Re: R30 - Superhub R29 is no more....
 

Do you still have services or just the router as plenty of those routers are on Ebay, you just cannot sell the modems or the hubs.

Re: R30 - Superhub R29 is no more....
 

i am a vip100 customer

Re: R30 - Superhub R29 is no more....
 

Received R30 download Friday night/Saturday morning. I changed the settings on the SH to modem mode, so that I could continue to use my Apple Extreme base station.
Then the problems started, I could not connect to the internet no matter how I tried. In desparation I phoned a friend who had been on the R29/R30 beta test program for some time. Fortunatley he also had had the same problem when he changed the SH settings and knew how to overcome the problem

Re: R30 - Superhub R29 is no more....
 

How do you find using the Apple as a router?

I've got an Express that I just use for my music atm, but the SH is getting on my nerves!

Re: R30 - Superhub R29 is no more....
 

lNo problems with the Apple EBS. I have always had excellent use out of the S/H connected to the AEBS. I can honestly say I have never ever had a problem with the S/H since it was installed 4 moths ago. Today I have had no problems with S/H/ AEBS, especially after yesterdays problems.

All in all a very satisfied VM customer.:):)

Re: R30 - Superhub R29 is no more....
 

Me too. I've had the Airport Express since I got 50 meg last year. Best router ever and I'm in the business. One green light on the front is all you need!

Re: R30 - Superhub R29 is no more....
 

May have to start using mine as a router then.

Re: R30 - Superhub R29 is no more....
 

Why another week of testing? Its stable, just release it already

Re: R30 - Superhub R29 is no more....
 

Wow this superhub is still broken. Thought id check in see how things had been going with the hubs, surprise nothing changes. VM will not get a penny more of my cash for an upgrade till its fixed and tested.

Even then i still dont like handing control of my internet experience over to them, rebooting it all the time for services that i dont need, patches that should have been sorted from start if the right hardware was purchased.

It really hacks me off that im forced to have hardware that i cannot trust or control. And they wonder why people are disillusioned with their bb and leave. damn this forum why wont the text format- it keeps lumping everything into one paragraph, wtg wall of textmaker.

Re: R30 - Superhub R29 is no more....
 

I dont know how you come to the first conclusion as the current beta test has run very well and it is planned to release the the software generally soon;)

I agree with your comments on being forced to re-boot when certain things are changed. I changed wifi card in my main PC and it took several goes before I could get the correct IP address on it. It insisted it was a static IP adress which I dont think the old card had been. The inability to setup dynDNS stuff I am in two minds as when I had it on my Linksys router I was chucked off as the router was communicating to much with them so now I run the updater/checker on the PC.

I think VM need to act more responsibly in the future as you are tied to their equipment to connect to the network unlike ADSL where you can use anything.

Re: R30 - Superhub R29 is no more....
 

An update from Mark Wilkins.

Just a brief update with some positive news, from what we can see from your feedback and our own testing R30 is looking very positive with no show stopping bugs. So we're currently planning to release the R30 firmware generally next week, we'll make the final decision on Monday the 12th and announce it here.

I'm running the hub on r30 on 5ghz and have no problems at all and to be honest I have no complaints at all now about the hub. For the general internet and networking user it's spot on.

Regards.

Re: R30 - Superhub R29 is no more....
 

So another week. To be fair my hub has had months of use with no problems then for the second time, about a week ago it started faffing around.

I will just have to wait but if VM want to do gamma testing.. I am your man!

Re: R30 - Superhub R29 is no more....
 

The cheap hardware that is the SH was boosted by R30 where it upped its game, I was impressed with its performance but it seems to have gone back to old ways. Not in the sense of all the bugs, reboots etc. although I did have a mess up last night which I'll blame the network for.

Re: R30 - Superhub R29 is no more....
 

The memory leak bugfix in R30 will no doubt get rid of many if not all of the complaints of it hanging and rebooting but I can't see how a firmware change is going to fix the poor radio performance and VM have done nothing about the scores of minor niggles such as ridiculously short timeouts, lack of features, reboots for every minor change etc. etc.

