is a proxy problem... and yes i will look into it and collate any other issues that i find in the swansea area.

Re: getting 56k speed for 300k broadband
 

Then why do we get so many people all saying that they have had the same comments from ntl Tech Support? (Virus/Spyware/Format/reinstall Windows) :dozey:

Ta MB, you're a star! :angel:

Re: getting 56k speed for 300k broadband
 

We all work from a 'script' in a way. Troubleshooting tends to involve going through a series of steps as these are the ones that work the most often, best practise :angel:

Re: getting 56k speed for 300k broadband
 

I would agree with that. Sometimes the more technically savvy have tried the first couple of things in the "script" before calling for support and don't actually follow the technicians advice having tried that before (ie. don't reboot when asked). The problem then can be that a further step which hasn't been tried relies on the previous steps having been done in the correct order and may not work if they haven't.

Re: getting 56k speed for 300k broadband
 

Back to 240k this am so someone must have put the plug back in i hope it lasts, thanks to whoever that was, now if the news server 90% incompletion rate was fixed things would be rosy again.