Re: SuperHub becomes standard kit
 

ya, you mean the the shub creates another unneccessary hop the data has got to go through which increases the opportunities for problems to occur

Re: SuperHub becomes standard kit
 

yeah that makes it sound simpler to whatt im trying to explain with weird examples not connected to what i am saying just a example of what i am trying tio explain

Re: SuperHub becomes standard kit
 

if you have a 3 metre ethernet cable or a 50 metre cable it wont make a difference, anything above 100m is when signal starts to degrade

Re: SuperHub becomes standard kit
 

go do some bench testing you will see there is a difference, add patch panel and switches into it and you can see a difference on 100mb network of about 4-6mb ie as much lost to be 94mb 1gbit can lose up to 12-14mb from it total

but that isnt for thsi thread it ould be off topic i was trying to use it as aexample of wha ti was meaning

Re: SuperHub becomes standard kit
 

im using a 25 metre ethernet cable at the moment and theres no different using a 1 metre ethernet cable

Re: SuperHub becomes standard kit
 

A short additional length of cable and the RJ45 joints causing increased jitter or latency is (imo) complete hogwash. What could have an impact is the additional set of electronics in the path - especially the low end tat used in some hubs :rolleyes:

Re: SuperHub becomes standard kit
 

Umm... WPS?!

Or does the Superhub fail at that as well?

Re: SuperHub becomes standard kit
 

The SuperHub is AES256 (from the help info within the admin pages):

---------- Post added at 21:59 ---------- Previous post was at 21:58 ----------

WPS works fine on it

Re: SuperHub becomes standard kit
 

Of course the annoying lights mean many hide the thing away making access to the button difficult - when I had one I'd have had to move the settee to get at it.

Re: SuperHub becomes standard kit
 

Good. That means the length of one's WPA key and how hard it is to type becomes largely irrelevant.

http://www.speedguide.net/routers/netgear-cg3202-docsis-30-dual-band-wireless-n-voip-2271

Interesting data page, despite what everyone says that this isn't dual band.. That page would suggest otherwise.

Also highlights just how much vm have modified it disabling a good few things.


Why couldn't they just leave the netgear firmware alone?

It probably worked great was properly tested... Then vm broke it by disabling and modifying everything.

Also appears that despite people saying ssh access was a bug, it wasn't it was a feature put in the firmware by design.. And presumably forgot about when vm played with it

Re: SuperHub becomes standard kit
 

That is the old standard hub not the Superhub.

Re: SuperHub becomes standard kit
 

Since when was the old standard hub DOCSIS 3 with gigabit ports and dual-band N?

P.S. The Superhub has a modular slot for the wifi card - i.e. it is not integrated into the circuit board and is changeable. Obviously that leaves VM free to put whatever they want in there, dual band or otherwise.

Apoligies my mistake lol

Are you sure?

Just checked and superhub is based on

3101

That is 3302?

Which suggests its newer than superhub.. Which would explain the dual band.

In which case vm would be better off using a superhub based on the 3302 as its docsis 3 and seems to be superior in features to superhub

Yep wifi is
Modular lol I've pulled a superhub apart so can confirm that

But I'm guessing due to firmware can't put another card in as it's drivers are coded into the firmware lol

Re: SuperHub becomes standard kit
 

the picture is of the standard hub but the specs is for superhub

Re: SuperHub becomes standard kit
 

Or they could upgrade the existing Superhub to simultaneous dual-band N for far lower cost by swapping out the wireless card.

Re: SuperHub becomes standard kit
 

The picture is of a standard hub not a Superhub as it has a custom casehttps://www.cableforum.co.uk/images/...2012/01/63.jpg

Re: SuperHub becomes standard kit
 

Indeed. The brown box in which the SH is delivered has a CG3101D sticker on it.

Why would VM disable features? I'm not privy to the reason but it's lijely to be either or both of:

1/
Fewer features means less support requirement. In which case Modem Mode should have been there from day 1.

2/
Fewer licensed features costs less to pay Netgear in licence fees.

Almost too simples.

Re: SuperHub becomes standard kit
 

It is probably a bigger case to fit in the modem parts as well plus it has the look of an upright VMNG300.