What you will get though is an oversized modem and the need to provide your own router if you want anything above bare basics.

Re: R30 - Superhub R29 is no more....
 

Well that sucks. This is what everyones moaning about, why not just release this R30 firmware which is stable and is getting nothing but praises in regards to fixing the major issues then, I mean right after its released get to work on improving R30 firmware! No wait, their going to take a little time off from it because its being a long hard fight :mad:

---------- Post added at 17:37 ---------- Previous post was at 16:53 ----------

are VM competing with BT on all fronts? Or are the contempt with having better speeds available?

Re: R30 - Superhub R29 is no more....
 

All I want is modem mode. I have a nice asus router waiting for me to put tomato on it.

I just need to know if the hub in modem mode is stable in my location and with my configuration before I change everything over.

Ugh!! I hate networking with a vengence. It never goes according to plan for me. So the less unknowns the better.

Re: R30 - Superhub R29 is no more....
 

Why didn't you sign up for beta Mike ?

Re: R30 - Superhub R29 is no more....
 

In VM's defence, regarding features.
on the BETA forum, they do have a list of requests for new features to be added that they plan on looking at.

But their priority is sorting out the stability of the superhub, no point in adding tonnes of new features if the existing ones dont work.

The hope is, now R30 is prooving to be more stable they will start looking at the feature additions.

Regarding Modem Mode... expect it next week as R30 is being rolled out to everyone.

Re: R30 - Superhub R29 is no more....
 

Pretty much just the higher speeds.

They have made some claims about being good for gaming, but those are pretty laughable. The offcom report that they constantly trumped about showing them having the highest average speed pretty much pans them for ping, jitter and packetloss. And if you compare the broadband reports quality monitor to people on other networks it shows the claims to be miles off at best.

Hopefully, once Infinity is bedded in and more widely available, BT will begin to target VM's spotty performance in marketing. That might make VM bother to do something rather than just continually piling more money into ever faster speeds.

Re: R30 - Superhub R29 is no more....
 

ah, the old 'coming soon' gambit. By the time they get round to implementing anything, the hardware will be obsolete (if it isn't already).
I know I've said this before, but it's a pity they didn't make the device stable, with working basic features, before they inflicted it on their customers.

When will this device live up to it's self-proclaimed superlative - "super"hub :confused:

Re: R30 - Superhub R29 is no more....
 

Modem mode was requested [i]before[i] the Superhub was even released... Go figure.

Re: R30 - Superhub R29 is no more....
 

Yeah, it was pretty much the single most common thing the beta users asked for. And of course they were ignored. VM's idea of a trial is to ship what they feel like, ignore feedback and then go-live with it claiming they have tested it with their users.

Re: R30 - Superhub R29 is no more....
 

anyone tested the services on the R30 SH? firewall, ip flood and proxy is working well for me.

Re: R30 - Superhub R29 is no more....
 

Anyone finding an improvement with ping/ jitter or just general speed?

Reason I ask is because my old vmng300 use to be 100% rock solid. Pings wouldn't go above 30ms, Jitter would be less than 10ms and it would always manage 51mb day or night. Was simply a brilliant bb connection.
Since upgrading to 100mb it's just been downhill.

Pings up in the 80ms- 120ms. UK game servers are all 200-300ms which results in me being kicked.
Jitter at 20ms+ with Packet loss
Poor download/ upload speeds, especially during the evening. Max is about 40mb download and 6mb upload.

Everything with my connection seems fine so can only put this down to the superhub.

Re: R30 - Superhub R29 is no more....
 

@ 4motions

There are plenty of peops in the VM forum who say their 100 meg is OK with the SH. Itonly needs one or two to say it's OK for the SH (an admittedly wretched device hitherto) not to be a culprit.

You're syncing now at 100 meg rather than 50 meg and the event log would show whether or not that is straining your local circuit. Without seeing your stats and event log, it's difficult to advise specifically.

