Re: TiVo
 

Conforming to my Forum image as a Universal dumb-arse, friendless critter with 3 red blobs to my name, what`s cool about not being called Pearl ?

Re: TiVo
 

Nothing. People on here seem to be in a snide bitchy mood this week. Ignore the miserable bunch of people.

Re: TiVo
 

Marc,

You must be an Angel of Mercy, having descended from Heaven to protect poor old Wittmann from the angry mob..

Re: TiVo
 

You can be a bit 'remote' sometimes, but we like you really. ;)

Re: TiVo
 

My apologies if you are finding the badinage too much.

Most Pongos* I worked with liked a bit of banter and joshing - you seem somewhat averse to it. Most of them (especially the Paras, 'Them', and 14th Int, took great delight in highlighting our military 'shortcomings' - we used to point out that was why they were there......:D).

Were you a Rupert?

*2nd Royal Anglians, 2nd Para, 229th Signal Squadron, 9 Sigs Regiment, 14th Int, 'Them'......

Re: TiVo
 

No, just a Sergeant. I don`t think Ruperts would ever pass the para selection tests. Para operations are far too demanding a role for any Ruperts. We just had first class officers.

I do not find any problem handling the banter on this Forum, what I resent is being "punished" by people in staff authority for defending myself, a practice I have always done extremely well in life. Then they have the audacity to give me a red blob just because they do not like somebody who fights back.

Every time, the instigator of the fracas gets off free.
This is what I cannot tolerate Hugh. I am certainly no wimp, but I do expect fair treatment. My rule has always been that the person who starts the fight gets the rocket

Re: TiVo
 

Or get a One-For-All remote and program it with all the TiVo functions :-)

Re: TiVo
 

History - problem solved, see previous posts. TiVo and remote now all working perfectly.

Re: TiVo
 

That was going to be my next suggestion if the white logo TiVo remote didn't work.

Re: TiVo
 

I cannot find a means of setting Reminders either in my manual or on the remote.

V+ had this Reminders feature. All I can find on TiVo is Record.

Re: TiVo
 

You can opt for record and remind when setting up a recording, there are no standalone reminders on TiVo.

Re: TiVo
 

Thanks a bundle for your help. At least it was constructive as opposed to other complimentary comments i have received as to my being an idiot who cannot read. They actually quoted me a web link for the TiVo instructions, when I was given a manual in my little hand by the singing and dancing engineer who installed the system. Only an idiot would suggest searching the the web for instructions when the user had been given an official manual.

Grateful thanks
Wittmann

Re: TiVo
 

This explanation was put on the official forum a while ago, and covers it pretty well..
http://community.virginmedia.com/t5/...10522#U1410522

Re: TiVo
 

For your personal information, Wittmann was not on the Forum "a while ago" so whether or not the matter was covered "pretty well" is irrelevant and the poster who helped me answered my question perfectly.

But thanks for the link. I have looked at it and the information is very explanatory.

Can you tell me that in setting a recording, the program will cut in when it begins like a reminder did ?

Re: TiVo
 

But surely, if the answer wasn't it the manual, the next logical step is to try something else - i.e., search the web.

After all, as you stated earlier in this thread, it is important that people Often, when installing software (such as video drivers), the manufacturers instructions don't work - so I google to see if others have had the same issue, and usually find a resolution that way.

btw, I don't remember anyone stating you couldn't read - they highlighted where, in the on-line manual, the appropriate information was.

Re: TiVo
 

I think you're farting against thunder Hugh!

Re: TiVo
 

That's a pleasant turn of phrase, I will have to remember that one :D

Re: TiVo
 

With Record and Remind, the channel will change at the appropriate time and, in addition, will get recorded in case you aren't actually in front of the TV to watch at the time.

Re: TiVo
 

Again, I thank you very much for a quick reply.

Wittman is not really dim, but he does need some kind Samaritan to help him cross the road. That information is for the benefit of my fan club, not for you Robbo.

