Re: Just had sky fibre installed
 

You should have seen the state of the cables the openreach engineer was untangling down the man-hole. Ancient would be a word I would use instead of old, so even more surprised at the speeds :erm:

One thing that really threw me was the new sky ip address as it starts and end with the same numbers as my VM ip. For a split second thought we had connected things wrong :D

Re: Just had sky fibre installed
 

Qas I am interested in where it states DLM ignores restarts the first few days, I have heard exactly the opposite including from technical directors of isp's.

Logically what you say makes some sense as during an install the engineer will do a few recconects during his tests but I merely quoted what I heard of others and isp staff.

Re: Just had sky fibre installed
 

Those ISP's clearly haven't read BT's own service description

[Edit]
http://www1.btwebworld.com/sinet/498v4p1.pdf

Re: Just had sky fibre installed
 

ok I take that as DLM is more leniant than usual on the first 24 hours but not completely off.

Thanks for the link.

Re: Just had sky fibre installed
 

It's basically off unless it detects 1000+ reboots in that time. It ignores everything else.

Re: Just had sky fibre installed
 

you tested this?

it doesnt seem to be published info so curious how you know. :)

Re: Just had sky fibre installed
 

It's shocking the difference in BQM graphs between cable and FTTC, must be such a relief to be on something decent.

Hehe, not at all :mad: :)

D-Side is 300M, most of it is aluminium though, the cab serves 600 properties and there are at least 90 active FTTC circuits as of about 1 year ago.

Cool thought you might seen as your logged in via telnet in one of your screenshots. Was just putting it out there.

No no I'm not suggesting you resync, I'm saying if it hasn't resynced you can still grab the stats because they wouldn't of changed yet for everything so it's still a sort of before snapshot, then when it resyncs grab them again and compare. If the drop is accross the whole range it's likely due to crosstalk, if it's concentrated at specific frequencies then it's interferance. Of course if your not interested then there's no need to bother. If it did go tits up though it would be good to have a before snapshot so you have some proof of past performance should you need to pursue a fault.

Anyway, you still got plenty of spare so enjoy it :)

Interesting, it's supprising and frustrating how well it can hang on, mine was at 5.5 for nearly a month without any increased errors or instability before DLM decided enough was enough, the retrain reason was negative margin. It's probably only a matter of time before it reduces you too.

If the default SNRM was 3dB it would have no trouble sustaining the full sync with interleving off. Maybe they will drop it in the future if only just for the marginal lines.

Vecotring would no doubt help but I don't hold much hope for it any time soon, doesn't it need new line cards and CPE?

Re: Just had sky fibre installed
 

I do have a graph and it hasnt resynced since the attainable went down, the snr graph compared to others I seen doesnt look unusual tho.

https://www.cableforum.co.uk/images/...2012/12/21.png

Re: Just had sky fibre installed
 

Hah. It dropped me onto 8ms DS interleaving despite having zero resyncs and 9dB margin for four months...

Maybe, and no. Sometimes a firmware upgrade is enough on the DSLAM, and and no changes are required on the CPE.

Re: Just had sky fibre installed
 

Mine's due to be installed today between 1:30 and 3:30pm

Interestingly, the ADSL service went offline this morning for 10 minutes, came back, all seemed ok, but it felt slower, so I checked the modem stats:

Also noticed:

Where as, my IP normally looks like - 90.192.XXX.XXX

Re: Just had sky fibre installed
 

if you already on sky adsl then a change is expected as they have to move you to compatible equipment first.

Re: Just had sky fibre installed
 

Install went aok, not getting the full 40mb, but I can live with 30.

https://www.cableforum.co.uk/images/...2012/12/18.png

Re: Just had sky fibre installed
 

30/9 with a 5ms ping and no jitter is not bad. :)

Re: Just had sky fibre installed
 

so another new member with proper internet now.

Re: Just had sky fibre installed
 

5ms is awesome :tu:

Hopefully a nice stable line now

Re: Just had sky fibre installed
 

Yep, counting all the posters in this thread, that's 10 of you who now have proper Internet as you call it.

Re: Just had sky fibre installed
 

We need to get you a sand removal kit ;)

Just received the free £100 marks and sparks vouchers too. Nice Xmas pressie from sky, didn't expect them for a few months!

Re: Just had sky fibre installed
 

wow! skys fantastic, whoop whoop

Re: Just had sky fibre installed
 

Well done I am pleased for you, personally I don't need any hand outs

Re: Just had sky fibre installed
 

The patheticness is is laughable ;)

Re: Just had sky fibre installed
 

Yea and that's on a wireless connection to, so not bad at all.;)

Re: Just had sky fibre installed
 

Even more impressive if that is wireless :D

Is that the router Sky give you?

