re: R36 Firmware Beta Test (was R35)
 

They made a general release of the one with the streaming bug despite being told about it by a number of people in the testing forum. That was because they felt they had to shut down telnet and ssh access and didn't care about the consequences. I thought this latest fiasco suggested they may have at least learned some lessons although as Chrysalis said they could have published the known bugs alongside the test release.

re: R36 Firmware Beta Test (was R35)
 

This is a total shambles from VM, absolute joke....

re: R36 Firmware Beta Test (was R35)
 

why didn't they just send out a firmware updating telnet, shh, the security flaws and then got their heads down working on the other bugs. you'd of thought things would get jumped on ASAP, its its 1 by 1 so be it. at least with babysteps you don't run the risk of a proper buggy overhaul plus longing the whole process out leaving said security flaws or whatever in place.

could someone please explain the firmware. not whats in it but who codes/builds it? is each firmware costing them or it is part of the deal for the SH with Netgear? is the deal so crappy that 1 lone monkey is working on it or is a team supporting the Netgear SuperHub? Whats VMs take on it, position? this is too shoddy to be true, somethings not right here.

re: R36 Firmware Beta Test (was R35)
 

Virgin go through NetGear, who then go through whoever else who's hardware (such as wireless card etc, modem) which makes up the unit, to hazard a guess. Whoever puts the firmware together, i don't know, perhaps netgear themselves.

I think it depends on price,, what ya pay for is what you get, I've got their business grade products which usually cost upwards of £150 each mostly and it's pretty reliable and good quality kit, especially their wireless access points which are wall mounted and the smart switches.. All have lifetime prosafe warranties

People here are quick to assume netgear is completely at fault here,

But it could be entirely possible the original netgear base firmware in fact didn't have many bugs and was tested properly... But that it is vm stripping bits out, adding bits in, tweaking it here and there to suit their requirements that has made it unstable in some ways.. Ok the wireless range isn't great, and it's a cheap bit of hardware... But again it was not cha choice of vanity that brought about the shape... Netgears stock product looks completely different.. And without an original to compare aide by side, it could well be vm grinding down the price which has also led to cheaper components being used, and rubbish cheapie internal aerials etc

re: R36 Firmware Beta Test (was R35)
 

The stock firmware on my wndr3700 seemed to be pretty decent although I didn't spend much time with it before flashing dd-wrt. The hardware is definitely great though.

re: R36 Firmware Beta Test (was R35)
 

There is an original to compare side by side, and people say that's crap too.

re: R36 Firmware Beta Test (was R35)
 

This whole firmware fiasco might be down to something as simple as instructions lost in translation between VM who speak no Chinese and a Chinese coder in a backroom somewhere relying on Google translations. :D

re: R36 Firmware Beta Test (was R35)
 

Or a monkey who speaks no Human and Hoominz that speak no Monkey.

re: R36 Firmware Beta Test (was R35)
 

I still remember that fiasco.

I remember posting on here saying youtube etc. hosed on the trial and VM would be in a real mess if they released the firmware, then 2 days later they did and all hell broke loose. Crazy stuff.

re: R36 Firmware Beta Test (was R35)
 

I was on the trial for the hub and told them it continuously reboots and said I couldn't continue the trial. It got released anyway, crazy indeed

Just had my R36 beta invite :) its getting rolled out on the 16th apparently :) will feed back

re: R36 Firmware Beta Test (was R35)
 

Same, but mine said 19th, hope to see some improvements!

re: R36 Firmware Beta Test (was R35)
 

Add me to the list, Might mean i can move off modem mode. :)

re: R36 Firmware Beta Test (was R35)
 

Mine says 19th too. But lastweek i rang up VM to reactivate my VMNG300.

re: R36 Firmware Beta Test (was R35)
 

Mine is also for the 19th. Going to have to retire the DIR-615 (probably temporarily though). Ho hum, we'll see.

re: R36 Firmware Beta Test (was R35)
 

Yeap, 19th here, but I've gone back to my VMNG300, so I'll have to pass on this one :)

re: R36 Firmware Beta Test (was R35)
 

19th here as well

re: R36 Firmware Beta Test (was R35)
 

me too

re: R36 Firmware Beta Test (was R35)
 

19th here too. Seems the majority is on the 19th...

re: R36 Firmware Beta Test (was R35)
 

Would hate to be on the 16th.. At least being on the 19th means that if there's a major issue they've got 3 days to pull it before the majority of us get the beta

re: R36 Firmware Beta Test (was R35)
 

did you guys and girls get a PM?

