Re: Price increase
 

That's absolutely correct...

Re: Price increase
 

Perhaps I should have read the horribly worded TOS a bit closer then.


Not supporters of the plain english campaign are they?

Re: Price increase
 

:)

jsatan

Re: Price increase
 

Not many companies are, take a look at most companies ToS and they aren't too friendly on the eye, or brain.

Re: Price increase
 

Good point for you to answer th'engineer its late an dive had a bottle of scotch so ill ask the question.. 'if ntl: is so bad why dont you badger off to ADSL?'

I have known you on the forums for years now and you have been saying from day one how bad the bband is and how many faults you have had.... ntl: is one of a thousand choices you have these days so why the fuss??

If you went into your bank and the cashier told you to go feck yourself and when you tried the cash machine it swallowed your card and debited £24.99 from your account would you nip to Barclays and open a new account or would you spend 2 years on banking forums discussing how bad they are??

hufff pufff huufff pufffffffff :zzz:

Re: Price increase
 

Welcome to the forum Whistlingdixy, I'm glad you made it over the void from nthw.com-ntl, how are things back there, in never-never land? :)

Re: Price increase
 

A price increase on DTV we could handle, but on BB, NO.

I'm already getting fed up with having to reboot the STB several times a week just to use the EPG, and if wasn't for the fact that we can only get 512kb ADSL MAX ATM (more than 3km from exchange), then we'd be back on BT, Sky & using ADSL.

If the price rises do occur, then I'll have no problem with dropping down to 512kb on ADSL using an ISP that actually provides a decent service & working email (thankfully I have my own domain etc.). I don't really need the 1Mb for much except downloading drivers and video files etc., but I like the extra speed, so it would be an inconvenience, but bearable when saving £12-15pm from it.

Re: Price increase
 

You are most likely to get 2 months in which to end the contract, because NTL wont even bother telling you that they have put the price up for 1.... lol

Re: Price increase
 

so there isn't going to be a price increase then??

hope there ain't
:)

Re: Price increase
 

i just wanna see ntl introduce some better packages like british telecom has

http://www.bt.com/Choices/index.jsp?...K&obsOID=46321

Re: Price increase
 

http://news.money.msn.co.uk/article....e=windows-1252

http://www.cableforum.co.uk/board/sh...ad.php?t=10018 ;)

Re: Price increase
 

Why do you want to see this? ntl can't even offer Caller Display in some (most?) regions.

If you want the packages that BT offers, why not just switch back to BT? :confused:

Re: Price increase
 

ntl does need to restructure telephone pricing, 3-2-1 WAS competative, not now.
some serious changes have to be made, otherwise ntl will be worst value for telephone (more so)
:)

Re: Price increase
 

It makes me wonder how many people actually bother to check to see if their suppliers are competitive or if they are getting the best deal possible. I was watching the local news yesterday when there was an article on telephone rental being discussed. If I remember correctly it said that some 3 or 4 million BT customers still rent their phone from BT which costs something like £4 or £4.50 per quarter. I can't remember the exact figure and can't find it in the BT price list. You can get a simple phone these days for less than one quarters rental from BT. Why don't people look at what they are paying and save themselves some money.

I believe that it is this attitude that helps companies hold onto customers even when they are more expensive and offer lower quality services. You can see the scene in the telco, cable and satellite companies boardrooms when they discuss price increases. "Yep, lets put the prices up and give us more revenue so that we can pay ourselves bigger bonuses, the suckers will stay with us and pay it".

Re: Price increase
 

I note that BT have announced that they are making their tariffs simpler to understand and their bills easier to understand about 4 days after the government complained that telephone bills were too complicated for customers to make any kind of comparison.

I for one can see that trying to make comparisons of like for like under the present systems of telephone billing(and tariffs) which all vary and are all equally confusing from all the differing companies is beyond most of us.Look at the recent hoo ha with telephone directories being open up to other companies.Comparing like for like in that situation was just as confusing too.

I suspect this is as much the reason why people won't change from one supplier to another.You also only have to look at the confusion with the power companies to know this is true.