Re: SuperHub becomes standard kit
 

Not sure what point you were answering, Masque.

Shouldn't be licensing.. Netgear firmware is usually gnu open source afaik

There is no reason other than vm being awkward probably.. They wanted to customise it and call it their own and in the process broke it

Re: SuperHub becomes standard kit
 

Or is Netgear firmware proprietary, acknowledging those components (I've seen the source listing) that are Open Source?

I certainly support your view that VM made things awkward by customising the thing - but they are driven in this context by vanity (the casing) and cash (tghe licensed facilities, perhaps).

Re: SuperHub becomes standard kit
 

Or you can trigger the WPS function via the admin interface from an already connected device ;)

Re: SuperHub becomes standard kit
 

That's handy to know - it's even possible I may have seen it and forgotten it but I know I never used the option.

Re: SuperHub becomes standard kit
 

I run the Virgin Superhub installed 48 hours ago in standalone modem mode and have hooked up my existing Belkin N1 router. I did that because I could not get the Superhub to 'see' an internet bridge [for re-setting] nor an ethernet VOIP telephone adapter.. With the original Belkin N1 router not having been re-set, all the old settings were still present and there was no need to change the WPA key on my small office set up (about 9 units). At least it has been good for my blood pressure.... I'm getting 29Mb/s hardwired download, 18 MB/s through the Belkin wireless and about 2 Mb/s upload. I'm happy with that.

BTW the installation engineers were kind enough to warn me that the Superhub had 'router issues'. :)

Re: SuperHub becomes standard kit
 

Welcome ethuamat. And congratulations on taking a pragmatic view and making it work.

Re: SuperHub becomes standard kit
 

You have got to love it. "Errr, this is what you are being forced to use but it doesn't really work yet. They are trying to fix it but I wouldn't hold your breath because so far it has taken them a year and a half".

Re: SuperHub becomes standard kit
 

My favourite one is, "so... is the superhub any good?"

Hard to dodge that question

Re: SuperHub becomes standard kit
 

And the audience says...

Re: SuperHub becomes standard kit
 

OK so using the Edinburgh University Network you are on the Joint Acedemic Network (JANET for short) or the more recent Super Janet.

Its like saying a Ferrari is faster than a Fiesta!

Re: SuperHub becomes standard kit
 

The Goonvean & Rostowrack Rotative Beam Engine, owned by the Steam Pump & Cornish Beam Engine Preservation Society was running on compressed air last month.

Re: SuperHub becomes standard kit
 

Course referring to the Superhub has what to do with SJ5? Never said anything about Ferraris or Fiestas.

Re: SuperHub becomes standard kit
 

Your post was cryptic and your speedtest was https://www.cableforum.co.uk/images/...2012/01/94.png

ergo your speedtest result is from a lightning fast private closed network that has no relevance here.

Re: SuperHub becomes standard kit
 

If you look at his other posts you'll see that the speedtest link is actually a signature and unrelated to the post content. It also shows that the speedtest.net London server can easily handle anything thrown at it from a domestic VM connection.

Re: SuperHub becomes standard kit
 

Did I post that speedtest in this thread anywhere? No. Did my post make any mention of the speedtest? No. Does my post have anything to do with that speedtest? No.

Signature != post.

Your randomly joining up two completely unrelated matters and clutching at straws has no relevance here.

Re: SuperHub becomes standard kit
 

Glad to see I'm not the only one who thinks the shub is rubbish. The devices on my home network lose visibility of each other at least a couple of times a day. Both wired and wireless. A right PITA it is too. My HTPC and NAS are both wired in. Watching a movie, it's not uncommon for the HTPC to lose visibility of the NAS, stopping the movie. I check all my other devices (phone, wireless printer, laptop etc) and see everything is searching for the network. A couple of minutes or so later, everything's good again. However, if I'm working from home, I need to reconnect to VPN, my wireless printer needs rebooting to latch onto the network again (slow). If me n t' missus are watching a film, I get it in the ear about the technology not working and why can't we just have a DVD player like everyone else, etc, etc. Never had this problem with the old modem and cheap TP-LINK router.