re: R36 Firmware Beta Test (was R35)
 

No email

re: R36 Firmware Beta Test (was R35)
 

19th here too. I am going to move mine out of modem mode tonight so that I can compare the differences. I need to be reminded of the reasons why I went into modem mode before I get R36!

re: R36 Firmware Beta Test (was R35)
 

:(

re: R36 Firmware Beta Test (was R35)
 

Perhaps they sent your invite to one of your clones??? ;) :p:

re: R36 Firmware Beta Test (was R35)
 

lol

re: R36 Firmware Beta Test (was R35)
 

hahahahahahahahahahahahahahahahahahahahahahahahaha hahahahahahahahahahahahahahahahahahahahahahahahaha hahahahahahahahahahahahahahahahahahahahahahahahaha hahahahahahahahahahahahahahahahahahahahahahaha

re: R36 Firmware Beta Test (was R35)
 

re: R36 Firmware Beta Test (was R35)
 

:rofl::rofl::rofl::rofl::rofl:

You love your stupid pictures don't you :)

re: R36 Firmware Beta Test (was R35)
 

19th here as well

re: R36 Firmware Beta Test (was R35)
 

We'd like to confirm that you've been accepted as a volunteer for the R36 Firmware Beta Test for the Super Hub and we'll be starting to roll this out to beta testers on Tuesday 19th June.

re: R36 Firmware Beta Test (was R35)
 

Email mate. Checked your inbox? Maybe they don't like you. Only kidding :D

re: R36 Firmware Beta Test (was R35)
 

Just to clarify I did get in with an email.. my "no email" comment was in response to thenry's query as to was the beta acceptance via PM..

re: R36 Firmware Beta Test (was R35)
 

probably

re: R36 Firmware Beta Test (was R35)
 

thenry, check to make sure that your email isn't bouncing and is still current

re: R36 Firmware Beta Test (was R35)
 

Sorry Kymmy, I didn't realise.

re: R36 Firmware Beta Test (was R35)
 

got it :D

19th June‏

re: R36 Firmware Beta Test (was R35)
 

EDIT as you posted that you had it before I sent

re: R36 Firmware Beta Test (was R35)
 

Should the thread title be altered to R36 now? It would seem that R35 is a dead duck :D

Re: R36 Firmware Beta Test (was R35)
 

Re: R36 Firmware Beta Test (was R35)
 

Your face is a dead duck.

R35 was our last hope. Our lord and saviour.

Re: R36 Firmware Beta Test (was R35)
 

I got the email too, 19th, this is the first time I've beta tested something (for VM), so should be interesting.

Re: R36 Firmware Beta Test (was R35)
 

RIP Superhub, for it will never receive the R36 firmware it has been accepted to BETA test.

No more shall i see your bright UV light illuminating my room in the dead of night, though the FRAGILE sticky tape i used to cover it up kind of killed two birds with one stone.

---------- Post added at 00:12 ---------- Previous post was at 00:11 ----------

:rofl:

Re: R36 Firmware Beta Test (was R35)
 

Same here, we shall see what it brings.

Re: R36 Firmware Beta Test (was R35)
 

I have to says I have bought Netgear stuff fo home and work and the firmware is always flaky. the business stuff is better but mainly because it does not change so often and therefore eventually gets fixed.

Re: R36 Firmware Beta Test (was R35)
 

is everyone set for the upcoming R36 https://www.cableforum.co.uk/images/...2013/01/10.gif

Re: R36 Firmware Beta Test (was R35)
 

Oh yep!

Re: R36 Firmware Beta Test (was R35)
 

Brace yourselves, recline and think of England (awful misquote I know). We'll find out in due course. How long is this trial scheduled to last? They have a month to prove that it's a proper fix or we will be very unhappy. VMNG300 will be the only resolution :D

Re: R36 Firmware Beta Test (was R35)
 

they have had enough time to bum around with this one so if it doesnt work they are going to look like a right bunch of muppets.

Re: R36 Firmware Beta Test (was R35)
 

We shall see in due course mon General. However, if this isn't an acceptable fix then I will not be happy.

Re: R36 Firmware Beta Test (was R35)
 

going to?

Re: R36 Firmware Beta Test (was R35)
 

They already do

Re: R36 Firmware Beta Test (was R35)
 

Has anyone an idea as to what time the beta will be sent to the Shub? Or do we just stay up all night in anticipation of rebooting the thing?
Thanks for the advance input VM. "You will receive an email".

