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-   -   [Merged] Manchester Proxies. (https://www.cableforum.uk/board/showthread.php?t=9008)

th'engineer 11-03-2004 23:37

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by DVS
I'll agree with the above statement about Bill C. He was a great help to myself when I was having problems on .com. Be a shame to see him leave :(

Its ok bill is still with us we have burried the hatchet ouch:D

Bill C 11-03-2004 23:58

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
Its ok bill is still with us we have burried the hatchet ouch:D




Did not feel a thing :pp

threadbare 12-03-2004 00:55

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Chrysalis
Isn't the idea tho when you maxing out your bandwidth is just to ensure the right things still have good performance, sounds like ntl are deliberatly not utilising all of their external bandwidth, which is different to what I would want them to do to solve the problem, fact is proxies reduce performance and cause problems on frequently updated sites, it can also cause problems where ip addresses are used to allow/dissallow access, ntl shouldnt be forcing these on users without their permission.

thats the point - the bandwidth is not the issue. the problem is usually with load balancing of proxy servers (along with other things), which is not helped by ppl specifying an explicit proxy and WCCP routers which determine which proxies cache which page etc.

"they dont utilise their external bandwidth" beacuse the more we use the external bandwidth the more it costs them! if you want all the proxies turned off then you may find BB prices will go up or a pay per bandwidth billing is introduced, (maybe not a bad idea for those who want proxy-less web browsing)

its not a case of ntl forcing this on users without their permission - they are the ISP and they have always used proxies. if they are turned off then that is a maintainence issue. frankly ntl can and will force users to use proxies as long as it is a cost effective option for them. in other word they will do as they please.

Chrysalis 12-03-2004 02:24

Re: [Merged] Manchester Proxies.
 
what? so my proxies were turned of for more than half a year because of maintenance?

I find that very hard to believe I think its more likely someone in upper management made a decision and they were turned on, higher costs if turned off?

so 34.99 1 mbit/1 gig a day traffic/proxy on-ntl

Paul 12-03-2004 02:55

Re: [Merged] Manchester Proxies.
 
What proxies are you using ? - I thought Leicester NTL customers routed via Nottingham, and they have always been operational on the Nottingham core.

Chrysalis 12-03-2004 16:48

Re: [Merged] Manchester Proxies.
 
I think it is nottingham proxies I am using but not fully sure.

IP is 62.254.0.38

Paul 12-03-2004 17:20

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Chrysalis
I think it is nottingham proxies I am using but not fully sure. IP is 62.254.0.38

Yep, that's one of the Nottingham ones - but they have not been turned off for months :confused:

threadbare 12-03-2004 17:41

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Chrysalis
what? so my proxies were turned of for more than half a year because of maintenance?

I find that very hard to believe I think its more likely someone in upper management made a decision and they were turned on, higher costs if turned off?

so 34.99 1 mbit/1 gig a day traffic/proxy on-ntl

no they were turned off because they needed maintenance but there were other more critical jobs that needed doing first - ntl cant fix everything at the same time they need to allocate resources. so if something isn't vital (like proxies) then why not switch them off and fix something that needs to be fixed?

Chrysalis 12-03-2004 19:43

Re: [Merged] Manchester Proxies.
 
hey im not complaining they were turned off :)
its the fact they were turned on :(

ntl customer 12-03-2004 20:07

Re: [Merged] Manchester Proxies.
 
Quote:

its not a case of ntl forcing this on users without their permission - they are the ISP and they have always used proxies. if they are turned off then that is a maintainence issue. frankly ntl can and will force users to use proxies as long as it is a cost effective option for them. in other word they will do as they please.
If you do not think ntl force them on their users, then why do we not have the options to turn them off as we please unlike other companies who allow users to choose whether they use proxies or not.

Even Telewest AFAIK who used to have forced proxies have turned them off and allowed users the choice as to whether they want to use them or not.

Quote:

"they dont utilise their external bandwidth" beacuse the more we use the external bandwidth the more it costs them! if you want all the proxies turned off then you may find BB prices will go up or a pay per bandwidth billing is introduced, (maybe not a bad idea for those who want proxy-less web browsing)
Why does it cost more for ntl? Other ISP's are capable of offering proxyless capless connections for pretty much the same price as the ntl offering, give or take a few quid, so why can't ntl?

threadbare 12-03-2004 20:18

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by ntl customer
If you do not think ntl force them on their users, then why do we not have the options to turn them off as we please unlike other companies who allow users to choose whether they use proxies or not.

Even Telewest AFAIK who used to have forced proxies have turned them off and allowed users the choice as to whether they want to use them or not.

Why does it cost more for ntl? Other ISP's are capable of offering proxyless capless connections for pretty much the same price as the ntl offering, give or take a few quid, so why can't ntl?

it doesn't cost ntl anymore than another ISP of a similar size. what i am saying is they have to pay for the exta bandwidth used when proxies are not in use.

I would like the option not to use proxies. they are excellent for dial up connections and quite good for caching regularly used websites. I wouldn't mind if they were more reliable - although i have had few problems in the swansea area when they are on (they were off for some time last year)

Foo Fighter 12-03-2004 20:55

Re: [Merged] Manchester Proxies.
 
Is something really wrong with these proxies tonight?

mosts sites are timing out, i can make it to the web page now and again but trying to get into forums is hit and miss.

dunno if these tracerts bypass the proxies?

