Re: browsing in Manchester
 

Manchester's in two halves ntl-wise, Kitty's side isn't cached so she should be unaffected - Debsy is presumably also in the unaffected half.

Re: browsing in Manchester
 

As the crow flies Kitty is probably about 10 mins away from me but as far as I know (which isn't much) we don't go via Baguley :shrug:

Same old problems
 

Here we are again....

No connection to many sites. I'm in the Stoke-on-Trent area, but my IP address resides in Baguley (according to my whois searches).

I cannot access many sites, but if I add the proxy server "cache2-mant.server.ntli.net" I can access these sites, but then I seem to lose others which can be accessed normally.

What the hell is NTL playing at? I shouldn't have to mess with these settings at all. It seems that every time they start "load balancing", the result is loss of connection to certain sites. Perhaps this balancing actually means preventing traffic so the load is reduced?

Whatever it is, it's pi**ing me off. I can't get BT ADSL otherwise I'd be gone. Is there anything that can be done? I'm tempted to return to 56k. At least it's cheaper!

Re: Same old problems
 

There is not a lot you can do m8 - I know how you feel as I have the same problem. I know it sounds weird but sometimes using a proxy that is miles away can get you better results. I am using 62.253.94.40 cache1-winn.server.ntli.net and my browsing is not to bad.....

I do feel for you m8 - It makes you want to..... :banghead:

Re: browsing in Manchester
 

I go via Baguley :eek:

:cry:

Until it's fixed, how about some of you nice people do all my browsing for me, you can read all the sites I can't access and then come round, make me a brew [tea 1 sugar, nice and milky - don't forget the biscuits] and read all the content to me. You may edit where necessary and fluff my pillows too ;)

Re: Same old problems
 

Well said stuartbe and congrats on the xtra "blob" well deserved m8.

Re: Same old problems
 

Thanks m8 - I allways wanted an extra blob :D Perhaps I had better see my doctor :D

Re: Same old problems
 

you can try these see if they are any better

80.195.144.96 port 8080
193.128.219.152 port 8080

Re: browsing in Manchester
 

Makes my blood boil this does, IS there actually any benefit of having the damn proxies on?

Thinking back to that post less than a week ago about a DIY proxy server NTL style (The one with the hamster wheel and the cardboard box), I remember laughing thinking about how that doesnt affect me, oh if only I knew :cry:

Re: browsing in Manchester
 

You mean this one - http://forum.nthellworld.co.uk/showthread.php?t=6408

Guilty as charged :D

Update - due to NTL buget cuts they have replaced the hampster with a slug !

Re: browsing in Manchester
 

I'll try feeding the hamster when I'm back in work, see if that makes any difference

Re: browsing in Manchester
 

Looks like they are 'salting' it out then............

Re: Same old problems
 

Thanks for the suggestion, I'll give it a try.

Re: Same old problems
 

I'll give stuartbe's proxy a try first. If I still get problems, I'll give these a try.

Many thanks for the suggestions.

Re: Same old problems
 

one of those set of numbers is not an ntl proxy (just cant rem which one) but it works very well (well it did for me)

good luck

Re: Merged-Manchester Browsing Slow.
 

This is now a disgrace, I've talked to NTL techs and they just say thanks for letting us know. I can't surf the net reliably now, there are so many DNS errors. I'm paying for this!!!
Is there any way to get this sorted, specifying proxies is a temporary work around that loads other parts of the network and saves no bandwidth if people are using other ports.

Re: Merged-Manchester Browsing Slow.
 

The answers here change your dns

Re: Merged-Manchester Browsing Slow.
 

Like I said specifying a different proxy makes the problem go away but that's not the point is it. It's not a dns issue it's the proxies as far as I can see.
I am now trying easynets DNS to see how this works out, I'll let you know soon if I think it curesa the issue. This all started when the proxies where brought back on line.

Re: Merged-Manchester Browsing Slow.
 

still having problems here.... eg Dark Horizons aint coming up.

Re: Merged-Manchester Browsing Slow.
 

Could you describe what "DNS Error" symptoms you are seeing, as that might help narrow down the cause. Also, what version of Windows you are using.