Re: R36 Firmware Beta Test (was R35)
 

nobody should have been unhappy from day 1, it is an absolute farse that it has gone on for this long. It is a shame somebody who understands this stuff hasnt documented it and explained it all in a major tabloid to educate customers and users and humiliate VM

Re: R36 Firmware Beta Test (was R35)
 

If it's not there by 00:01 I won't be impressed. :D

Re: R36 Firmware Beta Test (was R35)
 

They have 4 weeks to make a proper improvement. Mr CEO bloke is going to be receiving a call thereafter. If we don't have acceptable wireless range (is 15 feet an unreasonable distance to ask for? Irrespective of the orientation of the Superhub). Not impressed.

Re: R36 Firmware Beta Test (was R35)
 

Superhub just restarted and i am now on the beta firmware :)

Re: R36 Firmware Beta Test (was R35)
 

just got the update,, apoligies for wrong date previously..

and

WOW, they have completely revamped the interface.. removed all signs of it being netgear lol

Re: R36 Firmware Beta Test (was R35)
 

Me too!

I can already tell that they've made some terrible decisions.

It looks like they've taken a few things out. I can't find a way to see the provisioned downstream/upstream speeds.

Re: R36 Firmware Beta Test (was R35)
 

I'm liking the UI!

Re: R36 Firmware Beta Test (was R35)
 

looks sexy, lets hope the performance matches.

Ive been holding off installing world of warcraft for the new firmware.. now to see if the superhub reset's while downloading.

Re: R36 Firmware Beta Test (was R35)
 

Got the R36 Firmware

Attachment 23568

Re: R36 Firmware Beta Test (was R35)
 

yeah same here

Re: R36 Firmware Beta Test (was R35)
 

i got the r36 update looks alot better layout thhan before

Re: R36 Firmware Beta Test (was R35)
 

can confirm they have removed the ability to see provisioned speed :(

probably because too many people was complaining they wasnt on the 10mbit upload lol

Re: R36 Firmware Beta Test (was R35)
 

me too, first impression is a what a horrible interface

its made navigation harder and all its done is look a little prettier

Re: R36 Firmware Beta Test (was R35)
 

nope, look closely, they have massively improved it!! click router status top right

Re: R36 Firmware Beta Test (was R35)
 

the intereface is a little heavy

Re: R36 Firmware Beta Test (was R35)
 

is it normal to have this many pre RS errors?

Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 35 299000000 Hz QAM256 -2.2 dBmV 43.1 dB 208 0
Locked 33 283000000 Hz QAM256 -1.9 dBmV 43.3 dB 134 0
Locked 34 291000000 Hz QAM256 -1.8 dBmV 43.2 dB 149 0
Locked 37 307000000 Hz QAM256 -2.7 dBmV 42.5 dB 175 0
Locked 38 315000000 Hz QAM256 -1.8 dBmV 43.2 dB 72 0
Locked 39 323000000 Hz QAM256 -1.9 dBmV 43.2 dB 97 0
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown


have VM had this firmware sitting around for the past 2 years?

2010 Virgin Media. All rights reserved. it says at the bottom...
wonder if this was the firmware that "should" of been on the superhub from day 1, but due to VM rushing it out, they just tweaked the netgear interface as a quick fix until this was ready.. hmm

i can confirm, that the provisioning details are still available.

As mentioned previously its under router status.. but you need to be logged out to get to it.

heres the url link, http://192.168.0.1/VmRouterStatus_configuration.asp

Re: R36 Firmware Beta Test (was R35)
 

The update has fixed jitter?

https://www.cableforum.co.uk/images/...2012/06/10.png

Re: R36 Firmware Beta Test (was R35)
 

I see, it only appears before you log in. It certainly is an improvement.

I always thought it was odd that the Superhub had no way for an installer to check how things were running without logging in.

Re: R36 Firmware Beta Test (was R35)
 

do they all check regardless?

Re: R36 Firmware Beta Test (was R35)
 

just got it too and also noticed they have removed the ability to see the provisioned speed, that is not a very good move at all to be honest. either it's on purpose or an accidental oversight. but I think the former is more likely.

I quite like the new UI but it will take a little getting used to.

aha I see where you can see the provisioned speeds now, interesting way of doing it, but I think it should be under advanced also.

