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-   -   120M : (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb (https://www.cableforum.uk/board/showthread.php?t=33696415)

craigj2k12 18-01-2014 00:41

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
FTTP 300/30
http://www.openreach.co.uk/orpg/home...PFactsheet.pdf

FTTPoD 300/30
http://www.openreach.co.uk/orpg/home...dFactSheet.pdf

---------- Post added at 23:41 ---------- Previous post was at 23:40 ----------

Either way, its not delivered over copper

kwikbreaks 18-01-2014 06:24

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Couple of FTTP questions if anybody knows the answers...

Does the fibre go back to the exchange or do they connect up to the nearest cabinet as with VDSL?

Are they running fibre from poles or is it only where there is ducting in place?

horseman 18-01-2014 14:15

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by blue166 (Post 35663461)
Hi horseman (Tony),

It has been a tough time in the last 18 months with Virgin Media. ..... Worse case would be BT Infinity being worse than my VM connection and me having to cancel the BT package and sitting back with VM taking credits and waiting for a high utilisation fix which feels it may never come.

I did say last year(or before) that Lanc6 had history and it looks like F002863871 has a Sept2014 estimated fix date. Sounds suspiciously like another Cat C to me!

In this scenario don't blame you leaping into BT Infinity. I'm sure it can't be any worse and likely to be consistently better & over utilisation free.

Good luck.

blue166 18-01-2014 17:15

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Hi horseman (Tony),

Yeah I am gutted to see that date. If the problems were fixed I would not be bothering with a BT line.

My experience dealing with BT so far has been shocking at best. I placed an order with them last Monday (13th Jan) online which appeared to go through fine. I got e-mails from them etc.. and BT Sport activated on my Sky TV. I then thought it was weird that I heard nothing back from BT. So I phoned BT last night and first off found the automated service terrible! In the end I just bashed any combination to get through to a human. With regret that human was from seas far away and I could barely understand them (British Telecom..W/E) Anyway I was put on hold about 15 times in 45 minutes then told she would phone me back this morning.
-
This morning came and to be fair she phoned me back. BUT to call me to tell me that my order could not be processed!! I was like WTF? how.. Why has no one phoned me!!! All she could say was "I see....I see" - So anyway I had to reorder today which means a new Openreach appointment on the 31st Jan. 2 hours after I got off the phone with her I had an email to inform me that they have moved that appointment to Feb 3rd. I won't hold me breath.
-
Virgin wins for customer service by a million miles. - And to top it off she spoke to me as if I was thick! Telling me that I won't be able to use the Virgin phone point when my number is transferred and that I will have to unplug my Virgin phone line to then plug into the BT one .... WOW never knew that!!!!
-
Spoke to a nice English man from VM a minute ago who arranged to credit my BB down to 1p as the Direct Debit was already issued. He also tried to arrange 6 months worth of credits for me but said his hands were tied but informed I should phone my contact at the CEO office to arrange backdated credits. Virgin have always been helpful when I have phoned option 5 then option 3 - always UK based via retentions. so I am rather annoyed with BT on the phone so far but I will try and remain calm and when Infinity is eventually installed I will be posting feedback on that.

Mick Fisher 18-01-2014 17:31

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
They say you get UK based support with sky or plusnet fibre services.

Just a thought, rock bottom price is not everything to take into account.

blue166 18-01-2014 17:45

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Mick Fisher (Post 35663842)
They say you get UK based support with sky or plusnet fibre services.

Just a thought, rock bottom price is not everything to take into account.

Trust me, BT is not rock bottom prices. I was interested in the free BT sport. But as for the BB prices nothing is rock bottom cheap about that.

Kabaal 18-01-2014 17:49

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
True, and Plusnet is the cheapest of those 3 for BB but has the best customer service ;)

horseman 18-01-2014 18:38

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by blue166 (Post 35663840)
Hi horseman (Tony),

..... With regret that human was from seas far away and I could barely understand them (British Telecom..W/E)........ so I am rather annoyed with BT on the phone so far but I will try and remain calm and when Infinity is eventually installed I will be posting feedback on that.

I did warn you about BT overseas call centres! :( (They probably share the other half of same Mumbai jerry built call centre with VirginMedia? ;)

I assume you have some overlap with retaining VM in parallel with BT Infinity install - although it seems you might have given 30days notice to VM already?
Have you checked/confirmed what "user satisfaction", if any, BT offer (other than statutory 7 days distance buying cancellation) if the instal doesn't meet your expectation (or exceed VM's current degraded service) within say a month?