Re: TiVo
 

Suppose this one could be aimed at me. Next time you ask for some help I'll have no choice but to sit here and watch you flounder. I might be an idiot for suggesting you search the web but remember this:- I'm the idiot who knew the answer long before you did and found the answer by using a bit of intelligence and common sense.

Until the next time you need some help (not that I'll offer any - I'll just taunt you that I know the answer).

Cheers

Grim

Re: TiVo
 

:clap::clap::clap:

Re: TiVo
 

Thank you sincerely for your compliments, I do so admire enthusiasm to help people. Well GrimUpNorth, next time I ask for help, the last person I want to respond is you. I did not need your reference to the web, another kind poster had already told me the answer in his post reply in a few simple words.

I did however make a bookmark of your web reference, so you have my eternal gratitude GrimUpNorth.

It sure it must be very GrimUpNorth, glad I am down South.

Wittmann - HappyDownSouth.

Re: TiVo
 

Lol, Wittmann, some of your remarks do make me chuckle.


Glad you got your remote control/tv problems sorted though!

Re: TiVo
 

I am Over the Moon that I can make somebody on this Forum chuckle. But I reckon I am on a lost cause with Grim.

My remote problem was solved by Spider.

Re: TiVo
 

To suggest something is a lost cause implies there was hope to begin with.

Cheers

Grim

Re: TiVo
 

Good comment Grim, yer right, there is always hope.
By the way, I was born in Lancashire. It was grim up there, so we came down South.

Bye for now
Witty

Re: TiVo
 

Re: TiVo
 

The posters have already helped me greatly with 2-3 problems.
My TiVo is now working perfect, but I am new to it and not too familiar with all the settings etc.

I have inherited a slight problem that has never ever happened before with the V+ box in about 7-8 years and it has occurred a number of times. Suddenly the TV will be switched off to Standby. The TiVo box looks to be still on with two green lights at the L/H side, no red light.

I then have to switch the TV back on using the TV button.

Is there some timer somewhere in the settings that can do this ? Or is there another setting that needs tweaking ?

Re: TiVo
 

Re: TiVo
 

This is a power saving feature. Cannot remember of the top of my head the menus you need to enter, give me a couple of minutes to check and I will come back to you.

---------- Post added at 21:58 ---------- Previous post was at 21:56 ----------

Press home, help and settings, settings, devices. Top option should be Power Saving options, have a fiddle in there and find what works best for you, I personally have them set to off.

Re: TiVo
 

Hello Marc again,

My Power Settings are set to OFF. Something to do with the TiVo TV Standby control is automatically and randomly putting my TV on Standby. It happened 3 times today.

Re: TiVo
 

You sir are a total nutjob......:nutter::nutter::nutter::nutter:

Re: TiVo
 

Could you try the second option in the list. Actually setting the Tivo to go into Standby after 4 hours of inactivity may override what ever is happening? Could be worth a try until a staffer comes up with a better suggestion.

Re: TiVo
 

Thank you - will do.

When I put the TV into Standby using the remote, the TV red light comes on and the TiVo shows two green lights at the L/H end, so the TiVo is still on. This is exactly what is happening at random without me doing a thing. So somehow, the TiVo is doing this automatically. It usually happens when the TV has been on for some time.

On one occasion I was on the Internet and when the TiVo switched my TV on to Standby, the Internet shut off as well. My Internet is a Virgin braodband.

Like I have said, it never happened before in 7-8 years with the V+. I cannot believe a brand new box has a fault, but is does happen. If that is the trouble, why me ?
There are some great guys around in this place, so I have hope.

Re: TiVo
 

Some TVs have a feature that allows them to be controlled by connected devices. It's generically called CEC, but TV manufacturers tend to make up a different name, such as EasyLink, Simplink or AnyNet+. I'm not sure what it would be called on your TV, but have a dig about in the TV menus to see if you can find any settings like that. If you can, change the setting to off/disable.