Re: Merged-Manchester Browsing Slow.
 

OK tries alternate DNS and still having problems serious problems. Specify another proxy sorts it. Glad I'm slightly savvy, I'd hate to be new to ntl and the net, I'd think it was rubbish. ;)

Re: Merged-Manchester Browsing Slow.
 

Mines all good now (Crosses Fingers) Was having trouble browsing a lot of the sites I frequent from thursday until early hours this morning though, doesnt mean its fixed though it just means I am one of the lucky ones who doesnt need to goto one of the unreachable sites.
Using WinXP SP1 with all the latest patches on IE6 with no Proxy specified.

Re: Merged-Manchester Browsing Slow.
 

Hi, I'm Wirral NW ... and today I am finding sites are not there ... lots of them like:-
http://www.w3schools.com & www.screwfix.com was not there earlier.
OK I know its a sunday, but you can't tell me everyone is doing maintenance to the servers ... or is it a problem with the DNS I am using?

Default Gateway . . . . . . . . . : 213.106.160.1
DHCP Server . . . . . . . . . . . : 10.0.119.70
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100

cheers

Re: Merged-Manchester Browsing Slow.
 

Something not quite right with the net, I am not using NTL's DNS, but some sites are not displaying at all. WOnder why??

Edit: just changed the proxy, screwfix is displaying now....guess the NTL DNS and transparent proxies are not working properly.

Re: Merged-Manchester Browsing Slow.
 

This better not last as long as last time because if it does then I'm off to ADSL. I'm getting slow browsing and only intermittent access to some sites. For example digitalspy forums were inaccessable for about 3 hours last night, then ok so far today until 20 minutes ago, then they've been up and down about 4 times since then. At the same time I can get to the frontpage of DS instantaneously :rolleyes:

you'd think NTL would learn their lesson.

Proxies off - very good service due to high build quality from Nynex
Proxies on - then months of disgruntled customers
Proxies off - would you look at that, it works after all
Proxies on - have you not learnt your lesson NTL?

Hick (an angry Ellesmere Port customer :mad: )

Re: Merged-Manchester Browsing Slow.
 

To distinguish between a DNS problem and a proxy cache problem, try pinging the sites in question, for instance, open a command prompt window and type:

ping www.w3schools.com

If that produces the error message

Ping request could not find host <name>, Please check the name and try again.

then this indicates a DNS problem (or a user spelling problem).

Other results from ping, such as "Reply from xxx.xxx.xxx.xxx" or "Request timed out" indicate that the DNS system is working.

"Reply from... " shows the site is online.
"Request timed out" indicates either that the site is down or that it is firewalled against ping.

Messages in browser windows about DNS errors cannot be relied upon, as they might be web proxy errors.

Re: Merged-Manchester Browsing Slow.
 

Also collating the IP addresses of sites that are *consistently* unreachable could pinpoint it to a specific proxy.

Please please do phone up and complain, it's the best way to get the message across.

Re: Merged-Manchester Browsing Slow.
 

Should customers really have to sort all this out for themselves?
You would honestly think they are trying to go bust. ;)

Re: Merged-Manchester Browsing Slow.
 

The Server Status page seems to suggest the problem's resolved...not for me it fubbin' aint! :mad:

Re: Merged-Manchester Browsing Slow.
 

Just removed my specified proxy and the problem seems worse than ever. Definately not resolved.

Re: Merged-Manchester Browsing Slow.
 

Have any of you contacted CS or Tech support about this?....


I am not having any problems at all.

Re: Merged-Manchester Browsing Slow.
 

Weird for me in Cheadle (S Manchester). I've been swapping all weekend between Baguley (my default trans cache) and Winnersh. Seems when one is broken the other is OK and vica versa !!! :(

Odder still is that Opera browser worked better through the broken caches than IE and much much faster. :confused:

Re: Merged-Manchester Browsing Slow.
 

I tried Opera , and it worked fine, only my lack of knowledge of it brought me back to ie6. Very peculiar setup tho that it works when the might of m\soft does'nt. ;)

Re: Merged-Manchester Browsing Slow.
 