Quote:

Tracing route to nthellworld.co.uk [69.72.137.99]
over a maximum of 30 hops:

1 14 ms 11 ms 12 ms 10.109.0.1
2 15 ms 23 ms 19 ms oldh-t2cam1-b-ge-wan34-104.inet.ntl.com [80.5.16
4.145]
3 13 ms 14 ms 30 ms mant-t2core-b-ge-wan62.inet.ntl.com [213.104.242
.169]
4 12 ms 26 ms 19 ms man-bb-b-so-210-0.inet.ntl.com [62.253.184.61]
5 20 ms 19 ms 19 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 20 ms 18 ms 18 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

7 21 ms 21 ms 27 ms tele-ic-2-so-100-0.inet.ntl.com [62.253.185.74]

8 23 ms 22 ms 20 ms linx.ge-0-0-0.gbr1.ltn.nac.net [195.66.224.94]
9 91 ms 98 ms 90 ms 0.so-0-3-0.gbr2.nwr.nac.net [209.123.11.209]
10 122 ms 132 ms * 0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
11 96 ms 96 ms 105 ms 209.123.182.243
12 98 ms 88 ms 90 ms 69.57.170.3
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 ^C


Tracing route to www.thedvdforums.com [216.93.162.3]
over a maximum of 30 hops:

1 11 ms 11 ms 13 ms 10.109.0.1
2 13 ms 12 ms 14 ms oldh-t2cam1-b-ge-wan34-104.inet.ntl.com [80.5.16
4.145]
3 14 ms 17 ms 12 ms mant-t2core-b-ge-wan62.inet.ntl.com [213.104.242
.169]
4 15 ms 18 ms 13 ms man-bb-b-so-210-0.inet.ntl.com [62.253.184.61]
5 18 ms 19 ms 19 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 27 ms 20 ms 19 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

7 22 ms 20 ms 28 ms gfd-bb-a-ae0-0.inet.ntl.com [213.105.172.5]
8 19 ms 21 ms 31 ms tele-ic-1-so-100-0.inet.ntl.com [62.253.185.78]

9 95 ms 95 ms 96 ms lndnuk1icx1.wcg.net [195.66.224.105]
10 97 ms 96 ms 97 ms nycmny2wcx2-oc12.wcg.net [64.200.87.153]
11 95 ms 99 ms 95 ms nycmny2wcx3-oc48.wcg.net [64.200.87.78]
12 127 ms 118 ms 120 ms chcgil1wcx3-oc48.wcg.net [64.200.240.37]
13 118 ms 117 ms 117 ms brvwil1wcx2-pos11-0-1-a0.wcg.net [64.200.236.17]

14 144 ms 144 ms 144 ms dnvrco1wcx2-pos14-0.wcg.net [64.200.210.22]
15 168 ms 168 ms 170 ms snfcca1wcx3-pos11-0.wcg.net [64.200.240.94]
16 168 ms 167 ms 167 ms sntcca1lch2-pos4-1.wcg.net [64.200.240.222]
17 181 ms * 169 ms sntcca2lce2-yipes-gige.wcg.net [64.200.150.78]
18 162 ms 164 ms * border1-ge0-0-0.sfo.servepath.net [209.213.192.1
23]
19 159 ms 178 ms 158 ms access1-ge2-0-5.sfo.servepath.net [216.93.189.11
4]
20 170 ms 158 ms 156 ms customer-reverse-entry.216.93.162.3 [216.93.162.
3]

Trace complete.

iadom 12-03-2004 22:03

Re: [Merged] Manchester Proxies.
 
Strangely enough, one place I cannot reach tonight is Ntl Broadband Plus pages, the don't even time out, just instantly unavailable. I suppose I should be thankful that I am 3 months free trial, I would be miffed if I was paying the extra charge.

DVS 12-03-2004 23:28

Re: [Merged] Manchester Proxies.
 
<Realists hat on>
Well if what I read a few posts back from BBKing is correct, ie NTL have added 6 more caches to the Manchester area, the chances that NTL are going to turn them off after such an investment is slim to none IMO. Us moaning about it is going to do nothing for the situation.
</Realists hat off>

I suggest we try to work with NTL (BBKing/BillC?) to work out the kinks. Granted not ideal but if we need to live with the proxies then lets at least get them working correctly :)

They say we should report the faults but where/how? If it's an 0845 number then no way will I participate as I am not paying for the priveledge of debugging NTL's system.

Can they arrange an alternate reporting method?

What Info do they want/need?

threadbare 12-03-2004 23:47

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Foo Fighter
Is something really wrong with these proxies tonight?

mosts sites are timing out, i can make it to the web page now and again but trying to get into forums is hit and miss.

dunno if these tracerts bypass the proxies?

unfortunately tracert wont say much - as you correctly say they are not intercepted by the proxies as they run on a different port

BBKing 13-03-2004 10:20

Re: [Merged] Manchester Proxies.
 
Thanks DVS for a thoughtful post. Unfortunately I work in a completely different part of ntl (home rather than networks) so my room for manoevre is limited. Hence me asking people to ring in and report problems, since if I mention that I think the caches are misbehaving and there are no reported browsing issues in the area, I look stupid, whereas if I mention it and it completes a picture that's beginning to emerge, it speeds up the diagnosis. Bill C, if th'eng hasn't completely peed him off, I think works in networks, but nowhere near the cache people. He does have his ear firmly to the ground in the NW though.

I don't know which number to ring, either, but it may indeed be the 0845 number, if you want to get through to Swansea. Would appreciate confirmation of this.

Florence 13-03-2004 12:01

Re: [Merged] Manchester Proxies.
 