Not that you have much choice other than to gamble with BT as VM's Lancing service on your node will likely further degrade as you also predict over next 9months+ to Sept2014! :(

Seems you're between a "rock and a hard place" again.... :(

blue166 18-01-2014 19:18

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by horseman (Post 35663866)
I did warn you about BT overseas call centres! :( (They probably share the other half of same Mumbai jerry built call centre with VirginMedia? ;)

I assume you have some overlap with retaining VM in parallel with BT Infinity install - although it seems you might have given 30days notice to VM already?
Have you checked/confirmed what "user satisfaction", if any, BT offer (other than statutory 7 days distance buying cancellation) if the instal doesn't meet your expectation (or exceed VM's current degraded service) within say a month?

Not that you have much choice other than to gamble with BT as VM's Lancing service on your node will likely further degrade as you also predict over next 9months+ to Sept2014! :(

Seems you're between a "rock and a hard place" again.... :(

Yep, I feel pretty stuck.

My VM is due to be terminated on Feb 10th, BT Infinity to be installed on Feb 3rd, If they hold that date. If worst comes to worst on the Infinity install I will push Virgin back for another month and hopefully they will credit me still for the degraded service. I almost want to keep the VM BB so I can monitor it over the coming months - I guess I could still get credits every month?

I feel rather deluded by the whole experience - urrgghh!!

P.S. BT have told me I have 14 days cooling off period from activation day - Hope that is true.

Nedkelly 18-01-2014 20:25

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Good luck with BT mate the problems i have had to deal with for my father in law Openreach not turning up blaming the poor speeds on the wiring in the house after i rewired the house . I was lucky knowing someone at BT who helped get it sorted :)

craigj2k12 19-01-2014 04:37

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by kwikbreaks (Post 35663701)
Couple of FTTP questions if anybody knows the answers...

Does the fibre go back to the exchange or do they connect up to the nearest cabinet as with VDSL?

Are they running fibre from poles or is it only where there is ducting in place?

FTTP the fibre goes to the node, i.e. where the VDSL cabinet connects to

They are using poles and ducts depending on area, this product will be available in all FTTC areas

StevenNT 19-01-2014 14:43

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by craigj2k12 (Post 35663968)
FTTP the fibre goes to the node, i.e. where the VDSL cabinet connects to

They are using poles and ducts depending on area, this product will be available in all FTTC areas

What's the ETA on FTTP on Demand in FTTC areas? Just curious as I'm thinking of going to BT Infinity when my VM contract expires, have no gripe with VM just think BT's product with it's predicted 63/18 FTTC speed would be more ideal for me.

qasdfdsaq 19-01-2014 15:14

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
FTTPoD and prebuilt FTTP use different layouts and node locations.

FTTPoD is already available in limited areas (CP trial) including near me. I'd guess 3-6 months before it rolls out more widely (i.e. Starts expanding towards all areas)

StevenNT 19-01-2014 16:51

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by qasdfdsaq (Post 35664157)
FTTPoD and prebuilt FTTP use different layouts and node locations.

FTTPoD is already available in limited areas (CP trial) including near me. I'd guess 3-6 months before it rolls out more widely (i.e. Starts expanding towards all areas)

Yea I'm aware FTTPoD and existing FTTP are a bit different, but I guess the end result (from the user perspective) is more or less the same. Given it's an all fiber run.

My contract expires in October this year so if BT FFTPoD is at a sensible price (but I'd doubt it) I would consider it, if not BT FTTC would be fine.

pip08456 19-01-2014 22:58

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by qasdfdsaq (Post 35664157)
FTTPoD and prebuilt FTTP use different layouts and node locations.

FTTPoD is already available in limited areas (CP trial) including near me. I'd guess 3-6 months before it rolls out more widely (i.e. Starts expanding towards all areas)

Openreach have made FTTPoD available in all areas to all ISP's, so far no ISP is offering it.

For those intersted here's the price list for install.

http://www.openreach.co.uk/orpg/home...2e9%2Bmw%3D%3D

36mth min contract though ISP's may extend that to 5yrs and reduce the instal cost. No-one knows yet.

craigj2k12 20-01-2014 00:57

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
And dont skim that page, there is an important line in there..

Quote:

N.B. This variable connection charge will be raised in addition to the £500.00 fixed connection charge

pip08456 20-01-2014 02:43

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
It is also worth noting that the charges are what Openreach will charge. By the time it filters down to the ISP's and then the customer...

qasdfdsaq 20-01-2014 06:16

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by StevenNT (Post 35664189)
Yea I'm aware FTTPoD and existing FTTP are a bit different, but I guess the end result (from the user perspective) is more or less the same. Given it's an all fiber run.

My contract expires in October this year so if BT FFTPoD is at a sensible price (but I'd doubt it) I would consider it, if not BT FTTC would be fine.

It isn't though.

