Re: Uddingston ML5 2 Upstream Channels
 

Had 1 outage today :( and now the broadband is so slow

https://www.cableforum.co.uk/images/...2013/09/20.png

Attachment 24912

Re: Uddingston ML5 2 Upstream Channels
 

Working Now

https://www.cableforum.co.uk/images/...2013/09/19.png

Re: Uddingston ML5 2 Upstream Channels
 

Still working for you ?

I just got called from a friend close to your area who's lost his connection this morning. Checked mine and i'ts been going up and down like the panties of a $5 crack prozzie.
EDIT : I'm in the G72 area, not too far from you.

Re: Uddingston ML5 2 Upstream Channels
 

Just got off the phone they are saying it is affecting a big part of this Area

Fault reference: F002669808

Estimated fix time: 16/09/13 - 04:05 PM

Priority-1


EDIT: My connection has been ok this morning. But my next door neighbors is offline

Re: Uddingston ML5 2 Upstream Channels
 

I just checked the postcode fault check page and it's saying that nothing is wrong in my area. Strange as it took a few attempts to get to the page in the first place. :)

Re: Uddingston ML5 2 Upstream Channels
 

Are you on the Uddingston ubr too? Is the double speed checker showing end of October for u but u got an early upgrade to 120?

Re: Uddingston ML5 2 Upstream Channels
 

I'm on the Rutherglen ubr.

We got our speed boosts a few months ago and yes they were a couple weeks early. However, don't quote me on this as i have a terrible memory.

Re: Uddingston ML5 2 Upstream Channels
 

Ahh cool! That would have been the final straw, if they had let someone else upgrade I would have went mental at them! haha.

MartinDee Hows things going with ur connection?

Re: Uddingston ML5 2 Upstream Channels
 

Not too good lol

This Area is definitely not ready for 120

Attachment 24917

Re: Uddingston ML5 2 Upstream Channels
 

Sky's 5mb internet is doing my head in, Openreach fibre seems to be skipping my area, so far.

How is the broadband on the Uddingston UBR at the moment?

I'm seriously thinking of going back - at least for the broadband.

Re: Uddingston ML5 2 Upstream Channels
 

I think its very dependant on which area you live in. I'm staying in Wishaw and for me the connection is very smooth and I can get good speeds when I need it. I'm annoyed they moved the 120mbit upgrade forward.

This is my TBB graph the red from last night was when my bro powered off everything in the living room o.O

http://www.thinkbroadband.com/ping/s...20-09-2013.png

Re: Uddingston ML5 2 Upstream Channels
 

I'd like to say that Virgin can't be any worse than 5meg. I'd like to say that.

Might be worth asking a neighbour who has Virgin how it has been lately as sometimes bad areas can be down to a single cab.

Re: Uddingston ML5 2 Upstream Channels
 

I remember getting 150k on my 10 Meg VM connection. Though it's been a while since it's been that bad...

Re: Uddingston ML5 2 Upstream Channels
 

had problems today

Re: Uddingston ML5 2 Upstream Channels
 

Looks like ixscotland is going live very soon when will virgin join it. I Hope is soon

https://www.linx.net/service/publicpeering/ixscotland

Re: Uddingston ML5 2 Upstream Channels
 

I didn't know peering links were actually so cheap. £300 per quarter? That's chump change for an ISP. Looks as though links are free for the moment as well so Virgin would be insane not to.*

*Don't know what I'm talking about, just taking the site at face value

Re: Uddingston ML5 2 Upstream Channels
 

I'd agree with you - That's what the site says!

Be mad if every ISP didn't peer there!

Re: Uddingston ML5 2 Upstream Channels
 

Lolderp.

"The Pulsant South Gyle data centre (previously called Scolocate) was selected as a natural starting point for this new IXP. "

In other words they're going to use the existing IXP, increase prices a bit, then claim it's something new. What did I say already?

Virgin are already connected there, their south gyle headend is right next door anyway.

Oh and in respect to cost, well yes, all you're paying for is a network socket in a wall/rack. It doesn't actually do anything. The main cost comes from the cost of the data you actually carry over it, which can run into hundreds of pounds per megabit depending who you use.



---------- Post added at 11:33 ---------- Previous post was at 11:32 ----------

You seem to have failed to read where I pointed out Virgin have already been connected for nearly a decade. They don't need a new company setting up a few extra boxes in the existing building to be able to use their existing 50+ connections.

Chances of them connecting up anything new though? Probably not going to be much. We already know how atrociously stingy VM are with their public LINX peering. Didn't BT used to have four times more LINX capacity than VM? And the latter were in no rush to increase it when it got saturated a year or two back.

Re: Uddingston ML5 2 Upstream Channels
 

Both Virgin and SKY already have kit there and they have been heavily involved with it so really think they will be onboard when the it "launches"

Re: Uddingston ML5 2 Upstream Channels
 

If by "onboard" you mean "business as usual", sure.

Re: Uddingston ML5 2 Upstream Channels
 

STM is well and truly back here. Ahh it was fun whilst it lasted!

Re: Uddingston ML5 2 Upstream Channels
 

cmts20-uddi on 120 rang up and asked guy put me on it straight away running ambit 300

https://www.cableforum.co.uk/images/...2013/10/29.png

Re: Uddingston ML5 2 Upstream Channels
 

No luck here still! Tried calling and the guy said nope still not available but I need to call on the 31st coz they wont do it automatically so if I call back then they will do it!

Im on cpc3-uddi24-2-0-cust*******.cable.virginmedia.com

Re: Uddingston ML5 2 Upstream Channels
 

I might give the early upgrade a try tomorrow or Monday see if I have some luck.

Re: Uddingston ML5 2 Upstream Channels
 

Guy i spoke to said it was a case that the billing codes were wrong and it was on literally 10 minutes later.

Re: Uddingston ML5 2 Upstream Channels
 

Ignore this sorry!

Re: Uddingston ML5 2 Upstream Channels
 

What i don't get is if the area is ready way are they not releasing it ??

Attachment 24970

Re: Uddingston ML5 2 Upstream Channels
 

You realise this is VM we are talking about?

Re: Uddingston ML5 2 Upstream Channels
 

No luck here either, what route did you use through the phone system? I do have two upstream channels now, a good sign.

cpc6-uddi19

Re: Uddingston ML5 2 Upstream Channels
 

I wrote an e-mail today using the contact us page today to try and get a different response, so I will hear from them I'm sure tomorrow or the next day. I basically asked why some people are getting it but the whole area cannot get it. I agree with you MartinDee if the area can take it there really is no reason to delay the roll out. Lets see what they say.

Re: Uddingston ML5 2 Upstream Channels
 

If you get a response this year, I will be very surprised.

And I'm not even being sarcastic.

Re: Uddingston ML5 2 Upstream Channels
 

I am getting a lot of Failed DNS Queries. How do i fix this.

Attachment 24978

Provider is OpenDNS

Re: Uddingston ML5 2 Upstream Channels
 

Tried a different DNS? Though OpenDNS are generally pretty solid. Are you getting any packet loss?

Re: Uddingston ML5 2 Upstream Channels
 

What upstream is 60Mb getting in the area just now?

I would get 60Mb but the impression I'm getting is that will only give 3Mb upload at best for now. If that is the case then I might need 100/120Mb just for the upload for the time being.

If BT would add my cabinet to their "government supported" roll-out then I would go with Sky Fibre but that seems not to be the case so far...

Re: Uddingston ML5 2 Upstream Channels
 

At the moment, 60 has 3mbit upload. I've not seen anyone on 60/6 yet but presumably it's on some sort of rollout.

30 is only on 2mbit but there are the odd people who are on 30/3, presumably as a holdover from before speed doubling (i.e. they're supposed to be on 60/3).

Areas still on 100meg (are there any left?) can have either 100/5 or 100/10 depending on how they got to 100meg. It's often possible to get CS to change you over to 100/10.

120 has 12.

Re: Uddingston ML5 2 Upstream Channels
 

Just a week before "End of October 2013" and no sign of 120Mb in Uddingston yet. I've called a few times, but failed to get anyone to update me to BB120 to see if we have it yet :( Anyone else got the upgrade?

Re: Uddingston ML5 2 Upstream Channels
 

have now tryed myself twice with no luck.
airdrie, coatbridge, wishaw udii ect . we all due 120mb ( if Have) by end october.
asked the wife if she has ever connected any 1 in airdrie/coatbridge area. NOT ONE :( but has activated a few in the uddingston town & wishaw area
a good few times from early October. so seems some getting it, but the rest of us seem left out.
Tbh do you really believe it will be already in 7 days, doubt it, we have now had at least 5+ different dates now since free upgrade was announced.
as always our area is almost last with VM.
50mb, we was months behind
100mb, 9 months+ easy
120mb, our 1st date was nov/dec 2012, when at time, some have had for months in 2012, guess they don't like us scots :)

Re: Uddingston ML5 2 Upstream Channels
 

I notice my upload was 13.5Meg once with virgin media ;)

Re: Uddingston ML5 2 Upstream Channels
 

I am very surprised its still not available

Only change i have seen in the last couple of days is my Downstream power levels have dropped down & the Upstream power levels have gone up

Attachment 25002

Attachment 25003


Attachment 25004

Re: Uddingston ML5 2 Upstream Channels
 

I live in the Wishaw ML2 area and was upgraded last week . This has been my best result so far despite trying lots of different servers.

http://www.speedtest.net/my-result/3046129922

Re: Uddingston ML5 2 Upstream Channels
 

WUUUT!? I also live in ML2 Wishaw area and my config is stil 5m up and 100m download. Did you phone them to ask them to change you or did it just happen?

Re: Uddingston ML5 2 Upstream Channels
 

That looks to me like you're using something that doesn't have gigabit - either the router or your PC.

Re: Uddingston ML5 2 Upstream Channels
 

Phoned them and got a nice lady who upgraded me with no trouble. My download speed has not changed at all since the upgrade so I'll need to phone back to see what the problem is.

Re: Uddingston ML5 2 Upstream Channels
 

Yeah I can get better speed than that on my 100mbit. Have to use my wireless as they skimped and only put a 100mbit NIC on my laptop.

https://www.cableforum.co.uk/images/local/2013/10/9.png

Did you just dial 150? What department did you get through to get it changed?

Re: Uddingston ML5 2 Upstream Channels
 

Yes dialled 150 but can't remember what option I chose. Got through to the Indian call centre.

Re: Uddingston ML5 2 Upstream Channels
 

Right gonna try that right now, I really want the upload increase especially when your STM and getting pitiful speeds!

Re: Uddingston ML5 2 Upstream Channels
 

As I said, that looks like you're using something that only has a 100Mbit connector. What modem and router are you using? And what PC/Laptop have you got?
If you go to the network and sharing centre, then click on your Local Area Connection, what "Speed" does it say?

Re: Uddingston ML5 2 Upstream Channels
 

I am not technically minded, can you explain please ?

---------- Post added at 19:35 ---------- Previous post was at 19:24 ----------

Superhub 1

Local Area Connection 100 Mb

Toshiba Satellite L650

Re: Uddingston ML5 2 Upstream Channels
 

You know the connector that you use to wire your PC (or laptop or games console or whatever) to the Modem with an ethernet cable? There are different types and some are rated at 100Mbit while others are rated at 1.0Gbit (or 1000Mbit). Now generally these days everything is gigabit, but it's not unheard of for some equipment that may only be a couple of years old to still come with 100Mbit ethernet ports. The wireless routers that Virgin used to give out all only had 100Mbit ports.

Now remember that the number is a theoretical maximum and there's all sorts of overheads and stuff. If your internet connection is 120mbit but your PC is only capable of 100Mbit, then seeing about 94Mbit sounds about right (And this is indeed what I seen on my PC when I had the same issue).

So we need to find out where the "bottleneck" is. First thing's first, on your PC (assuming you are running windows), go to the control panel, go to the "network and sharing centre" (You mat need to click on "Categories" on the top right and change it to "large icons" to see network and sharing centre). Then on that screen, look for your LAN connection, it's usually called Local Area Connection:

https://www.cableforum.co.uk/images/local/2013/10/7.png

Click on this and you'll get a screen that tells you what your PC's connection is currently at:

https://www.cableforum.co.uk/images/local/2013/10/8.png

Here you can see mine is at 1.0Gbps, this is good because it means I can download above 100Mbit. If yours says 100Mbps, then we need to know what your PC is actually connected to (likely a router of some kind).

Re: Uddingston ML5 2 Upstream Channels
 

Phoned them up and they confirmed the area was ready, and after I got put through to the technical team and the guy did some further checks he said he has now pushed out the config for 120/12 and I should get that within the next 24h.

Seems its already on my SH1

https://www.cableforum.co.uk/images/local/2013/10/6.png

Happy days!

Re: Uddingston ML5 2 Upstream Channels
 

Okay! So you're wired into your superhub, which DOES have gigabit ports - but your laptop appears to only have 100mbit ports, so going via ethernet you'll never be able to break 100meg.

You could try via wireless, Wireless-N can go way up to 450Mbit but the chances are your laptop won't be even remotely close. The SH1 is also pretty poor at wireless so I wouldn't get your hopes up. All you can do is try.

Re: Uddingston ML5 2 Upstream Channels
 

Tried wireless but no better
http://www.speedtest.net/my-result/3046129922

Sorry wrong result

Re: Uddingston ML5 2 Upstream Channels
 

No worries. I'm afraid it's simply a limitation of your laptop. Still, that's not such a terrible thing, is it? Knowing that your connection is so fast you need a new computer to handle it?

Re: Uddingston ML5 2 Upstream Channels
 

Thanks for your help. I can cope with the speeds I have ;)

Re: Uddingston ML5 2 Upstream Channels
 

He's spot on, you're already reaching the maximum speed your laptop is capable of.

Personally I would find that a terrible thing, the only time I've found it acceptable that my PC be slower than "the internet" is when we had the dual 10Gig trunks at work, any other time it'd just mean my PC sucked and I don't like my PC sucking.

Re: Uddingston ML5 2 Upstream Channels
 

Can my PC be upgraded in any way?

Re: Uddingston ML5 2 Upstream Channels
 

As it's a laptop, it's not the easiest thing to upgrade. The ethernet port certainly can't be, but the wireless might be - however the catch is that the SH1 has terrible wireless, so even if your laptop was upgraded to use the best wireless kit available, you'll struggle to get a decent connection from the SH1.

You'd need to buy a decent router as well, which makes the cost of upgrading a bit on the pricey side. Is it worth it for that extra 20mbit?

Re: Uddingston ML5 2 Upstream Channels
 

I think I'll stick with what I've got for the time being. In every other respect my laptop and speeds are more than adequate for my needs.
Maybe Santa will be able to leave a new laptop in my goody bag.

Re: Uddingston ML5 2 Upstream Channels
 

Well that depends on your definition of "upgrade" and "can't". You can easily equip most laptops with a faster ethernet port - USB2, PCMCIA, express card, etc. all do well over 400mbps, easily fulfilling the requirements to max out a 133Mbps VM service if not able to reach a full gigabit.

A USB gigabit ethernet adapter goes for less than £15, as does many 300Mbps dual-band wireless adapters.

Re: Uddingston ML5 2 Upstream Channels
 

I really have no luck, this time I tried "change your package" and ended up being told that since I was on XXL100 due to a move from 50Mb I couldn't have the 120 upgrade for free. But, that it wasn't available here yet anyway. Bah!

cpc6-uddi19

Re: Uddingston ML5 2 Upstream Channels
 

Utter rubbish, whoever told you that needs better training. All 100meg customers are getting 120meg eventually.

Re: Uddingston ML5 2 Upstream Channels
 

Bought an adapter today, got it connected in a couple of minutes and : http://www.speedtest.net/my-result/3054940035
Thanks for your help

Re: Uddingston ML5 2 Upstream Channels
 

There you go happy days! What kind of adapter did you get?

Re: Uddingston ML5 2 Upstream Channels
 

A Plugable USB2 gigabit

Re: Uddingston ML5 2 Upstream Channels
 

Nice :-)

Re: Uddingston ML5 2 Upstream Channels
 

Nice. Though I do wonder how they can advertising as Gigabit on USB2 when USB2 has less than half of the bandwidth required for gigabit.