Doesn't surprise me at all, IE is a rubbish browser, might of MS or no.

Re: Merged-Manchester Browsing Slow.
 

IE have offered a Critical Update to resolve this issue. :p

(Note: the link only works using MS Internet Explorer)

Re: Merged-Manchester Browsing Slow.
 

Might be better if the isp worked ok too. :p

Re: Merged-Manchester Browsing Slow.
 

Well, I'm in Fallowfield and browsing is even slower than it was on saturday. Dowloading stuff is also at a crawl as well. It's bugging the hell out of me now. But as NTL seem to be doing nothing about it, is it worth me calling tech support? I don't want to be put on hold at 5p? per minute just to be told they are aware of a problem.

What's annoying me more is the fact that this is the first time I have had any problems while I have been with them.

Re: Merged-Manchester Browsing Slow.
 

Have to say that the only way anything will be done is if people phone to complain, probably quiet now so shouldn't take tooooooooooooooooooooo long

How to get over North West Proxy Problems
 

Re: Merged-Manchester Browsing Slow.
 

Of course it could be working better now, there are certainly fewer people complaining today, and I know it got looked at. Confirmation of a continuing problem or that the problem has been fixed would be useful though.

[this message was very hard to type with a baby controlling the laptop track pad]

Re: Merged-Manchester Browsing Slow.
 

And there was me thinking that BB in your handle stood for broadband, now we must assume it's baby:D

Re: Merged-Manchester Browsing Slow.
 

He's known on IRC as BBPrinceling and is a curious blighter when it comes to keyboards and pretty screens.

Re: Merged-Manchester Browsing Slow.
 

BBQ.

After spending five minutes clicking on various favourites from around the globe, I would suggest that the problem is fixed.

However, this site still says that I have no proxy but reports the proxy's IP as mine:
http://www.broadband-help.com/cm_diagnose.asp?init=1

Re: Merged-Manchester Browsing Slow.
 

Seems better at the moment, must have been some good tweaks made.

Re: Merged-Manchester Browsing Slow.
 

We do not want to go down this road of now its fixed now its not the real test is the weekends when schools out and people are off work.

To be honest taking into account NTLs previous attempts can imagine the service is going to deteriote with the proxies live not improve.

Re: Merged-Manchester Browsing Slow.
 

working ok at the moment - thanks BBKING - I have sent you a rep point as a small token of my appreciation!

Re: Merged-Manchester Browsing Slow.
 

Nice to see confidence in NTL getting the proxies working in the NW shame it can not be repeated in other areas of the country. :D

Seem to remember was one of the reasons neil changed to ADSL :)

BTW anyone suggest a ADSL supplier that does not use proxies please

Re: Merged-Manchester Browsing Slow.
 

Yes, I've just removed my proxy, and all seems okay. Looks like it's fixed (for now). Let's see how long it stays fixed before NTL naff it up again!

Re: Merged-Manchester Browsing Slow.
 

Would be interesting to know how many more complaints NTL will get over the proxies.

I for one will be complaining if the proxies are crap as expected

Re: Merged-Manchester Browsing Slow.
 

Still a bit hit and miss here

Ive never had problems with transparent cache before, ive seen people in lots of other areas having it but not so much in the north west

Been with NTL since the trials started and usually the service has been pretty good for myself, but whoever decided to enforce those cache servers needs shooting :)

Re: Merged-Manchester Browsing Slow.
 

hi chris an welcome to nthellworld.co.uk, would suggest that the more people that complain the better.
Ring up CS and lodge a complaint with them you might not get the answer you want but keep up the pressure.

To everyone in the North West please phone CS in Manchester and complain if you do not get any sense ask to be put through to complaints .

Lets have a least one area of NTL broadband working properley in the country

Re: Merged-Manchester Browsing Slow.
 

My conx has gone horrendously slow tonight, not had any problems before :shrug:

is it just me or anyone else losing the will to live :cry:

Re: Merged-Manchester Browsing Slow.
 

bad tonight never had problems until the last month or so, sky and adsl are looking attractive again

Re: Merged-Manchester Browsing Slow.
 

