Re: Major TiVo update started about 3:20am.
 

You have more customisation options as part of the new Series Link that'll minimise the likelihood of recording episodes you don't want.

Also the existing TiVo logic still applies - if it's recorded one episode recently it won't record it from another channel.

Re: Major TiVo update started about 3:20am.
 

As I pointed out, that does not work now with wishlists when episode information is missing, so what additional customization is going work when series links include all channels?

Re: Major TiVo update started about 3:20am.
 

With the new software, series links can either be set on a single channel or all. You can also choose which series to start from. And the "Record in HD" setting now has Always/If possible/Never choices.

Re: Major TiVo update started about 3:20am.
 

That is what is being said. It is a step backwards because you cannot choose which channels you want to record from anymore, only one or all so you can no longer exclude channels with no series information and constant repeats.

Re: Major TiVo update started about 3:20am.
 

Many problems with TiVo would be rectified if they increased the quality of the EPG metadata.

Re: Major TiVo update started about 3:20am.
 

Neither VM or TiVo can supply data they don't have - it's up to the channel providers.

Re: Major TiVo update started about 3:20am.
 

Can you give me an example?

Re: Major TiVo update started about 3:20am.
 

So why have VM taken away functionality that will surely exacerbate the problem?

Re: Major TiVo update started about 3:20am.
 

Indeed.

Re: Major TiVo update started about 3:20am.
 

I believe its done via a third party called Tribune.

Tribune are paid via the TiVo fee to provide quality EPG data to the VM TiVo to enable accurate recording.

IMO they should be chasing up channels for better quality metadata where neccesary as well as maintaining the EPG to a better standard overall.

Re: Major TiVo update started about 3:20am.
 

To be fair Richard the EPG data has been wrong on Sky occasionly and that's updated directly by the broadcaster so what chance does that give to anyone else if the broadcasters can't get it correct.

Re: Major TiVo update started about 3:20am.
 

Liberty have added another metadata supplier:

http://www.broadbandtvnews.com/2016/...mprove-search/

Whether it replaces or works alongside existing services, I'm not sure. I think this is just for Horizon:

http://v-net.tv/2016/05/11/liberty-g...s-territories/

Re: Major TiVo update started about 3:20am.
 

But Virgin Media are providing a system that depends on reliable data. If you go to a burger take away it's not acceptable to get a bap with your burger one day and not the next simply because they are supplied by a third party.

With the current Tivo software I can choose to record a program on channels A and channels B (or I can use a wishlist for all channels). After the update, I can only choose A or B or "All channels" and that might include unwanted recordings from channels C, D, E, F, etc. Channel Y might not include episode information so they will get recorded regardless. (and those are the types of channels more likely to show endless repeats of the same episode). Channel Z might be Channel Y +1 and have the same problem. All I want is channels A and B, why have Virgin taken that away from me?

Re: Major TiVo update started about 3:20am.
 

Tribune will hold metadata such as actors in a series or director or the episode synopsis.

But as far as I'm aware the channel provider is the one that then provides the data as to which episode or series is being broadcast and when, and also updates this as broadcast plans change.

This is why not all channels have data for the full two advance weeks that TiVo's EPG covers - because it's not been provided by the channel in the first place.

I'd expect that Tribune takes the channel provider's data, add it's own metadata, and turns this combined data into a format that TiVo understands - which is then downloaded every 4 hours as part of the Service connection.

Re: Major TiVo update started about 3:20am.
 

But do you have a real-life example?

The ability to set up parallel series links always seemed like an odd feature to me. I can only remember one other person who used it - if I remember rightly he wanted the HD version to watch now and the SD version to keep as an archive. So I'm interested in other examples where you find it useful.

On the other hand, Series Links that can record from any channel seem far more useful, and have often been requested.

Re: Major TiVo update started about 3:20am.
 

I've not really been following this thread, can anyone tell me what the update actually does?

Re: Major TiVo update started about 3:20am.
 