I did try to talk to VM support about this. They told me there was a fault in the line in my area that was due to be fixed later that month. I tried to get them to explain to me how something outside of my house can affect the connectivity of the items within the private network but she was adamant that I should wait until then and everything would be good. I still didn't understand her reasoning and as soon as I got more technical (I mentioned DHCP server), she hung up on me. Needless to say, we have passed the date of the fault fix and I am still losing my network at least a couple of times a day. Trouble is, because it comes back, it's difficult to ascertain how many times or why.

Anyway. Add my voice to the shub dissenters.

I've a day off tomorrow. Might give VM support another chance. Wish me luck.

Re: SuperHub becomes standard kit
 

Switching your superhub to modem mode and adding your TP-LINK router to the equation will likely pay greater dividends than trying to get a sub-standard piece of hardware to work by asking for help from an ill trained agent who is located half a world away and whose only interest in life is fobbing you off her phoneline. :erm:

Re: SuperHub becomes standard kit
 

you might get something pointless like i can see your downstream power is 7db we'll have to send a technician to sort all your problems lol

Re: SuperHub becomes standard kit
 

You're dead right. But I'd rather they just fixed it so I don't have to use my old kit. It may be reliable but it's only 100Mb which is a pain when it comes shunting large media files around.

Re: SuperHub becomes standard kit
 

I've lost count of the number of times I've been told "I'm sending some signals to your modem which will fix it in a few minutes" just to get me off the phone.

Re: SuperHub becomes standard kit
 

You phone TS? :rolleyes:
What on earth for? :shrug:

The only way to get TS which stands any chance of being worth the effort of describing the issue is via the forum which takes a while but stretches beyond rebooting the modem + spurious BS. The only department I've ever phoned is retentions.

Re: SuperHub becomes standard kit
 

Yeah, I gave up and went over to the forums after a few tries, few years ago when I was last on VM it was the newsgroups and you'd get a much quicker reply there than you do on the forums now.

Re: SuperHub becomes standard kit
 

That would mostly be because there were a lot less people posting to the newsgroups than post to the forums

Re: SuperHub becomes standard kit
 

Probably more complaints on the forums as more and more people realise that phoning for TS is frequently a waste of time.

Re: SuperHub becomes standard kit
 

Indeed, the fact that you needed to be above average techy-knowledge to simply to set it up and access it was a boon. Having it come up all over google search has resulted in what was essentially a shortcut to second line for people who knew what they were talking about to becoming the same-old 1st line "try turning it off and on again" and 3 days to get even that.

Re: SuperHub becomes standard kit
 

Ah the good old days of the TW Newsgroups with IainH and AlexB (long before Alex went off to join the management fairies to be forever corrupted). They even had Counterstrike servers set up at a certain POP that we could dial in to to get pretty good ping's for 56k modems.

Re: SuperHub becomes standard kit
 

Re: SuperHub becomes standard kit
 

:LOL: You should have put that in the jokes thread.

Re: SuperHub becomes standard kit
 

what a load of rubbish

Re: SuperHub becomes standard kit
 

it still functions though albeit with a little toy with settings or even better modem mode :D

Re: SuperHub becomes standard kit
 

LOL this will add another 6 months to the superhub debates.

Re: SuperHub becomes standard kit
 

They are holding themselves hostages to fortune with that ad....

Re: SuperHub becomes standard kit
 

What can I say?

Re: SuperHub becomes standard kit
 

Foot

Shoot.

Self.

---------- Post added at 17:31 ---------- Previous post was at 17:30 ----------

Actually now I'm tempted to get myself one of those and then complain and get it replaced ten times because it won't hit 100mb on wireless.

Oh wait, 100mb won't be around in my area for another age and a half...

Re: SuperHub becomes standard kit
 

whos going to complain to the asa about this one then?

Re: SuperHub becomes standard kit
 

I'm not a massive fan of the SuperHub mainly because it's wireless coverage is far from super and it isn't a particularly good hub, but it is superior to the Sagem I was subjected to with Sky and at least it has modem mode so that you can actually use a router that meets your needs.