I lost my connection about 9.15 last night and only got it back some time after 1.00am :afire:

Re: Merged-Manchester Browsing Slow.
 

Don't know whats happened but my connection has suddenly whizzed back to life :shrug:

Re: Merged-Manchester Browsing Slow.
 

Mines been flying along since last week when I had all those problems, only site that has really been giving me problems recently is here.

Re: Merged-Manchester Browsing Slow.
 

Remenber Phone up and keep the pressure on this daft idea of proxies is no good for the customer and will lose NTL customers

Re: Merged-Manchester Browsing Slow.
 

eng...the Baguley proxies are *working* mate (and rather well if four of them can handle that many users, answers my question mark on that front anyway).

Note the lack of people complaining about them since the fix (chris-sf aside, please give us a bit of detail on what problems you are having.

Disliking proxies is no reason to ignore basic troubleshooting techniques (find out where the person is, ethernet or USB, SACM or STB, OS, browser, when problems started etc. then correlate with other reports in the same area).

Re: Merged-Manchester Browsing Slow.
 

my connection was very slow last night.

Re: Merged-Manchester Browsing Slow.
 

:wavey:

My browsing has been faster in the last 2 weeks than it has ever been. Could this be because of the proxy's. I am in north west.

Re: Merged-Manchester Browsing Slow.
 

If you all remember the connections in the North west where like a WALTZ with the introduction of the proxes. OPTIPLEX you connection may be better for a number of reasons but do not think that the proxies run by NTL would ever produce an decent connection worth paying anything for. The only way to beat this is keep the pressure up on NTL ring Customer Service E-mail Alan Grant and Aizad Hussain. Tell them what idiots in there organisation are doing. The idea of proxies in the NW is not possible the Nynex Network will just die like it did last time. The majority of people are on STB not SACM like other areas of NTL.
The whole set up works at the moment why change it anmd make it worse, for everyones info as soon as they bring them on line if they are up to the usual NTL standard, i for one will be off to ADSL and urge any North West NTL BB user to do the same .

Re: Merged-Manchester Browsing Slow.
 

Th'Eng proxies are rolled out around pretty much th rest of the country and are working pretty well it looks like apart from the occasional complaint. Why are you complaining about something if it's working? A lot of lessons have been learned, and the hardware is different from the previous problems in the North West.

Just as you are telling Optiplex that his connection may be better for a number of reasons so those who are complaining of a slow service could be suffering for a number of reasons, and you have no idea about the specifications or capabilities of the NetApps - who are you to say that you're an RF man, IP networks and high performance storage appliances are a little outside your realm of expertise?

In short you're suggesting people mail the MD of their region, and the MD of ntl:home, to complain about kit that seems to be doing its' job right now. Take a step back mate and think about how irrational what you are suggesting sounds?

When the time is right you will be proxied - are you still going to disappear off to ADSL if as I suspect it 95% of the time supplies a better browsing experience? Do you have the courage if they work well to come on here and admit you were wrong?

By the way 'Nynex Network'?! The IP network was built by ntl: to ntl: specification, Nynex put the copper and fibre in the ground and not that much more. I'm not going into huge details about the issues with the original Inktomi caches that were there, however the major bug that affected the Manchester Transit area the NetApps don't have.

If you've already made your mind up I can't convince you, but is there really that much of a problem with seeing how it goes before deciding it will fail, that seems a pretty narrow-minded approach to me mate?

Re: Merged-Manchester Browsing Slow.
 

:rofl: :rofl:

Its not read the threads its bobbins again

Not enough to stop the complaints with DNS E-mail and proxies

You assume that its nice to know also appears outside NTLs expertise with all the problems

People in the trail area are having problem makes me wonder what network techs NTL employ, reading of problems required whats this thread for reading required.

But they know how to make proxies work by clustering and suitable software

So you agree there is and will be a problem

YES and we are talking NTL here to get them sorted, will be oh another fix, DOH that did not work, oh another fix DOH that did not work three months later with lost revenue in the North west and a smaller customer base you switch them off again and go back tio the drawing boards after losing NTL loads of Money.