Incog.

Re: Price increase
 

If this is going to be the case I'll be dropping down to the 600k service until another provider for 1mb comes into my area - it's insane that they are increasing these prices when they should actually be coming down.

Re: Price increase
 

If 600k goes up then I go down to 150K.

And I wont do that untill NTL write to me & tell me that its gone up, in which time I will most likely have had a months use at the new rate & there is going to be one hell of an argument.!

Re: Price increase
 

I read somewhere that most of the people who still rent their phone do not even realise that they do not have to anymore because they started renting when it was compusory and still do so.

Re: Price increase
 

Perhaps I can interest you in a 1Gb a day capped broadband service which has forced web proxies, an email service that always seems to be breaking down and unable to handle large attachments and a newsgroup service that is not complete and even struggles with text messages let alone those which have binaries in them and always managed to time out sometime or another. ;)

Why do ntl not make the fact that the service is capped in their adverts? :rolleyes:

If there is a price increase, then that will probably the final straw. I am sick of the email, proxies, cap, newsgroups and everything else associated with their service and anything that will get me out of it without having to endure another 11 or so months of this shÃÃâ€*’ÂÂÂÂ*te will be most welcome.

Why should we pay for a service that does not appear to be improving or at least is usable?

Re: Price increase
 

Well I could tell but then I'd have to kill everyone :D

Re: Price increase
 

Personaly I would pay well over £100 for internet services - I spend more than 14 hours a day on the net so its worth every penny for m8....

I have to say that I wont EVER go back to NTL though !!!

Re: Price increase
 

What a life (i wish i could lead a life of luxury) :)

Re: Price increase
 

Im just waiting for the price of SDSL to come down to my price range and then im off ntl like a shot.

The only reasons I have really still got NTL is because......
A) Its nice to have the DTV (Paramount, Sky1, UKGold, etc), Note: its nice not neccessery.
B) We dont have a BT phone line, If we had that allready I probably would have snapped up ADSL ages ago.

Also if I did get DSL at some point I would have to buy my own modem, Probably ethernet based, not having any of this USB alcatel *****e.

Im using 1mb NTL bb right now however if I could get SDSL I would settle for 512K (though 1mb is still preffered) Just need that faster upstream (Hence why im on 1mb now, for the 256kb upload)

Edit: not that ive had any problems with My BB mind you, Its just im allready paying more than my ADSL friend for the same bandwidth, a price increase would be the last straw.

Re: Price increase
 

Not a life of luxury by far.. I use the net a great deal and feel that its worth the dosh... !!! I

Re: Price increase
 

If NTL put the price up on a capped service I will go to 600K

Re: Price increase
 

Just imagine the newspaper headlines: North West customer services person kills customers.... :D

Re: Price increase
 

ohhhhhhh the list is endless, where my uzi 9mm :D

Re: Price increase
 

which is also capped.



you must be getting paid far too much to afford an uzi 9mm (hope your strong enough to hold it)

Re: Price increase
 

I have combat trousers and not afraid to use :tu:

Re: Price increase
 

You have combat trousers & your not afriad to use thumbs up?

you must have a good tight grip :rofl:

Re: Price increase
 

why only price rise on the top 2 tiers, ntl have 3 tiers all with the same cap and only the top 2 get a price rise, not sure what logic there is in that.

talking about complicated phone bills, how much is it for an itemised phone bill on bt? and on ntl?

Re: Price increase
 

I hope they don't increase prices but incase they do I will be watching carefully so I can reduce in time so not to pay the extra money. I am due to pay begining of next month and it will be more money for me if I go to 600K and if they increase by too much I can go to150K until I can get ADSL.....

Re: Price increase
 

NTL possibly have more customers on the top 2 tiers & revenue gathered in each month would be far greater than increasing the lower tier.

Re: Price increase
 

Imagine the response from UDT...

Still, he could have a T-shirt made: "I complained to NTL and all I got were these bullet wounds".

Re: Price increase
 

fantastic stu :rofl:

Re: Price increase
 

The lower tier had a price rise last year of £3 which was partially offset by increasing the speed from 128k to 150k. The middle tier never had a price increase when they raised that yo 600k from 512k.