Agreed, and it has been requested in the past. I've known a few shows swap channels over the years, and unless they are on a Whishlist, rather than a series link, you can miss them.

Re: Major TiVo update started about 3:20am.
 

If the metadata was improved, recording from all channels wouldn't be a problem as it would ignore programmes already recorded; in fact it would be a good thing for the reasons highlighted by others.

As it stands I have to repeatedly delete duplicate episodes of 'Nothing To Declare' that i've already seen that TiVo records because it can't differentiate between the various episodes on most channels due to a generic synopsis being provided.

~~~

I have all my SL's set to 'Keep until I delete'. However, when the HDD starts getting full or if I haven't watched the recordings within a few days, they go into the 'Going away Soon' folder.

I then have to manually change these to 'Keep until I delete'.

Should my TiVo be doing this or is it a bug?

I would have thought that it wouldn't try to delete recordings that i've already told it to keep until further notice; or does it do this to try to maintain the ability to record new material??

Re: Major TiVo update started about 3:20am.
 

Interesting one that; something to keep an eye on. All my SLs are set to KUID; I want to decide which shows to delete if the hard drive starts getting full.

Re: Major TiVo update started about 3:20am.
 

I'm sure this is a basic question and it's buried in a menu somewhere, but how do you check for last rebooted time on Tivo?

Re: Major TiVo update started about 3:20am.
 

Have you tried system info.

Re: Major TiVo update started about 3:20am.
 

The biggest change is it uses a new VOD system. Hopefully no differences are apparent yet, but once everyone is on the new software, we'll be able to start introducing new features.

Apart from that, the main UI change is the introduction of "Series Link+", which blurs the line between recordings and VOD.

That's arguable. TiVo engineers would tell you it is operating as designed. Whatever, it will delete your recordings if it needs the space regardless of the settings.

Setting everything to KUID is not recommended. Use it only for the most important recordings, and leave the rest at default.

I don't know of a way you can do it from the UI. But you could ask me :)

Re: Major TiVo update started about 3:20am.
 

I don't want to go back over old ground :), but if Tivo does the deleting to free up space, it deletes the oldest recording first. If my hard disc is getting full, I want to choose which recordings to delete. If my Tivo stops recording because the disc is full, that's my fault and responsibility.

VM/Tivo need to credit their users with a bit more intelligence than they seem to think we have ;)

Nothing wrong with setting automatic delete as the default, but make sure that KUID option does exactly what it says it does. Richard is suggesting that the new software may have affected the KUID functionality.

I still think KUID should be an option in the Recording Default's Setting; an option not the default. That would save people who like KUID having to go into every SL to change it.

Re: Major TiVo update started about 3:20am.
 

Uh oh...i've always gone in and told it to KUID. It makes some future planned recordings grey out, is there anything else I should look out for?

And even if you do go into every SL and change it to KUID, it will ultimately ignore it if space gets tight.

I would rather it didn't record new things due to lack of space than delete old recordings.

New material is more likely to be repeated or be available via VOD than older programmes and there might be something that I've kept for archive purposes.

Re: Major TiVo update started about 3:20am.
 

The old software didn't. it just stopped recording if the disc got full.

Re: Major TiVo update started about 3:20am.
 

So we won't get the new picture based screens with the update, then? I was looking forward to that!

Re: Major TiVo update started about 3:20am.
 

Yes, you do for VOD, as suggested, for Catchup and On Demand.

Re: Major TiVo update started about 3:20am.
 

Ahh, thank you Robbo, now I understand!

Re: Major TiVo update started about 3:20am.
 

Unfortunately it doesn't. It would more accurately be called "Keep until something more important comes along".

I'm not aware of any changes in this area. If you look on the VM Community forum, you'll find plenty of old complaints about KUID recordings being deleted.

---------- Post added at 20:47 ---------- Previous post was at 20:46 ----------

Sorry, I forgot that that was quite an obvious difference :monkey:

Re: Major TiVo update started about 3:20am.
 

But the 'importance' is decided by the user; that's the important thing ;)

I've not had any KUID recordings deleted. Was the problem solved for those experiencing the problem?

Re: Major TiVo update started about 3:20am.
 

You haven't had any deleted because you manage the space yourself.

When it ran out of space it would sometimes delete many more recordings than it actually needed to, which caused most of those complaints. That is now fixed, but it will still delete individual recordings if necessary - and if you've set them all to KUID it can't prioritise.

Re: Major TiVo update started about 3:20am.
 

That is not the case with me. When the hard disc was full it just stopped recording.

A few years ago I was in hospital for three months. When I got home, both
the Tivos that I had then, just stopped recording when full. All the shows recorded prior to that were still there.

KUID needs to do exactly what it says on the tin.

Re: Major TiVo update started about 3:20am.
 

Completely agree passingbat.

I find it laughable that a setting called 'Keep until I delete' does not do exactly that. Otherwise what is the point of it???

If anyone with any influence is reading this then lets get this 'feature' changed. I would much rather it stopped recording when full than to delete old shows that may not be on again for some time.

I don't know, VM do shoot themselves in the foot sometimes

Re: Major TiVo update started about 3:20am.
 

I do think they listen, but sometimes to people who have views that are not shared by the majority of users.

Re: Major TiVo update started about 3:20am.
 

Often at the expense of the majority too. I do think the VM community forum is a buffer zone to prevent VM being bothered by people who want to make suggestions and give feedback to make things better. If the moderators listened to those that matter, they wouldn't need to fob people off about the same issues and faults day in, day out.

Re: Major TiVo update started about 3:20am.
 

That would be the poster two posts above yours.:)

Re: Major TiVo update started about 3:20am.
 

You were lucky. If it had needed the space for its own use, something would have been deleted.

I agree, but it's not going to happen. Relabelling the tin would be a start

Sadly not. I got TiVo to fix the problem where it deleted too much, but they are adamant it is now operating as designed, and won't be changed.

Re: Major TiVo update started about 3:20am.
 

....good job its moving to the Horizon platform in the future then.

Keep should mean keep, but then the Americans never did speak English properly.

Re: Major TiVo update started about 3:20am.
 

I think it did this before the update too.

Re: Major TiVo update started about 3:20am.
 

IIRC. the Tivo Series 1 used to do that buy default, and I was suprised when the VM Tivo didn't.

It was certainly handy if you did a lot of recording, as it would often record the episode from a +1 channel if you were recording something else when the episode was shown.

Re: Major TiVo update started about 3:20am.
 

No it was always a single channel. From the series 1 manual "A series pass records every episode of the series that airs on the selected channel". If you wanted every channel you could use a wishlist. I remember one time getting home to find the F1 had been moved to BBC2 and being delighted that Tivo had recorded it as a suggestion, which I could then use to create a 2nd series link for the future. Sadly that would never happen since VM changed the suggestions algorithm. Of course we did not have an many channels back then.

I see there are lots of reports of the new update being even slower than it already was. I wonder if that is caused by all channel series links with it processing hundreds of channels in the background every few hours. I bet many of us have old series links that will result in "all channel" links unnecessarily as well as cases where we genuinely want to record from 2 channels without hundreds more.



On the subject of deleting programs, which someone said is fixed, is that in the current update? The usual problem is where Tivo is nowhere near full but clears Tivo down to something like 60% full apparently to make room for future recordings. Is that officially a bug or by design and has it been changed?

Re: Major TiVo update started about 3:20am.
 

There have been two bugs like this. One is fixed in the current release. The other is fixed in the new software, but you are unlikely see it even if you don't have the new software because a workaround is in place

Re: Major TiVo update started about 3:20am.
 

