Cable Forum - Unknown number block on ntl?

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Matth

28-06-2004 21:35

Re: Unknown number block on ntl?

ex C&W - using ACR, but I can't remember what code does it ... or turns it off or checks - can anyone save me digging out the old welcome pack?

And yes, ACR seems to be a free feature across most (all?) of the NTL network, while BT charge .... for a change, 1 up to NTL.

Marge

28-06-2004 21:38

Re: Unknown number block on ntl?

Quote:

Originally Posted by Incognitas

SO for those of us down on the south coast of Hampshire what would be the code(if any)?

Incog.

Same as the one I quoted before (I think, I'd need to know postcode)

however

this hasn't been added to the lines as in the NW region so if you haven't got it on your line then it would need to be added by CS

Matth - same codes for you too if you're ex C&W

altis

28-06-2004 22:58

Re: Unknown number block on ntl?

Quote:

Originally Posted by Incognitas

from that I would never get any idea that there was ACR.I makes no mention of it.

Enter in your postcode. Then click on 'User Guide', then look on page 2 under 'Stop Anonymous Calls'.

For me it shows as:
*227# = enable ACR
#227# = disable ACR
*#227# = check ACR

BT also use these '227' codes. If you have a phone with letters next to the numbers you'll see that the letters 'ACR' are on numbers '227' ;)

other possible codes I have found are:
1478 = enable ACR
1479 = disable ACR

Just try them. The nice lady in the exchange will tell you if she doesn't recognise the code.

Some more details on ACR here:
http://www.ainslie.org.uk/callerid/cli_faq.htm#Q_17

Maggy

28-06-2004 23:14

Re: Unknown number block on ntl?

Thank you!!

Incog. :)

Matth

29-06-2004 21:21

Re: Unknown number block on ntl?

The codes it gives are the 227 ones, but *#227# says the service is unavailable - I KNOW I turned it on, as for quite some time, I was getting calls for the previous holder of the number! - and it cut some of the junk.

dilli-theclaw

29-06-2004 21:27

Re: Unknown number block on ntl?

Quote:

Originally Posted by dezzo

Some numbers (overseas call centres especially) have numbers that are 'unavailable' and not withheld.

Yup - Dell get through to me like this.... It comes up as 'out of area' on my cordless.:)

John N.

03-06-2005 13:49

Re: Unknown number block on ntl?

A few weeks ago I was lucky enough to find my way through the NTL CS maze to a helpful operator who explained how to enable & disable ACR. I mislaid the codes after turning it on, & then failed to find an NTL operator to help me turn it off.

More or less by hit & miss I discovered that for my postcode (DA7 6JS) the codes are *65# to enable & #65# to disable. The DA7 postcode prefix covers a very wide area, so I doubt if *65# etc. is applicable to every suffix.

NTL must have listings of ACR codes against postcodes available to their CS operators & it can't be beyond their competence (or can it?) to publish them, rather than leave it to their customers to slowly assemble them from odd clues left around, or take on the almost impenetrable CS system. I am an ex-C&W customer, & to be fair their CS 'team' was even worse than NTL.

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