What I miss about BT is the online fully itemised bill which you can sort in many different ways. Won't be missing it for long though as I will be back with them soon when my incentive to stay with NTL expires in May. The newly announced pricing strucure for BT is even more of an incentive to go back to them. It will mean a lot of re-writing of adverts by BTs competitors who compare their prices aganst BTs standard rates.

Re: Price increase
 

Price goes up - My service level goes down, simple as that...

I dont really use the 1meg anyway, so 600k wouldn't be a problem...

Re: Price increase
 

BTs price rises are a disgrace and a shot in the foot for Indirect or CPS Services. A minimum £10.50 line rental and stealth increases in:

BT Call Minder (Voicemail)
Current: £6/quarter
Will cost £7.50/quarter from May 1st

BT Answer 1571 - Personal Greeting
£3.00/quarter
Will cost £4.50/quarter from May 1st

From 1st August 2004, BT are introducing a "Charge Per Activation" if you use 1471 and then press "3" to automatically dial the last number called. -

Cost? 6p per go.

BT increases directory inquiries charges.

Calls to BT's 118 500 service will now have a 40p set up charge against 25p before - although the price per minute rate halves to 15p.

BT previously claimed their average call duration was only 28 seconds. Based on this, users will now pay around 47p a call under the new tariff instead of 40p as before.

From 1st August 2004, the cost of using ringback (press 5 on engaged tone) is going up from 10p to 15p.

Calls to Timeline (Speaking Clock, 123 ) are increasing from 10p to 20p per call.

I look forward to the opening of BT local loops so other providers can have value for money line rental.

Comapanies such as ntl can say simply....we have cheaper line rental in their new adverts, a bonus for those who use Indirect companies such as onetel, or low usage customer who mainly only use the phone for incoming calls. BT had 9 million customers on the Standard Plan, so that £9 million extra each month in the hands of the monopoly.

Ntl seriously need to look at scrapping the connection charge then they would be back in a strong position.

Re: Price increase
 

themelon, could you post a link to where you got these new prices from, please.

As far as I can see, BT are reducing prices to the majority of their customers. I would be worried if I was NTL as it is difficult to find any calling pattern that will be cheaper with them. They will also have to do a lot of rewriting of adverts where they compare NTL prices with BTs.

I wondered how long it would take BT to do this in view of all the adverts from their competitors whic compared the competitors rates with BT standard rates.

Re: Price increase
 

dont believe what the BT marketing people say - BT are INCREASING the line rental price by £1 per month for all customers who arent on 'together' by putting them on this package.

Re: Price increase
 

I appreciate this and it will mean a £1 increase to all who have a BT line but use other providers for their calls. The new prices are a decrease for all that are on BT Together. Maybe Ofcom will step in and insist that BT quote a line rental only price with call charge plans being extra on top of this.

There are millions of BT customers that are still on the standard tariff because they couldn't be bothered to change. My mother is one of them and I have shown her on numerous occasions that she could have a much cheaper bill by changing but she is obstinate and stuck in her ways.

Re: Price increase
 

Indeed, my parents are the same. They will be better off with the new tariff even though they are paying £1 a month extra for the line rental because their call costs will now be a lot lower.

I would be very tempted to move to BT from NTL (if I was allowed to have BT installed). I hope, however, NTL respond with a "NTL Together" tariff.

Re: Price increase
 

these are the price rises posted on digitalspy - I don't know how true they are (in fact i don't even know what half of them mean)


>Phone and Surf is going up by £2-49.
>Call Barring, Call Divert, Call Waiting, Caller Display, Reminder call, Voicemail plus and 3 way calling are ALL going up by 50p.
>1mb BB is going up to £37-99
>UnLtd Dial up is going up £2-49
>Pay As You Go is going to the 321price structure
>TV is going up by 50p, £1 or £2 depending which package you got.
>Mobile prices are reduced by fractions of a penny
>Games console BB is down by £3



Presumably people can cancel their contracts early if they have to suffer a price rise?