I did contact about the proxies the other week. I must say this week theyare behaving so no more problems for a while.. Will call if they happen again

mr-b 13-03-2004 12:06

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by DVS
What Info do they want/need?

I'm guessing that all they'd need is:

- your location
- your ip address
- the URL you are having problems with
- whether the URL works with a manually-specified proxy (aka one of:
http://homepage.ntlworld.com/robin.d...cache.html#ntl)

That should be enough to show which redirector and proxy you're using.

Paul 13-03-2004 13:26

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Foo Fighter
Is something really wrong with these proxies tonight?

mosts sites are timing out, i can make it to the web page now and again but trying to get into forums is hit and miss.

dunno if these tracerts bypass the proxies?

Ping's and tracert's have very little in common with web browsing.

Web browsing uses a protocol called HTTP which is then transmitted using an IP protocol called TCP, this in turn uses a concept of "ports" and HTTP uses TCP Port 80. NTL's routers re-direct tcp80 to their proxy servers.

Ping and tracert use another IP protocol called ICMP - this does not have the concept of ports, nor is it intercepted by NTL - however it is often blocked by far end servers (hence timeouts).

Routers that respond to ping requests often only do so when they have nothing better to do - so they are not reliable measure of how well they are performing.

Maybe I should post a simple networking explanation as well - I'll see if I have time tonight.

Chrysalis 13-03-2004 15:31

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by BBKing
Thanks DVS for a thoughtful post. Unfortunately I work in a completely different part of ntl (home rather than networks) so my room for manoevre is limited. Hence me asking people to ring in and report problems, since if I mention that I think the caches are misbehaving and there are no reported browsing issues in the area, I look stupid, whereas if I mention it and it completes a picture that's beginning to emerge, it speeds up the diagnosis. Bill C, if th'eng hasn't completely peed him off, I think works in networks, but nowhere near the cache people. He does have his ear firmly to the ground in the NW though.

I don't know which number to ring, either, but it may indeed be the 0845 number, if you want to get through to Swansea. Would appreciate confirmation of this.

the problem is 90% of webpages will work, just a lot slower.

As far as the average user is concerned this is not a problem so he/she will not ring up, a lot of user's may have only ever used ntl with the proxies on so they dont even have a experience of what it should be like.

Hence the lack of phone calls.

th'engineer 14-03-2004 08:46

Re: [Merged] Manchester Proxies.
 
just a message relating since the proxies have been switched on it might not be related but here goes.

Since the proxies have been turned on having more disconnects from the interenet lease not renewing.

I know this is not normally related SNR & return path are ok .

Its lease renew related .

Any advice appreciated or could it be related

Having to reboot STB to get lease

BBKing 14-03-2004 10:27

Re: [Merged] Manchester Proxies.
 
Can you document this, Steve, gimme times/dates of when you're unable to get a connection. It won't be proxy related.

Bill C 14-03-2004 10:36

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by BBKing
Can you document this, Steve, gimme times/dates of when you're unable to get a connection. It won't be proxy related.


And i will contact the Network lads for that area to see if there has been any other's reporting this. :)

th'engineer 14-03-2004 12:58

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Bill C
And i will contact the Network lads for that area to see if there has been any other's reporting this. :)

Thanks guys its appreciated will up date you BB if you check the log remotely will give you times

th'engineer 14-03-2004 18:51

Re: [Merged] Manchester Proxies.
 
in addition to above can you tell me why pages are taking ages to load here any help appreciated

Foo Fighter 14-03-2004 21:24

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
in addition to above can you tell me why pages are taking ages to load here any help appreciated


was happening me the other night, web pages took ages to load and most just gave up... but no else had a problem... mines fine now but browsing is much slower since they turned these proxies on

Florence 14-03-2004 23:40

Re: [Merged] Manchester Proxies.
 
Manchester proxies must have fell over tonight. I can't blame the modem or settings as none had been changed I was in MIRC using MSN and websites working on college course when I asked for another page I got the message
Quote:

Error this page cannot be displayed check you are connected to the internet and the proxy IP was in brackets
I could still talk on MIRC and MSN but couldn't surf any website rebooted the PC and still unable to surf websitesyes MSN logged in and worked MIRC also logged in and worked, as quick as they died they worked was around 30mins downtime but why should we have them if they are not reliable and slow us down.

th'engineer 15-03-2004 07:00

Re: [Merged] Manchester Proxies.
 
I think that considering the interenet experience at the moment, NTL need to fixthe fault up here in the North West

Bill C 15-03-2004 09:05

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
I think that considering the interenet experience at the moment, NTL need to fixthe fault up here in the North West


Ok i have checked with faults and the network guys. Total faults for middleton for the weekend was 3 all sacm related.

Neil 15-03-2004 09:09

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
I think that considering the interenet experience at the moment, NTL need to fixthe fault up here in the North West

Did you ring ntl, & tell them that you were experiencing problems?

th'engineer 15-03-2004 13:47

Re: [Merged] Manchester Proxies.
 
I have decided that the proxy problem in the North West will only be fixed when it is actually costing NTL money in lost customers or high calls to the call centre.

The one thing about this site is that people try to help NTL but no one listens

Bill C 15-03-2004 16:06

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
I have decided that the proxy problem in the North West will only be fixed when it is actually costing NTL money in lost customers or high calls to the call centre.