Re: Uddingston ML5 2 Upstream Channels
 

Finally! 120 is here in Coatbridge. :)

At first I was gonna have to pay extra for it, but strangely after she "tried" to see what happened it magically worked straight away!

https://www.cableforum.co.uk/images/...2013/11/21.png


At last!!

Re: Uddingston ML5 2 Upstream Channels
 

Congratulations! Still no luck here in Uddingston (or at least not with the folks I get on the phone, sigh, tonight he just looked up the postcode checker again).

Re: Uddingston ML5 2 Upstream Channels
 

Phone them up I did the other week and they said it was ready and immediately pushed out the new config. Or actually should say the first guy checked that it was and said your area is ready and then put me on to some other team who checked again and then said I will push the config out for you now sir.

By the time I got downstairs from finishing the call my shub had restarted with the new config, so if you really want it give them a ring as otherwise you might end up waiting a few weeks after the 31st to get the upgrade.

Re: Uddingston ML5 2 Upstream Channels
 

I had a quick look on the check services search on the main site and when I picked my home address it came up saying that 120mb was available. So give them a call and make sure they actually check properly because it finally is showing on even the home page its available.

Re: Uddingston ML5 2 Upstream Channels
 

Ohh seems IX Scotland has now launched officially.

http://www.commsworld.com/index.php/...e-for-scotland

Re: Uddingston ML5 2 Upstream Channels
 

Finally, 120Mb in Uddingston! I called CS (sounded like a US accent) who told me I'd need a Superhub 2 (I said no, it's ok), I'd need a new contract, and a tech visit. I said to her "someone else in our area just called, asked for XXL100 to be changed to BB120 and it all worked, could you try that". She did. It worked, no change to contract and the new config was pushed and working within 10 mins.

Re: Uddingston ML5 2 Upstream Channels
 

got up this morning, pc on, modem rebooted itself 5 mins l8r, now on 120mb :)

http://www.speedtest.net/my-result/3069165273

Re: Uddingston ML5 2 Upstream Channels
 

yey, porn for everyone!

Re: Uddingston ML5 2 Upstream Channels
 

LOL the single thread test!!

Re: Uddingston ML5 2 Upstream Channels
 

How long before it is fully up and running

Re: Uddingston ML5 2 Upstream Channels
 

It's been up and running for years, haven't you paid attention to anything I've said about it?

Re: Uddingston ML5 2 Upstream Channels
 

I'm glad u got it sorted. Funny how they almost automatically start off saying no because it's easier for them, until pushed to try.

Re: Uddingston ML5 2 Upstream Channels
 

Getting T3 Timeouts
Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 2 N/A N/A 1
Frequency (Hz) 31000000 N/A N/A 37600000
Ranging Status Success N/A N/A Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 46.75 N/A N/A 46.75
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 1 0 0 12
T4 Timeouts 0 0 0 0

Network Log
First Time Last Time Priority Error Number Description
04/11/2013 10:41:05 GMT 04/11/2013 10:41:05 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:41:04 GMT 04/11/2013 10:41:04 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:41:03 GMT 04/11/2013 10:41:03 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:41:02 GMT 04/11/2013 10:41:02 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:41:01 GMT 04/11/2013 10:41:01 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:41:00 GMT 04/11/2013 10:41:00 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:40:59 GMT 04/11/2013 10:40:59 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:40:58 GMT 04/11/2013 10:40:58 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:40:57 GMT 04/11/2013 10:40:57 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:40:56 GMT 04/11/2013 10:40:56 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:40:55 GMT 04/11/2013 10:40:55 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:40:54 GMT 04/11/2013 10:40:54 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2013 10:40:14 GMT 04/11/2013 10:40:14 GMT Warning (5) 84020200 Lost MDD Timeout
04/11/2013 10:40:14 GMT 04/11/2013 10:40:14 GMT Warning (5) 84020200 Lost MDD Timeout
04/11/2013 10:40:14 GMT 04/11/2013 10:40:14 GMT Warning (5) 84020200 Lost MDD Timeout
04/11/2013 10:40:13 GMT 04/11/2013 10:40:13 GMT Warning (5) 84020200 Lost MDD Timeout
04/11/2013 10:40:13 GMT 04/11/2013 10:40:13 GMT Warning (5) 84020200 Lost MDD Timeout
04/11/2013 10:40:13 GMT 04/11/2013 10:40:13 GMT Warning (5) 84020200 Lost MDD Timeout
04/11/2013 10:40:13 GMT 04/11/2013 10:40:13 GMT Warning (5) 84020200 Lost MDD Timeout
04/11/2013 10:40:13 GMT 04/11/2013 10:40:13 GMT Warning (5) 84020200 Lost MDD Timeout