I'd recommend you also disable auto power saving on the TiVo, like this:
Home-> Help & Settings -> Settings -> Devices -> Power Saving Setting -> Off

That's puzzling. Is your Superhub close to the TV? If so, are they plugged into the same mains extension lead?

Re: TiVo
 

No, my PC is at the other end of our through lounge, about 16 feet away.

The TV devices suggestion - same TV as with V+, but this never happened ever before.
The power saving has been set to OFF ever since I had the TiVo.

Re: TiVo
 

Ah. I assumed it was the TiVo and not the TV, sorry. No ideas then.

Re: TiVo
 

I assume it is the TiVO since the problem only started to happen after the TiVo installation.

The set tends to be on a long time during the day and evening, as my wife is not well and the TV is all she has to brighten up her time.

Re: TiVo
 

Could there have been a power surge that shut everything down?

Re: TiVo
 

If I remember correctly when the V+ was first available quite a lot of people had problems using the remote. It took some convincing to accept that it was actually a problem between the remote signal and light bulbs which had never effected our original Sammy STB.

I realise that this did not happen with your V+ but you have added a new piece of equipment which maybe is picking up on a setting on the TV. So is it not possible that there is setting on your TV which the Tivo is being effected by as Spider says?

Re: TiVo
 

I'm enjoying this.

Cheers

Grim

Re: TiVo
 

But it's happening now. IF the TiVo is doing this, CEC is probably responsible. So turn off CEC at the TV end, just to be sure.

Check it again to make sure the setting was saved.

Re: TiVo
 

I have no idea.

Re: TiVo
 

That's why you come on here isn't it.

Re: TiVo
 

Question or statement?

If it's a question then yes. If it's a statement then you're being a bit presumptuous ;).

Maybe now's a good time for you to try the app you've just seen on Click.

Cheers

Grim

Re: TiVo
 

Power saving - I have checked it and it has been saved.

CEC - If I am wrong here Spider, nobody's perfect.

As I understand CEC, it is a function enabling the TiVo to control the TV according to the configurations made in the settings and remote. The TV becomes a part of the TiVo circuit - it is the visual arm of the set-up.

By disabling CEC either at the TV end or the TiVo end, this control ability is not possible. Therefore I would lose all kinds of facilities, including remote volume and mute controls, Standby control, going back to two remotes, Power Saving and Sleep, probably much more. My connections are HD.

I have looked at the TV menu and cannot see any means of disabling CEC. In fact I cannot see anything resembling CEC.

This loss of automated TiVo/TV control is not acceptable.

Re: TiVo
 

TiVo doesn't use CEC to control mute and volume. The commands are sent directly from the remote to the TV by infra-red. So disabling CEC will have no detrimental effect.

Goodmans are unlikely call it CEC, but I wouldn't know what name they use. Do you still have the TV manual?

Re: TiVo
 

Appreciate the information about TiVo and CEC.

Spider, I think you are my only hope. I will go through the Goodmans menu and list any item that "may" be CEC in disguise and post them. Perhaps you can identify the culprit. Their menu has beaten me so far regarding CEC.

I am delighted with TiVo, but as well as acquiring a super Cable/TV facility, I seem to also have acquired a career.
Thanks Spider.

Re: TiVo
 

I'd be shocked if a Goodmans TV used CEC in all fairness.

Does the TV go into standby while using the TiVo remote or just at random? I fear we may be going down the wrong path here but if you could give us the exact model number of the TV I'll gladly see what it can and can't do and go from there.

Re: TiVo
 

The TV is put on Standby automatically purely at random. It happens suddenly while watching a program and I have to hit the remote Standby button to bring the screen back again. Can happen 3 times a day or go a couple of days with no problem.

My Goodmans TV model is :-
GTVL32W25HDF 32 inch LCD Monitor TV

---------- Post added at 10:36 ---------- Previous post was at 10:30 ----------

Looking for anything that may be CEC, I have :-

The on screen menu gives :-
Video - nothing.
Audio - Surround modes = AVC.
Equaliser - Timing, Set-up - nothing else.
Preference - nothing.
Connectivity - Scart 1 = DTV, Scart 2 = TV.