And first thing in the morning, is it better than 40 meg? What's the upload like?

Re: R30 - Superhub R29 is no more....
 

anyone if the second contractor has started supplying VM with SHs yet?

Re: R30 - Superhub R29 is no more....
 

It will make no real difference as you would just receive whatever the orderpicker takes off the shelf and the technician has on his van, you will not be able to choose one over the other as for one thing they will look identical and have the same basic interface.

Re: R30 - Superhub R29 is no more....
 

what about build quality? obviously not expecting the full works but with the PSU issue and range dropping even running R30 is the second better in any way?

Re: R30 - Superhub R29 is no more....
 

No, and even if they had you wouldn't be able to tell the difference between the two.

Re: R30 - Superhub R29 is no more....
 

Im using a superhub, and my ping and jitter is fine,

http://www.pingtest.net/result/46622998.png

https://www.cableforum.co.uk/images/...2011/09/34.png

Attachment 22623

well.. lol fine at the moment, it my speed fluctuates wildly because my signal levels arent too great at the moment.

but that isnt the fault of the superhub, and as you can see on R30 its running fine with a good ping, jitter etc

---------- Post added at 14:14 ---------- Previous post was at 14:09 ----------

Hi, can you post your signal levels by any chance? as 100mb has a tighter tolerance from what I can gather.. which is one reason why I was told at the moment 100mbit problem calls go straight through to 2nd line support bypassing 1st line support for the time being.. until things have settled down a bit.

Re: R30 - Superhub R29 is no more....
 

its a bit late now!!!! if they had done extensive testing before ever rolling out the superhub then they'd have spotted the 2.5ghz memory leak a LONG time ago

Re: R30 - Superhub R29 is no more....
 

Hi, as far as I'm aware my signal levels and SNR are ok and within the limits. I've noticed when you call you go through to 2nd line which is brilliant imo, just wish this problem could be sorted.

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 94 55616000 Kbits/sec 323000000 Hz -0.5 dBmV 39.3 dB Hybrid
Locked QAM256 91 55616000 Kbits/sec 299000000 Hz 1.0 dBmV 39.8 dB Hybrid
Locked QAM256 92 55616000 Kbits/sec 307000000 Hz -0.4 dBmV 39.5 dB Hybrid
Locked QAM256 93 55616000 Kbits/sec 315000000 Hz -0.3 dBmV 39.1 dB Hybrid


Hi Sephiroth, I can't figure out what else could be causing this problem. As posted above, my signal levels seem ok, VM have also told me my uBR only
has 150 customers on it so it's not over utilized.
An engineer was out last week and he did a few things which seem to have improved my connection. But as you can see I'm still getting a lot of disconnects/ errors/ reboots.

I would get up to 80mb download and 7mb upload before 4pm, after that it drops to as low as 10mb download and 3mb upload at times. It will normally settle at around 40mb though. Is this the VM traffic management in force? Never use to notice it in the past.

Thanks

Critical (3)
DHCP FAILED - Requested Info not supported.;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.0;CM-VER=3.0;

Notice (6)
CMTS DCC 323000000 MHz

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Critical (3)
DCC aborted unable to communicate on new upstream channel;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Re: R30 - Superhub R29 is no more....
 

:nono:

Modems always sync at the same rate on DOCSIS 3. The tier of service is purely a rate limit, on a bog standard set up all DOCSIS 3 modems regardless of tier will sync at 204Mb/s down and will sync upstream at 20.48Mbit/s.

No extra strain from 100Mb/10Mb however quite possible that along with OP some others have taken up the offer of 100Mb and are merrily caning it.

---------- Post added at 22:10 ---------- Previous post was at 22:07 ----------

150 customers won't be on the entire uBR they probably mean just your port. 150 customers on a single port isn't ideal but if they say the load is ok then I guess that's how it is.

Did they actually check the load on the port or just the number of modems I wonder.

Could you paste your upstream signal information as well? Might be more informative, the downstream is fine but the error messages aren't great and the performance does indicate congestion.