Re: R36 Firmware Beta Test (was R35)
 

hope it improves something... that was snapshot from a moment ago lol

http://www.thinkbroadband.com/ping/s...19-06-2012.png

---------- Post added at 00:40 ---------- Previous post was at 00:39 ----------


its not removed its here,

http://192.168.0.1/VmRouterStatus_configuration.asp

Re: R36 Firmware Beta Test (was R35)
 

over buffers gone?! :shocked:

Re: R36 Firmware Beta Test (was R35)
 

Got mine in the last half hour as well looks ok. but have not been added to the beta part of the virgin fourm yet. also why am i on a beta version of the boot code as well which is 2.3.0beta7

Re: R36 Firmware Beta Test (was R35)
 

no idea, lol even more stranger is why at the bottom it is dated 2010

makes me wonder how long this firmware has been sitting around.. and whether it was the original intended firmware.. with everything previously being a "quick fix"

Re: R36 Firmware Beta Test (was R35)
 

didn't see that well spotted

Re: R36 Firmware Beta Test (was R35)
 

Hi all,

I have just received the new firmware.

Turned of modem mode as I was using a very old router which was stopping me get max speeds.

All I hope is that that router does not require resetting every day.

Re: R36 Firmware Beta Test (was R35)
 

Looks that way!

Seen the same on my graph.

Re: R36 Firmware Beta Test (was R35)
 

i like the interface. its a bit too heavy for my phone but on an actual PC/Laptop it looks very nice.

Firewall protection.. low/medium/high ?

wireless rate/mode.. upto 300 - Enable OBSS ?

Re: R36 Firmware Beta Test (was R35)
 

I turned of the firewall, set the channel to 1 not auto.

Up to 144Mbps so OBSS is not an option - this was by default.

I do wonder what are the best settings.

Re: R36 Firmware Beta Test (was R35)
 

firewall off? no

https://www.cableforum.co.uk/images/...2012/06/39.png

:LOL:

https://www.cableforum.co.uk/images/...2012/06/40.png

:)

Re: R36 Firmware Beta Test (was R35)
 

Firewall off.

2.4

Up to 300

channel 13 (I do wish all the home hubs around me would stop joining me on my nice free channel!)

Re: R36 Firmware Beta Test (was R35)
 

What speed should I expect using a wireless g device on 60mb broadband?

Re: R36 Firmware Beta Test (was R35)
 

changing firewall settings on mine made no difference.

turned it off, and now have it on high

speed is consistent :)

https://www.cableforum.co.uk/images/...2012/06/29.png

sadly though i can only get that speed at off peak times, lol it went downhill.. they added 2 new channels which was fine for a while.. and now its back to not so good :(

jitter for me also seems the same

https://www.cableforum.co.uk/images/...2012/06/30.png

Re: R36 Firmware Beta Test (was R35)
 

18-20Mb I think.

Re: R36 Firmware Beta Test (was R35)
 

Can we get a gallery of screenshots please?

Re: R36 Firmware Beta Test (was R35)
 

Firewall set to anything above low will block MSN Messenger

Re: R36 Firmware Beta Test (was R35)
 

Can confirm that, lol Windows Live messenger signs in ok, but no contacts load up when set above low.

Re: R36 Firmware Beta Test (was R35)
 

lol!

Re: R36 Firmware Beta Test (was R35)
 

I think someone deserves a pat on the back...

Re: R36 Firmware Beta Test (was R35)
 

:rofl:

Re: R36 Firmware Beta Test (was R35)
 

virgin media superhub wireless
Attachment 23569

virgin media superhub in modem mode Linksys E4200
Attachment 23570

Re: R36 Firmware Beta Test (was R35)
 

After a reboot of the Shub and PC:
http://www.thinkbroadband.com/ping/s...19-06-2012.png

Re: R36 Firmware Beta Test (was R35)
 

Under Device Connection Status all my devices show as wired, but most are wireless (iPhones etc).

Trying to add a screen grab.............

Re: R36 Firmware Beta Test (was R35)
 

That is terrible. I'm trying to resist getting that router and hoping this update sorts the speed out. Going to the test on wireless n tonight as my laptop is only g.

Re: R36 Firmware Beta Test (was R35)
 

Cant get any wireless devices to connect.

Aarghhh.....

Re: R36 Firmware Beta Test (was R35)
 

I can't go to the advanced settings page...

Nothing happens when I click on the "Advanced settings button"

EDIT: Found it..

From another forum "right av just put mine into modem mode and can confirm you can get all the details advanced setting etc after you go to 192.168.100.1 top right it says Router status click that"