Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

I have done that and can confirm that this is correct as I've seen it with my own eyes. Apparently that's something else they did with the last update.

So, not only did they crank up the sound to a level which distorts the sound they disabled the save function in the engineers menu so that even when you call one out to put in down to normal levels, they can't.

How clever does the guy who added those two 'features' feel! What a first class gareth hunt.

Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

Thanks for confirming my last, now just got to get cs to admit it too!

Perhaps the next service release on Bromley will put it right, when we go back to blue interface from purple! Now there's progress.

Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

Apologies for the quote, seems no-one from NTL has posted in their defence.

How odd!

Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

Deathly silence, as the tumbleweed rolls by!

Nobody from NTL want to answer?

Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

Give them a chance, when you posted this it was nearly 2am.

Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

It's just after 01:19 now, ................... almost 24 hrs later

I'm still waiting.

Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

four days later, still tumbleweed...

Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

I'd call their bluff, ask what these standards being violated are. I'd even be tempted to BS them that I actually work for one of these providers and that we have checked our equipment. Set a thief to catch a thief, tell a lie to catch a lie, and I reckon I could BS them on tech issues better than a CS representative could.

Re: Sound Clipping - Channel 4 - Solent - Anyone else????
 

a four year old could do that. every one i've ever spoke to doesn't have a clue.