Re: Just had sky fibre installed
 

When I did that test, yes.

That was the first speedtest I ran, might've been coincedence though, as the average ping I get now, is anywhere from 12-17ms (which isn't bad either, really)

Average ping to the BBC is 15ms

But I am using another router right now, I'll try switching to the sky one again in a sec.

---------- Post added at 23:02 ---------- Previous post was at 22:57 ----------

Yea, same kinda ping going through the sky box, 15-16 on average using speedtest.net and pingtest.

Re: Just had sky fibre installed
 

Still nice and low and the added bonus it will be stable :)

Re: Just had sky fibre installed
 

Very and it's so nice to be able to watch Youtube videos again, without any buffering.
hehe

Re: Just had sky fibre installed
 

Nom nom nom
Your Sky Broadband

• Sky Fibre Unlimited Cancellation in progress
• Sky Fibre Unlimited Pro Awaiting activation

Re: Just had sky fibre installed
 

So you can't get enough of a good thing then :)

Re: Just had sky fibre installed
 

haha.

Re: Just had sky fibre installed
 

:tu:

Did you cancel your VM line too?

Re: Just had sky fibre installed
 

Why would you upgrade to 80Mb when you can't even make full use of the 40Mb service?

Re: Just had sky fibre installed
 

Because as I've found out, it doesn't matter if you can't hit the full 40, or 80mb, upgrading still grants you a higher speed.

I'm getting between 60 and 67mb down, 16-19 up. (And that's with 3 people using the connection, including my dad torrenting...heh)

https://www.cableforum.co.uk/images/...2012/12/11.png

http://www.speedtest.bbmax.co.uk/res...833&v=18229417

---------- Post added at 11:06 ---------- Previous post was at 11:04 ----------

Yep.
They've called me three times now to ask why, ;)

http://www.pingtest.net/result/74253747.png

Different server

https://www.cableforum.co.uk/images/...2012/12/12.png

Re: Just had sky fibre installed
 

Awesome! 71.5 Mb/s isnt bad at all and the 17 Mb/s is seeding bandwidth I would guess XD

How much extra was the Pro on top? I forgot to ask them before.

Virgin called me a ton of times, sometimes a few days in a row. The last guy said maybe they can sort out my network problems with an engineer lol. I know its their job and training but I couldn't be arsed to explain there would be no quick fix.

Re: Just had sky fibre installed
 

Pro is an extra £10 on top, I primarily upgraded for the upload speed (I am due to start making gaming videos to upload to Youtube, thus, needed the upload speed)

Total cost from memory is £44.95 a month, with the sky phone line. (£30 for Fibre pro, £14.95 for sky talk/rental)

But, it's the only true unlimited broadband in the UK these days, so it's worth the price I think.

Re: Just had sky fibre installed
 

Not bad for a tenner more.

Paying the same as you but mine is 40/10, phoneline and Sky 2TB HD+ box with Entertainment extra package. Still cheaper than I was paying virgin and faster broadband along with lots of channels compared to the M+ I had. It was the unlimited/unshaped that made me decide on sky over the others too. Might have gone for Plusnet if they had removed their limits sooner.

Re: Just had sky fibre installed
 

if you have a HG modem then unlocking it and disabling QoS will also give around 10% extra throughput on the upstream. From looking at speedtests of ECI modems I think they dont have any such issue in their locked state.

Re: Just had sky fibre installed
 

A good article here as to why that may not be such a good thing...

http://community.plus.net/blog/2012/...affic-managed/

Re: Just had sky fibre installed
 

I believe you can also choose to pay 12 months line rental upfront if you wish , bringing your line rental down to an equivalent of £9.95 a month.

Re: Just had sky fibre installed
 

Nothing in that article at all to suggest its not a good thing :)

It would be preferential that ISP's sent out their hub/routers with a QoS setting turned on as default, to manage prioritisation of a homes traffic at a local level. Isp's who want to add more customers without paying out to upgrade their infrastructure to handle them, will traffic shape/prioritise traffic and tell the customers that its for their benefit :)

Sky must be the only ones confident of their network and bandwidth at the moment.

Re: Just had sky fibre installed
 

It shouldn't work that way. Something is/was broken if that's the case.