The new box may incorporate airplay like Sky did with Q , I use my Spotify by sending playlists from my ipad it's much easier and faster than trawling menus on the TV.

Re: Major TiVo update started about 3:20am.
 

Just received three more updates, it's rebooted and now says that it's installing software and that the power must not be turned off.

What will this do?

Re: Major TiVo update started about 3:20am.
 

I don't know Richard but you have certainly recieved a lot of updates recently

Re: Major TiVo update started about 3:20am.
 

For the trial areas they are revisions to the same major code release

Re: Major TiVo update started about 3:20am.
 

What are these revisions supposed to do?

Re: Major TiVo update started about 3:20am.
 

They fix bugs that were found in earlier versions. Hopefully today's version is the final update for the initial pilot regions.

Re: Major TiVo update started about 3:20am.
 

Well so far after this mornings update the Tivo has actually speeded up, it's like a band new box :-)
Just wander how long before a new update to break it again lol

Re: Major TiVo update started about 3:20am.
 

It will just because as part of the update it reboots the box.
Give it a week without rebooting and you will be back to your trusty clunky box again. :D

Re: Major TiVo update started about 3:20am.
 

Dear VM.

I have every single Rick and Morty on both my TiVo boxes. It's a brilliant programme, you really should watch it if you haven't.

These are set to 'Keep until I delete'. That is a perfectly simple and clear phrase that is very easy to understand to anyone who reads it.

So why have I now had to recover six of them from the deleted folder on the downstairs TiVo when I haven't deleted them? This kind of thing is really really annoying.

Answers on a postcard please.

Thank you
Neilo

Re: Major TiVo update started about 3:20am.
 

That's what happened with me last time.

Does anybody know when we are suposed to be getting the new software that stops the box from slowing down?

Re: Major TiVo update started about 3:20am.
 

The answer would have been in Recording Hiccups rather than on a postcard. Have a look, but it may have gone now you've undeleted them.

What is certain is that the software didn't delete them because it needed the space. If it had, you wouldn't have been able to recover them.

Re: Major TiVo update started about 3:20am.
 

My understanding is that if your TiVo deletes something for disk space, then it's permanently erased and won't appear in the recently deleted folder. If it appears in this folder, my guess is that someone in your household performed this action or you've uncovered yet another bug.

Re: Major TiVo update started about 3:20am.
 

Im asking this on behalf of someone else, I don't have a clue what it means!

Will this new software enable the Hbbtv 2.0.1 specs?

If not, it's been said that TiVo will no longer work with the BBC services, as the BBC is moving to the spec later this year/early next year, it was announced yesterday.

http://www.bbc.co.uk/mediacentre/sta...b-tv-standards[/QUOTE]

Re: Major TiVo update started about 3:20am.
 

That is referring to terrestrial TV (Freeview). It's irrelevant for cable.

(Why not invite your friends to join the forum rather than asking on their behalf?)

Re: Major TiVo update started about 3:20am.
 

Do you have "Keep at most" set to "All episodes"?


Most bugs I have encountered, permanent delete recordings but this is usually recording radio where Tivo sometimes MASSIVELY overestimates the space required resulting in deleted recordings and 100% disk full until the recording ends where disk full drops back down properly. Also recording the last program of the night sometimes means it continues recording all night because the "off air" time is missing from the EPG, so there is no "stop" time. There are other bugs where you just get large chunks of recordings deleted but again they are not recoverable.

Re: Major TiVo update started about 3:20am.
 

Cheers, I'll pass the info on :)

A fair few people have been put off from joining and/or posting on here due to various incidents, but I'm thick skinned :D

Re: Major TiVo update started about 3:20am.
 

Got another update in the teesside region the 2nd in 3 weeks or so

Re: Major TiVo update started about 3:20am.
 

I wonder if you'll get a third one like I did, or if they will have checked for bugs in the second release and have put you straight onto the latest one that we have??

Re: Major TiVo update started about 3:20am.
 

All the pilot regions are now on the same software. Gavin has only had two updates because his region was added to the pilot after yours.