REMEMBER PHONE UP CS AND COMPLAIN to Alan Grant on these proxies

Re: Merged-Manchester Browsing Slow.
 

my connection was pants last night - turn off the flippin' proxies!!!

Re: Merged-Manchester Browsing Slow.
 

Hope you have e-mailed AIzad and Alan Grant on this dont forget CS in Manchester

Re: Merged-Manchester Browsing Slow.
 

do you have a contact number I can ring on a sunday night at 10pm?

Re: Merged-Manchester Browsing Slow.
 

1 Person complaining, the proxies covering you aren't even switched on yet?

Don't cloud the issue, e-mail is nothing to do with proxy, complaints on this board from elsewhere regarding proxies are rare, DNS is pretty much there now AFAIK.

No, I know it from some of your posts, which are technically quite incorrect, and previous conversations.

It's not a trial, it's live deployment.

Suitable software? It's done at router, not by specific clustering kit, see my point previously about your realms of expertise.

I certainly did not say that, I referred to issues from quite some time ago as was very clear from my words.

Whatever, sounds like with anticap failing you are looking for another campaign. Though you nearly got kicked out of there after scaring away every ntl employee and supporter of the cap who posted there with rather over-zealous remarks. There may be issues to begin with as caches are carrying live traffic, resolvable ones, and there are a lot of other factors that can affect browsing speeds, as I'd hope you know, easier to blame caches than do any real troubleshooting no?

An excellent plan. Then those with real serious issues will be ignored due to a mass of mail from those who aren't proxied at the moment, such as yourself, have no issues relating to them, but still see fit to spam the MD of their area for whatever reason. Tech support is there for a reason, if you have real issues with web browsing log calls with them, once a few such calls are logged issues tend to be escalated higher up and reach the right people. There is due process, which when followed can get the right results, and some of ntl's network people do read these forums, though it gets less and less as they get bored of unsubstantiated criticism and people who think they know their jobs better than they do. Biting the hand that feeds you comes to mind, these people have a job to do and come on here to assist out of courtesy, being told they are clueless will achieve nothing, just as it did on anticap. *vaguely remembers ntl nettie from there running away after a chat with Th'Eng*.

I've had enough of this subject anyway :zzz: , campaign away, or if you find it that objectionable get ADSL as you threaten to, you will almost certainly be proxied soon Th'Eng, everywhere else is, why should mant be different?

Re: Merged-Manchester Browsing Slow.
 

Drop us a PM if you're having problems off Baguley proxies - anyone not having problems welcome too of course - I'm presuming they're working if only a couple of people are saying they're not, but more than say five having issues would concern me, especially if they were working fine after the fix - after all the original fault caused a blizzard of posts on here and elsewhere which stopped abruptly after the fault was fixed.

eng - n00b is right, Nynex had nowt to do with any IP stuff in Manchester.

Re: Merged-Manchester Browsing Slow.
 

Ditto, those genuinely having issues are more than welcome to PM me, but please no-one with .mant.xxxx.ntl.com in their hostname, you aren't covered by Baguley.

Thanks.

Re: Merged-Manchester Browsing Slow.
 

So gentlemen we did have problems with the new proxies then. Thats a good sign for the rest of them:rofl: :rofl:

Re: Merged-Manchester Browsing Slow.
 

You really have been to the NTL school of customer management lies without evidence :D

Re: Merged-Manchester Browsing Slow.
 

Yikes a fault, best sue us then, how dare we have a fault - how incompetent, how disgraceful, how come Winnersh and so many other places seem to be working so well 99% of the time if they don't work?

Re: Merged-Manchester Browsing Slow.
 

Now if you was in your honest mode and thought about it for once, everytime certain enhancements are made they do not help the customer use his service.

THE CAP seeing as you brought it up, DNS issues, E-mail and proxies all the things that make the BB experience bad with NTL .

Anyway you want to add proxies to a system that nearly performs right, wheres your common sense .
You have that addy for NTL engineering

Re: Merged-Manchester Browsing Slow.
 

