Re: BBC Red Button
 

Just watched highlights from The Olivier Awards via the red button on freeview.
No doubt this could also be watched via VM provided you are not a Tivo customer. Come on Vm (& the BBC) it not too difficult to make these video streams available to Tivo customers via the red button?!?!

Re: BBC Red Button
 

Spot on greg.:tu: and the question is why they can't they put the red button video streams on the EPG ?

Re: BBC Red Button
 

I believe it's because then it's classed as a 'proper' channel and requires seperate OFCOM approval

Re: BBC Red Button
 

I asked this on the community forums and NickO said it was because they couldn't have it in the EPG just on Tivo it would have to be in the EPG on V+ and V Boxes.

Not really sure why that prevents them doing it, just stick them in the 800 or 900s.

Re: BBC Red Button
 

Maybe because TiVo uses full EPG metadata for channels whereas the V boxes can have basic info

Re: BBC Red Button
 

Thanks Ben for a very concise answer.:)

Re: BBC Red Button
 

Ben is that a need or a want ?

Re: BBC Red Button
 

Anyone know what ( if any ) the plans are for Snooker coverage on the BBC Red Button on Tivo ?

Day 1, and no chance to see the "other" match, ie the one that BBC have chosen not to show. I'm assuming this is available on V+ BBC Red Button - anyone confirm ?

That's a year now I've had this Tivo box, and I remember complaining about this at last years Snooker World Championship.

Re: BBC Red Button
 

Red button snooker coverage is not available presently on the Tivo box.:td::(

Re: BBC Red Button
 

i am missing the programme information i used to get when pressing the red button while listening to radio stations (mainly BBC 3/6) on the V+.
Especially the "now playing" box:eek:

Re: BBC Red Button
 

Thank God for Eurosport.

I had assumed that when we got the Red Button functionality recently, we would get the same Red Button features that Freeview and cable V+ punters get. Why don't we ?

A £20 freeview box can do it, why can the state of the art Tivo box not, a full year after it has been rolled out ?

Re: BBC Red Button
 

One thing to remind you is its the BBC who are at fault for not putting it on the Tivo Sports app.:td::(

Re: BBC Red Button
 

Why does it need to be "on an app" ?

Why can't Tivo just do what the V+ box does ? ie when you press the Red button you get the multi screen option and press the number that you want ?

The info must be able to be got down the cable, nothing changed physically when they replaced my V+ with a Tivo. So it just needs whatever decoding exists in the V+ to be replicated in the Tivo.

I'm still staggered that Virgin released the Tivo box without this working - a step backwards that every Freeview and old style cable box can do, yet the Tivo can't.
Ridiculous

Re: BBC Red Button
 

That is also 'an app', just using the different firmware language that is in the V boxes

It does work - as the Sky Sports interactive options show.

It's the BBC that haven't added into the app they have written for TiVo

Re: BBC Red Button
 

Den

For pity's sake "Its Sky's fault for not....",
"It's the BBC's fault for not.....",the one common denominator here is Virgin Media and their apparent lack of ambition/funds/technology or what ever for not supplying their customers with products that really deliver and these customers deserve,perhaps before accusing every other broadcasting company people on here should look a bit closer to home and start demanding the things TiVo is obviously lacking from their supplier,ie Virgin Media,sorry to sound negative but it really needs addressing.:(

Re: BBC Red Button
 

Sorry Ben, but my contract is with Virgin, not BBC or any sub-suppliers, so I expect Virgin to provide me with a service that supplies all the functionality expected in this day and age. How they get that functionality working is up to them.

I seriously would not have gone for a Tivo if I had known that the Red Button problems would not be working 1 year down the line. The actual Tivo "search" functions, Apps and Thumbs Up/Down stuff I never really use. Wish I'd just stuck with a V+ box.

So Olympics looks like it will be covered thankfully. What about Wimbledon, will I be able to choose which match I watch like I've been able to do for the past few years with a V+ box ? I'm now thinking probably not..............

Re: BBC Red Button
 

It's up to both. Virgin Media supply the platform and technology and the BBC supply the content and for the Red Button services how that content will be accessed.

Exactly the same as it is on the V Boxes.