Re: R30 - Superhub R29 is no more....
 

It seems, from these forums, that the new build will be made by Huawei. Now, whilst Huawei makes 3G sticks that seem fine to me, my experience of Huawei routers is that they really do have appaling build quality.

I would buy a Netgear over a Huawei any day. Even if they are the same design with the same firmware, it's the build quality that would count the Huawei out for me every time.

In my experience, Netgear is fine. Granted, they do tend to have a lot of firmware bugs but Netgear is noteable for releasing update after update until they get it right. They seem to update even old routers for a long time. Of course, it depends if VM are committed to the same strategy for the Superhub because Netgear are not doing the updates alone in this case, but so far VM do seem to be updating the Superhub. VM were not so keen to update their custom Netgear WGR614 they used to provide however, so we can only hope their attitude has improved since then and this is not just a flash in the pan.

I would try to get your Superhub in now, to make sure you're not given a Huawei knock-off of the Netgear design. Huawei have a very poor record on the router front.

Re: R30 - Superhub R29 is no more....
 

Hi Ignition, thanks for your help with this.

It definitely wasn't the load that he checked. I remember him saying I shared the connection with another 165 modems.

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 46.2 dBmV

By the sounds of what your saying, is this something I will have to get use to now? Have VM started to over subscribe my uBR? :( I had really been pinning my hopes on this simply being a super hub problem and R30 would sort it all.

Thanks again for the help. :)

Re: R30 - Superhub R29 is no more....
 

Huawei!? Couldn't they of done a deal with Linksys/Cisco? I recall hearing Cisco was the second manufacture of SHubs! What about D-Link, TP-Link would of been something, Buffalo would of been fitting.. oh well better than Belkin I guess!

Yup ordered a replacement SHub a few days ago because of the faulty PSU unit. was going to wait until Monday, firmware release date but was bullied into thinking the PSU would blow up :cry: It was suppose to be delivered yesterday (friday) but ended up back at the depot :fit:

Re: R30 - Superhub R29 is no more....
 

any release from Virgin yet as to when R30 is being rolled out?

Re: R30 - Superhub R29 is no more....
 

I wouldn't bet on it. TalkTalk used to (still?) provide Huawei routers to their customers and my Dad got one. It was God awful. He grabbed a cheap Belkin from Tesco and it is far far better. If you don't like Belkin build quality, you'll really hate Huawei. A Belkin is a massive upgrade in quality terms from a Huawei, I can tell you.

Re: R30 - Superhub R29 is no more....
 

my neighbor has talktalk and that white stand up thing from Huawei. I haven't tested it myself but I believe you. Cost cutting pathetic build quality, now I see why they want my faulty netgear SH back.

One more thing Andy. The SuperHub has netgear on it, so does the web interface.. have they got name rights? will Huawei simply just build the hardware?

not sure mate. was suppose to be announced today so who knows. may be another week, month, year.

Re: R30 - Superhub R29 is no more....
 

really wish they would get the finger out, just had another reboot there :mad::mad::mad::mad::mad::mad::mad::mad:

Re: R30 - Superhub R29 is no more....
 

could someone on here shed some light on a reply I got over on the community..

Re: R30 - Superhub R29 is no more....
 

Re: R30 - Superhub R29 is no more....
 

Mine has just been updated from r26 to r30 thank god. Have been having reboots most days:mad: Lets hope this fixes the problems as not happy with the service of the Super Hub.

Re: R30 - Superhub R29 is no more....
 

Excellent news

Re: R30 - Superhub R29 is no more....
 

Changing # of 5Ghz channels to 4? I do hope they mean spatial streams and not channels as 5Ghz is supposed to have MORE channels than 2.4Ghz, not less! This is supposed to be an improvement, not a crippling of 5Ghz mode.

Assuming they mean spatial streams, this is great news. Previously we had 2 spatial streams limiting us to 300meg. 4 streams should lift this up to 600meg. Really providing the best wireless connection possible as originally advertised. Can anyone confirm this is true?