---------- Post added at 06:38 ---------- Previous post was at 06:37 ----------

Uhh, my BT is true unlimited and £10 a month less

---------- Post added at 06:40 ---------- Previous post was at 06:38 ----------

The problem is downstream prioritization must be done at the ISP end to be effective. Your router can only prioritize upstream properly, although for most people that's enough because upstream tends to be slower and cause more latency when it fills up.

It's better to have it done at the ISP end and by default for your average layman who would know nothing about "QoS" or "protocols". In which case it simply provides a better "out of the box experience", which is what the vast majority of people would stick with anyway.

Re: Just had sky fibre installed
 

So BT doesn't throttle in anyway, or have a fair usage policy? :rolleyes:

Re: Just had sky fibre installed
 

it doesnt have FUP but does throttle P2P quite brutally (at least on my line). I guess what Qas means since he doesnt use p2p for him tis effectively true unimlimited. Also his area is much more leniant on p2p than mine.

Re: Just had sky fibre installed
 

Throttle != usage limit.
Fair usage policy != usage limit.

No usage limit = unlimited. Perhaps you should try a dictionary. :rolleyes:

Re: Just had sky fibre installed
 

You have to remember that Virgin have b*****ised the word unlimited for so long that the word is no longer taken at face value when it comes to describing broadband. Slightly different to CocaColas red Santa outfit campaign but.....

Or maybe the confusion is because both the following BT products claim to be unlimited yet have traffic shaping on P2P according to BT's own web page:

BT Total Broadband Option 3
BT Infinity Option 2

https://www.cableforum.co.uk/images/local/2012/12/7.png

Those typical peak hours listed is for 8 hours of the day, a third of it. Or at weekends... 15 out of 24 hours, two thirds of the day.

Re: Just had sky fibre installed
 

But that's got nothing to do with usage limits... this is the bit you should be looking at:
https://www.cableforum.co.uk/images/local/2012/12/6.png

The generally accepted usage of "Unlimited" as defined by the industry regulators is no significant speed reduction, restriction, disconnection, or additional charges for going over any particular amount of usage.

Basically put there will be absolutely no change in the speed or cost of your connection nomatter how much or little you use.

Re: Just had sky fibre installed
 

You can't tell someone to use the dictionary meaning of the word unlimited while you are using an industry regulator definition. That is not fair ;)

This is how BT describe the way they limit P2P during peak times "Slowed down". A dictionary would probably tell you that the word throttle is based on throttle valve, which is a valve used to slow something down, such as a gas, a liquid or....possibly BT broadband? :erm:

Ergo, you pay extra for unlimited which could actually be limited at some time :)

Re: Just had sky fibre installed
 

BT are ok with their advertising because the p2p exclusion is clearly shown on the product page. Not super hidden away like VM tend to do.

Re: Just had sky fibre installed
 

Well it's been AOK since it was installed, much like our Sky ADSL2+ service was
So I'm happy.

Re: Just had sky fibre installed
 

Except they both agree with each other, only one has specific detail relating to the particular situation.

Re: Just had sky fibre installed
 

Not aware that Qtx has mentioned usage limits so why are you changing the subject?

Disingenious of you to omit the lines of text immediately preceding the table you show, so allow me (I've added the bold)

Section 1: Traffic management in relation to your broadband product (not including during busy times and places to manage network congestion. See section 2)


So the change in P2P speed for 8 hours each weekday and 30 hours of the weekend isn't 'significant'?

Re: Just had sky fibre installed
 

it is but as I said because BT specifically show it as excluded on the product page before order its ok by ASA standards.

Re: Just had sky fibre installed
 

Ermm that's the only context the word "unlimited" is used in when it comes to broadband.

Unless you seriously think people believe adverts touting unlimited broadband are referring to infinite speed connections...


Hardly, the entire table that refers to, which is irrelevant, has already been posted. Scroll up.

Not when there is no change and nobody's forcing it on you. Your speed and usage are still entirely unlimited subject to the maximum capabilities of your line/service.

---------- Post added at 12:07 ---------- Previous post was at 12:00 ----------

ASA standards say nothing about protocol shaping when it comes to unlimited usage because they're nothing to do with each other.

Re: Just had sky fibre installed
 

Actually they do Qas. Although its vague its there.

Re: Just had sky fibre installed
 

There is no usage threshold associated with a fair use policy, traffic management policy, or similar that results in additional charge or suspension of service when it is exceeded.

Neither the fair usage policy or traffic management policy have a usage threshold of any kind. Thereby, it is unlimited.