It does not look as if my TV has a CEC control and certainly nothing that affects Standby..

Re: TiVo
 

A lot of TV's have a power saving feature that switches it off if no buttons are pressed on the remote for a certain period of time.

Re: TiVo
 

A TiVo is not going to cause the TV to go into standby with no input on the users behalf so I think that's out. If it was due to a weird remote code you still would need to have actually pressed something on the remote!

Just looked up the TV and it appears to be 8 years old? I can't find much on it to be honest but CEC was only just coming to high end TVs back then, and wouldn't be on this one at all so that can be ruled out.

I'd be testing the TV itself if I was you. It has Freeview so try taking the TiVo out of the equation by disconnecting it, using Freeview and seeing if it goes into standby at random there If so, the TV might just be coming towards the end of it's useful life, hence the randomness of the incidents.

Re: TiVo
 

One thing is 100% certain, when these TV Standby`s automatically happen, I have not been anywhere near the remote.

Your suggestion of testing the TV on DTV is a good one and very practical. We do not watch DTV, but I definitely will switch it to DTV when we are not watching Cable with TiVo on Standby for a few long periods. When I am satisfied I have given it a good trial and it has not gone onto Standby, this will be my conclusion :-

The TiVo has an internal fault which activates the TV Standby at random. I will request another TiVo box. If that works OK, then the first box was definitely faulty. If I still get the TV going into Standby, then the fault is somewhere in my system.

Your suggestion is very positive thank you.

Re: TiVo
 

It won't be the TiVo doing it. I am 100% of that. It's just not something it can do.

Have you any other electrical products in the room? Energy saving bulbs?

Re: TiVo
 

No, the only thing connected to the same power box as the Cable/TiVo is the TV.

My PC is 16 feet away, connected by Virgin broadband on a different electrical connection..

Re: TiVo
 

Any led or energy saving bulbs in the room?

I've had problems when there was an led bulb in the room.

Re: TiVo
 

Just ordinary bulbs in lights. There are LED`s in the telephone, TiVo, TV and of course the PC and router.

Re: TiVo
 

No those wouldn't do it, totally different, they aren't powerful enough.

The bulbs can interfere with remote signals.

Re: TiVo
 

You can test if IR interference is doing it by covering up the IR receiver on the TV with a bit of black tape or cardboard. Obviously you won't be able to remotely control the TV while you're doing the test.

Re: TiVo
 

Re: TiVo
 

Indeed, but it could be a faulty HDMI port, or cable (Assuming the TiVo is connecting that way) and it's causing the TV to go awry and thus into standby.

Either way, it's best to eliminate all possibilities by taking it out of the equation, just to be sure.

Re: TiVo
 

Your comment is very plausible and personally I feel on the right track.

The fault is extremely random, there is no point in waiting for it to happen, it won`t do it to please.

After all the comments and my own experience, I am convinced that there is some fault in the TiVo box control which triggers this TV Standby for some reason purely at random. TV fault ? None whatsoever. Incompatibility of TiVo with TV ? Possible, but unlikely.

As I write, the fault has not happened for 3 days consistently on Cable, but it will, unless by some chance it has gone away.

With the present pattern of events, if the fault becomes very infrequent, I can probably live with it for a while. But if it persists, I cannot accept a faulty TiVo box and will insist it is replaced.

The engineer who installed it, also fitted a new part in the Virgin wall box, so there is another variable which may be suspect.

Really, it is fairly fundamental stuff. If a system is working perfectly and a new part is installed, then faults arise - no prizes for guessing where to look eh ?

I must play the waiting game and see how it goes.

I thank every one of you for your constructive and helpful comments.

Re: TiVo
 

Why are you so sure it's the TiVo box? The TiVo cannot put your tv in stand by.

You have already been told the TiVo cannot control the stand by directly.

As mentioned it could be anything from a dodgy connector faulty hdmi, energy saving bulb or some other interference.