FTTPoD uses a dedicated fibre link with SyncE capability (not sure if they'll be making use of it anytime soon) Prebuilt FTTP uses GPON split fibres shared with many other users, with protocol similarities to that of DOCSIS cable. The latter being a contended, shared service, and the former is not.

You're talking about as big a difference as a leased line vs. Virgin Media cable.

---------- Post added at 05:16 ---------- Previous post was at 05:13 ----------

Quote:

Originally Posted by pip08456 (Post 35664308)
Openreach have made FTTPoD available in all areas to all ISP's, so far no ISP is offering it.

Source please?

Most recent I could find was this:

http://www.thinkbroadband.com/news/6...openreach.html

craigj2k12 20-01-2014 07:00

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
https://www.cableforum.co.uk/images/...2014/01/15.png

qasdfdsaq 20-01-2014 07:15

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Don't see how that proves it's available everywhere, in fact the first address I check shows it's not:

https://www.cableforum.co.uk/images/...2014/01/14.png

craigj2k12 20-01-2014 09:45

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Your address is on there...

qasdfdsaq 20-01-2014 15:15

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Not my address.

pip08456 20-01-2014 16:08

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by qasdfdsaq (Post 35664359)
It isn't though.

FTTPoD uses a dedicated fibre link with SyncE capability (not sure if they'll be making use of it anytime soon) Prebuilt FTTP uses GPON split fibres shared with many other users, with protocol similarities to that of DOCSIS cable. The latter being a contended, shared service, and the former is not.

You're talking about as big a difference as a leased line vs. Virgin Media cable.

---------- Post added at 05:16 ---------- Previous post was at 05:13 ----------


Source please?

It was on the BTWholesale briefing portal last year but the link I have no longer works. I'll see what I can find.

Most recent I could find was this:

http://www.thinkbroadband.com/news/6...openreach.html


blue166 20-01-2014 21:03

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
A chap called Steven contacted me from Level 2 tech support at Virgin Media and I had a 45 minute chat with the guy. Very good and very understanding.

He informed me that my Service group at the head end has 962 customers connected to it on various different tiers. He said 600 would be a rule of thumb and that they should divide my group I am connected to in half.

Again I was informed that this work is due to start late summer and Cat C in September (Subject to change of course - most likely). I said I have already decided to leave to try BT Infinity since FTTC is now available and he understood that.

Anyway, just an update on my situation.

blue166 21-01-2014 20:58

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Hey guys who are using FTTC.

How far are you from the FTTC cabs?

Thanks,

qasdfdsaq 22-01-2014 00:44

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
82m line of sight, 140m line length, 330m length is what my line acts like.

pip08456 22-01-2014 00:57

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by qasdfdsaq (Post 35664851)
82m line of sight, 140m line length, 330m length is what my line acts like.

Have you got an unlocked modem?

If so what's your stats?

Qtx 22-01-2014 13:18

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Had Sky for over a year now and I would highly recommend it. Had one outage for a few days after some copper was stolen from an exchange in London but apart from that it has been rock solid and fault free. Pings/latency have been as good as the day it was installed and have always got top speed. No congestion problems at all, not even a hit of them.

Upgraded to 80/20 last month and get the full amount too.

Mick Fisher 22-01-2014 16:32

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
I've had sky fttc 80/20 for over a year too. Apart from a local power outage I have had no downtime or congestion issues at all. Pings have always been excellent. :)

My only caveats are the sky hub which although pretty solid is extremely poorly featured and sky's use of a propriety version of MER which, to say the least, is unfriendly if you want to use a decent router of your choice. :(

Sky have now changed their T&C's to reflect the change that they no longer insist on you using the supplied sky hub but they are no help whatsoever when it comes to discovering your sky hub username/password.

A strange going on as I am sure it costs them subscribers. :confused:

Kushan 22-01-2014 16:52

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Mick Fisher (Post 35664997)
A strange going on as I am sure it costs them subscribers. :confused:

Probably not as many as you'd think.

Mick Fisher 22-01-2014 16:58

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Kushan (Post 35665007)
Probably not as many as you'd think.

Care to elaborate?

I have no idea how many but I do know some have chosen BT or PlusNet because Sky's policy on Fibre BB.

telfordcable 22-01-2014 19:18

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
My virgin media is stopped service 16th February (disconnected) due to price rise and I had the right to cancel it with no penalty fee due to price increase (my contract end August 2014). My FTTC is ready to order from 31st January 2014, so, two weeks of FTTC order I should be able to have FTTC 80/20 ready by middle of February.

Bye Bye Virgin Media

StevenNT 22-01-2014 20:58

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Is it too late for me to cancel it citing price increases only to move to FTTC? I received the letter just before Christmas (I think)

P.S. I'm still in a contract

qasdfdsaq 22-01-2014 23:56

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Even during a local power outage my BT Infinity connection stayed up without a hitch.