Also, does the Netgear wireless adapter dongle supplied with the Superhub actually support 4 spatial streams and therefore 600meg functionality?

Re: R30 - Superhub R29 is no more....
 

At last......hope it works. :)

Re: R30 - Superhub R29 is no more....
 

Just had a reboot on the new r30 now only 1 channel not bonded. Really did think this would sort the problems out:rolleyes: just checked back up oh well, will keep an eye on it just to let it settle whether that will help.

Re: R30 - Superhub R29 is no more....
 

No. There's no consumer devices on the market that support 600mbps. 450mbps is becoming more common but is hard enough to get right.

There's no possible way for the Superhub to support 600mbps via a firmware update - the wireless card in it only has 2 outputs. VM could potentially release a new version of the SH with faster wireless but I doubt they will.

4 channels is actually fairly realistic on 5Ghz - there's only really a few channels on 5Ghz you can use without DFS and considering how bad VM got everything else wireless on the SH wrong I wouldn't be surprised if they had to switch off the extra channels for legal reasons.

Or maybe they're trying to cut down on the number of standards they're violating in order to maybe one day achieve wifi certification for the thing... Like that'll ever happen:rolleyes:

In any case 2.4Ghz only has 3 truly non-overlapping channels (4 at a stretch).

Oh, and lets not forget, almost everything Mark Wilkin said about 5Ghz in the Superhub FAQ is wrong.

Re: R30 - Superhub R29 is no more....
 

the 4 channels on 5GHz are 36, 40, 44 & 48.

I just swapped SuperHubs and R30 updated :D thank you VM.

Re: R30 - Superhub R29 is no more....
 

I take it the R30 firmware there pushing out today is identical to the one they pushed out to beta testers?

Also, anyone having any issues on R30 with port forwarding/uPnP?

Modern Warfare 2 keeps saying my NAT is strict, which previously worked fine, on R26/R27Test Firmware - don't tell me they've broken something else!

Re: R30 - Superhub R29 is no more....
 

Just power cycled my shub and after a couple of spontaneous reboots I am now on R30.

I will see how it performs over a few days before switching to modem mode.

So far so good.

Re: R30 - Superhub R29 is no more....
 

I have been on R30 for a while now and being a heavy user i hammer the shub. Its been rock solid since R30 but note i only use 5 ghz for my wireless.

Re: R30 - Superhub R29 is no more....
 

Thought so. VM removing the one benefit of 5Ghz on their only 5Ghz product. Why am I not surprised.

Re: R30 - Superhub R29 is no more....
 

Cripes! Only 4 5Ghz channels in this improved firmware? How many did we have before, 3? 2? What's the point of 5Ghz then? It only has space for 2 SH's at 300meg in one block of flats! Looks like I'll be a better neighbour running at 300meg on 2.4Ghz as it has more room in VM world.

Re: R30 - Superhub R29 is no more....
 

come home, modem crashed as normal rebooted now on R30

but.... http://i.imgur.com/E7k6F.png all the options are missing

Re: R30 - Superhub R29 is no more....
 

5GHz had loads of channels on R26 Andy. I couldn't test 5GHz properly because my 5GHz network was the only one within my area so I couldn't tell whether it conflicted. it seems they have narrowed it down so it works but having said that a new firmware is needed even more so now. this break their going to have now R30 is released.. how long will it last because improvements still need to be made. I suggest they get straight on to it as a lot of bugs will be found and need correcting. Its not only the channel options but many other additional features which VM are looking to add.. well thats what we're told anyway.

Re: R30 - Superhub R29 is no more....
 

Isn't DFS only required by Germany in the EU?

Time to dump 5Ghz as a knackered option it seems. We appear to be operating on US/German restrictions here. I only wish my Broadcom card in my netbook could use 2.4Ghz channel 12 & 13 but that driver's also been crippled just in case someone tries to use it in the US. Time UK started to make our own kit.

Re: R30 - Superhub R29 is no more....
 