I sense you're calling me a liar? I work for ntl, and am in no way representing them here, I'm under no obligation to provide any positive spin, I just think you're being grossly unfair, prematurely judging and unfairly generalising, and those who maybe aren't as experienced in this forum may take what you're saying as the gospel truth rather than ill-informed and bordering on rant.

I have many addresses for NTL engineering, none of whom are customer facing, and I don't think they'd appreciate me giving their addresses out, like most companies there are processes that are followed to achieve recordable results, rather than jumping straight to the top of the chain and making the larger number of people employed at lower levels redundant.

As I said if you have a major issue with the way your service performs maybe you should look elsewhere, there aren't that far short of a million subscribers to ntl's cable modem / Set Top Box high speed internet services now, more than any other retail provider, so must be doing something right.

My honest view is no we aren't perfect, but neither do we always get everything wrong, there are some very good engineers working for the company, some of the best anywhere, things don't always go absolutely to plan, you fix what's wrong then all should be pretty much fine until a fault occurs, which it will eventually to caches - they go wrong from time to time like every other piece of kit. So long as they don't break too often, are fixed rapidly, and while working they perform all good then fine, and going by the much lower number of complaints they are behaving much better now.

Wait until you are proxied, see how things run. I hope you won't complain whether service is good or not, you haven't said if you'll accept they work when they do.

I am now very bored of this, this is detracting from the real thread, and going round in circles, last post in this thread unless anyone needs me :)

Re: Merged-Manchester Browsing Slow.
 

Well, I'm not gonna name names, but I'm certainly not lying - might want to talk to your co-members of the executive. Showing up late for meetings, scaring off ntl staff who posted on your forums didn't impress.

[EDIT] When you accuse me of being personal - I didn't refer to you as a liar, and stated facts all the way through.

Re: Merged-Manchester Browsing Slow.
 

Lets face it why do you have to go into personal attacks, thought you would at least been able to debate the reasons for proxies not working. And if you care to read the post it is really asking one thing, why when NTL engineering decisions are made. Why do they not test it properley, implement systems that do not work, the inability to engineer the network to cope with capacity before it falls over. Lack of monitoring to anticipate problems.

DNS that falls over E-mail Fall overs PROXY Fall overs from where you are coming wrong there is no evidence to support your argument but facts from NTLs own server status page in respect of my argument.

Monitoring software has been available for years crikey was working on data over RF in 1981 when some people where not even in the industry.

Re: Merged-Manchester Browsing Slow.
 

You did say he was producing 'lies without evidence', eng, which I think is a personal attack. Also, please re-read your posts before posting, your standard of English is sliding downhill, it's getting harder to understand your points (or, indeed, if you have a point).

To whit:

What on earth does that mean?

Re: Merged-Manchester Browsing Slow.
 

Network Problems that are preventable with good monitoring and capacity planning :angel:

BTW BBK if you read just another noobs post the attacks started there M8 no evidence of the anticap team threat against me never was, he was just BS in good old NTL style.

Its a shame he cant debate things without being personal, all about going up

Re: Merged-Manchester Browsing Slow.
 

And how precisely was that conveyed by your original post, in a form that a reader and user of the English language would understand?

n00b isn't attacking you personally, merely the quality of your posts, which I'm sorry to say have deteriorated in recent weeks, to the point where I'm spending time disentangling your syntax to find an incorrect fact at the bottom of it. He's entitled to correct you, after all we're seeking the truth here, I think, which is occasionally that ntl are running their network properly (shock horror).

I've had no PMs about poor performance from Baguley caches since my offer earlier today, no one has posted here or elsewhere with a verifiable problem with them, so am therefore presuming they're working. Where's your evidence that they aren't? Is my presumption incorrect? If so, why?

Re: Merged-Manchester Browsing Slow.
 

There was me thinking NTL had turned a corner, well in that case looks like theres nowt more to mention on the matter until the proxies fall over.

If people have problems and go to ADSL, suppose its not my loss but NTLs.

The difference from this year and last year is that most of the NW can get ADSL in NTL BB areas. Last year was slightly different, but BT have extended their coverage. So many providers are available, take no notice like last year when customers left and NW BU churn rate was high.

Re: Merged-Manchester Browsing Slow.
 

