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-   -   General : New price rises 2021! (https://www.cableforum.uk/board/showthread.php?t=33709667)

ozsat 26-01-2021 18:49
Re: New price rises 2021!
 
All BT did was add the Now TV pack - and to encourage users to switch are closing most of the (non-BT) channels which are not in the Now TV pack.

japitts 27-01-2021 08:56
Re: New price rises 2021!
 
Quote:
Originally Posted by MrBeans (Post 36068121)
I did used to watch a lot more TV but since the pandemic I've not been that interested in what's on (due to there being a lot of repeats and a lot of shows just not being the same due to changes in the way they are filmed because of various restrictions)
A few of the pay channels (Sky Witness & Fox notably) have brought forward new series of US/Canadian-imports.

Quite a lot of my recorded bits are those at the moment.

jfman 27-01-2021 10:48
Re: New price rises 2021!
 
Quote:
Originally Posted by ozsat (Post 36068347)
All BT did was add the Now TV pack - and to encourage users to switch are closing most of the (non-BT) channels which are not in the Now TV pack.
There’s a novel way Virgin Media users can do this too, via an app on their TV, games console, chromecast or other smart stick. Including those supplied by Now TV themselves.

There’s someone round here paying thruppence and ha’penny for it too.

Legendkiller2k 27-01-2021 12:09
Re: New price rises 2021!
 
Quote:
Originally Posted by ozsat (Post 36068347)
All BT did was add the Now TV pack - and to encourage users to switch are closing most of the (non-BT) channels which are not in the Now TV pack.
Tbh i can see BT doing something similar with the Plusnet tv service soon too.

cheekyangus 27-01-2021 13:33
Re: New price rises 2021!
 
Quote:
Originally Posted by Legendkiller2k (Post 36068400)
Tbh i can see BT doing something similar with the Plusnet tv service soon too.
I swear I read a few weeks ago Plusnet TV was being discontinued.

paul0363 27-01-2021 23:57
Re: New price rises 2021!
 
Quote:
Originally Posted by cheekyangus (Post 36068404)
I swear I read a few weeks ago Plusnet TV was being discontinued.
They're stopping it for new customers:

https://www.ispreview.co.uk/index.ph...tv-orders.html

They're also following BT and EE with the "easy to understand" annual price rises of inflation + 3.9%

https://www.ispreview.co.uk/index.ph...ke-change.html

https://www.ispreview.co.uk/index.ph...ke-clause.html

cheekyangus 28-01-2021 00:19
Re: New price rises 2021!
 
Quote:
Originally Posted by paul0363 (Post 36068475)
They're stopping it for new customers:

https://www.ispreview.co.uk/index.ph...tv-orders.html

They're also following BT and EE with the "easy to understand" annual price rises of inflation + 3.9%

https://www.ispreview.co.uk/index.ph...ke-change.html

https://www.ispreview.co.uk/index.ph...ke-clause.html
Thanks. :)

vincerooney 28-01-2021 02:17
Re: New price rises 2021!
 
My phone contract with o2 ends this october and i usually upgrade in store by recycling my old phone to pay for the new one after just 12 months. This time though due to the pandemic i've not been allowed to so i may finally just let my contract end and move to virgin media (which ironically may be aligning with o2 by then)

My question is does getting a mobile phone with virgin get you to the "ultimate oomph" package? According to the website i'm currently on

M350 broadband
full house tv
talk more anytime
+3 v6 boxes

i pay around 95 quid a month. Could i technically save more money by having mobile services with virgin media? i mean don't have a lower amount than 95 quid but it would trigger more savings overall?

wildfruit 10-02-2021 20:43
Re: New price rises 2021!
 
When I tried to haggle I was only offered to recontract on more than what I’m paying now. Time to play the broadband merry go round again. Hate to do this every so often as speeds on the open reach where I am are terrible but needs must.

Legendkiller2k 10-02-2021 23:05
Re: New price rises 2021!
 