Re: Major TiVo update started about 3:20am.
 

Ahhh right.

Are you able to give any indication of the new features to come once everyone is on the same software?

Re: Major TiVo update started about 3:20am.
 

If you've got the new software, you've got the new features.

Re: Major TiVo update started about 3:20am.
 

Well nothing has arrived down this way yet.

Re: Major TiVo update started about 3:20am.
 

I thought i'd read that more features would be added once everyone was on the new software, I could have misunderstood though.

Re: Major TiVo update started about 3:20am.
 

No, I like my job too much :)

Re: Major TiVo update started about 3:20am.
 

I hadn't picked this up, Richard.

However, I would not be surprised if we had some more apps. Amazon is an obvious jewel that we are missing and we know that there was an approach over a year ago to encourage them to consider a place on the platform. I think the time may now be right.

Re: Major TiVo update started about 3:20am.
 

Personally, I would prefer them to spend a bit more time getting the basic Tivo functionality right and fixing bugs but I guess that doesn't generate them even more money. Apps are just a gimmick on Tivo for me as they never work properly and are too slow, most of us have other devices now that do a much better job.


Sounds like more and more complaints about the new firmware being even slower and Virgin are saying it is being investigated so hopefully they will get that right before releasing it on everyone, although you would think they could do proper internal testing before using paying customers to trial it first.

Re: Major TiVo update started about 3:20am.
 

Yes, the functionality does need addressing, and urgently. If it cannot be sorted with the new software, let's hope the new box rectifies the problem.

Re: Major TiVo update started about 3:20am.
 

Fair enough, I wouldn't expect you to compromise yourself :)

Re: Major TiVo update started about 3:20am.
 

Any idea when the rest of the country will receive this update? :)

Re: Major TiVo update started about 3:20am.
 

One would suspect sometime during the next two to three months.

Re: Major TiVo update started about 3:20am.
 

Not a bad guess

Re: Major TiVo update started about 3:20am.
 

You see its that crystal ball that Chad has lent to me SP.;)

Re: Major TiVo update started about 3:20am.
 

Bristol, Cotswolds, Hemel, Portsmouth & Swansea have now been added to the pilot.

Re: Major TiVo update started about 3:20am.
 

Indeed, got my update this morning.

So far it looks good but I've not had a decent play yet, what's puzzling me at the moment is the option for "record in HD" on the series links. I can't see a way of toggling this on the pre-existing SLs, they're all greyed-out - I suspect it's set these based on being an HD/SD channel.

Re: Major TiVo update started about 3:20am.
 

Record in HD is only valid when you have specified Channels All, as that's the only time it could have a choice between SD and HD.

Re: Major TiVo update started about 3:20am.
 

I suspect you are right. It's only meaningful for "any channel" series links

Re: Major TiVo update started about 3:20am.
 

Thanks SP. if you set 'any channel' and 'HD', if it can't find a HD channel, will it automatically default to an available SD channel?

Re: Major TiVo update started about 3:20am.
 

It will as long as you set the HD option to 'if possible' rather than 'Always'

Re: Major TiVo update started about 3:20am.
 

Thanks Ben

Re: Major TiVo update started about 3:20am.
 

Confirmed, the HD/SD preference is only available if "channels=any" is selected, otherwise it takes the preference from the channel selected - entirely sensible.

Another for the "I wonder" section.. so you set a series-link+ after the first episode of a given series has shown, while it's available on VOD/Catchup but before a re-run is shown. You choose the "recordings and streaming" option - great, it'll link the VOD option for episode 1 and schedule recordings for subsequent episodes.

Will it also schedule a recording of episode 1's repeat if possible? i.e. keep the VOD option as an insurance rather than preference?

Edit: Another oddity I've come across - I amended an old 4-Seven series link to cover all-channels and see if the scheduler picked up an earlier showing on C4/C4+1 or such. It's recorded 852 (C4 AD) oddly enough. As best I can tell, it should only make a difference if you have alternate audio set to anything other than "English", but I'd have thought it would still take Channel 4 as first preference? Strange.

Re: Major TiVo update started about 3:20am.
 