The BBC interactive services on TiVo are written by the BBC themselves, using the platform Virgin have provided. What the interactive services do or do not do at this stage are down to what the BBC have written.

Re: BBC Red Button
 

Exactly, surely the beeb could just add a stream to the current BBC sport app which is currently only been used for F1

Re: BBC Red Button
 

Behind the scenes, then technically, yes I agree, that is the divison of who does what.

But as I said, it's VM who are selling the package.

It's a bit like you buy a BMW car. Now they don't make all the parts themselves, they'll buy in some of the parts from suppliers ( say Brembo for brakes for example ). If the brakes on your car don't work properly, who do you complain to and expect to get it fixed, BMW or Brembo - BMW of course? Would you be happy if BMW said, "Oh that Brembo's fault, they haven't engineered the brakes properly" ?

I don't mean it's a VM fault technically, but VM as a service provider are not providing what is required compared with all the competition ( including their own V and V+ offerings ).

Also, there is no mention in all the glossy Tivo adverts about lack of Red Button functionality, it's all about how this is the best TV service you can get on the market today.

Re: BBC Red Button
 

Not the same at all

---------- Post added at 21:54 ---------- Previous post was at 21:52 ----------

The TV adverts don't mention lots of things, they are there to promote the things the box can do

The web pages for TiVo however say http://my.virginmedia.com/discover/t...ch-browse.html

You can also catch up with BBC programmes on BBC iPlayer, which you can access by selecting a BBC channel and pressing the red button*.
*Red button services coming soon.

Re: BBC Red Button
 

Over 12 months later and still "coming soon"....:D:D,go on Ben,define "coming soon"

Re: BBC Red Button
 

Like others I'm a bit gutted that you can't access multi-screen options from pressing red button on the TiVo like you could on the V+
Snooker's on at the moment and at least I can watch on the internet PC but still not the same as sitting down comfortably in the living room and watching it. That BBC Sport app only has F1 news on it too. zzzzzzzzzzzzz....

Re: BBC Red Button
 

Lets face it for some people ( myself included) Virgin have bought into a pup. Tivo seems to be a box of hot air disguised as the Greatest PVR. Its not. If you have a V+ hang on to it - I would advise anyone not yet having a TiVo to think long & hard about it. Or as I, keep your V+ & treat the TiVo as your "second" or in my case poor third source of TV .
I tend to use the TV`s Free view before TiVo. But I use the Red button a lot.

Re: BBC Red Button
 

It seems my dear chap Itshim is having the grumps again as regards to the TiVo but Itshim please explain why you think Virgin have bought into a pup?.:)

Re: BBC Red Button
 

Totally disagree with you there. I love my TiVos and hate using the V+ that's in my step daughters room. She even wants a TiVo to place it.

TiVo does so much more than the V+ and I think some people dislike it because of fact it's a bit more complicated. Red button services are now available and will be getting better over the next few months.

Re: BBC Red Button
 

That the crux of it Stephen. TiVo has to improve a lot and I'm sure it will, but how quickly? Currently though it is a televisual mystery that a supposed upgraded box cannot give what the box that it's replaced can. Many red button services on HD+ box that aren't in Tivo, no reminders, clunky record etc. Yes it has many good points but beggars belief that it was launched without at least all a V+ box can do.:( So IMHO it will be a very good product but some way off it yet.

Re: BBC Red Button
 

Chicken and the Egg thing that though - you need a reasonable customer base installed for it to be worth providing apps for, yet without the apps some people won't want it

Re: BBC Red Button
 

i am missing the programme information i used to get when pressing the red button while listening to radio stations (mainly BBC 3/6) on the V+.
Especially the "now playing" box....

Of course, i can switch the tv over to freeview to get the info while i listen to radio through the stereo......

Re: BBC Red Button
 

Do you seriously believe VM's TIVO success will hinge on apps , I would think its advanced feature set should be its biggest selling point. This is one view I share with Carl and that's TIVOs main strength is its original trump cards such as 14 day EPG , wishlists , never ending series links plus many more , surely anyone desperate for a vast array of apps can purchase a games console , Roku etc and sub free.