Re: TiVo
 

That would be an isolator, and it's a good thing. It protects your equipment from electrical faults outside your house and vice versa.

Or a mains power problem, a fault with the TV, and probably a few other things I haven't thought of.

Re: TiVo
 

Or a TV near the end of it's serviceable life going wrong.....

Re: TiVo
 

Fine Stephen, but the TiVo can put the TV into Standby - the remote is part of the TiVo circuit and by pressing the Standby button on the remote the TiVo does put the TV into Standby. If the remote can do it by sending a signal to the box, so can the box itself do it if there is some malfunction or incompatibility in the circuit.

Do remember what I said in my last post, which emphasises the engineers immortal motto - If it ain`t broke, don`t fix it and fitting a new part in a system conforms to that rule.

It is nothing to do with any kind of bulbs in my room.

I am happy with what I said in my last post, so let us leave the matter at that. Thanks.

Re: TiVo
 

Some people want the fault to be something other than their own equipment that much all logic flies out the window

Re: TiVo
 

When you do a long press on the standby button the signal is going directly from the remote to the TV. The TiVo plays no part in this. (If you want, you can prove this to yourself by turning the TiVo off at the mains - you'll see you can still control the TV)

In theory, the TiVo *could* do it using CEC, but it appears your TV doesn't support CEC. Nor is it implemented in the TiVo software.

Re: TiVo
 

Fine Spider, you are always so logical and explanatory in what you say.

Engineers do not tell other engineers anything, they make suggestions. That is an expression which provokes, not you but others.
My HD connections are perfect.

My post No.166 is final.

---------- Post added at 10:12 ---------- Previous post was at 10:08 ----------

And some people want a problem to be anybody elses other than their own. TOUCHÉ.
It is the easy way out

---------- Post added at 10:18 ---------- Previous post was at 10:12 ----------

Look, unless somebody comes up with some sensible solution like Spider invariably does, this thread is finished. I am not here to argue, just to find a solution to a problem. Further argy-bargy is a waste of time. My post 166 is final.

So unless some blockbusting post has a logical bearing on the subject, that is me out and finished. Auf Wiedersehen.

Re: TiVo
 

Well, if that's how you want to act, fine, but consider this.

All you have done up until now is asked people to confirm your own diagnosis that the TiVo may be at fault, and refused to consider any other factors in play. You clearly aren't looking for help, but a pat on the back for being "right". The fact is that the TiVo could be the harbinger of doom that your TV was always going to suffer.

Unless if you have a professional TV testing kit, you cannot say for sure that your "HD connections" are perfect, as they have a tendency to go, especially after a long service life that your TV has had. Nor have you discounted the possibility, or told us as such if you did, of a plain old cable fault by trying a different HDMI cable to connect the TiVo to the TV.

A TV going into standby on it's own implies an electrical interference issue, or a TV suffering a fault that goes into standby to avoid catastrophic failure. Without ability to see your TVs service menu or any diagnostics, it's impossible to say for sure what is causing it, which is why I suggested to remove the TiVo from the equation for now. If it stops the standby issue, I'd be changing the HDMI cable, trying a different connection method (Another HDMI port or SCART) and then, and only then, suspecting the TiVo equipment.

Fault diagnosis is always a process of elimination, not blaming something until proven otherwise.

Re: TiVo
 

I have thanked everybody for their comments, but unless there is a positive breakthrough, my posts 166 and 169 are final.

Re: TiVo
 

What about 171?

Re: TiVo
 

I'm afraid that unless if you're actually expecting anyone here to be able to tell you exactly what's going on, a physical impossibility given the intermittent nature of your problem and one that may have multiple causes, that you're not going to get a more positive answer or at least not what you expect to hear.

I wish you good luck.

Re: TiVo
 

Final for who exactly??

It has been mentioned by at least three people(myself included) that your TiVo is not and cannot be causing the TV to go into standby. It WILL be an electrical issue or other issue such as faulty HMDI cable or socket, the TV itself having the power supply interrupted. The TiVo remote is seperate from the box and any signal comes direct from said remote and cannot issue a command unless the buttons are pressed.