Re: Just had sky fibre installed
 

As said in another thread, it is unlimited by an industry definition but it is limited if you go by the dictionary meaning of unlimited.

Sky is still the only unlimited ISP going by the real meaning of unlimited. ISP's who traffic manage certain protocols are...limiting the connection. Just that they are allowed to use unlimited as they don't limit in other ways,

Re: Just had sky fibre installed
 

No internet connection in existence is unlimited by the dictionary meaning of unlimited.

Sky's is not unlimited. The connection speed is limited, at all times, to either 40Mb or 80Mb. That is traffic shaping all protocols. Therefore, by your definition, a limit.

Re: Just had sky fibre installed
 

I do see where you are coming from. I just don't agree with you saying your BT line is unlimited when it clearly has nasty traffic management/shaping, which is what this discussion stemmed from. Sky is the only ISP which does not play with customers traffic in the way BT, Virgin, Plusnet etc do. That is all that needed to be clear.

Re: Just had sky fibre installed
 

Selective quoting again... Full text for the benefit of all:

I don't read it that the second bullet point is a subset of the first - It stands on its own. Nothing about usage thresholds...

Alternatively - P2P traffic will be reduced in speed after downloading 0B between the prescribed 'peak hours'.

BT do clearly explain the limitation on their website so the second sentence is satisfied. Is the reduction 'moderate' would seem to be the sticking point as this parameter is not defined.


---------- Post added at 20:10 ---------- Previous post was at 20:09 ----------

And now the argument descends to ridiculous levels (again!)

Re: Just had sky fibre installed
 

qas sorry I cant back you on this there is a clear difference.

if you go on what you are trying to define then by that logic not a single thing in existance is unlimited.

There is a very clear difference between selling a specific up to speed and then allowing a free for all on all protocols. Then doing the same thing but artifically restricting specific usage patterns. The latter sigificantly can reduce an isp's costs whilst saying their product is the same to customers.

My guess is if found a BT advert that doesnt mention clearly p2p is excluded the ASA would uphold a complaint I make. Dont assume companies get it right over consumers on legalities, because I did a complaint against VM to the ASA, I was the only complainent and the decision was upheld against all of VMs lawyers.

Also have to think what the average person thinks unlimited is, and you are the first person I have come across trying to explain it the way you have.

---------- Post added at 20:56 ---------- Previous post was at 20:53 ----------

Ferret what BT dont mention tho is p2p upload is throttled 24/7 to around 1/20 max speed. It is in the small print but not made clear.

Re: Just had sky fibre installed
 

Disagree. "must also" implies "in combination with".

It cannot be in combination with something if it stands on its own.

---------- Post added at 15:58 ---------- Previous post was at 15:53 ----------

That's my point. Only one very specific attribute is "unlimited" and that is the only one they are talking about.

Selling a car with a 200mph top speed and "unlimited" mileage doesn't mean you can always drive at 200mph all the time, wherever you are.

I am?

http://infinityfibrebroadband.com/20...limited-usage/

Because these guys describe "truly unlimited" as "no individual user controls targeted at atypical or heavy users on our BT Total Broadband and BT Infinity products.” and "allowing them to use as much bandwidth as they wish"
Go on then...
http://www.dmsluk.co.uk/business_pro...roadband.shtml


It isn't. I get between 1/3rd and 1/1 max speed. There is no specific, constant, or usage defined cap.

Re: Just had sky fibre installed
 

its consistent here. It is also consistent for most BT customer's, I dont know if you are special or not. The consistency been reported by various people is a upload speed of around 1mbit/sec on p2p protocol 24/7, the inconsistency is in the download throttling.

However you seem to have completely misunderstood the ASA regulations, they dont care if its a specific limit, they just care if its moderate or not. If it had to be constant then it may well be a regulation that doesnt exist as all a isp would have to do is slightly adjust it each day and then say its excluded.

To summarise on unlimited broadband products all limitations of service have to be clearly described on advertising material, based on past ASA decisions, having it in the small print is not good enough anything not described and is above moderate affect on the service is in breach. The ASA dont proactively look for breaches they act on reports.

and your car analogy is a big fail, the reason you cant do 200mph is due to road laws. You getting nowhere making make believe comparisons that are not a comparison, there is no law stating p2p has to be throttled.

Re: Just had sky fibre installed
 

I think you've misunderstood the ASA regulations. The ones we're talking about pertain to usage limits and usage limits only. Nothing to do with traffic management, shaping, or limiting. That's a completely different aspect of the service and covered by completely different guidelines.