The one thing about this site is that people try to help NTL but no one listens


IF and i repeat IF there is a fault we need customers to phone in. How can we fix something if we dont have the info. This is not a NTL run site so is not the best way to raise a fault. You have to report them to NTL . :erm:. How can you say "people try to help NTL but no one listens" if you dont report the fault". :shocked:

Florence 15-03-2004 16:23

Re: [Merged] Manchester Proxies.
 
I was going to call mine in but it was too late to call and was back within 30 mins but was down again early this morning acording to my daughter. Yet when I checked it was back up can't NTL set up an answermachine so when faults is closed we can log the problem that way they will have been alerted to the problem. If I call now they are only going to say it's working now call when its not..

You are caught between the devil and a hard place.....

Bill C 15-03-2004 16:30

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Kitty
I was going to call mine in but it was too late to call and was back within 30 mins but was down again early this morning acording to my daughter. Yet when I checked it was back up can't NTL set up an answermachine so when faults is closed we can log the problem that way they will have been alerted to the problem. If I call now they are only going to say it's working now call when its not..

You are caught between the devil and a hard place.....

Too true Kitty:). But i know some users are not reporting they have a fault, Then make very bold statments that we are not helping. Whats a guy to do :rolleyes:

th'engineer 16-03-2004 06:19

Re: [Merged] Manchester Proxies.
 
Did some testing last night and if you do the proxy dance and specify the proxies. Instead of expecting the NTL load sensing software to work it works, am now getting a good connection have tried most proxies round the country last night.

Found one thats working so can keep changing it if needed, use Robins list.

I know it masks the problem but unless you spend hours on the phone to CS its a work round

Neil 16-03-2004 06:46

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
Did some testing last night and if you do the proxy dance and specify the proxies. Instead of expecting the NTL load sensing software to work it works, am now getting a good connection have tried most proxies round the country last night.

Found one thats working so can keep changing it if needed, use Robins list.

I know it masks the problem but unless you spend hours on the phone to CS its a work round

A) You don't need to ring CS, you need to ring Tech Support. :angel:

B) By the time you had done the above, & made your posts, you could probably have spoken to TS. ;)

th'engineer 16-03-2004 13:44

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Neil
A) You don't need to ring CS, you need to ring Tech Support. :angel:

B) By the time you had done the above, & made your posts, you could probably have spoken to TS. ;)

I have spoken to TS at length they say that they cant do anything about it,i did the right think specifying another proxy.

Its all part of the NTL experience for the BB customer :Yikes: improving his BB experience :rofl: :rofl:

Chrysalis 16-03-2004 18:17

Re: [Merged] Manchester Proxies.
 
yeah no point at all ringing NTL, simply because I and them see the fix as 2 different things, my fix is to disable the transperent proxies and make a proxy server available for customers to use should they choose to do so. Their fix is simply optimising the proxies which doesnt fix my problem.

Neil 16-03-2004 18:46

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
I have spoken to TS at length they say that they cant do anything about it

Rubbish-they may not be able to do anything about it there & then, but they can pass the details of the dept than can do something about it.

Quote:

i did the right think specifying another proxy.
Right for how long?

Quote:

Its all part of the NTL experience for the BB customer :Yikes: improving his BB experience :rofl: :rofl:
Is it improving then?

How can it improve when Tech Support tell you there's nothing they can do?

th'engineer 17-03-2004 21:51

Re: [Merged] Manchester Proxies.
 
The more people that ring TS the more chance of the problems being sorted agree with NEIL

Data 18-03-2004 02:55

Re: [Merged] Manchester Proxies.
 
I had some of the the problems posted here, ie, to many downloads for my IP and Sites Instantly gone that used to work.
My first call was taken by a very helpful woman. She even referred to a second senior, and despite all attempts (reset modem, PC, try proxies etc) nothing worked. Perhaps that senior should have told her the root cause in the first place and saved a lot of time and money wasted. I finally resolved to completely reinstall as I was told there was nothing else to try.

As you expect, nothing had changed, so i called them back and a chap answered, who said the proxy was probably down for repair and was now active. Some questions were passed and his final thoughts were, that i either had to like it or lump it! Or, i could allways change ISP. Are NTL so well off they can afford to give people this choice?

Anyway, I did a search and found the threads here related to my problem. (Thanks guys!) I set a manual proxy on port 8080 and all is now well.

I see from this thread that such things are not the answer. Well, NTL's round the houses approach to my problem cost me a fair sum. Plus, I got cable because I do some software reviews and need to get large files. The proxy stopped that access and I am not paying for a service that prevents me from doing what I signed up for in the first place.
The "helpline" was a complete waste of time, and the second call, quite offensive.

My final thought... Why didn't they mass mail? They have no problem doing that when the time comes to take your money.

th'engineer 18-03-2004 06:23

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Data
I had some of the the problems posted here, ie, to many downloads for my IP and Sites Instantly gone that used to work.
My first call was taken by a very helpful woman. She even referred to a second senior, and despite all attempts (reset modem, PC, try proxies etc) nothing worked. Perhaps that senior should have told her the root cause in the first place and saved a lot of time and money wasted. I finally resolved to completely reinstall as I was told there was nothing else to try.

As you expect, nothing had changed, so i called them back and a chap answered, who said the proxy was probably down for repair and was now active. Some questions were passed and his final thoughts were, that i either had to like it or lump it! Or, i could allways change ISP. Are NTL so well off they can afford to give people this choice?

Anyway, I did a search and found the threads here related to my problem. (Thanks guys!) I set a manual proxy on port 8080 and all is now well.