Hardly a SuperHub then.

Re: R30 - Superhub R29 is no more....
 

Indeed. The 5Ghz channel bug needs immediate attention as all the spectrum is getting very crowded and if we only have 2.4Ghz and a fraction of 5Ghz available we'll be causing grief to our neighbours with ease. Is the new advertising campaign going to show the happy VM house from the last ad with the neighbour hammering in the door demanding they keep the digital noise down or else?

VM, we need this fixed a sight faster than you took over the last fix or cabled areas will be full of black eyes.

Re: R30 - Superhub R29 is no more....
 

I've never been able to connect anything to anything at 5ghz.

Unfortunately I'm feeling dreadful right now so will have a play when I feel better. :(

ATM just running on existing settings.

Re: R30 - Superhub R29 is no more....
 

have you got a 5GHz adapter, card or chip within your desktop or laptop?

Re: R30 - Superhub R29 is no more....
 

what do I do in order to get R30 on my SH?

Re: R30 - Superhub R29 is no more....
 

My laptop has an intel 5100 AGN adapter.

So far as I can makeout it is supposed to be 5ghz compatible. :shrug:

Re: R30 - Superhub R29 is no more....
 

No, DFS is required in most EU countries, including the UK. 36, 40, 44, and 48 are the only channels useable without DFS, 52-140 are allowable with DFS which I bet they can't get to work since the SH is such a retarded "bad neighbour", and 149-165 require an OFCOM license, which only a few of us have.

Re: R30 - Superhub R29 is no more....
 

Power cycle it.

Re: R30 - Superhub R29 is no more....
 

No, the 2.4Ghz band needs more attention, defaulting to 40Mhz mode in 2.4 is far worse than having low access to 5. For one, it affects far more people. 5Ghz is a niche product - face it, who (in terms of average consumers) will have all 5Ghz devices and the brains to set it all up and work it correctly and has the balls to put up with the halved range? Hell even the latest and greatest smartphones (e.g. HTC Sensation) can't do 5Ghz. Possibly the only thing worse than what the SH already does is turning off CSMA/CA or transmitting white noise at full power.

Re: R30 - Superhub R29 is no more....
 

I agree on the 2.4Ghz default, or I used to. Now 5Ghz has been nerfed we'll all have to go back to 2.4Ghz to run 300meg as it has more channels and so is less likely to disturb the neighbours.

Who has a 5Ghz setup? Well, how about every VM customer with a 50meg or higher connection? Since VM give you a 5Ghz dongle with the Superhub every one of us has the kit for it. It takes no more 'brains' to set up than 2.4Ghz really. For users in flats, where you want less range and more neighbourly consideration, it is the only way to fly... or was.

Re: R30 - Superhub R29 is no more....
 

update the driver via Intel..

found this too which may help you http://communities.intel.com/thread/19964

Re: R30 - Superhub R29 is no more....
 

I'm still having problems, I lose wireless connection when I change back to 300

Re: R30 - Superhub R29 is no more....
 

Well no, 2.4Ghz only really has two non-overlapping channel for 300Mhz running, 5Ghz even while nerfed still has 2 (and also half the range). So same number of channels plus half the range (i.e. 5Ghz) will interfere less.

Also no, they give you a 5Ghz-capable dongle but you still have to check all your other existing devices are 5Ghz capable or lose wireless. Tell me how many ordinary consumers there are that know how to check if all their laptops, mobile phones, tablets, TVs, and games consoles have 5Ghz wireless? Oh and you only usually get the dongle if you ask for it specifically (and most people don't).

P.S. I have a Vm50mb connection and they gave me a 2.4Ghz only dongle.

Re: R30 - Superhub R29 is no more....
 

Help, My SH has now got the R30 software, and i have selected the Modem Mode and ticked the boxed.

However my Netgear WGR614 is not working for the wireless part?

• Which Ethernet wires do i move across from my SH to the Netgear Wireless Modem?
• Do i need 2 make any other changes?

Thanks in Advance for your help.