However you are insistent that the TiVo is at fault and not willing to take advice, which you came and asked for as to the causes of the problem.

Re: TiVo
 

It could be the power supply overheating?
http://forums.digitalspy.co.uk/showthread.php?t=511136

Re: TiVo
 

I think he needs a new TV!

Re: TiVo
 

Recognizing Overheating
Most televisions switch off automatically when they begin to overheat. Once this overheating mechanism triggers, the television will not turn on again until it has cooled. When a television begins to overheat, it can cause smoking and components of the television begin to warp and melt, potentially ruining the television. Even mild overheating is uncomfortable to the touch and can distort the screen or the delicate hardware within the television and render it unusable.



Read more : http://www.ehow.com/info_12183054_ov...ng-lcd-tv.html

Re: TiVo
 

Just an update.

My Tivo has put the TV onto Standby 6 times in 5 hours. i placed tiVo onto Standby and changed the source from HDMI to DTV. TiVo being disconnected and the signal to my TV coming from my roof aerial, not Cable to provide my excellent quality and consistent DTV service.

Result after 13 hours of DTV - NO Standby, NO fault ! So my TV is working perfectly, just as it did for 7 years with V+. Went back onto TiVo and up comes the Standby fault again within half an hour.

TV - faultless. TiVo - has a fault.

The matter is in good, responsible hands and I expect the existing TiVo box to be changed.

So the irresponsible posters who glibly told me to dump a perfectly good TV and spend £800 on a new TV, know absolutely nothing about either TV`s or TiVo.

I suggest they refrain from posting any more replies to people who need help.

Re: TiVo
 

I know I said I wouldn't offer any more suggestions but have you tried a different device on the HDMI socket just to rule that out?

Cheers

GRIM

Re: TiVo
 

And others have suggested you need to try a different HDMI cable and/or a different HDMI device on the HDMI socket to rule out any fault with the cable or socket. Or even connect the TiVo to a different HDMI socket on your TV.

As mentioned TiVo can't put a TV in standby.

Re: TiVo
 

I wish someone would put the OP on standby... :D

Re: TiVo
 

Latest.

The CEO team have instructed their area Manager to sort it out. He is sending a technician round on 1st April with instructions to change the TiVo box.

In a phone call, Virgin agreed it must be a faulty box, as the TV works perfectly on DTV Freeview - 13 hours clocked up with not a hitch.

We will see if the new box makes a difference. I very much hope so, but if it still has a Standby problem, the CEO team will no doubt investigate the matter further. It is in their interest to do so and find out the cause.

Re: TiVo
 

This would put the friggin X Files to shame.......:zzz::zzz::zzz:

Re: TiVo
 

Coming on 1st April, Wittman? Good luck with that :erm:

Re: TiVo
 

The Area Manager is reading this thread isn't he? :D

Re: TiVo
 

Good on them for sending someone out, however I wouldn't be agreeing to that until all avenues had been checked.

ie another HDMI device on the TV HDMI socket to rule out a faulty connection, or a different HDMI cable.

Re: TiVo
 

He does not need to, I have given Virgin and him all the information required. Like I said, they now agree it must be a faulty TiVo box. So all the posters who have the impression that TiVo is a sacred product beyond fault and that it must be my TV are wrong.

Ah well, nobody`s perfect.

Re: TiVo
 

I don't know how they could believe it is the TiVo at fault when you haven't tried our suggestions to rule out the TV or the HDMI cable!

I just can't wait to see you back here after they swap it and you still get the problem.

Re: TiVo
 

That makes two of us Stephen. If the swap fails, I also cannot wait to hear their conclusions why TiVo does not work. By the way regarding HDMI cables, there is only one and it was supplied and fitted by Virgin. The signal cable to the box from the wall socket is theirs too, nothing of mine in the set-up unfortunately Stephen, all over to Virgin. My only contribution is to provide a perfect working order TV.

