Cable Forum
Page 2 of 2 1 2
Show 100 post(s) from this thread on one page

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   Has anyone else got this problem (https://www.cableforum.uk/board/showthread.php?t=13453)

nate 15-06-2004 03:39
Re: Has anyone else got this problem
 
0800 052 2000 Option 2, then option 5.
The only people who can really help you.

poolking 15-06-2004 06:06
Re: Has anyone else got this problem
 
Thanks for your help. The same guy left a message at 2.25am. I just don't see why this guy doesn't ring CS as well.

poolking 15-06-2004 08:27
Re: Has anyone else got this problem
 
Just rang CS and got as recorded message about a fault in Stafford, no dial tone, so could this be related to the crossed line problem?

Paul 15-06-2004 08:54
Re: Has anyone else got this problem
 
Quote:
Originally Posted by poolking
Just rang CS and got as recorded message about a fault in Stafford, no dial tone, so could this be related to the crossed line problem?
Not very likely - no dial tone would normally be a switch failure. I would still chase your fault with them.

poolking 15-06-2004 09:01
Re: Has anyone else got this problem
 
Quote:
Originally Posted by Pem
Not very likely - no dial tone would normally be a switch failure. I would still chase your fault with them.
Ok thanks, just wanted to make sure before I ring them again.

poolking 15-06-2004 10:30
Re: Has anyone else got this problem
 
An update.

Finally got through to CS, a very helpful lady, didn't get her name though, checked and confirmed that it is a crossed line and has booked an engineer this afternoon to check the cabinet.

I also explained that the guy who was leaving the messages wasn't being very helpful and snotty, i.e. actually leaving his number so it could be checked out.

What beggars belief is why this guy didn't also contact CS about the problem instead of harrassing me? If I was of a paranoid and nervous disposition, I would have reported this guy to the police.

Paul 15-06-2004 14:03
Re: Has anyone else got this problem
 
Quote:
Originally Posted by poolking
What beggars belief is why this guy didn't also contact CS about the problem instead of harrassing me? If I was of a paranoid and nervous disposition, I would have reported this guy to the police.
Do it - he sounds like he needs a lesson.

poolking 15-06-2004 14:10
Re: Has anyone else got this problem
 
Quote:
Originally Posted by Pem
Do it - he sounds like he needs a lesson.
The thing is, I'm just assuming that the number I ended up with is his and also basically I just want closure to this episode and move on.

poolking 16-06-2004 19:55
Re: Has anyone else got this problem
 
Another update:

This situation has now been fully resolved, I have my old number back and it is now working, it didn't get fixed yesterday, but that didn't really matter as the guy who had left the messages in the beginning hadn't pestered me at all yesterday.

As a nice tribute to the guy, I'm going to make a blog entry about him. :D

homealone 16-06-2004 20:37
Re: Has anyone else got this problem
 
I'm glad you finally got it sorted, poolking :tu:

poolking 16-06-2004 20:44
Re: Has anyone else got this problem
 
Thanks. :D


All times are GMT. The time now is 20:15.
Page 2 of 2 1 2
Show 100 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum