Re: Modem or network problem?
 

engineer time then i reckon , have you had a play with docs diag yet , that might show something up , if it does then you will have some ammo if you get a dodgy engineer :erm: :D

Re: Modem or network problem?
 

Yes I've had a play with it. However the info given I can already get from my modem's diagnostic web page - it's a Motorola Surfboard 3100. Thanks for pointing it out anyway.

Connection has now been working fine for an hour.

Re: Modem or network problem?
 

well why didnt you say :rolleyes: :p: :p: :p:

Re: Modem or network problem?
 

Well apart from one little glitch of about 15 minutes, my connection has been fine for over 30 hours - it's even been flying along!

So I think it's safe to say that it was neither my modem nor router to blame, or even the PC for that matter. Either it miraculously fixed itself or my telephone call to technical support ( to whom I gave my IP address ) helped to fix it.