I see from this thread that such things are not the answer. Well, NTL's round the houses approach to my problem cost me a fair sum. Plus, I got cable because I do some software reviews and need to get large files. The proxy stopped that access and I am not paying for a service that prevents me from doing what I signed up for in the first place.
The "helpline" was a complete waste of time, and the second call, quite offensive.

My final thought... Why didn't they mass mail? They have no problem doing that when the time comes to take your money.

data welcome to Nthellworld.co.uk here are some high level contacts in NTL, if you note the North west one might be worth a call. If anyone is having similar problems please use the info

th'engineer 19-03-2004 16:06

Re: [Merged] Manchester Proxies.
 
please post in this thread if you are having problems in the NW

Neil 20-03-2004 09:43

Re: [Merged] Manchester Proxies.
 
A little bird has told me that the Manchester proxies have again been turned off...:rolleyes:

How's everybody's browsing now?

th'engineer 20-03-2004 09:47

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Neil
A little bird has told me that the Manchester proxies have again been turned off...:rolleyes:

How's everybody's browsing now?

Mines OK now and you are right its proxy free, no proxy found by all net tools.

Mal 20-03-2004 10:31

Re: [Merged] Manchester Proxies.
 
Mine showing as no proxy as well.

downquark1 20-03-2004 10:42

Re: [Merged] Manchester Proxies.
 
Yeah no more proxy!

Chrysalis 20-03-2004 14:21

Re: [Merged] Manchester Proxies.
 
if you was anything to do with it can't you get nottingham/leicester proxies turned of again neil :P

Florence 20-03-2004 14:47

Re: [Merged] Manchester Proxies.
 
I am still showing as using proxy yet I keep getting emails saying I have had a dos attack from my proxy...

Paul 20-03-2004 15:34

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Chrysalis
if you was anything to do with it can't you get nottingham/leicester proxies turned of again neil :P

The Nottingham ones are very stable and rarely get turned off.

Chrysalis 20-03-2004 17:13

Re: [Merged] Manchester Proxies.
 
pem mine were off for over half a year, so they were off, also they are not stable atm

poor speeds (sub 30k/sec on many sites on my 1mbit connection)
out of date pages on frequently updated sites
some pages dont even load

all fixed when on my personal proxy server

Paul 20-03-2004 17:54

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Chrysalis
pem mine were off for over half a year, so they were off, also they are not stable atm

poor speeds (sub 30k/sec on many sites on my 1mbit connection)
out of date pages on frequently updated sites
some pages dont even load

all fixed when on my personal proxy server

Out of interest - what NTL proxy does this page show for you (when not using your own) ?

iadom 20-03-2004 18:05

Re: [Merged] Manchester Proxies.
 
1 Attachment(s)
Quote:

Originally Posted by pem
Out of interest - what NTL proxy does this page show for you (when not using your own) ?

AllNetools shows no proxy, but that link appears to show one?

Also, the window in the sig on the post by Chrysalis is showing 62.252.192.12 which is not my IP.

Martin 20-03-2004 18:53

Re: [Merged] Manchester Proxies.
 
Can anyone get the National Lottery site up? http://www.national-lottery.co.uk/

Stuartbe 20-03-2004 18:54

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Martin
Can anyone get the National Lottery site up? http://www.national-lottery.co.uk/

Comes up for me... All be it very very slowly :(

iadom 20-03-2004 19:01

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Martin
Can anyone get the National Lottery site up? http://www.national-lottery.co.uk/

Tried via that link, got fed up of waiting after several minutes. Did a quick Ctrl + F5 and it loaded instantly.

Florence 20-03-2004 19:03

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Martin
Can anyone get the National Lottery site up? http://www.national-lottery.co.uk/

I managed to get it up but it took 4 mins on a 1 mb service... has to be the proxies...........

Marge 20-03-2004 19:03

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Martin
Can anyone get the National Lottery site up? http://www.national-lottery.co.uk/

It's always really really slow this time on a Saturday night with the likes of me who's forgotten to put the lottery on :rolleyes:

Paul 20-03-2004 19:13

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by iadom
AllNetools shows no proxy, but that link appears to show one?

Also, the window in the sig on the post by Chrysalis is showing 62.252.192.12 which is not my IP.

AllnetTools is faulty then, that is the IP of Manchester Cache 9 :)

Martin 20-03-2004 19:14

Re: [Merged] Manchester Proxies.
 
Thank's Guys, trust me to leave it while the last minute. Look's like it could be the proxy i just tried specifying a proxy and it come up straight away.

Mal 20-03-2004 19:45

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by iadom
AllNetools shows no proxy, but that link appears to show one?

Also, the window in the sig on the post by Chrysalis is showing 62.252.192.12 which is not my IP.

The same thing is happening to me, Allnetools show no proxy, but that link shows the 62.252.192.12 address :shrug:

Mick 20-03-2004 20:03

Re: [Merged] Manchester Proxies.
 
They are not fully turned off though in Manchester, I appear to be going through a transparant proxy. But I am not having the problems the other guys have reported within this thread.

Florence 20-03-2004 20:09

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Mick
They are not fully turned off though in Manchester, I appear to be going through a transparant proxy. But I am not having the problems the other guys have reported within this thread.

Wonders why you have the best proxy care to share the IP number so we can all have a decent one then :D

Mick 20-03-2004 20:18

Re: [Merged] Manchester Proxies.
 