Tanny

Re: R30 - Superhub R29 is no more....
 

You mean VM have been making me break the law by using their SuperHub up until now? Or did they have DFS working before, and have just nerfed that too? I suspect the latter, or many prosecutions would have been happening. OFCOM are not shy.

We've now gone from 18 channels down to just 4. That means VM have just stolen 78% of my 5Ghz channels by remote control. Why? Is this a punishment beating for wanting to be able to transfer data to my new NAS without locking up my Superhub?

It seems to me we have two options to resolve this. Either we take aggressive action against this bullying or we all apologise to VM for pressing them to fix the wireless crashes and beg them to un-nerf our routers, promising never to do it again. There's no point simply moaning on the forums as VM may decide to take 5Ghz away completely if we do that.

Option one requires some impressive community will power and cohesion though. I am willing to arrange some direct action if there is enough support in my area (I am experienced at this). Please PM me if you are willing to get together one Saturday and peacefully occupy the Southampton Centre VM shop with banners and the like. I shall provide full legal and best practice details to all if there are enough of the willing. Ideally we would need to get similar protests happening in other branches, though it need not be on the same day. A rolling protest would be just as good if not better.

If not enough people will go with this then I shall put together an apology letter and ask for as many to sign up as possible. We need to change their minds one way or another, it's fight or flight time folks.

Re: R30 - Superhub R29 is no more....
 

what I have done it switch my router off, plug out then switched it back on again, the router then rebooted and I'm on R30.

However previously under R26 my router defaulted back to factory settings and I couldn't get a wireless connection on my wifes laptop. I switched from 300 to 145 and I managed to get access via wireless.

I have attempted to switch it back to 300, the channel as number 1 and 2nd 5 and I'm still getting the same issue as I did under R26 - no wireless connection

Re: R30 - Superhub R29 is no more....
 

you have an old wireless chip within your laptop. i've advised you via pm.

you should of read the instructions which are on the right of the screen in a column on the modem mode page.

the router ethernet cable should be plugged into the port nearest to the cable and power input.

Re: R30 - Superhub R29 is no more....
 

I thought i did, Thanks another question do i plug any of the Cables into The Yellow Ethernet slot on the router or do i leave this blank ie the Ethernet cable from the SH to the Router does this go in the Yellow part of the Router or in anyone of the 4 spare slots?

Re: R30 - Superhub R29 is no more....
 

Modem Mode Help

Modem Mode
When active, Modem Mode disables the wireless and routing functions of your Super Hub so you can use your own wireless router.


Active Ports & Connections
When in Modem Mode, only one Ethernet port will be active on your Super Hub. You can connect a PC/laptop/console etc directly to your Super Hub via this active port. The image below highlights the port that should be used to connect your external equipment.
[img]Download Failed (1)[/img] Disable Modem Mode
You can disable Modem Mode from the Main Menu which is accessed by typing 192.168.100.1 in your internet browser.
Alternatively you can restore your Super Hub back to its original settings by using the reset button on the side of your Super Hub.

Re: R30 - Superhub R29 is no more....
 

Thanks I have read this but i am still getting confused SORRY.

When i connect the Ethernet cable from my SH to the Router does it go in the Yellow slot on the router or anyone of the 4 slots?

Re: R30 - Superhub R29 is no more....
 

I misread that bit, you connect into the WAN or Internet port on your router which will be the only one without a number.

Re: R30 - Superhub R29 is no more....
 

I'll leave that to you to speculate. I don't know as I've never had my hands on a working superhub.

As for Ofcom, they investigate in response to complaints. They don't, and probably can't go round checking everyone's wireless to see if DFS is on or not. Hell, it's hard enough to find anyone using 5Ghz at all let alone fire a radar signal at each one and wait half an hour. But if a license holder files an interference complaint, they'll investigate.

Who knows why VM do anything they do. Apparently their departments do not communicate with each other.

Heh, an interesting supposition, though again I'll leave it to you. I don't have a superhub, and if I ever get one I won't be using it as a 'super' or 'hub' anything.

Re: R30 - Superhub R29 is no more....
 

I've had 2 reboots on R30 in under an hour now.

please don't tell me there is still problems

Re: R30 - Superhub R29 is no more....
 

Oh well...

Re: R30 - Superhub R29 is no more....
 

Of course there's still problems. What did you expect, modem mode fixes the world for you? ;)

It's there so they can pass the problems onto someone else.

Re: R30 - Superhub R29 is no more....
 

Was hoping I'd have a good day tomorrow, everyone getting top wifi speeds!

Re: R30 - Superhub R29 is no more....
 

Has anyone?

Re: R30 - Superhub R29 is no more....
 

Yes

Re: R30 - Superhub R29 is no more....
 

Liar!

Re: R30 - Superhub R29 is no more....
 

Thanks works a treat. In the SH when it got released i disabled IP Flood Detection will that make a difference now i have a separate router?

Once again Thanks.

Re: R30 - Superhub R29 is no more....
 

Thanks for that.

My laptop is an Acer and I am using the latest driver recommended from Acer. I have the latest Intel driver so will install it and see what if any difference there is.

There are also some points for me to check mentioned in that thread.

Re: R30 - Superhub R29 is no more....
 

As you are in modem mode that no longer applies.

---------- Post added at 21:22 ---------- Previous post was at 21:21 ----------

See my signature and since day one.:D

Re: R30 - Superhub R29 is no more....
 

Updated to R30 this afternoon, so far there has been no downtime whatsoever, we're happy :drunk:

Re: R30 - Superhub R29 is no more....
 

Polished my vmng300 still no downtime :(

Re: R30 - Superhub R29 is no more....
 

JB, don't wind them up! We'll all suffer for it. Put up or shut up, that's the rule around here with regards to the Superhub now.

Masque, please don't nerf us further because of JB. We all love the Superhub, honest. It couldn't be better if it were gold plated and came with a free pint. It's a real wonder of modern technology and no mistake.

Just give JB a dose of STM to quieten him down, don't hit all us Superhub lovers with the nerf bat just because of him, please? :angel: Oh, and ta for the excellent-in-every-way firmware update. It is fully appreciated.

--
:D:D:D AndyCalling - The happiest Superhub owner in Britain. Honest injun! :D:D:D

Re: R30 - Superhub R29 is no more....
 

I bet you feel a little left out jb66 lol

Re: R30 - Superhub R29 is no more....
 

I have never questioned the fact that you (and others) have had problems - it would be nice if you were equally courteous to those who have not...

Re: R30 - Superhub R29 is no more....
 

Very happy with update , never had a problem with wired connection for my gaming and now wireless seems rock solid as well , even considering not usong modem mode and plugging in my dir655 .... Hmmm , is it worth it beta tester ????

Re: R30 - Superhub R29 is no more....
 

Absolutely Hugh, that's the spirit. Couldn't put it better myself. It's not our fault, JB's just a weirdo. Nerf him, not us! We're not with him... I never met him before in my life. :angel:

---------- Post added at 22:28 ---------- Previous post was at 22:26 ----------

No need to sully the Superhub with another inferior router now. The Superhub really is perfect. No doubts. VM certainly are the biz.

--
:D:D:D AndyCalling - The happiest Superhub owner in Britain. Honest injun! :D:D:D

Re: R30 - Superhub R29 is no more....
 

Try not to be such an arse, eh?;)

Re: R30 - Superhub R29 is no more....
 

Whatever you say. Just don't report me to Masque. Alright? Are we cool?

By the way, did I mention, I really like that tie. Where did you get it?

Re: R30 - Superhub R29 is no more....
 

HELP - i have spent the last 3hrs continuously restarting my superhub... i've even gone as far as restoring it to factory settings a couple of times... i've had it switched off for for up to 10 mins as well to see if that helps... but STILL no R30 :(

Any ideas?

Re: R30 - Superhub R29 is no more....
 

You can't force it, you will get it when you get it.