Re: Price increase
 

you have 30 days once you have been informed OFFICALLY of them yes

Re: Price increase
 

Well if 1mb goes up I am down to 600K and will hope that the powerline BB is launched....

I have only just had the email for my payment for the 1mb it goes out of my account on the 8th. If they don't Officially notify me then they shouldn't expect me to give them 30 days notice of dropping down.

Re: Price increase
 

if the price of 1mb broadband does go up then this is complete madness as it's an incentive to downgrade to 600 and spend less with NTL.

they should be dropping the price to encourage take up not increasing it.

Re: Price increase
 

I wish powerline was being launched, but in a way I'm very wary of it. I'm not sure it's been completely researched yet and I'm sure there were some very bad trials in America which is why they aren't using it.

Re: Price increase
 

**hides away so nobody catches him**

1MB is going up to £37.99. 600k is staying the same as is 150k.


This will be announced to customers 7th April.

You heard it here 1st.

Sorry to be the bearer of bad news.

:td:

I will add the other prices are correct. As for termination of contract, it states you have the right to cancel without penalty if the price increase is 19% or over (I think this is the right figure).

Re: Price increase
 

looks like the info on the digitaspy forums was correct afterall. See my post above for all the price rises.

Re: Price increase
 

I really hope this isn't true. :(

Re: Price increase
 

As I said... it is happening. We were informed 2 days ago, but I have been too busy to post.

Re: Price increase
 

It actually states nothing abt % it says...
http://www.ntlhome.com/legals/residentialterms.html

Re: Price increase
 

IMHO if ntl want to raise more revenue they should be looking elsewhere rather than increasing prices on their internet services - DTV certainly bears strong attention, don't think it makes its' fair share of the dollars.

I've got to say I think that's pretty poor value for money - now more expensive than 10mbit/1mbit that Jerrek has in Canada.

Welcome to ripoff Britain I guess.

Re: Price increase
 

As Hell's Child says it is very true I heard abt this back in Jan before it was confirmed 1M ADSL looks good ;)

Re: Price increase
 

ITs funny though, pretty much all the DSL providers have dropped over the last two years or so.
When I got on the 1mb 2 years ago It was the best value out there, only a few quid more expensive than my friends 512K ADSL.
Now my friend could almost rent two ADSLs for the same price im paying.

NTL really are financially retarded arnt they?

Re: Price increase
 

do you realise how many NTL customers have 1mb?

a very small minority

so if anything, they should be dropping the price or offering promotions in order to get people to move up to 1mb.

Re: Price increase
 

But do they want that many on 1 Mb?

Of course they do want customers on 1 Mb for the revenue it brings them, but they don't want them to use the connection for more than a little browsing and email checking.

Re: Price increase
 

mmmmmm if ntl are putting the phone prices up that is stupidity. The very least they can do is drop the connection charge and replace it with a minimum charge.

Still for phone im kind of stuck in a corner as I have to have an ntl phone line, and i aint paying twice and definately aint going back to Sky!

Re: Price increase
 

Well I am out of contract being a customer for almost 3 yesr with BB and longer with phone. I will be looking at alternatives I will drop down to 600K and if the upload is c**p I will be looking at changing over as I can get 512K but not 1 mb. With this increas BTs 1mb would work out cheaper than NTLs. to NTL about this Idea you will end up with no customers left stop giving those big bonuses and large pay to top managers and look to you customers for once.. before its too late.. :td:

Re: Price increase
 

You have a good point if there was an upload comparable to ADSL think people would be happy.

Re: Price increase
 

Quite right. Was incensed when they announced some of the increases. Also in the North we have started charging £10 for install again... grrrrr :td: :mad:

Re: Price increase
 

I feel like I have Been welcomed too many times to that place Just. :erm:

Re: Price increase
 

GOOD POINT!

we now have a choice of an over priced 1mb version! or we can drop down to 600k but will have half the upload speed of ADSL!

Re: Price increase
 

I have to be honest think that is the achelles heal in NTL the upload, needs improvement to match BT

Re: Price increase
 

for the same price as the NTL 1mb service you can get 2mb from Bulldog.