As BBking said we tend not to go through or stick to one proxy. So far I have seen that I have been through cache10-mant.server.ntli.net and cache6-mant.server.ntli.net.

ntl customer 20-03-2004 20:23

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Mal
The same thing is happening to me, Allnetools show no proxy, but that link shows the 62.252.192.12 address :shrug:

Perhaps the transparent proxies have become more ... er ... transparent :D ;)

th'engineer 20-03-2004 20:29

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by ntl customer
Perhaps the transparent proxies have become more ... er ... transparent :D ;)

heres the answer

cache9-mant.server.ntli.net (62.252.192.12)
62.252.192.0 - 62.252.223.255
NTL Internet
Manchester site

Florence 20-03-2004 20:43

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Mick
As BBking said we tend not to go through or stick to one proxy. So far I have seen that I have been through cache10-mant.server.ntli.net and cache6-mant.server.ntli.net.

Weird I have the same one I have had since I first found out I was on proxies again even have a screen shot showing the ip number which didn't change even though I have been swapping cable modems around these last few weeks..


I am also getting DOS attacks from my my proxy according to the modem as its sent me emails saying I was under attack from the ip that is cache1.. The only one I have ever been on..... :shrug:

Paul 20-03-2004 20:56

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
heres the answer

cache9-mant.server.ntli.net (62.252.192.12)
62.252.192.0 - 62.252.223.255
NTL Internet
Manchester site

Erm - how is looking up the IP range for Manchester the answer to anything :confused:



Quote:

Originally Posted by Kitty
I am also getting DOS attacks from my my proxy according to the modem as its sent me emails saying I was under attack from the ip that is cache1.. The only one I have ever been on..... :shrug:

Ignore them Kitty - it is just being over sensitive - I get them a few times a week - it is mis-interpreting real traffic.

freeair 20-03-2004 21:30

Re: [Merged] Manchester Proxies.
 
Well what a revelation this thread is ;), I thought the proxies had been buried for ever, at least now I know why browsing has been hit and miss the last couple of days.

BBKing.
To help in your request for backing when you say there are problems I have just spoken to BB tech support to advise that I am having problems with intermittent outages.
Unfortunately I didn't get the guys name but 5 starts to him, very pleasant and helpful and none of the usual c**p about resetting the STB and PC.

If the top managers were forced to spend a month on front line support maybe NTL would fix things properly, or maybe they would just give up.
I feel sorry for TeleWest customers when the long standing rumours come to fruition.

Hope the proxies get fixed, or switched off again real soon.

iadom 20-03-2004 21:59

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Kitty
Wonders why you have the best proxy care to share the IP number so we can all have a decent one then :D

62.252.192.12 is the only one I seem to be going through since they came back on, TBH I have had no real problems and noticed no degradation of service whatsoever.

AllNettools did show it at first but for some reason it now cannot detect it.

Florence 20-03-2004 22:48

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by iadom
62.252.192.12 is the only one I seem to be going through since they came back on, TBH I have had no real problems and noticed no degradation of service whatsoever.

AllNettools did show it at first but for some reason it now cannot detect it.

AllNettools can still detect my proxy might try yours :)

th'engineer 20-03-2004 22:48

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by pem
Erm - how is looking up the IP range for Manchester the answer to anything :confused:

It shows its a cache

Bill C 20-03-2004 23:09

Re: [Merged] Manchester Proxies.
 
I think i should be upset :) I have not had any of the problems you all say your having. Why have i been left out its not fair :pp


I am on the south manchester cache here in warrington

Paul 20-03-2004 23:25

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
It shows its a cache

Oh, ok, but then I had already said it was.


Quote:

Originally Posted by pem
AllnetTools is faulty then, that is the IP of Manchester Cache 9 :)


Chrysalis 21-03-2004 00:37

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by pem
Out of interest - what NTL proxy does this page show for you (when not using your own) ?

REMOTE_ADDR 62.254.0.38

Chrysalis 21-03-2004 00:38

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Kitty
I managed to get it up but it took 4 mins on a 1 mb service... has to be the proxies...........


LMFAO

sorry had to laugh

but seriously you dont pay for a 1mbit connection for sub 56k performance :(

Paul 21-03-2004 00:50

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Chrysalis
REMOTE_ADDR 62.254.0.38

So you are using exactly the same as the rest of us in Nottingham & surrounding areas - and they have been stable here for the last few months - very few problems.

Chrysalis 21-03-2004 01:07

Re: [Merged] Manchester Proxies.
 
pem you are saying these proxies have been on for last few months, this is simply not true for me, I maybe using the proxy servers in nottingham but I am not in nottingham so its quite easy my area was turned off, also I can repeat the proxy problems again and again and again. One click to turn of my proxy problem exists, another click to bypass ntl poroxy problem gone, its quite simple really one common factor in my problems and its the ntl trapserent proxy.

Tell me what you make of my report in the speedtest thread next to this, I posted the results.

Chrysalis 21-03-2004 01:10

Re: [Merged] Manchester Proxies.
 
Tracing route to cache9-nott.server.ntli.net [62.254.0.38]
over a maximum of 30 hops:

1 15 ms 15 ms 19 ms 10.146.151.254
2 70 ms 19 ms 19 ms leic-t2cam1-b-ge96.inet.ntl.com [80.7.30.145]
3 20 ms 19 ms 39 ms nott-t2core-b-ge-wan63.inet.ntl.com [80.1.79.197
]
4 110 ms 128 ms 130 ms cache9-nott.server.ntli.net [62.254.0.38]

Trace complete

Nikko 21-03-2004 01:24

Re: [Merged] Manchester Proxies.
 