Re: Uddingston ML5 2 Upstream Channels
 

IXScotland is up and running!

https://stats.linx.net/cgi-pub/excha...=scotland.bits

https://www.cableforum.co.uk/images/...11/2.jpg:large

Re: Uddingston ML5 2 Upstream Channels
 

A bunch of base-T switches and two HP hard drive servers? My old office had better connectivity than that.

I don't see any fibre in the exposed rack either.

Re: Uddingston ML5 2 Upstream Channels
 

Sorry that pic is just before the fibre want in.

Re: Uddingston ML5 2 Upstream Channels
 

You been to Pulsant South Gyle? I never got to use my staff card for that datacenter :D

Re: Uddingston ML5 2 Upstream Channels
 

Still getting T3 Timeouts

Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 2 N/A N/A 1
Frequency (Hz) 31000000 N/A N/A 37600000
Ranging Status Success N/A N/A Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 50.50 N/A N/A 50.71
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 16 0 0 1
T4 Timeouts 0 0 0 0

Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 307000000 267000000 275000000 283000000 291000000 299000000 315000000 323000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 86 81 82 83 84 85 87 88
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) 1.43 1.26 1.01 0.96 0.95 0.99 1.15 1.49
RxMER (dB) 38.26 37.94 37.94 37.94 38.61 38.26 38.26 38.61
Pre RS Errors 352 952 303 291 295 288 283 952
Post RS Errors 277 274 297 282 281 287 282 951

Network Log
First Time Last Time Priority Error Number Description
07/11/2013 14:57:37 GMT 07/11/2013 14:57:37 GMT Error (4) 69010700 SW upgrade Failed after download - Incompatible SW file
07/11/2013 14:56:27 GMT 07/11/2013 14:56:27 GMT Notice (6) 69010200 SW Download INIT - Via Config file vca69834ncxv9873254k
07/11/2013 14:56:21 GMT 07/11/2013 14:56:21 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:56:19 GMT 07/11/2013 14:56:19 GMT Error (4) 68000407 TOD established
07/11/2013 14:56:06 GMT 07/11/2013 14:56:06 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:56:05 GMT 07/11/2013 14:56:05 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:56:03 GMT 07/11/2013 14:56:03 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:58 GMT 07/11/2013 14:55:58 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:53 GMT 07/11/2013 14:55:53 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:48 GMT 07/11/2013 14:55:48 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:42 GMT 07/11/2013 14:55:42 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:40 GMT 07/11/2013 14:55:40 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:37 GMT 07/11/2013 14:55:37 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:31 GMT 07/11/2013 14:55:31 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:24 GMT 07/11/2013 14:55:24 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:18 GMT 07/11/2013 14:55:18 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:18 GMT 07/11/2013 14:55:18 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:16 GMT 07/11/2013 14:55:16 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:16 GMT 07/11/2013 14:55:16 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
07/11/2013 14:55:15 GMT 07/11/2013 14:55:15 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out

Re: Uddingston ML5 2 Upstream Channels
 

SNR is back :( F002753497

Estimated fix time: 11/11/13

Re: Uddingston ML5 2 Upstream Channels
 

hurrah for low SNR. If you haven't already, phone in and report a TOTAL LOSS of connection. If enough of those happen, the ticket has to be raised and fixed much sooner.