So answer me this - how come you're privy to ntl's NW BU churn data?

And this - since the last time proxies were enabled in Manchester (when there were quite definitely issues with them) has the number of people on ntl BB in the NW area gone
a) up or
b) down?

Re: Merged-Manchester Browsing Slow.
 

:angel: I would not like to comment on that part of the question reffering to churn data.

It has gone up with the marketing campaign:angel:

Re: Merged-Manchester Browsing Slow.
 

I've got this on the rep system ".....barring major probs they stay, they are vital. JAN00b"

I'm puzzled - this is a geniune question for you boffins .... why are they (the proxies) vital?

Re: Merged-Manchester Browsing Slow.
 

Proxies aren't vital - they can be very useful for cutting down on ISP to ISP traffic and (in theory) making browsing appear faster by caching websites.

Modern dynamic sites using asp, php etc can largely negate these advantages and can even make proxies seem slower as they keep having to go back to the original server for the pages.

Re: Merged-Manchester Browsing Slow.
 

Sorry but i had to post.

Why is it that when posters on this forum cannot get there own way they resort to the "Move to adsl".

One of the reasons i have not posted on this forum is because when someone ask's for help they are told bin it and go adsl. I liked helping user on this forum and the .com site but how can i help when they are told get adsl.

Just to let you know BBking my browsing is fine here in warrington and i am on the proxy's.

There rant over :)

Bill C

Re: Merged-Manchester Browsing Slow.
 

They cut down traffic from PoPs to network borders, which could be very important in the future should access rates increase substantially - they do make a difference, unless you have stats of bandwidth they save pem I don't think you can really comment - they cache images and can do streaming media as well, think of the savings there.

Re: Merged-Manchester Browsing Slow.
 

The reason is to cut down bandwidth so saving NTL money and making more profit out of customers.

The minus side is that it takes people to maintain them therefore a fine tolerance is between intial and maintainance costs compared with bandwidth savings.

If you have minimal maintainance it saves money but more proxies and cost of maintainance negates savings

Re: Merged-Manchester Browsing Slow.
 

Bill you know my views, but perhaps when a lion is caged in a corner like earlier in this post. Especially when certain posters have been getting a little personal. The debate gets heated and you put things in that perhaps needed more thought . My apoligies Bill

Re: Merged-Manchester Browsing Slow.
 

Th'Eng when you have facts not your highly polarised opinion please come back to this, see the above, US cablecos are using combinations of caching, traffic shaping, and both soft and hard transfer caps to supply their higher data rates, and even then some users are reporting slow transfer rates and bad latency.

So... ntl are being left behind by ADSL for not doing 2Mbit, but aren't allowed to use caching, give any visible contention, traffic shape and certainly not transfer cap.

Presumably Th'eng the same source that gave you the churn rates has detailed analysis of the cost / profit the proxies run at. Though if we're running them to wring extra profit out of the helpless consumer, but you seem to know that they don't do that and actually cost maybe we should change. In fact you seem to know the company better than our entire management, engineering teams and board. Mystic Th'Eng?

Re: Merged-Manchester Browsing Slow.
 

:wavey:

You know from my conversations with you that the adsl tag is not aimed just at you :LOL:

Re: Merged-Manchester Browsing Slow.
 

Thank you for your kind comments very much appreciated:angel:

Re: Merged-Manchester Browsing Slow.
 

I haven't had any problems with speed. I have friends who have said things are slow yet I seem to still be fine.

Hello Bill C :wavey: I am sure that many would rather have help and NTL workins correctly than go through the problems of moving back to BT and ADSL.

Re: Merged-Manchester Browsing Slow.
 

If I remember right Kitty you don't go through Baguley you go through mant (Manchester Transit).

Re: Merged-Manchester Browsing Slow.
 

tracert taken while listening to a radio stream and sone playing CS.