It would seem the problem is with your UBR/gateway - is that a Shepshed area connection? Certainly my routeing seems cleaner:

Tracing route to cache9-nott.server.ntli.net [62.254.0.38]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 9 ms 13 ms 9 ms 10.145.***.***
3 9 ms 9 ms 9 ms nott-t2cam1-b-ge-wan53-137.inet.ntl.com [80.4.46
.193]
4 11 ms 9 ms 10 ms nott-t2core-b-ge-wan72.inet.ntl.com [80.1.79.189
]
5 10 ms 10 ms 11 ms cache9-nott.server.ntli.net [62.254.0.38]

Trace complete.

Chrysalis 21-03-2004 04:16

Re: [Merged] Manchester Proxies.
 
not sure what it is but it isnt my ubr, otherwise first hop would be high, I can also tracert to other locations fine with much lower pings then that, all I know is I get abysmal proxy performance on top of having problems with having to refresh pages, I keep going on about it because its annoying hearing again and again that the proxies are not to blame for people's problems.

Florence 21-03-2004 10:20

Re: [Merged] Manchester Proxies.
 
I have just completed a tracert and will now do one a day for a week..

things working quite well today so suppose this will be a good one..

Quote:

Tracing route to cache1-mant.server.ntli.net [62.252.192.4]
over a maximum of 30 hops:

1 10 ms 10 ms 10 ms 10.11.32.1
2 10 ms 10 ms 10 ms oldh-t2cam1-b-ge-wan51-120.inet.ntl.com [80.5.16
4.209]
3 10 ms 20 ms 10 ms mant-t2core-b-ge-wan64.inet.ntl.com [213.104.242
.181]
4 10 ms 10 ms 10 ms cache1-mant.server.ntli.net [62.252.192.4]

Trace complete.
Will see how they change over a few weeks. I notice I havent been below 10ms so anyone with lower ms are on better proxies than me..

Why do I go to Oldham then back to Manchester...

Ignition 21-03-2004 10:39

Re: [Merged] Manchester Proxies.
 
OK.

Kitty just to remind you pings are nothing at all to do with proxies they deal exclusively with web traffic not ICMP. Also if you are using Windows 2000 it tends to report sub-10ms pings as 10ms.

Oldham them Manchester? Network segmentation and best practise, spreading of load in Manchester throughout core rather than shoving everyone through the same (slightly lower spec) t2cams then to the higher spec t2cores, could be other reasons as well, distance of fibre run, arrangement of metro-net, etc.

I think some massive confusion is here people are forgetting that there are two distinct sets of cache in Manchester, Manchester Central (I think ;) ) and Manchester Transit. One has 4 caches the other has 10, and it's perfectly possible that those on manc-t2cores have transparent caching disabled while those on mant-t2cores do not, and vice-versa.

Florence 21-03-2004 10:52

Re: [Merged] Manchester Proxies.
 
Ok you have to know manchester to realise why I asked why Oldham.. To get to Oldham via road its a long way round as there is a river between my home and the shortest route to Oldham. All the roads round me are closer to Manchester so if all NTLs cables are laid via road I am diverted miles out to come back.....

There is a large country park with river medlock flowing through the shortest road I know hasn't got NTls cables along it as a friend who lives on the farm on it can't have NTL and there are only three homes along that road in the valley..

Correct me if I am wrong but if you are sent the longest way round will that not slow down your internet connection.

Ignition 21-03-2004 11:00

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Kitty
Ok you have to know manchester to realise why I asked why Oldham.. To get to Oldham via road its a long way round as there is a river between my home and the shortest route to Oldham. All the roads round me are closer to Manchester so if all NTLs cables are laid via road I am diverted miles out to come back.....

There is a large country park with river medlock flowing through the shortest road I know hasn't got NTls cables along it as a friend who lives on the farm on it can't have NTL and there are only three homes along that road in the valley..

Correct me if I am wrong but if you are sent the longest way round will that not slow down your internet connection.

At the speed of light a few miles extra doesn't make much difference :)

Not really my thing but if I have time I'll test all 14 :erm: of them Monday morning using http://www.numion.org/YourSpeed/

Please note This is not a definitive bandwidth test, my own DSL at home doesn't get anywhere near 1Mbit on this test, but on their other Maxspeed test achieves 120+k/s! before a load of people begin running this religiously and then complain cos they are only getting 3 - 400kbit/s on it :p

For a raw speed test this is much more accurate: http://www.numion.org/MaxSpeed/index.html

Martin 21-03-2004 11:01

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Bill C
I think i should be upset :) I have not had any of the problems you all say your having. Why have i been left out its not fair :pp


I am on the south manchester cache here in warrington

I haven't had a great deal of probs either. Some sites haven't been responding but have when i specified a proxy, but there haven't been many. Just watch now i have said that something will happen. lol

Florence 21-03-2004 11:03

Re: [Merged] Manchester Proxies.
 
Come on Bill C and Martin share your proxies with us so we can test them :D

Florence 21-03-2004 11:04

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by JustAnotherN00b
At the speed of light a few miles extra doesn't make much difference :)

My son is using fedora will treacert the proxy from his pc next time see if it comes below 10ms

Ignition 21-03-2004 11:08

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Kitty
My son is using fedora will treacert the proxy from his pc next time see if it comes below 10ms

The speed of light = 299,792,458 m / s

Also don't confuse latency with bandwidth, a few ms here and there won't make any difference to browsing or gaming. For gaming a steadier stable latency is much more important, for browsing a responsive and wide burst of bandwidth on demand.