Quote:
Originally Posted by paul0363 (Post 36068475)
They're stopping it for new customers:

https://www.ispreview.co.uk/index.ph...tv-orders.html

They're also following BT and EE with the "easy to understand" annual price rises of inflation + 3.9%

https://www.ispreview.co.uk/index.ph...ke-change.html

https://www.ispreview.co.uk/index.ph...ke-clause.html
To add to this Plusnet are also scrapping their no price rise promise during a contract too.

wildfruit 12-02-2021 13:10
Re: New price rises 2021!
 
Only took 2 days to get offered ultimate oomph for £79. Bonus

browneggsandham 12-02-2021 16:29
Re: New price rises 2021!
 
Quote:
Originally Posted by wildfruit (Post 36070299)
Only took 2 days to get offered ultimate oomph for £79. Bonus
Nice work. I've just spoken to disconnections. Currently paying £118.50, due to increase to £133.50 in March. Lowest they offered was £110 for ultimate oomph for 18 months.

I've handed in 30 days notice and will see what happens...

Jaymoss 12-02-2021 16:52
Re: New price rises 2021!
 
Quote:
Originally Posted by browneggsandham (Post 36070315)
Nice work. I've just spoken to disconnections. Currently paying £118.50, due to increase to £133.50 in March. Lowest they offered was £110 for ultimate oomph for 18 months.

I've handed in 30 days notice and will see what happens...
If you been with them a good while I would bet you get a call within days

browneggsandham 12-02-2021 17:12
Re: New price rises 2021!
 
Quote:
Originally Posted by Jaymoss (Post 36070319)
If you been with them a good while I would bet you get a call within days
Hoping that's the case. Over 10 years now in total, a year at my current address.

FrogGuy 13-02-2021 13:02
Re: New price rises 2021!
 
I called this morning, done the thinking of leaving us option. I managed to get the bigger bundle + movies, 100MB and 2 V6 boxes for £77

pip08456 13-02-2021 14:35
Re: New price rises 2021!
 
1 Attachment(s)
I called Thursday but all options offered meant paying more so I cancelled.
Got a call Friday and got a result.

https://www.cableforum.uk/board/atta...9&d=1613226882

Jaymoss 13-02-2021 16:10
Re: New price rises 2021!
 
They seem to be doing some decent deals this year. I still have not seen my new contract yet as I have to wait for the landline disconnect but I have the offer in writing

browneggsandham 26-02-2021 17:55
Re: New price rises 2021!
 
Quote:
Originally Posted by browneggsandham (Post 36070321)
Hoping that's the case. Over 10 years now in total, a year at my current address.
Been 2 weeks since I gave my notice now and I've heard nothing, is it worth calling again to re-discuss or should I hold my nerve a bit longer?

Phone line left open in order to retain phone number for switch - would this prevent me being identified by the outbound team as a 'leaver'?

Jaymoss 26-02-2021 18:00
Re: New price rises 2021!
 
Quote:
Originally Posted by browneggsandham (Post 36072151)
Been 2 weeks since I gave my notice now and I've heard nothing, is it worth calling again to re-discuss or should I hold my nerve a bit longer?

Phone line left open in order to retain phone number for switch - would this prevent me being identified by the outbound team as a 'leaver'?
call and ask to be put through to customer relations

mot12 26-02-2021 18:24
Re: New price rises 2021!
 
Has anyone been sent(Quickstart) a V6 box lately?
I've been told as of 2 days ago that one will be sent. But some info that I've read on here seems to say that there are no V6 boxes available anymore. Just the 360 box.

browneggsandham 26-02-2021 19:57
Re: New price rises 2021!
 
Quote:
Originally Posted by Jaymoss (Post 36072152)
call and ask to be put through to customer relations
Thats what I did before, got an offer but still more than I was hoping. Just wondered if by calling back with 2 weeks to go I'd be showing my hand too early. Or whether in all likelihood if they were going to reach out they would have already done it.

First time I've actually followed through with this process on the advice of many!

RobboEdin 26-02-2021 20:34
Re: New price rises 2021!
 
Quote:
Originally Posted by browneggsandham (Post 36072170)
Thats what I did before, got an offer but still more than I was hoping. Just wondered if by calling back with 2 weeks to go I'd be showing my hand too early. Or whether in all likelihood if they were going to reach out they would have already done it.