Re: Price increase
 

Yep, and I checked if I could get it the other day and I can. If this price rise does happen I'll drop NTL, move to SKY, BT and a decent ADSL provider. Oh well, been 5 years with NTL. Been waiting long enough for interactive TV. Seems I'll be leaving them before I even get it! :td:

Re: Price increase
 

bluddddy annoying when you cant get adsl though :mad: :mad: :mad: :mad:

Re: Price increase
 

I can't believe they're doing this kind of price hike for 1Mb to be honest. The email servers are ropey, the news servers are utter crap and there's a download cap. Are they trying to force people to leave? Pay nearly £40 for a service which, when compared with many ADSL packages wouldn't be worthwhile if the price was the same, but it's much higher, what's the point at all?

Re: Price increase
 

:(

I guess I'll be phoning NTL to downgrade to the 600k service then.

Re: Price increase
 

You also have to ask what you are allowed to download with bulldog limits etc

check what the cap is with them, dont jump out of the frying pan into the fire

Re: Price increase
 

I wouldn't mind a small price increase if they increased the upload bandwidth to be similar to adsl. i.e. 600/256, and maybe a bit more on the 1mbit. 1Mb/300 or so ?

Re: Price increase
 

Hey NOONOO, I posted these prices increases on DS.
I'm sorry you dont understand them, lets make things easy;:angel:

All the Call Features (except Voicemail plus) are increasing in price by 50%.:Yikes:
This is what i dont agree with because they are network services which dont actually cost the company anything, so this is a massive (unjustified) fatcat hike.:mad:

1mb broadband is increasing in price from £34-99 to £37-99.

The UnLtd dial-up internet service which costs £10 is increasing to £12-49.

The Pay as you go internet service which is 1 penny per minute at all times of the day is increasing in price to 3p per minute peak rate, 2ppm evenings and 1ppm all weekend (+5p connection charge).

Customers can cancel their contracts if they are still in the first year of service AND they give notice within 30 days of the price increase;)

Re: Price increase
 

Bulldog only cap their new "economy" packages I believe, the prime-time and all-time products have NO cap at all. :D

Re: Price increase
 

Hey, I only said i didn't understand half of them, but thanks for clarifying things. It never clicked that NTL could possibly be dumb enough to charge 3p/min for internet access during the day so i assumed you were talking about some strange and rare phone package.

None of the price rises will have any impact on me becasue I've long since cancelled the base pack and voicemail and I'm on 150K.

nice to see that dial up is now £12.50, and the base pack is 18quid or so. If you have both these services then the total price rise since they were introduced has been over £20! I.e they now cost three times as much!

Thanks for posting the price rises, my sympathies to anyone who is effected by them.

Re: Price increase
 

Thank you for the update its only fair that we compare like with like, so which package are similar to NTL.
In the following:
E-mail, webspace, customer service, speed, reliability, proxies

Think you will find it hard to find someone similar to NTL

Re: Price increase
 

So what do us 1mb users get for our extra few pound price increase? Better service, increased reliability, three-tone printed statements ;), a christmas card...? Has someone already asked this obvious question, lol! :)

Re: Price increase
 

Same as you get now-pathetic email/poor interactive on your DTV that locks up your STB/poor picture quality on your DTV/brief picture blackouts/crackly sound-what a bargain, where do I sign up?-oh, I don't need to!! :D

Re: Price increase
 

Their prime-time and all-time packages are an internet connection with no proxys etc. There is no cap and a faster upload than Ntl's 150 and 600k options (256) The reliability is excelent, I've not had a slow days browsing yet (since Jan), but they do provide an 0845 dialup service incase of a fault. They do several different speeds depending on where you are and you may need to buy a modem, I paid 20.00 for mine :) a few examples:

or

Both these are FULLTIME products you are on the same speed tarrif all day everyday.

Then there's the primetime products:

and

These two products (primetime) are limited to certan exchanges, but you can find out if you are able to have them on Bulldogs website below.