Screw Sky!

craigj2k12 23-01-2014 03:19

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
I think Mick meant his equipment went off, as oppose to openreaches kit which is on a UPS

Kushan 23-01-2014 09:23

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Mick Fisher (Post 35665009)
Care to elaborate?

I have no idea how many but I do know some have chosen BT or PlusNet because Sky's policy on Fibre BB.

Oh I'm sure some people have picked an alternative provider, I just meant that in the grand scheme of things, the vast majority of customers probably just don't care about using their own equipment. We, of course, are exceptions to that.

Martin_D 23-01-2014 09:46

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Hi,

Am looking for some help. I am looking at getting a second line installed which provider is the best for fttc.

http://oi39.tinypic.com/2lstv5u.jpg

Attachment 25158

Ty :)

Mick Fisher 23-01-2014 18:21

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by craigj2k12 (Post 35665227)
I think Mick meant his equipment went off, as oppose to openreaches kit which is on a UPS

That's correct although I believe the exchange was affected as well.

---------- Post added at 17:21 ---------- Previous post was at 17:07 ----------

Quote:

Originally Posted by Kushan (Post 35665241)
Oh I'm sure some people have picked an alternative provider, I just meant that in the grand scheme of things, the vast majority of customers probably just don't care about using their own equipment. We, of course, are exceptions to that.

Yes I see what you mean and you are probably correct.

Although with the increasing number of devices seeking an internet connection some people, who previously wouldn't have bothered, are becoming quite clued up on creating and running their own home networks.

It is at this juncture that the shortcomings (the 10/100 ports and indecipherable interface of the sky hub for example) of inferior ISP supplied devices become apparent and folks start to look for something better, only to find their ISP doesn't want to know and they have to jump through hoops or settle for a double nat solution.

Kushan 23-01-2014 18:42

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Mick Fisher (Post 35665403)
Yes I see what you mean and you are probably correct.

Although with the increasing number of devices seeking an internet connection some people, who previously wouldn't have bothered, are becoming quite clued up on creating and running their own home networks.

It is at this juncture that the shortcomings (the 10/100 ports and indecipherable interface of the sky hub for example) of inferior ISP supplied devices become apparent and folks start to look for something better, only to find their ISP doesn't want to know and they have to jump through hoops or settle for a double nat solution.

I absolutely agree with this. It boggles my mind that the likes of Sky still aren't sending out equipment with gigabit ports. It's not like gigabit hasn't been standard on PC's and Laptops for over a decade now. Even the bloody superhub has gigabit ports and it came out nearly 3 years ago. Of course, one could argue that Virgin had to have gigabit if they wanted to roll out 100meg and higher and Sky doesn't, since 80Meg is about as high as it tops out, but it's still going to slow up the home network between devices.

Kabaal 23-01-2014 20:00

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Kushan (Post 35665415)
since 80Meg is about as high as it tops out, but it's still going to slow up the home network between devices.

I'm saying this as someone who doesn't have a clue.. i wouldn't have thought that would clog up anything in the home network. They have 100mb/1GB throughput each i would have thought rather than sharing for example 100mb between 4 ports.

telfordcable 23-01-2014 20:52

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
BT Home Hub 5 is totally nightmare (worse ever VDSL modem wireless router)

1) you cannot see any full line stats eg: Noise Margin, Line Attenuation, Power, CRC Errors etc
2) the wifi on Home Hub 5 is totally useless (connected at 72.0Mbps link speed) out of 300Mbps on the 2.4GHz mode
3) the sync rate was 1.5Meg lower than my Netgear DGND3700v2 because the speed test was 1.5-2.5Meg less.
4) U cannot use think broadband (broadband quality monitor) because the HH5 doesn't have any ICMP pings setting.
5) This HH5 ping is awful high at 34ms compare to my Netgear router only had 15ms.
6) No ADSL setting (ADSL/ADSL2+/VDSL mode) it auto itself

Kushan 23-01-2014 21:02

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Kabaal (Post 35665440)
I'm saying this as someone who doesn't have a clue.. i wouldn't have thought that would clog up anything in the home network. They have 100mb/1GB throughput each i would have thought rather than sharing for example 100mb between 4 ports.

Not so much that it clogs it, more that if you want to transfer a file, it will take 10x as long.

qasdfdsaq 24-01-2014 01:06

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by craigj2k12 (Post 35665227)
I think Mick meant his equipment went off, as oppose to openreaches kit which is on a UPS

But then that's irrelevant to the service as it wouldn't be a service outage.

Nonetheless on BT neither my equipment nor the cabinet or exchange equipment went down during a power outage. My attainable line rate shot up from 88Mbps to 120-something Mbps though because everyone else's equipment went down.

---------- Post added at 00:06 ---------- Previous post was at 00:04 ----------

Most homes that I've visited "on the job" have had no wired devices connected to any of the ports at all.

blue166 24-01-2014 14:06

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
So how many meters are you guys from your FTTC?

qasdfdsaq 24-01-2014 15:18

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by pip08456 (Post 35664854)
Have you got an unlocked modem?

If so what's your stats?

Had.

http://qasdfdsaq.com/images/misc/lin...30226-1820.png

Those were from the last time my line resynced, yeah it stayed up for about 7 months between that and me disconnecting in September.

Mick Fisher 25-01-2014 18:15

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by blue166 (Post 35665610)
So how many meters are you guys from your FTTC?

As the crow flies about 70m but it goes underground to the other side of the road and then emerges opposite before going up and over via poles so I couldn't say for sure but would think the routing pushes it to a bit over 100m.

blue166 26-01-2014 21:54

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Can I ask if anyone else here is using the ASUS RT N66U with PPPoE and an Openreach modem? If so can I please have feedback with how you find it.

Also should the MTU be left at 1492?

Thanks,

craigj2k12 27-01-2014 00:54

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by blue166 (Post 35666229)
Also should the MTU be left at 1492?

http://www.kitz.co.uk/adsl/MTU2.htm

adduxi 28-01-2014 21:15

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by blue166 (Post 35665610)
So how many meters are you guys from your FTTC?

About <30M directly, BUT ...... the line actually goes away from my house, up the road, around the corner to another smaller cab, back again past the main cab and then to the premises. I would guess it's well over 100M, but I've never done an accurate measurement.
I was surprised when I found out, as I thought it was much, much closer :(

Anyway, despite the distance, it's pretty much 65/18 most of the time.

telfordcable 04-02-2014 13:33

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
First of all, goodbye virgin media cable broadband as my 120/12 service will be disconnected on the 16th February after hand my notice in last month.

Got my FTTC available now and Plusnet had confirmed that BT Wholesale had accepted and commited installation date for 13th February for Unlimited Fibre 80/20. Can't wait to get rid of rubbish virgin media service. Since 2007 I been with virgin media, lots of downtime, high congestion in my area, fed up of stupid traffic management. Also, sick of greedy virgin kept increasing price.

https://www.cableforum.co.uk/images/...2014/03/46.jpg

Kushan 04-02-2014 13:42

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
How many times is this that you've left Virgin now, Telford?

telfordcable 04-02-2014 14:37

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Only once since 2007! This time I ain't coming back to Virgin. Not interesting on 152 Meg either!

greeninferno 04-02-2014 21:25

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35669038)
Only once since 2007! This time I ain't coming back to Virgin. Not interesting on 152 Meg either!

just out of interest how does the price compare between the 2 services from BT/Virgin?

Sirius 04-02-2014 21:39

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35669038)
Only once since 2007! This time I ain't coming back to Virgin. Not interesting on 152 Meg either!

:rofl::rofl:

blue166 04-02-2014 21:39

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Virgin Media 120mb:

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for 6 months
then just £28 a month
+ Virgin Phone line for £15.99 a month
12 month contract

BT Infinity 80/20mb

Unlimited BT Infinity 2
Superfast broadband
BT Sport app and online player
Unlimited wi-fi
BT SmartTalk
BT Parental Controls
BT Home Hub 5
50GB BT Cloud
BT NetProtect Plus
18 month contract
Fibre optic broadband

Up to 76Mb download speed Up to 19Mb
upload speed Totally Unlimited Usage What's Totally Unlimited? Weekend calls included
Add Unlimited Anytime Calls? Online exclusive: &pound;50 Sainsbury's Gift Card Connection included
£26
£20/mth for 3 months°
+ Line Rental – £15.99 a month or £141 for 12 months in advance
+ FREE BT SPORT (Also can be added to Sky subsctiption)

(Just copied and pasted)

qasdfdsaq 05-02-2014 04:35

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Cuckoo Oak. Perfect sounding place for him.

Mick Fisher 05-02-2014 16:39

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by qasdfdsaq (Post 35669224)
Cuckoo Oak. Perfect sounding place for him.

:LOL:

telfordcable 09-02-2014 14:36

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
https://www.cableforum.co.uk/images/...2014/03/47.jpg

one more week to go left and goodbye virgin media (but they been phoned me to try to offered me 120/12 for £23.50 a months for 12 months contract with £14 discount loyalty for 2 years on account) for broadband standalone without virgin phone as they say it even better deal than BT FTTC as they say FTTC is below 70 Meg average and you still need to pay for the BT phone line and they kept telling me it still expensive than virgin media and saying BT will never match Virgin Media speed/price/offer deal. Plus they even metion to me you will get free upgrade to 152/12 soon for the same price. Virgin say I must be mad to go for FTTC £22.49 a month plus an addition charge £15.99 a month for line rental and the speed is almost half loss to FTTC compare to Virgin speed.