Tracing route to www.ntlworld.com [62.253.162.30]
[ 1] ( 10.11.32.1 ) [ 20ms]
[ 2] ( 80.5.164.81 ) [ 10ms] oldh-t2cam1-a-ge-wan51-120.inet.ntl.com
[ 3] ( 213.104.242.41 ) [ 10ms] mant-t2core-a-ge-wan62.inet.ntl.com
[ 4] ( 62.253.184.57 ) [ 10ms] man-bb-a-so-230-0.inet.ntl.com
[ 5] ( 62.253.187.178 ) [ 20ms] man-bb-b-ae0-0.inet.ntl.com
[ 6] ( 62.253.185.138 ) [ 20ms] win-bb-a-so-300-0.inet.ntl.com
[ 7] ( 62.253.187.222 ) [ 10ms] win-dc-a-v902.inet.ntl.com
[ 8] ( 62.253.162.30 ) [ 20ms] www.ntlworld.com
-- Traceroute complete --

Re: Merged-Manchester Browsing Slow.
 

:wavey: Hi Kitty

Sorry for that rant just had to get that off my chest :)

my tracert for Warrington

Tracing route to www.ntlworld.com [62.253.162.30]
over a maximum of 30 hops:

1 8 ms 5 ms 6 ms 10.15.16.1
2 7 ms 16 ms 6 ms bagu-t2cam1-b-ge-wan52-121.inet.ntl.com [80.5.162.213]
3 7 ms 8 ms 9 ms bagu-t2core-b-ge-wan63.inet.ntl.com [80.5.161.137]
4 8 ms 8 ms 12 ms lee-bb-b-so-300-0.inet.ntl.com [62.253.188.29]
5 10 ms 7 ms 7 ms man-bb-a-so-700-0.inet.ntl.com [62.253.185.193]
6 7 ms 14 ms 8 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
7 15 ms 13 ms 13 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
8 13 ms 13 ms 27 ms win-dc-a-v902.inet.ntl.com [62.253.187.222]
9 15 ms 14 ms 14 ms www.ntlworld.com [62.253.162.30]

:)

Re: Merged-Manchester Browsing Slow.
 

Hope your chest feels better now. :D :D

No need to apologise Bill I think I know you well enough now to know you would only want to help the customers for the best. Must admit I do like my SACM. Small neat leaves me more space on the desk for college books. Might not be able to monitor it through the router but still working on that front to get it working.

Re: Merged-Manchester Browsing Slow.
 

My brain is hurting. I thought I was computer literate until I tried to investigate a problem I've been having...

I'm in Warrington, which means, I believe, from reading through this thread, that I go through Baguely, which does have proxy servers enabled currently. Is that right?

I've done a traceroute on my own IP - I used the one at mailbox.net.uk, which gives this as the last 3 steps:

8 bagu-t2core-b-pos31.inet.ntl.com (62.253.188.30) 20.275 ms 20.26 ms 20.208 ms
9 bagu-t2cam1-b-ge-wan31.inet.ntl.com (80.5.161.130) 20.052 ms 20.176 ms 19.944 ms
10 ubr01warr-ge20.inet.ntl.com (80.5.162.214) 21.828 ms 20.723 ms 21.4 ms

Can someone tell me what core and cam mean? I've noticed these mentioned before in the thread.

Also, how do I do the traceroute to http://www.ntlworld.com ? And would people recommend a certain website to do it from?

Also, I could do with educating myself a bit more - I know all these terms and what they indicate but I don't think I actually know exactly what traceroute means, for example. Is there a good introduction site somewhere by any chance?

Er... yeah, so there's the thick newbie post out of the way. Someone's going to point me to a really obvious FAQ I missed now, I can tell...

Halva

Re: Merged-Manchester Browsing Slow.
 

Core has its normal meaning: the central core router for the Baguley region. CAM = Cable Access Module (and DAM = Dialup Access Module, LAM = Leased-line Access Module).See http://homepage.ntlworld.com/robin.d...raceroute.html

Re: Merged-Manchester Browsing Slow.
 

tracert www.ntlworld.com

Re: Merged-Manchester Browsing Slow.
 

Of course I can comment ;) I never said they don't make a difference - I said they arn't vital and they make less of a difference now that many sites are not static. I don't think many people use streaming media yet.

Do you have some bandwidth stats you can share with us to show one way or the other ?