As for the consistency, well clearly it isn't consistent if your results are completely different to mine. Last I was on 40/10 P2P was limited to 3Mbps upload some weeks and no limit at all other weeks. Since upgrading to 80/20 it's either 3Mbps or 20Mbps upload and I haven't seen anything in between.

As far as I'm concerned for unlimited products the only limitations that have to be clearly described or absent are usage based limits. Non-usage based limits that apply the same nomatter what service a user's on or how much they used, are entirely irrelevant.

And finally, no, the reason you can't do 200mph is not because of road laws, it's because you don't expect to be able to all the time. There is no road law saying you can never do 200, there are plenty of roads with no speed limits, both in this country and elsewhere. People are used to and fully expect that there will be other limitations in place, and that is perfectly normal. The same goes for your internet connection, everybody expects there will be limitations to most of the time on any service that have nothing to do with your utilization.

Re: Just had sky fibre installed
 

No, that's what you're talking about. The point you've missed is that others are questioning the limits imposed on products that are following guidelines and advertised as unlimited. The guidelines are vague and references to 'moderate' etc are open to interpretation.

Your analogy was flawed however. A closer analogy would be buying a car that can do 200mph, subject to applicable laws and general traffic flow, but finding that the car dealer imposes a further restriction that the car will only do 20mph if you want to drive between London and Newcastle on the A1 in peak periods of their choosing, irrespective of whether the road is busy or not. This was advertised in the brochure of course, so that's all right then :)

Re: Just had sky fibre installed
 

Qas where is usage limit mentioned in this statement?

Re: Just had sky fibre installed
 

I think Qas is operating on a different plane of reality
I find it best just to ignore (block) people like that, it saves getting a headache over it. :P

Re: Just had sky fibre installed
 

I wont be blocking Qas as he is a valuable contributer, I just find his opinion on this a bit odd but I will agree to disagree with him.

Re: Just had sky fibre installed
 

In the first part of that paragraph which I assume you deliberately left out.

Re: Just had sky fibre installed
 

I've just ordered Sky Fibre Unlimited at last :)

Re: Just had sky fibre installed
 

:woot: :woot:

Re: Just had sky fibre installed
 

I doubt you will be disappointed :)

Re: Just had sky fibre installed
 

Good for you :)

I hope the install goes as planned and you finish up with a great connection.

Re: Just had sky fibre installed
 

4 months after being installed and the weekend/evening lag is annoying me now...

http://www.thinkbroadband.com/ping/s...24-03-2013.png

....the lack of lag makes these graphs look so boring :(

Not bad enough to make me want to return to Virgins lag though :D

Re: Just had sky fibre installed
 

What he said :)

http://www.thinkbroadband.com/ping/s...24-03-2013.png

Re: Just had sky fibre installed
 

Love the uniformity of yours Mick! Perfect image for OCD network peeps :)

Re: Just had sky fibre installed
 

It is good but I prefer your latency :)

Re: Just had sky fibre installed
 

Im running a web server on port 80, as well as a few other services so of course my graph looks awful :D

https://www.cableforum.co.uk/images/...2013/03/13.png

---------- Post added at 17:04 ---------- Previous post was at 17:04 ----------

But for the OCD among us I do agree too many spikes...

https://www.cableforum.co.uk/images/...2015/02/14.png

Re: Just had sky fibre installed
 

Now on unlimited Pro with Sky

https://www.cableforum.co.uk/images/...2013/04/35.png

Re: Just had sky fibre installed
 

Welcome to proper broadband

Re: Just had sky fibre installed
 

Still waiting for mine.

The guy who took the original order screwed up somehow by making separate orders for the line rental and the Sky Fibre (although we have Sky BB Unlimited we still had BT line rental due to being customers before the Sky line rental requirement), causing the Sky Fibre order to automatically be rejected due to "overtaking" the line rental order.

So, we had to wait for the line rental swap to take place, and *then* order sky Fibre again.

Did that on Saturday, and the new installation date is Monday 22nd April...

Still got the same deal, though :) Half-price line rental for 6 months + no installation fee + half-price fibre for 3 months :)

Re: Just had sky fibre installed
 

Thats a sweeter deal than I got Matt, having said that I didnt haggle, I just rang up and said where do I sign :).

I decided to go ahead and try the new router (SR101) but couldnt get Sky to send me one for nowt, so Ive just bought one of Ebay for £30 brand new and in the box :)

I very kind forum member had previosuly got my WRT610N router to work on OpenWrt firmware but it proved to be just too buggy in the end so I had to revert back to the older Sagemcom unit.