Re: Uddingston ML5 2 Upstream Channels
 

SNR problem still not resolved

Estimated fix time: 14/11/13 at 15:35pm

Re: Uddingston ML5 2 Upstream Channels
 

Had 2 Interruptions in service today. When i do a speed test it all looks ok but if i go to play gta online is lagging. :(

https://www.cableforum.co.uk/images/...2013/12/17.png

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.244.71]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 * * 97 ms uddi-geam-1b-ge925.network.virginmedia.net [62.2
52.47.253]
4 10 ms 8 ms 27 ms uddi-core-1b-ae1-0.network.virginmedia.net [80.3
.16.141]
5 15 ms 15 ms 26 ms manc-bb-1d-ae23-0.network.virginmedia.net [212.4
3.163.174]
6 15 ms 14 ms 18 ms brhm-bb-1c-et-310-0.network.virginmedia.net [62.
253.175.245]
7 * * * Request timed out.
8 20 ms 25 ms 22 ms 212.58.239.249
9 * * * Request timed out.
10 * * * Request timed out.
11 20 ms 19 ms 19 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
12 24 ms 19 ms 20 ms 132.185.255.149
13 22 ms 19 ms 20 ms bbc-vip116.telhc.bbc.co.uk [212.58.244.71]

Trace complete.

https://www.cableforum.co.uk/images/...2013/12/18.png

Re: Uddingston ML5 2 Upstream Channels
 

Mine been fine not outages.

http://www.thinkbroadband.com/ping/s...10-12-2013.png

Re: Uddingston ML5 2 Upstream Channels
 

something is going wrong at this part uddi-geam-1b-ge925.network.virginmedia.net

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 941 ms 356 ms 227 ms uddi-geam-1b-ge925.network.virginmedia.net [62.2
52.47.253]
4 22 ms 8 ms 8 ms uddi-core-1b-ae1-0.network.virginmedia.net [80.3
.16.141]
5 13 ms 17 ms 15 ms manc-bb-1d-ae23-0.network.virginmedia.net [212.4
3.163.174]
6 * 16 ms 21 ms brhm-bb-1c-et-710-0.network.virginmedia.net [62.
253.175.201]
7 24 ms 19 ms 19 ms tcl5-ic-2-ae0-0.network.virginmedia.net [212.250
.15.210]
8 55 ms 29 ms 24 ms 212.58.239.249
9 * * * Request timed out.
10 * * * Request timed out.
11 22 ms 24 ms 19 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
12 20 ms 26 ms 23 ms 132.185.255.149
13 21 ms 21 ms 24 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]

Trace complete.

Re: Uddingston ML5 2 Upstream Channels
 

Hmm looks like there is something up with Uddi for me as well.

Jump3 is rather high response time.

Re: Uddingston ML5 2 Upstream Channels
 

I Set up a Broadband Quality Monitor on uddi-geam-1b-ge312.network.virginmedia.net about a year ago and forgot about it.

Today:
http://www.thinkbroadband.com/ping/s...10-12-2013.png

09/12/13
http://www.thinkbroadband.com/ping/m...09-12-2013.png

Re: Uddingston ML5 2 Upstream Channels
 

noiicceee

Re: Uddingston ML5 2 Upstream Channels
 

Looks fine.

Re: Uddingston ML5 2 Upstream Channels
 

Hmm wonder if its cause of work i just noticed I now have 8 DS
Everyone else on Uddingston been upgraded to 8 as well?

Re: Uddingston ML5 2 Upstream Channels
 

Yes,I have 8 downstream as well.
ML2 Wishaw area


DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 299000000 Hz 267000000 Hz 275000000 Hz 283000000 Hz 291000000 Hz 307000000 Hz 315000000 Hz 323000000 Hz
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 13 9 10 11 12 14 15 16
Modulation QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) 1.1 dBmV 0.8 dBmV 1.0 dBmV 0.8 dBmV 0.4 dBmV 1.2 dBmV 1.1 dBmV 1.0 dBmV
RxMER (dB) 41.9 dB 42.0 dB 41.9 dB 41.9 dB 42.0 dB 41.4 dB 41.0 dB 41.4 dB

Re: Uddingston ML5 2 Upstream Channels
 

Maybe should have said that I'm in ML2 Wishaw :D

Re: Uddingston ML5 2 Upstream Channels
 

uddi22 now on 64QAM for Upstream
Attachment 25147

Re: Uddingston ML5 2 Upstream Channels
 

I'm still on QAM16 - Host (cpc21-uddi20-2-0)

Might try a wee reboot see if anything changes.

Re: Uddingston ML5 2 Upstream Channels
 

It may just be a test before they rollout to the full area