I have to say I actually miss cable, web pages were pretty much universally instant - maybe I was one of the lucky ones :)

Bill C 21-03-2004 11:11

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Kitty
Come on Bill C and Martin share your proxies with us so we can test them :D


I just have auto detect proxy set honest :angel:

It was this last time i looked -----> cache2-bagu.server.ntli.net

You watch you all change to it and it will go slow :LOL:

th'engineer 21-03-2004 11:33

Re: [Merged] Manchester Proxies.
 
Bill working up here allright now no problems whatsoever so am going to keep quiet.

Bill C 21-03-2004 11:35

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by th'engineer
Bill working up here allright now no problems whatsoever so am going to keep quiet.


:Yikes: Thats a first :D

Stuartbe 21-03-2004 11:35

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by JustAnotherN00b
The speed of light = 299,792,458 m / s

Also don't confuse latency with bandwidth, a few ms here and there won't make any difference to browsing or gaming. For gaming a steadier stable latency is much more important, for browsing a responsive and wide burst of bandwidth on demand.

I have to say I actually miss cable, web pages were pretty much universally instant - maybe I was one of the lucky ones :)

JustAnotherN00b is giving sage advice... The ping times to my local proxy servers are very low but they run like slugs. The ping times to watford servers and other areas are very high but I get a faster connection from there. You cant tell the speed of the proxy from its ping times !

th'engineer 21-03-2004 11:35

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Bill C
:Yikes: Thats a first :D

Honest:angel:

Florence 21-03-2004 11:36

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Bill C
I just have auto detect proxy set honest :angel:

It was this last time i looked -----> cache2-bagu.server.ntli.net

You watch you all change to it and it will go slow :LOL:

:LOL: knew you would tell me next time I get timed out I am jumping ship to yours bet its no further than Oldham for me.....

BBKing 21-03-2004 12:21

Re: [Merged] Manchester Proxies.
 
Oldham - Manchester - you can't tell much about the routes of the cables from the layer 3 information you pick up from a traceroute. The fibres themselves exist at level 1 and could go anywhere - I've seen fibre distances 3x the crow flies distance, and there will be two alternative fibres anyway going two different routes. The backbone fibres are nothing to do with the cable in the ground and won't follow the same routes.

Manchester got split into two halves for capacity reasons, with a new core site in Oldham serving north and east Manchester, which covers Ashton quite nicely. Oldham happens to be more-or-less in the middle of that area.

Florence 21-03-2004 12:37

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by BBKing
Oldham - Manchester - you can't tell much about the routes of the cables from the layer 3 information you pick up from a traceroute. The fibres themselves exist at level 1 and could go anywhere - I've seen fibre distances 3x the crow flies distance, and there will be two alternative fibres anyway going two different routes. The backbone fibres are nothing to do with the cable in the ground and won't follow the same routes.

Manchester got split into two halves for capacity reasons, with a new core site in Oldham serving north and east Manchester, which covers Ashton quite nicely. Oldham happens to be more-or-less in the middle of that area.


:lol: on a map yes but over country unless you have suspended cables over a country park, river and valley its a long way off..

Martin 21-03-2004 15:49

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Kitty
Come on Bill C and Martin share your proxies with us so we can test them :D

I only seem to go through one of these two, since the proxies came on......

cache9-mant.server.ntli.net or
cache2-mant.server.ntli.net

BBKing 21-03-2004 16:09

Re: [Merged] Manchester Proxies.
 
Quote:

I only seem to go through one of these two, since the proxies came on......

cache9-mant.server.ntli.net or
cache2-mant.server.ntli.net
How do you tell that?

Bill - don't put Automatically Detect Settings on in Internet Options - it doesn't do anything except slow your browser startup down. For transparent caching it's completely irrelevant.

Can I remind people that you don't get assigned a specific proxy by ntl, you go through a group of proxies one of which will respond to your request depending on the destination IP you are requesting data from. Thus requests to two different sites could well be fielded by two completely different servers. The only reason you may think you're on a specific proxy is that two visits to the *same* site are likely to be fielded by the *same* proxy.

Ignition 21-03-2004 16:17

Re: [Merged] Manchester Proxies.
 
Quote:

Originally Posted by Kitty
:lol: on a map yes but over country unless you have suspended cables over a country park, river and valley its a long way off..

I think what BBK is saying is that it's perfectly possible that there will be longer distances of fibre involved than the as the crow flies distance, this is for redundancies sake - there's no point in having two fibres run if they are both in the same ducting, it leaves a single point where fibre break takes service down.

As far as placement of Ashton and its' layer 1 routing, unless you know where the other set of cams are you can't say that that's close to your uBR than Oldham. From what BBK says this was done for load balancing purposes and seems to do that quite adequately - I really don't see what the issue is with going via Oldham, if you knew the sort of elongated routes DSL subscribers can take through BT's ATM cloud you may see things a bit differently!

What you see in your street is not the same as the fibre that connects uBRs to the rest of the network though, they are seperate networks.

However as I've already mentioned light travels at just under 300,000 km/second - London to Bristol in 1ms or so - it takes about 60ms to cross the Atlantic, going through the numerous repeaters on the way, I can't really see the extra length there making anything more than microseconds of difference and it certainly wouldn't affect services in any way shape or form.

11 26 ms 25 ms 25 ms mant-t2core-b-pos31.inet.ntl.com
12 27 ms 25 ms 27 ms oldh-t2cam1-b-ge-wan54.inet.ntl.com
13 26 ms 25 ms 27 ms ubr01asht.inet.ntl.com


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