Sound too good but I told them no thanks because they will put up price twices in a year as for upgrade to 152 Meg for free, that untrue because they say that last time free double speed but still charged us and double speed never happen until I request one and force into 12 months contract. The upgrade to free 152 Meg will be the same again try to force you into a 12 months contract and probably a price increase too.

So, I told Virgin Media, no thanks. Bye bye.

Chris 09-02-2014 14:37

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
:zzz:

fabretti 09-02-2014 14:51

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35669038)
Only once since 2007! This time I ain't coming back to Virgin. Not interesting on 152 Meg either!

Agree with you - I was not interested before I am less interested now that 4G is here with three. I would get FTTC if it ever came here but if not I can live on what is basically 60/20

telfordcable 10-02-2014 01:03

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Once my FTTC is activated and LIVE, I shall order a 2nd FTTC, so I will try bonding FTTC to get 160/40 possible. 2 x 80/20

Chris 10-02-2014 12:06

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Sure you will.

fabretti 10-02-2014 18:44

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35670845)
Once my FTTC is activated and LIVE, I shall order a 2nd FTTC, so I will try bonding FTTC to get 160/40 possible. 2 x 80/20

Thanks.. if you hadn't have pointed it out no way would me, a 70yr old mathematician know that 160/2 is 80 and 40/2 is 20

You have my thanks, and sarcasm of course!

I rang up VM asking if there would be any speed upgrades in my area (felt bored) and was told by some dippy Scottish woman " no, the speed upgrades are for customers on 60 going to 120 but because you were on 120 already we can't offer you any higher" I said "so the 152mb in the member centre is just a myth then" she said..

"yes - and I will feed it back as it's not correct"

I am now sat here with a world map wondering which country they get the monkeys from who train these people!

Mr Banana 10-02-2014 20:33

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by fabretti (Post 35671047)
Thanks.. if you hadn't have pointed it out no way would me, a 70yr old mathematician know that 160/2 is 80 and 40/2 is 20

You have my thanks, and sarcasm of course!

I rang up VM asking if there would be any speed upgrades in my area (felt bored) and was told by some dippy Scottish woman " no, the speed upgrades are for customers on 60 going to 120 but because you were on 120 already we can't offer you any higher" I said "so the 152mb in the member centre is just a myth then" she said..

"yes - and I will feed it back as it's not correct"

I am now sat here with a world map wondering which country they get the monkeys from who train these people!

Is there any need to call them monkeys? They are actually human beings, just like you.

fabretti 11-02-2014 17:58

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
As i said before. I called Monkeys monkeys- so I am wrong? So a dog is not a dog?

You just assumed I meant the people I didn't!

Kushan 12-02-2014 12:16

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35670845)
Once my FTTC is activated and LIVE, I shall order a 2nd FTTC, so I will try bonding FTTC to get 160/40 possible. 2 x 80/20

If you were seriously going to do that, you'd have just kept your VM connection had "bonded" it with your FTTC to get 200/32 and better redundancy.

But whatever floats your boat.

telfordcable 12-02-2014 13:42

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Virgin Media phoned me about the reason of disconnected and offering me 120/12 for just £22.50 with discount loyalty (£15) for 24 months if agree to renewal 12 months contract without a virgin phone. And they promise me I will get 152/12 without increasing price and don't need to renewal contract again. I told them I have a think about it.

What you all think guys? This offer sound a bargain now and they say this offer is the only available for me as a special customer and they doesn't want me to join Plusnet FTTC as they kept telling me about £19.99 a month with up to 76Meg and up to 19Meg plus phone line £15.99 work out more expensive than Virgin Media.

Kushan 12-02-2014 13:51

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35671639)
What you all think guys?

Personally, I think you're full of it.

Kabaal 12-02-2014 13:53

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
His install date for FTTC is supposedly tomorrow, we'll see.

Quote:

Originally Posted by telfordcable (Post 35669017)
confirmed that BT Wholesale had accepted and commited installation date for 13th February for Unlimited Fibre 80/20.


telfordcable 12-02-2014 14:49

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Yes, that's right my FTTC installation is tomorrow AM slot 8am to 1pm. I just ignore virgin media kept calling me as I ain't waste my time fall for this offer as I don't trust virgin relation team. My virgin disconnected still as plan this Sunday 16th Feb.

