Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

Don't worry, Richard will push for it and get it.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

You are not a moderator of this site.
You have been warned about this many times, stop now, or i'll stop you.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

Or claim to anyway

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

I have never stated how much I pay, you however...

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

He didn't say you had.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

I'm completely unsure of what your point is other than to antagonise other users who are trying to help you.

Many, many users post what they pay to give others a ballpark for their negotiations for retentions. This is not spectacular in any way.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

I have received all the help I need and the salient problem has now been resolved. My post was to highlight the ironic snide remark. You are just trying to stir things up.

It's true that many people are happy to post what they are paying, which is fine, but i'm not as that is between me and VM.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

Congratulations, you've found my posts from a few weeks ago and last year. Shame you couldn't or wouldn't put in the same effort to find one from a day or so ago. You know the one a page or so back where I mentioned the VM Community forum.

But that doesn't suit your agenda does it.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

Why do you continually accuse others of trying to stir things up. Nobody has asked what you are paying we just know from what you have posted over the last few years it must be good enough to keep you with a terrible company.

Your latest deal is allegedly as settlement for a data breach and now you are going after more compensation. Your disability does not appear to stop you from seeking financial gain whenever or wherever possible.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

Yet you seem to post everytime you want a reduction in cost to your package and use that for the reason you stay with them. Then carry on moaning about their appalling service which you then try to get more money off, supposedly. So I don't see it as any different. If it's between you and VM, why do you keep posting about it on forums?

"I get a massive discount, there's no way that i'd pay full price for their crap customer service and inferior TV offering, I'd be gone like a shot."

"Sort of. I had the rise deffered for six months, so it was akin to paying 50% of it over a year. Now that I have got £3 a month off for the missing UKTV channels that have returned, this more than covers last years rise for a further six months."

"If they ever stopped heavily discounting my package for their overpriced services, i'd do the same as yourself or scrap VM entirely."

" Same here. I negotiated a lifetime discount of a further £5 off a month"

Between you, VM and thousands of people on forums. As I said earlier, with the amount of discounts you supposedly receive and compensation you get, it's a wonder VM aren't paying you to take their services.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

:sleep::sleep::sleep::sleep:

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

The ignore function works almost perfectly....

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

I'm sure they're aware of that Spanky, but they won't use it as they get off on thinking they are tough guys by being keyboard warriors against the severely disabled.

Can't wait until karma comes knocking on their doors.

Such posts aren't a complete waste of time though, they provide valuable evidence as to what minority groups have had to put up with for years. One can almost taste their vitriol and spite.

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

Funny

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

Richard, people don’t disagree with you because of your disability - it’s because of your attitude.

You use the fact you have a disability as a cudgel to beat people with, when in fact it is often totally irrelevant to the discussion being undertaken.

A number of things are common when you are involved in a thread -

A) you will probably mention "high level" contacts
B) you will probably mention lawyers or legal action
C) you will probably mention your disability
D) you will probably claim you are being harassed because of your disability

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

Hugh , most the time I really think you talk a load of hot air however in this case you are 100% correct . Richard most be costing virgin a fortune .we would all have money off if it was not for him :shocked: ok Ricard I am kidding more like 50p:D

Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
 

:D:D

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

This will probably do more good than a petition:

https://www.coronavirus-business-com...9Yt8ggPnizkeUA

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

An absolute waste of public resource that will not further your petty vendetta.

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Tell the Government, not me. There is no vendetta of any kind by myself; all my issues have now been resolved to my complete satisfaction, but I am aware that there are many, many dissatisfied customers out there who are at their wits end because of the serious deterioration of the customer service provided by Virgin Media.

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

I'm sure you believe that, just no one else does. ;)

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

I have no reason to have any kind of 'vedetta', I am merely highlighting the current problems with their service and trying to signpost people to places that might be able to help others with their issues. After all, isn't this why the original incarnation of this site (NTHellworld) was created?

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Why would the CMA help? Telecommunications has an existing regulator, OFCOM. Your spurious complaints aren’t Covid related, indeed in the OP you describe ongoing issues for over 12 months.

The CMA are interested in genuinely vulnerable people being price gouged in unregulated markets because of unexpected Covid-19 factors.

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Anyone who is supposedly that aware of the many many dissatisfied customers and the serious deterioration in their customer service would be pretty silly staying with VM all this time, eh Richard.

Wouldn't you agree?

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

No while he's getting the discounts.

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

I’ve had a few annoyances with VM but on the whole I’d rate them highly (been with them since NTL days bar a few years in a non service area). I find the way you approach people makes a big difference - never forget the person on the end of the phone in the call centre is human too. A bit of negotiation/charm sometimes makes a difference!

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Assuming any of that’s true.....🤔

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Well, Virgin Media lost 63,800 television subscribers in the third quarter of 2020. This was their eighth consecutive quarterly loss. The various sites where people are complaining about them show that many intend to cancel ASAP, so unless they get their act together, I can only see a continuation of this downward trend.

They only have themselves to blame. I wonder if the merger with O2 will lead to an improvement. Does anyone know what their record on customer service is like?

Some of the trolls appear to resent me for any discounts etc that I may get, whilst others, including you, have cast doubt on this speculation. I really wish you'd all sing from the same hymn sheet. For the record, I have never stated how much I pay to VM, not that any of this is relevant to the discussion.

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

I bet they would pay you to leave if they had that option lol

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

And why would a commercial business want to do that? A business is under no obligation to supply goods and services to anyone, unless it is in some way connected to discrimination of the protected groups.

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Presumably the reputational damage you attempt to inflict on them. The time, money and effort they have to spend to deal with your spurious complaints, dealing with OFCOM...

---------- Post added at 22:59 ---------- Previous post was at 22:58 ----------

Not to go all Old Boy here but there's challenges facing all of the incumbents from increased competition.

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Subscription tv is declining anyway as more services arrive aka Netflix, Britbox Nowtv more and more people want the flexibility of no contracts, nothing to do with VMs poor customer service.
Infact the only subscription tv company who has seen growth is SKY (that'll ruffle a few feathers) but they are already one step ahead of vm,bt etc with Nowtv already in play.
No OB linear isn't going anywhere.

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

If you say so, LK! :D

Re: Petition to highlight/embarrass VM into improving the way that they treat custome
 

Yes, I have added 1 to Sky growth and 1 to VM lost numbers