Someone who uses the facility to share recordings between TiVo boxes has noted that this has been much improved by the update.

Is this incidental or a part of the new software release?

Any plans to include Liverpool as a pilot area?

Re: Major TiVo update started about 3:20am.
 

The Video Output settings have still not been fixed!

Re: Major TiVo update started about 3:20am.
 

Just had the update. As predicted series links are now a TOTAL disaster with planned recordings now full of the same programs being recorded on multiple channels, either all the bbc variants or recording the same episode on +1, SD and HD channels. Means everything else fails due to conflicts. Can't wait to return to SKY. Also why does Tivo always fail to record the first episode of new series due to epg errors, so useless and unreliable. Spent about an hour looking for the missing episode on demand, not helped by blank screens, spinning circles and dead ends. Fortunately it was on youtube in the end. Do Virgin want to make us all criminals????? Makes you wonder why we pay them so much. Doesn't look like any bugs fixed either.

Re: Major TiVo update started about 3:20am.
 

Has the update been rolled out all over U.K. Now? I'm in north west

Re: Major TiVo update started about 3:20am.
 

No, still in pilot. Quite a few bits of the North West have it, but it'll be weeks until it is rolled out everywhere.

Re: Major TiVo update started about 3:20am.
 

Mine didn't happen automatically. I had to reboot due to another problem which caused it to update. Was nearly an hour before I could use it again.

Re: Major TiVo update started about 3:20am.
 

Ah thank you friends

Re: Major TiVo update started about 3:20am.
 

Is anyone actually happy with this update?

Re: Major TiVo update started about 3:20am.
 

Some of the "minor tweaks" (there aren't really any changes) seems pretty bizarre. I don't know why they took the blue button away from My Shows. Sometimes I want to just temporarily turn off groups so I can see what has recorded in last couple of days. Can't do that anymore:mad:

Just watched first program since the update. Pressed stop at the end, nothing happened. Had to press stop 3 times and it took almost 30 seconds to return to the menu. Was never quite as bad as that before.

Re: Major TiVo update started about 3:20am.
 

Although, pressing the 'stop' button several times to get the video to stop could indicate that you need new batteries in your remote control, or maybe you need a new remote.

Still, the other issues you report are very disturbing.

My box is showing signs of hard drive issues, and I am concerned that this update will finish it off with no compensating benefits.

I am hoping against hope that my box will continue to operate satisfactorily until the new one is available!!

Re: Major TiVo update started about 3:20am.
 

The blue button was removed by TiVo in the main My Shows view because of the addition of on demand content linking in Series Link+

This is how they explained it to their US customers:
As an alternative to the blue button option in the main My Shows, you can choose Recordings as a My Shows category which you can then set to sort by date and choose to ungroup.

Re: Major TiVo update started about 3:20am.
 

And US customers accepted that ridiculous explanation for taking functionality away and making the whole experience massively more complicated??? WOW.

Re: Major TiVo update started about 3:20am.
 

No, I know what you mean but it is definitely a lot slower since the update. Switching on from standby, going to MyShows and pressing play (as soon as possible) on a recording probably takes about 90 seconds. The green led flashes straight away but Tivo is much less responsive.

Re: Major TiVo update started about 3:20am.
 

Good god!!!

Re: Major TiVo update started about 3:20am.
 

It is very disappointing to hear that the Tivo is to get even slower! Is this progress?

Re: Major TiVo update started about 3:20am.
 

Same for me, press play on my shows and it takes about 50 seconds for the show to play. Pages still load faster though

Re: Major TiVo update started about 3:20am.
 

Maybe this is a deliberate ploy by them to muck up the old TiVo so that people will take the new one when released........:erm:

Re: Major TiVo update started about 3:20am.
 

mmm, Is Peterborough in the trial area?

Ive read some comments about Spotify, I don't actually use it, but have noticed it's not in the Apps folder, so does that mean I have had some/all of the latest update. I do see the new Tivo logo and have series link+ available.

Software version is: 20.5.7.RC20-VMC-2-COO

TrevP