Zee 12-02-2014 15:25

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
just disconnect and be done with it and enjoy your new connection!

telfordcable 12-02-2014 15:39

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
I will post back tomorrow with my new FTTC speed test. Can't wait :)

Chris 12-02-2014 17:37

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
... And if you post here from anything other than a BT IP, I'll be sure to mention it.

telfordcable 13-02-2014 12:28

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
BT Openreach Engineer been here half an hour ago and change new master socket and faceplate (MK2) and using his tool kit reading line sync pass 79999K/20000K and plugged BTO Modem with my Netgear DGND3700v2 wireless router and got this speed result below:

https://www.cableforum.co.uk/images/...2014/03/59.png

BTWholesale test is not working at present, so I cannot see exchange IP Profile yet.

All looking good so far :)

blue166 13-02-2014 14:20

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35671960)
BT Openreach Engineer been here half an hour ago and change new master socket and faceplate (MK2) and using his tool kit reading line sync pass 79999K/20000K and plugged BTO Modem with my Netgear DGND3700v2 wireless router and got this speed result below:

https://www.cableforum.co.uk/images/...2014/03/59.png

BTWholesale test is not working at present, so I cannot see exchange IP Profile yet.

All looking good so far :)

Are you going to set up a thinkbroadband graph and post it in here? Loooks good so far. I have had my FTTC 10 days now. I will be posting Speed test and TBB BQM later on.

telfordcable 13-02-2014 14:34

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by blue166 (Post 35671979)
Are you going to set up a thinkbroadband graph and post it in here? Loooks good so far. I have had my FTTC 10 days now. I will be posting Speed test and TBB BQM later on.

Already set it up TBB BQM and here is TBB speedtest:
http://www.thinkbroadband.com/speedt...57409039857224

http://www.thinkbroadband.com/ping/s...3f0e25ef5.html

Hugh 13-02-2014 18:17

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
So why are you posting from a PlusNet ADSL IP address?

Sirius 13-02-2014 18:23

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Hugh (Post 35672029)
So why are you posting from a PlusNet ADSL IP address?

:LOL:

I cannot wait to hear the excuse.

craigj2k12 13-02-2014 19:15

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Hugh (Post 35672029)
So why are you posting from a PlusNet ADSL IP address?

How would there be a difference between ADSL and VDSL IP addresses?

MaverickJesus 13-02-2014 19:57

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Hugh (Post 35672029)
So why are you posting from a PlusNet ADSL IP address?

They use the same netblocks for VDSL as they do for ADSL you utter clown. But lets not let that get in the way of belittling your own users, eh?

Sirius 13-02-2014 20:14

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by craigj2k12 (Post 35672049)
How would there be a difference between ADSL and VDSL IP addresses?

Quote:

Originally Posted by MaverickJesus (Post 35672066)
They use the same netblocks for VDSL as they do for ADSL you utter clown. But lets not let that get in the way of belittling your own users, eh?

Well considering the rubbish Telford has posted over the years how can anyone take him at his word now. He has been proven to have posted fake speed tests before now that had been edited. I just dont trust anything he posts now.

Bogof 13-02-2014 20:33

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
For what it's worth......

I've seen TelfordCables posts on few forums under various names, ADSLMax being one of them,

From what I can gather he lives in the TF7 area of Telford and is connected to the Cuckoo Oak exchange (Just Google cuckoo oak fibre to the cabinet, any forum post you'll find in any name is usually Telford cable)

Now Cuckoo Oak has recently been FTTC enabled and the TF7 area of Telford is currently having FTTC cabinets installed all over by OR.

I believe this is Telford cable from the posting style...

http://forums.broadband-finder.info/fibre/t/4227008-cuckoo-oak-urgent-users.html

telfordcable 13-02-2014 21:06

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Don't believe me?

Here is proof of engineer installed today:

https://www.cableforum.co.uk/images/...2014/03/48.jpg

https://www.cableforum.co.uk/images/...2014/03/49.jpg

Chrysalis 14-02-2014 15:15

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Hugh (Post 35672029)
So why are you posting from a PlusNet ADSL IP address?

umm you enjoy exposing user's privacy?

plusnet have same netblocks for vdsl and adsl.

telfordcable 14-02-2014 15:22

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Hugh (Post 35672029)
So why are you posting from a PlusNet ADSL IP address?

I will sued you for data protection act (privacy against me)

Hugh you can check my ip address now and you can see I am in USA

Kushan 14-02-2014 15:35

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Chrysalis (Post 35672264)
umm you enjoy exposing user's privacy?

plusnet have same netblocks for vdsl and adsl.

He hasn't posted the actual IP address and IP addresses are public anyway.

Chrysalis 14-02-2014 15:37

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Kushan (Post 35672277)
He hasn't posted the actual IP address and IP addresses are public anyway.

Question for the forum staff here, are ip addresses ever shared with anyone, such as VM staff.