Of course the debate will go on forever about whether or not the SuperHub is fit for purpose (the answer is "barely" by the way...), but having endured Sky's feeble little unit for 2 years even the cranky old SuperHub seems like a blisteringly quick bit of digital nirvana, well, when the wireless hasn't dropped out that is or it isn't restarting for no reason...

:D

Re: SuperHub becomes standard kit
 

Super 5ghz mode that's not compatible with the most popular phone, iPhone.....

Re: SuperHub becomes standard kit
 

That's hardly the Dud's fault. What is the SH's fault is that you can't have your IPad 2 (in 5 GHz) on the SH at the same time as the iPhone.

Quite unbeatable, eh?

Re: SuperHub becomes standard kit
 

whats so unique about the ipad and iphone? when i was using the superhub in router mode i couldnt have more than 2 devices connect at the smae time anyway, otherwise it rebooted

Re: SuperHub becomes standard kit
 

You seem to have missed the point, Craigie.

Re: SuperHub becomes standard kit
 

In one of these threads, Nopanic suggested I was trolling by making the same points everywhere on "unbeatable wireless".

Someone has to make the point and shove it down VM's throat. Sure, they might resolve the various bugs or defects currently reported. But the issue is much, much deeper as I explain below.

1/
The SH is a stunted/slugged device. Many important normal router features are disabled. VM have never explained why but they still describe the wretched device as unbeatable (in various ways).

2/
The SH is known and proven to be wireless weak. We know that VM are trying to address this through a new driver for the Broadcomm wireless chip - 16 months after the thing was released. Isn't that bad? Very bad? All the time claiming "unbeatable wireless".

3/
Late last year there was a lot of expectation generated by the Huawei VMDG485. Several influential VM bods in this and other forums said it was only natural for VM to want two suppliers for a device so critical to VM's business plans; or words to that effect.

Now, it seems that the Huawei version isn't happening, although I can't confirm that because everyone's clammed up. The VM bods who earlier justified the move (in my eyes to a better supplier) cannot now be drawn on what's going on. In other words our VM bods, helpful as they are in other matters, punt the company line but are at a loss when it comes to dealing with contrary issues such as this.

4/
As the mighty Hugh has said, VM's splurge has made them a "hostage to fortune". For a start, without dual band wireless, the wretched thing is far from the "anything's possible" claim they make.

And what's this all about: "Only we give you 5GHz transfer to avoid wireless congestion and work with the latest gadgets like iPad 2".

The SH is an entry level device and it should be promoted as such unless all of the slugged functions are enabled and they sort the wireless out. The new splurge flies in the face of what their customers are telling them. It's head in the sand if VM think that the silent 3 million customers agree with that splurge; they are supremely indifferent, probably because a large chunk of them are indeed entry-level users. In which case the splurge should address the entry-level, pointing out that there is a "modem mode" for advanced users who wish to attache their own router.

Just so you know, I'm very pleased with my VM services (including Tivo). I'm going through a poor 50 meg performance patch at the moment, but I'll sit it out while they do the 100 meg infrastructure upgrades in the Reading area. I have BT Infinity too, so I'm never without fast internet. And I have to tell you, when my son does his gaming, I have to switch over to BT Infinity.

Is there anything unreasonable in what I've written above?

Re: SuperHub becomes standard kit
 

The thing with any ADSL is that you can use off-the-shelf kit of your choice and with cable the modem has to be VM supplied. As originally provided you really were stuck with the Superhub unless you got it replaced with a VMNG300 by complaining to the CEO office.

You do have some justification in pointing a finger at Sky because you have to search to find out how to use your own router with them and it contravenes their T&C to do so but on VM you can't (apart from going down a very dodgy path into the chipped modems area). I just found out how in less than a minute. I wont publish the url because their disclaimer makes it look almost illegal but if I was using the service and their kit didn't suit me I wouldn't hesitate ...

Re: SuperHub becomes standard kit
 

The above from Sky makes VM's policies seem angelic. LOL.

Re: SuperHub becomes standard kit
 

It won't stream network data that fast either so their suggestion for fun in the master bedroom goes right out of the window and you'll need to find some other entertainment...

---------- Post added at 12:06 ---------- Previous post was at 12:05 ----------

That's not from Sky it's from the site that lets you find out what user and password to use - Sky would at least hide all the nastiness in the small print (just like VM).