I also noticed last night that web pages seemed slow to load (unusual) so I did a sweep of the area and found that Sky are now providing BB to most of my neighbours and we were all on the same wireless channel (No1), set it channel 3 and it has improved now thankfully, but fingers crossed the SR101 will improve things further.

Re: Just had sky fibre installed
 

https://www.cableforum.co.uk/images/...2013/04/34.png

Spike-o-matic?

Re: Just had sky fibre installed
 

Wowzers qas, I thought you had more base latency than that, have you been playing :)

Re: Just had sky fibre installed
 

Still dont get why mine is so "spike-o-matic" even under zero usage

[img]Download Failed (1)[/img]

Re: Just had sky fibre installed
 

Ive seen similar spikes on mine under zero usage and wondered if it was to do with the Sky plus box being connected ???

Your running your own router arent you ?

Re: Just had sky fibre installed
 

Yup, that graph is under zero usage as well, only my computer was connected at the time

Re: Just had sky fibre installed
 

Talking of time it's repeated precisely every hour, not on the hour but every hour

Just had my digital micrometer up to the screen to make sure, but it's not quite every hour exactly actually :)

Re: Just had sky fibre installed
 

Going by the logic your screen detects when you leave the computer to make a hot beverage and during that time the computer is ferociously downloading anything it can, stopping only when the screen detects your presence again?

Re: Just had sky fibre installed
 

:) You might be onto something there :erm:

Re: Just had sky fibre installed
 

I'd seen that signing up for the phone line rental online would have given half-price for 12 months (offer for existing customers still with BT for line rental), but that for the Sky Fibre it was only new customers who got no installation fee + half-price for 3 months.

So I phoned up and asked "are there any deals you can give me?" :)

Only 6 months half-price for the line rental, instead of 12, but being given the same deal as a new customer for the Sky Fibre gave a greater total saving than doing the phone line sign-up online.

As for the SR101 "Sky Hub"... I thought that that was supposed to be free for all Sky Fibre customers, new and old?

Re: Just had sky fibre installed
 

It is nice when a provider treats existing customers as well new ones :tu:

Re: Just had sky fibre installed
 

Heres 2 weeks worth of graphs, as you can see the blip happens at intervals just over 1 hour, without stopping, but lessening in height, then once they get close to disappearing, they go back to being big again. Strange.

Re: Just had sky fibre installed
 

craig as already said to you is due to the router.

I have tried a fair few routers on mine and I see different patterns for each router.

Re: Just had sky fibre installed
 

I have tried different routers to the same effect though

Re: Just had sky fibre installed
 

Heres mine whilst using the SR101 hub, nothing my side going on to cause the spikes

http://www.thinkbroadband.com/ping/s...16-04-2013.png

---------- Post added at 10:44 ---------- Previous post was at 10:42 ----------

Not if youve already got the sagemcom (and its working), I bought one off Ebay in the end for £30 brand new and in the box

Re: Just had sky fibre installed
 

Oh. Weird. I guess that means my deal was even better :) (sorry :erm: )

Re: Just had sky fibre installed
 

:D I wont hold it against you,



On a separate note I was hosting 5 player matches on Black Ops 2 last night between 9:30 till 11:30 pm and no real sign of lag or the router bogging down which is good news for the SR101 imo, my TBB monitor (see above post) didn't show any issues either.

Re: Just had sky fibre installed
 

I actually received a *second* free Sky Hub today! I guess it's due to the initial cock up in the order.

Re: Just had sky fibre installed
 

Always handy to have a spare :), if not they regularly fetch 30 odd quid on ebay.

Re: Just had sky fibre installed
 

I'll keep it as a spare :)

---------------



Had my Sky Fibre installed this morning by an extremely friendly and helpful Openreach engineer called Robyn :)

She sorted out the Data Extension, and made sure that everything was up and running before she left.

https://www.cableforum.co.uk/images/...2013/04/15.png

Re: Just had sky fibre installed
 

Sweet ping there Matt, have you logged into the router to see what your syncing at initially, your getting pretty much exactly the same as me, my router says I'm on 39,998 kbps Downstream and 10,000 kbps Up.

Should be plain sailing from here on :)

Re: Just had sky fibre installed
 

Yeah, I've logged in and the router says it's synced at 40 down and 10 up.

The BT & Sky checkers said we could get up to 50something, so we could have gone for Sky Fibre Pro but I don't think it would have been worth the extra £10 for just another 10Mbps.