Their new "economy" package is avalable for 15.99 a month but there IS a cap, it is the only product they do that's capped "A data download limit of 2 Gigabyte per month is applied to the PrimeTime 500 service"


As an aside to this webspace and email are EXTRA, Bulldog do a bolt on for either 2.99 or 4.99 a month:
http://www.bulldogdsl.com/special_offers.asp

Oh and they recently won the coverted "Best consumer broadband ISP" :D

[Edit] (Neil)-Link fixed.

Re: Price increase
 

Well once they notify me of the increase I'll be downgrading back to 600k, not much difference if you ask me.

Re: Price increase
 

If you haven't seen it yet: http://www.theregister.co.uk/content/22/36760.html

Re: Price increase
 

Nice one-Hi to all of you that are new here, & came here via The Register! :wavey: :D

Re: Price increase
 

Dont forget to " Register " and join in the comunity... You are all very welcome :)

Re: Price increase
 

*Groan* :pp :D

Re: Price increase
 

today's the big day! will it happen or will it turn out to be unsubstantiated load of cobblers!

Re: Price increase
 

Those price rises in full.....(just as we predicted ;) )

Effective as of the 1st of June 2004.

[Edit].....

:angel:

Re: Price increase
 

base pack increasing from £18 to £19!!

what a rip off...at least it better than lasts years £3 hike on 150k broadband!
but still, you don't get much with the base pack!! :(

Re: Price increase
 

what else would you want to see in the base pack?

Baring in mind that they added E4 a little while ago, The increase on TV is down to sky increasing their proces to ntl.

Edit - Neil always getting good info first :D ;) :angel:

Re: Price increase
 

Not really no. Not when you look at this http://www.freeview.co.uk/

The NTL board of directors seem to have there head's in the sand

Re: Price increase
 

Can you confirm 150k and 600k cable modem not changing?

Re: Price increase
 

Yes they are staying the same, even though ntl were going to increase 600k price they saw sense on that one and its staying the same :)

Re: Price increase
 

It's not really a fair comparison though is it?

NTL pay for your stb, your installation, and all your maintenance costs whilst you have the package.

Freeview, you have to pay for and maintain (outside the manufacturers warranty) the service and hardware yourself.....

Re: Price increase
 

I can. :) Not changing at all.

Re: Price increase
 

Re: Price increase
 

I'm sorry, but £38.00 for 1MB BB is just overpriced.

It can be a poor service to begin with, which makes it not worth £5.00 per month-email/proxies etc, but even if it was working 100%, it never worth £38.00 per month.

Most of the DSL providers now offer 1MB for around the £32.00 per month mark (& dropping), yet ntl see fit to raise the price of the 1 meg.....:dozey:

Gotta pay for those shareholders/directors bonuses somehow I suppose....:rolleyes:

Re: Price increase
 

Sky boxes are free, just the same as ntl's.

At worst with Freeview-even if your box blew up every 13 months (just outside guarantee) the most it would cost you would be £50.00 per year.

Re: Price increase
 

Price changes in full ntl glory!

http://www.cableforum.co.uk/files/pd...t_07042004.pdf

Re: Price increase
 

Just noticed-PAYG Internet price has trebled in price if you use it during the day, & doubled in price if you use it in the evening. :eek:

Re: Price increase
 

[QUOTE=Neil]Price changes in full ntl glory!

http://www.cableforum.co.uk/files/pdf/price_list_07042004.pdf[/QUOTE]

Hmmm ... not sure how they are justifying such a thumping big increase in the price of their 1mb broadband?

Fortunately for me I get away with only paying £1 a month more, as I have 600k BB, base-pack TV and no additional services on my phone.

Re: Price increase
 

What about when your sky box goes wrong after 12 months and one day... ?

Where as if your ntl box blew every 13 months it would cost you £0.00 per year.....

I know what I'd rather.. :shrug:

Those points aside, I do think the bb price rises are a complete pi$$ take...

Telly and phone are ok for me - I don't pay for the tv anyway, and the mobile call prices have been reduced, which is good. :)

Re: Price increase
 

Agreed especially with todays news. :(