Re: BBC Red Button
 

For once MM l have to agree considerably with the many points yourself and Carl are making but it is also nice still to have the apps in there as some of them are very useful and used quite a bit in our household.:)

Re: BBC Red Button
 

By 'Apps' I'm also including services under the Red Button

Re: BBC Red Button
 

You've obviously completely forgotten all of the posts here and elsewhere prior to the TiVo launch where people were whining that they wanted TiVo NOW NOW NOW!!!! Of course, it launched and most of the same people switched to whining that it was an incomplete product.

Re: BBC Red Button
 

Apologies for that Ben didn't realise.

Re: BBC Red Button
 

No hadn't forgotten, wasn't one bit interested and therefore didn't read them;)

Re: BBC Red Button
 

All the negative posts here for a start.
I would love to see the accounts relating to it. If they did not get them at a lower price than V+,& they are - as with me "giving it away". I fail to see the extra revenue stream that it should bring in. ergo a pup. I wonder how many BRAND NEW customer & therefore extra revenue it has brought in ( always remember ,some would have signed up if only the V+ was offered) Add to this the cost of promotion( I would be surprised if TiVo helps with that).

From the people I have spoken to its not a sales winner, nor loser. However no Atlantic seems to be a sales loser.
As I would prefer to use Virgin & have no problems with the services offered, I hope they & as the provider its down to them. Get it sorted soon.Instead of relying on smoke & mirrors, its not OUR fault its other people line,can only keep the biggest supporters happy for so long. It has not chance with a cynic like me.!

Re: BBC Red Button
 

But as has been mentioned many times, reminders were never part of TiVo and VM and TiVo didn't think people would need them due to the three tuners. Especially as reminders are a legacy feature from before there were PVRs.

Red button has just launched so will of course get more content over time. So it's not really an issue. It used to be no red button on TiVo now it's, boo red button sucks. Some people are never happy.

Re: BBC Red Button
 

I can see people's point about TIVO launching without red button features and reminders and I believe at early release it was a frustrating experience but in my experience of it since the 15.2 update its been very stable , my parents have only had call to reboot the box on one occasion and I find the speed more than acceptable sure it's not as quick as Sky but let's not forget that TIVOs interface is loaded with graphics and is dealing with more data. The only really poor points in my opinion are the apps and my parents hate the suggestion feature in fact they've turned it off , that said im knitpicking with these. In my opinion it's strongest feature is its advanced search which blows Sky+HD's version out the water , I'd like too see a dynamic EPG added but other than that alls pretty good with it in my opinion.

Re: BBC Red Button
 

Perhaps a bit of customer research would have brought these issues to light.;)

Re: BBC Red Button
 

Yep, that was me!


Nope, that wasn't me.

Lack of red button doesn't bother me and I think adding reminders was a waste of development time and money, which would have been better spent on other things. With three recordable tuners, you don't need reminders.

Re: BBC Red Button
 

Maybe you might not need reminders but the majority of people with TiVo do want them as this should have been on there from the start but thats neither here or there now as we know they will be with us by the end of the year.:)

Re: BBC Red Button
 

Source?

Re: BBC Red Button
 

I certainly want them Den,and the majority of people i have seen posting do seem to want them also on TiVo ,with a few notable exceptions.;)

Re: BBC Red Button
 

I want a lobotomy so would that count me as wanting reminders?

Re: BBC Red Button
 

Only if you wanted a reminder about having the lobotomy.:D:D:D

Re: BBC Red Button
 

There have been several threads and polls over this and the majority wanted reminders unless you think otherwise SP.:)

Re: BBC Red Button
 

Dunno why we are even still discussing the Reminder thing - they wouldn't be on the list to be added to TiVo if Virgin Media didn't think it was worth doing based on customer feedback

Re: BBC Red Button
 

Guess its one of those things Ben that will still raise its head from time to time,even though we all know they are on their way.:)

Re: BBC Red Button
 

Well as it happens... ;)

I can only find one poll. 24 out of 53 is not a majority.

Besides, it tells you nothing about the opinions of the other 500,000+ TiVo users.

Re: BBC Red Button
 

Well it you are just counting between yes and no its a clear 60/40 split SP and thats good enough for me and many others.:)

Re: BBC Red Button
 

See, you're doing it again! Who are these "many others" and how do you know it is good enough for them?