Kushan, which forums publicy expose ip address's of their posters, thats quite a claim you have there.

telfordcable 14-02-2014 15:54

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
I use this forum on the USA server now. LOL

---------- Post added at 14:44 ---------- Previous post was at 14:43 ----------

Quote:

Originally Posted by Kushan (Post 35672277)
He hasn't posted the actual IP address and IP addresses are public anyway.

He probably will as if he does, I will sued him.

---------- Post added at 14:54 ---------- Previous post was at 14:44 ----------

All fine here with FTTC. Happy with it :)
https://www.cableforum.co.uk/images/local/2014/02/8.png

Hugh 14-02-2014 17:11

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35672281)
I use this forum on the USA server now. LOL

---------- Post added at 14:44 ---------- Previous post was at 14:43 ----------



He probably will as if he does, I will sued him.

---------- Post added at 14:54 ---------- Previous post was at 14:44 ----------

All fine here with FTTC. Happy with it :)
https://www.cableforum.co.uk/images/local/2014/02/8.png

telfordcable, my apologies for getting it wrong.

fwiw, not sure how you can sue me for saying you are on PlusNet when you have posted the same information yourself.....

---------- Post added at 16:11 ---------- Previous post was at 16:10 ----------

Quote:

Originally Posted by Chrysalis (Post 35672280)
Question for the forum staff here, are ip addresses ever shared with anyone, such as VM staff.

Kushan, which forums publicy expose ip address's of their posters, thats quite a claim you have there.

As has been frequently stated before, ip addresses are not shared with anyone.

Kushan 14-02-2014 18:05

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Chrysalis (Post 35672280)
Kushan, which forums publicy expose ip address's of their posters, thats quite a claim you have there.

That's not what I'm claiming at all, I'm just saying that if you go on the internet and expect your IP to be "private" in some capacity, you're going to have a bad time. I don't really know where the law stands on this one, but I'm fairly certain that displaying someone's IP address is not a breach of privacy. Either way it's a moot point because the address itself was never posted, just that it was a PlusNet address - which isn't exactly private information.

Chris 14-02-2014 21:34

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Wind your necks in please. We have no obligation to keep your IP secret. It is not personally identifying information. If you post on Wikipedia without being a logged in member they expose your IP address.

@Telfordcable, threaten to sue a member of this forum's staff again and I will remove you, immediately and permanently. We put up with enough nonsense as it is and do not tolerate pathetic threats from amateur lawyers. You have been warned in the past about making verifiably false claims on this forum, do not be surprised that we find it necessary to check up on you.

Everyone else: we do not routinely share your IP with anyone. We would do so in the course of a fraud investigation; if someone was making false representations on this forum about their Internet connection we would check the IP in order to expose an attempt to mislead our members. It is perfectly possible to do that without publishing the IP address.

telfordcable 15-02-2014 15:18

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Goodbye, my virgin media had disconnected now. Good riddance. I won't be coming back ever again.

GOODBYE

Sirius 15-02-2014 16:08

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35672650)
Goodbye, my virgin media had disconnected now. Good riddance. I won't be coming back ever again.

GOODBYE

:waving:

qasdfdsaq 15-02-2014 16:41

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
:sadface:

blue166 15-02-2014 18:49

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Hi guys,

Just trying to get this thread back on track.

So my BT Infinity went live on 03/02/2014.

So far so good.

http://www.thinkbroadband.com/ping/s...10-02-2014.png

https://www.cableforum.co.uk/images/local/2014/02/7.png

Synthetic 15-02-2014 22:38

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Nice ping :D

kwikbreaks 19-02-2014 11:14

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Thought I'd look back in here after two months away from cable. I see it's still the same old friendly place I remember with plenty of jocular banter between the mods and posters.

Anyhow here's my TBB chart

http://www.thinkbroadband.com/ping/s...19-02-2014.png

My SamKnows charts are pretty boring too these days with variations in speed of a few percent instead of the regular tens of percent I had with cable although in the last few days I was on cable it did look like VM might have tried to sort that out - I guess I'll never know.

Kushan 22-02-2014 23:13

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Anyone get a lovely....whatever the hell this was at 7am?

http://www.thinkbroadband.com/ping/s...22-02-2014.png

Seems too much of a coincidence that it started at almost exactly 7 and lasted almost exactly an hour.

telfordcable 22-02-2014 23:40

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by Kushan (Post 35674824)
Anyone get a lovely....whatever the hell this was at 7am?

Me - evil Telford Cable using your connection one off this morning

Sirius 23-02-2014 00:03

Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb
 
Quote:

Originally Posted by telfordcable (Post 35674828)
Me - evil Telford Cable using your connection one off this morning

See you lied again you said you would never come back. :)


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