The only connection between TiVo and my TV is the Virgin HDMI cable, I just sit back and watch with uncontrollable anticipation.

Re: TiVo
 

Have you tried another cable?

Re: TiVo
 

Well go to poundland and buy another hdmi cable then and try it in a different hdmi socket on your tv. ONLY then will you 100% know if TiVo is actually at fault.

Re: TiVo
 

There is a problem somewhere. To say it's the Tivo without doing a bit of fault finding is a bit off. It may well be the Tivo but before testing the gear on each on of the cable (and the cable itself) the OP is grasping at straws.

Saying the TV worked OK before the fault so the TV must still be working OK is a but daft. Using this logic then there CANNOT be anything wrong with the Tivo as it worked fine before the fault showed itself so it must still be working fine today.

I hope I'm wrong but I can see another Tivo broke my TV thread coming up.

Cheers

Grim

Re: TiVo
 

Read my post 189 again. And how many times have I to state, that I have ruled out the TV ? Let me say categorically - the TV has been proven to be nothing to do with the problem, it is entirely a TiVo matter. This avenue of allegation is closed.

The HDMI cable is nothing to do with me, it is a Virgin problem. I pay, they correct, that is the deal of renting. The HDMI worked perfectly for 7 years with V+, so it is an elementary fact that it is nothing to do with either the HDMI cable or the TV.

With the factual evidence I have provided on this thread and to Virgin, any engineer who can even spell the word engineer, would draw the same conclusion - it is a TiVo problem.

With the factual evidence I have provided on this thread and to Virgin, any engineer who can spell the word would draw the same conclusion - it is a TiVo problem.

Picking at straws. We will wait and see, and I promise to satisfy your anxiety concerning my perfect TV and Virgin`s TiVo problems, after experience with the new TiVo box.

With the factual evidence I have provided on this thread and to Virgin, any engineer who can spell engineer would draw the same conclusion - it is a TiVo problem.

Re: TiVo
 

How can it hurt, whilst you are waiting for the new TiVo box, to swap a cable over?

Re: TiVo
 

Could still be the TV and it's a HDMI handshake issue, which your TV might need a firmware update for.

Or it could be as others have suggested, to categorically state its the TiVo is poor troubleshooting to say the least

Re: TiVo
 

The Hdmi cable that came with my Tivo turned out to be faulty I just went and bought one from the poundshop. I couldnt see the point of ringing up Virgin over a cable.

Re: TiVo
 

Attention seeker......

Re: TiVo
 

So you state YOU know it is TiVo at fault when YOU have never actually tried any of the suggestions many posters have given. Thats factual evidence is it?? YOU have decided its TiVo that is NOT factual evidence.

Also sticking the TV on to Freeview doesn't prove anything as that doesn't utilise any of the HDMI ports so cannot be used as confirmation it was the TiVo.

Do us all a favour and try a new HDMI cable and then try a different HDMI port with the same cable and then the original one to factually confirm what is at fault.

Re: TiVo
 

I give up explaining. I will do you all a favour by posting the results of the new TiVo box. My guess is that the problem will no longer be there.

Back in 5 days time.

AND Stephen, sticking the TV on DTV Freeview proves everything, it proves the TV is faultless, plus in case you have not digested it - the HDMI worked perfectly for 7 years with V+. I have told you more than once, the HDMI cable is Virgin`s, not mine. So any fiddling about with that, is their moment of glory, not my responsibility.

I will close this matter now, we are wasting time, until after the new TiVo box has had sufficient operation for me to judge whether the fault has gone or not.

Re: TiVo
 

DTV does not prove the TV faultless at all. You have not tested the actual hdmi port the TiVo is connected to.
Without doing so you cannot possibly know 100% that the tv or hdmi isn't to blame. Virgin may have supplied a cheap hdmi cable but they don't have to nor are the responsible for replacing or maintenance of said cable.

There seems to be no getting through to you that you should test all avenues.

That would be like your car breaking down and then blaming the petrol without finding out if anything else on the car could have been at fault.