First time I've actually followed through with this process on the advice of many!
You should NEVER take this approach unless you intend to follow through if they call your bluff.

Inactive Digital 26-02-2021 20:54
Re: New price rises 2021!
 
Quote:
Originally Posted by browneggsandham (Post 36072151)
Been 2 weeks since I gave my notice now and I've heard nothing, is it worth calling again to re-discuss or should I hold my nerve a bit longer?

Phone line left open in order to retain phone number for switch - would this prevent me being identified by the outbound team as a 'leaver'?
Yes, I believe because you've kept the phone service live, you won't get a callback until VM receive a request to takeover your number from a new provider.

browneggsandham 26-02-2021 21:27
Re: New price rises 2021!
 
Quote:
Originally Posted by RobboEdin (Post 36072174)
You should NEVER take this approach unless you intend to follow through if they call your bluff.
Oh I'm prepared to, I'd just rather not

spiderplant 26-02-2021 22:00
Re: New price rises 2021!
 
Quote:
Originally Posted by mot12 (Post 36072157)
Has anyone been sent(Quickstart) a V6 box lately?
I've been told as of 2 days ago that one will be sent. But some info that I've read on here seems to say that there are no V6 boxes available anymore. Just the 360 box.
V6s are still available if you need one.

mot12 27-02-2021 00:57
Re: New price rises 2021!
 
Quote:
Originally Posted by spiderplant (Post 36072189)
V6s are still available if you need one.
Yes cheers. I have one on the way. Was just a tad worried whether it will actually come at all or not. Because on here, and elsewhere it seemed as though some people were saying that V6s weren't available anymore. Just the 360.

RichardCoulter 27-02-2021 04:04
Re: New price rises 2021!
 
Quote:
Originally Posted by mot12 (Post 36072201)
Yes cheers. I have one on the way. Was just a tad worried whether it will actually come at all or not. Because on here, and elsewhere it seemed as though some people were saying that V6s weren't available anymore. Just the 360.
Think that's just for new customers.

Mr K 28-02-2021 10:37
Re: New price rises 2021!
 
Still no news of any price rise and it's March tomorrow. Maybe they know not to bother with me or i'll kick up a fuss ;)

denphone 28-02-2021 10:59
Re: New price rises 2021!
 
Quote:
Originally Posted by Mr K (Post 36072320)
Still no news of any price rise and it's March tomorrow. Maybe they know not to bother with me or i'll kick up a fuss ;)
Don't speak too soon.;)

Our contract finishes in just under 4 weeks so there is going to be some tough bargaining if they want to keep our custom.

browneggsandham 04-03-2021 09:12
Re: New price rises 2021!
 
Just an update. I decided to call back this morning before confirming an order elsewhere.

Offered Ultimate Oomph for £95 for 18 months so decided to take that. Could have held out but it's not far off the new customer price so reasonably happy with that.

Huxie 04-03-2021 14:27
Re: New price rises 2021!
 
Quote:
Originally Posted by browneggsandham (Post 36072941)
Just an update. I decided to call back this morning before confirming an order elsewhere.

Offered Ultimate Oomph for £95 for 18 months so decided to take that. Could have held out but it's not far off the new customer price so reasonably happy with that.
Hmmm, wish I’d had the bottle to follow through when my renewal was due in January, I took the £110 offer :(

Does your new Ultimate Oomph include UHD?

browneggsandham 04-03-2021 14:39
Re: New price rises 2021!
 
I asked and was told it does. Changes go through from tomorrow so I'll check and report back. I'll be on the blower if not!

browneggsandham 06-03-2021 20:52
Re: New price rises 2021!
 
Quote:
Originally Posted by browneggsandham (Post 36072990)
I asked and was told it does. Changes go through from tomorrow so I'll check and report back. I'll be on the blower if not!
Turns out didn't include Sky UHD Couple of phone calls later and they've agreed to honour it with a rolling bill credit of £6.

Updated contract shows £101 rather than £95 but I'm guessing it won't reflect the bill credit. Proof will be in the pudding - i'll keep a close eye!


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