Re: SuperHub becomes standard kit
 

Has you ever let your son game on your BT Infinity connection? It would be good to compare the two.

Re: SuperHub becomes standard kit
 

Hi carbon60

My son is 23, lives in London and comes home to play MW3. He makes me switch to BT Infinity because for the past couple of months lag on VM50 is unacceptable. It's never been a problem with BT Infinity.

I have to say that until they started upgrading the Reading area (presumably crowding users temporarily onto line cards/UBRs), my VM50 circuit was perfect for Black Ops (MW3 wasn't out then).

But most of us who have Infinity know that latency/Jitter are very low indeed.

Re: SuperHub becomes standard kit
 

This does, of course, beg the question on why you keep your VM connection.

Is it nostalgia from the days when it was good or a hope that sometime in the future VM may return to sanity and stop overselling their product?

Or is it that Infinity has some well kept secret failing that I haven't heard of but which should stop me binning VM and switching to it at the first possible opportunity?

Re: SuperHub becomes standard kit
 

Positive thinking from yourself seph assuming your issue is temporary due to upgrades.

Re: SuperHub becomes standard kit
 

That's a strange tone you've used. Not that I owe you an explanation, here goes:

1/
Because of trees I can't get SKY TV. So it's VM TV.

2/
Up to last year (before Infinity), my BT connection was only capable of 1.3 meg. So I took VM broadband (20 meg). Perfectly good service and good for my son's gaming (then Counterstrike & COD).

3/
I had BT broadband before I took VM broadband. So I kept it for diversity because I professionally cannot be without broadband. VM packages are good value IMO.

4/
I took BT Infinity because it was there. At the time (a year ago), VM broadband was perfect for gaming.

5/
Apart from what I believe to be a temporary blip on VM gaming performance in my locality (I don't game any more), none of the above justifications have changed.

6/
Plus, I am in the networks business and like to keep up there knowledgewise.

---------- Post added at 17:07 ---------- Previous post was at 17:06 ----------

Thanks Chrys. Apparently not what Kwikkie thinks. LOL.

Re: SuperHub becomes standard kit
 

Nope, they are constructive points made on a logical evaluation of product specification and performance and anyone semi-intelligent who used an objective analytical approach should come to the same conclusions. I couldn't agree more with you and I wish VM were forced to change the PR blab because it is simply a joke at our expense.

Re: SuperHub becomes standard kit
 

Maybe it was my choice of words but I didn't intend to imply any criticism it was just a question on why you keep both when Infinity is performing well and cable apparently isn't.

You've answered the question anyway - you need an internet connection so you keep both and that certainly is better than two of either.

Good luck with the VM issue being temporary - I take a pretty jaded view of VM these days so don't have as much faith as you.

Re: SuperHub becomes standard kit
 

For what its worth seph I think your issue isnt temporary. Once a VM area gets oversubbed its usually chronic.

Re: SuperHub becomes standard kit
 

Chrys

The locality isn't over subbed. I did the saddo thing (that I posted a year or so ago) of mapping every street in RG41 5, all the passive and active cabinets, calculating the number of homes passed per cabinet and how many passive cabinets per optical node.

So I know it's not oversubscribed at optical node level. But I do know that we're still on two upstream channels and there's been no uplift yet on the downstream (we're on an old fequency plan).

I was told by a VM tech on the CVM forum that we'd been recently resegmented at the line card and it is possible that the heavily populated RG6 area is terminating on my line card. They've confirmed before whether that sort of thing is true in other cases, so when I ask, I expect to be told. But at the meoment, browsing etc is fine and I don't game. So I'm content to sit it out till the DS fifth channel comes along with the other two upstreams and I really have something to bite into if latency for gaming remains poor.

Re: SuperHub becomes standard kit
 

seph yeah, the question is tho if that resegmentation is permanent or not, it may well be.

eg. I got no students in my area, however my neighbouring area is heavily student populated so its logical to assume my area has provided it relief, spreading the pain so to speak.

So an extra 2 US channls are supposed to be coming?

I also am waiting for the 5th DS channel but I didnt know another 2 US channels were coming as well.