Cable Forum - Who and what address would you suggest?

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- - Who and what address would you suggest? (https://www.cableforum.uk/board/showthread.php?t=11218)

Marge

18-04-2004 02:14

Re: Who and what address would you suggest?

Quote:

Originally Posted by carlingman

:shocked: :shocked:

Never knew Alan had left.

Myself had some dealings with Alan from my time with NTL and as you say was a top bloke.

Another good one that left was the Luton Manager Tom Barnes who is or was a member here at some point.

:angel:

sorry, not made myself clear, it's late and i'm stupid :dunce:

He's gone to the other side of ntl now we've split so he is still about but just not at our place anymore.

Alanmelon

18-04-2004 02:44

Re: Who and what address would you suggest?

Quote:

On Thursday 15th April I contacted NTL and the CS said that there was no order to re-port my number back to NTL and he could take the order now, I explained in a calm and dignified manor about what has been happening since the 5th, he apologised for the problems and would make sure that someone called me back

You may want to edit that manor to manner before sending the letter ;)

td444

18-04-2004 20:05

Re: Who and what address would you suggest?

Send a copy to a local newspaper - NTL have got to learn one day...

threadbare

18-04-2004 20:12

Re: Who and what address would you suggest?

Customer Care Team
ntl
Matrix Court
Siemens Way
Enterprise Park Swansea
SA7 9BB

edit: btw support staff don't lie when they say someone will call you back. If a callback it is not made then it is the person who should have called you back that has let you donw the support staff that logged your call.

another edit: this is to complain about your cm modem service not the number port malarki

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