Re: BBC Red Button
 

Any sports fan would want the reminder function. Leaves you free to get on with other things without watching the clock knowing that tv will change over in time for game. Denphone is spot on, reminder for any sports fan is a must.

Re: BBC Red Button
 

Doing what again?.;)

Re: BBC Red Button
 

I always manage to remember when something I want to watch is starting ;) never missed a football match since getting TiVo.

Re: BBC Red Button
 

Well done you:)

Re: BBC Red Button
 

Why isn't the BBC red button not working for the snooker on TiVo?? It works perfectly on my freeview and my V+HD box but not at all on the tivo all it brings up is last weekends formula 1 highlights page and to the right of that under 'LIVE' it just shows which F1 is coming up next.

Re: BBC Red Button
 

Its because the BBC so far have just decided to put F1 on it and because of that it quite clearly shows that the BBC have a lot of work still to do to make this app the finished product..

Re: BBC Red Button
 

Thanks Den, much appreciated. Saves me ringing CS to see if it's a fault :D

Re: BBC Red Button
 

See Tivo is getting a right pasting on Virgins help & support forum (. sorry still don`t know how to link).
Fanboys to the barricades, man the defenses Virgin expects etc.

Re: BBC Red Button
 

Which areas are you talking about Victor.;)

Re: BBC Red Button
 

TiVo - Help & Support Forum

Just look at latest postings Red button Etc :dozey:

Re: BBC Red Button
 

l see you know how to link now then.:tu:

---------- Post added at 14:47 ---------- Previous post was at 14:44 ----------

Yes but you are forgetting one thing my dear chap and that BBC are wholly responsible for putting out the BBC sports app and that includes what content is available on there at present.

Re: BBC Red Button
 

Its about time BBC hurry up and finish it

Re: BBC Red Button
 

Yep, the majority of people who post on there are pretty much a lost cause in that they suffer from the delusion that V+ is better than Tivo. Best not to wake them up and just leave them there, living in their quaint world of technology from the past. :D

Re: BBC Red Button
 

Where as on here the majority are quite happy to but up with a half baked system and pay an extra £5 to do so,best not wake them up eh!!:rolleyes:

Re: BBC Red Button
 

And we wonder why people do not post on here that much now:erm:

I'am using Windows 8 at the moment and that is half baked? People need to move on?

Re: BBC Red Button
 

Half baked it may be in your mind but imcomparable compared to any other STB on the market.:)

---------- Post added at 15:13 ---------- Previous post was at 15:11 ----------

No they have took their grumps and groans elsewhere it seems.;)

Re: BBC Red Button
 

Well, Tivo is fully baked for me. I have no use for the things that are missing (which are being implemented) and the large numger of features that are on tivo that are missing from V+, I have masses of use for.

And, I only pay £3 in total for both Tivos (pays to be an early adopter some times!)

Re: BBC Red Button
 

Didnt know I had ! its a cut & past from my bookmarks !

For the life of me I can not think were I saw it .Maybe on Virgin forums a reply from BBC blaming Virgin. Something along the lines it all on the Web to get, not there fault if Tivo cant :confused:
And anyway its not me complaining this time. I`ve given up on decent red button services on TiVo & put freeview & Tivo into one set switch as required:shocked:

---------- Post added at 15:38 ---------- Previous post was at 15:35 ----------

They pay me £10.50 a month to have it :p: late adopter:D

Re: BBC Red Button
 

Now, that's just bragging :D Good get though!

Re: BBC Red Button
 

at why i gone to sky i no were i am and what i am getting with sky virgin done with me from this weekend so no more virgin i had sky put in on monday :)

Re: BBC Red Button
 

Eh?

Re: BBC Red Button
 

Ken mate you have been a good poster on this forum and you will be missed when you go to the dark side. Hope to see you back here soon mate:)

Re: BBC Red Button
 

What's the staff incentive scheme like at Virgin? Ken strikes me as the sort of person that would have stayed had they made just a crumb of effort, even if it was just taking the time to explain things properly. I fear that Sky's channel line up means it will always be difficult to tempt customer's back once they've made the jump, but that's probably not true in reverse meaning customer service is all important, particularly for those able to get decent adsl broadband speeds. Shame.

Re: BBC Red Button
 

i had big row if virgin run out today and i know what comeing and it not a lot i no is i worked for them .

Re: BBC Red Button
 

Im sorry mate, and please don't take this the wrong way, but i cannot comprehend what you have just written above, could you explain it a bit better?

Re: BBC Red Button
 

means that he had a huge row with Virgin. He knows what is coming up from them and it's not a great deal. he knows this because he worked for them. I think.

Re: BBC Red Button
 

Personally i got a good deal to swap to TiVo free install and activation,keep my V+ box for free multiroom and a £7 a month discount applied for two years,which more then covers any TiVo fee so i am quite happy at the moment,particularly now red button is being implimented on sky sports.:)

Re: BBC Red Button
 

ok mate there a lot off cut back there you got me now ?

Re: BBC Red Button
 

When are supposed to be getting more TiVo red button content from the BBC sports app?.

Re: BBC Red Button
 

We will have Euros starting on Friday (which I guess not have much red button use) but then the biggy is Wimbledon.
If like last year we still don't have the red button features for Wimbledon I think you will see a hell of a lot of people complaining unlike last year when it was just the early adopters

Re: BBC Red Button
 

Well you would think with the Euros there would be plenty of facts and figures at the very least plus some other additional red button centent.

Re: BBC Red Button
 

Try it now :)

Re: BBC Red Button
 

Yes it is there now SP thanks.

Re: BBC Red Button
 

I know this is not TiVo.

But why is the series link not working for Euro 2012 on BBC One on V+ boxes?

Re: BBC Red Button
 

Maybe VM's way of getting everyone over to TiVo?

Re: BBC Red Button
 

so it not going to be on the tivo box then ?

Re: BBC Red Button
 

The series link works perfectly on the TiVo box Ken.

Re: BBC Red Button
 

thanks mate

Re: BBC Red Button
 

A update about the BBC Red Button Sports App Upgrade.

http://community.virginmedia.com/t5/...e/td-p/1249345

Re: BBC Red Button
 

Because no-one wants to record live sport (or so we're frequently told :p:)

Re: BBC Red Button
 

Ive got it already.:)

Re: BBC Red Button
 

i got it to this there more to come them? look lot better now thank for the info

Re: BBC Red Button
 

Touché :D

Re: BBC Red Button
 

Well its seem this BBC TiVo Sports app although full of video clips regarding Euro 2012/F1 also has its limitations it seems as there are no text articles there and no list of fixtures or tables in the Euro 2012 section and in the F1 section there is nothing but a few clips and my question would be is this as good as it gets because at the moment its just another half baked attempt by the BBC

Re: BBC Red Button
 

I highly doubt it. What we're getting on TiVo is the next generation red button services forth new internet-connected devices. The old red button on the V+, Sky and Freeview will eventually become a relic of the past like Teletext.

Re: BBC Red Button
 

Whats wrong with Teletext :confused:;)

---------- Post added at 15:12 ---------- Previous post was at 15:07 ----------

I have no problem with what they are trying to do with the Red button,
I have problems with the time it is taking & the spin put on the announcements about it. :erm:

Re: BBC Red Button
 

The current Red button on TIVO & direct from BBC channels carry a text service for news, business etc, this is the type of service that we want for sports on the RB. V+ has this service at the moment and provides news/info on a wide range of sports why can't we have this on Tivo

Re: BBC Red Button
 

Exactly as where are the text reports and group standings/fixture lists and where are all the other sports and information about them too.

Re: BBC Red Button
 

This worrying I SO agree :p:

Re: BBC Red Button
 

I like the red button- I'd forgotten the joy of radio commentary in time with live pictures, I had no chance of watching the Canadian grand Prix so caught up with it quite well using the video clips and I've also been enjoying the f1 stuff during the live races like team radio. I haven't yet seen much of the live stuff in hd despite the recent announcement, so I'm hoping that'll come because it can be a bit jarring when you're switching from live hd pictures, but for me this is a clear work in progress and so far so good.