Cable Forum - Superhub Can Someone Explain WHY the SuperHub is so...bad?

Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - Superhub : Can Someone Explain WHY the SuperHub is so...bad? (https://www.cableforum.uk/board/showthread.php?t=33678680)

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by Skie (Post 35259412)

You dont need it to be consistent. If you do 10k pings over a week then you have a good baseline. You mitigate the routing inconsistencies by having such a huge sample size that it is irrelevant as to where the packets are going via and the only really consistent thing is the startpoint (which we are interested in) and destination. Do another 10k over a week with another modem and then you have your data.

Pinging a website over 12,000 miles away is never going to give you consistent results.

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by Masque (Post 35259449)

Pinging a website over 12,000 miles away is never going to give you consistent results.

I always get the same ping?

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by Masque (Post 35259449)

Pinging a website over 12,000 miles away is never going to give you consistent results.

well ive just let winmtr run for an hour or so to a game server that i play on...surely thats consistent enough for u?? have a look at the packet loss

its bad enough that im losing 3 or 4 % locally....but the next 4 nodes are all on the vm network...ranging from 42% packet loss up to 92% packet loss

is it any wonder that some people are complaining?

i ask you once again...will this new revision or update for the superhub resolve my issues with the vm network as regards gaming...ie no packet loss for smooth gaming??? and if you say it will...can i have it in writing please?? :rolleyes:

Re: Can Someone Explain WHY the SuperHub is so...bad?

sorry....heres the winmtr image

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by Chrysalis (Post 35259166)

why would it only affect 1 hop? there is nothing special about the gateway.

Because the Superhub acts as a network bridge between two segments of network. One is your LAN, the other is the DOCSIS link between your CM and the gateway. Anything beyond that is dealt with by VM's core network, which in theory would act in exactly the same way regardless of whether the data came from a VMNG300, Superhub, or an Ambit modem.

Beyond the single (logical) hop DOCSIS link your data is bridge back onto a (hopefully) all IP core network again and the Superhub loses any influence it may have as it no longer directly signals anything on this section of the network.

---------- Post added at 20:56 ---------- Previous post was at 20:55 ----------

Quote:

Originally Posted by Kymmy (Post 35259176)

Only if you can do the pings both at exactly the same time is the result relevant ;) The internet traffic along said route can change from second to second changing your results..

Ping -t.

Averages.

Balance of probabilities.

It's not hard.

---------- Post added at 21:01 ---------- Previous post was at 20:56 ----------

Quote:

Originally Posted by Kymmy (Post 35259178)

Which is the whole point... :rofl: You can't measure latency accurately over an ever changing medium... :rofl:

Yes you can, as long as your definition of "accurate" is not 100.0%. There are acceptable levels of accuracy and standard deviations. Granted, you can't ever be 100% accurate, then again you can't 100% accurately state you're alive or your modem is connected. The best scientific knowledge we have is not 100% accurate.

95% or 99% accuracy is the baseline standard for pretty much all modern sciences, and is more than acceptable for everyone else. Stop being pedantic.

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by markie1966 (Post 35259517)

well ive just let winmtr run for an hour or so to a game server that i play on...surely thats consistent enough for u?? have a look at the packet loss

Now that is quite obviously completely different to what I am talking about and you know it, as I am talking about stupid repetitve speedtests and doing follow up trace routes over the same distance in the vain hope that no one notices when it takes a slightly different route on its one way journey which is no comparison to a extended connection such as you speak about.

Re: Can Someone Explain WHY the SuperHub is so...bad?

if u say speedtests are stupid....why does vm go on about how fast their network is??

i was referring to packet loss...not speed tests

how hard is it to admit there is a problem with packet loss??

and u still havnt answered my question...will this new firmware upgrade thats coming resolve my packet loss concerns??

yes or no....please let me know cos its getting a bit tedious to say the least paying for a product that doesnt deliver....its vm thats states that there will be no issues with latency...not me

ill put it another way....would u buy a ferrari that only had 3 wheels?

see the image taken a few minutes ago ..to the bbc..to TRY and imagine how hard it is for me to try and play a game

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by markie1966 (Post 35259627)

if u say speedtests are stupid....why does vm go on about how fast their network is??

I was referring to the continual speedtests and traceroutes attempted to Wellington in New Zealand a couple of days ago which is rather pointless as the can be be no consistency in the results over that distance due to routing.

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by Masque (Post 35259665)

Pretty sure they were just doing that for arguments sake, not submitting it as cast iron proof of VM network problems, which you would have noticed if you had paid more attention instead of warping posts to fit your own interpretation.

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by zekeisaszekedoes (Post 35259768)

We know they were doing so for arguements sake but I see no warping of posts.

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by markie1966 (Post 35257839)

u jammy **** (joking)

everytime i play games these days i get told to clear off cos of the packets loss

really wish i hadnt upgraded to the superhub

i was getting better ping with no packet loss when i was on 10mb

Treat yourself to one these jiggers

Plug one into the hub and other into your console and Kazzap!

These connect like hard wired = no lag

Leave the wireless part of the hub for your PC

Re: Can Someone Explain WHY the SuperHub is so...bad?

Quote:

Originally Posted by JethroUK (Post 35259945)

Treat yourself to one these jiggers

Plug one into the hub and other into your console and Kazzap!

These connect like hard wired = no lag

Leave the wireless part of the hub for your PC

my pc is hard wired to the superhub

and its still a pathetic connection for gaming

in every other respect...such as surfin or downloading....its perfect

i just want my packetloss to disappear so i can play games...and not have to spend time looking at her indoors lol

Re: Can Someone Explain WHY the SuperHub is so...bad?

moaning about each other doesnt help really. And its off topic. I hate to see people moaning about each other.

Back on topic, the superhub was rushed out, marketted very well by the bods at VM, but poorly tested. I'm glad i am not using mine right now. In hindsight, and knowing that the ambit 300 can do 100 meg easily VM should have stuck with that until something more solid was available and, most importantly, had been tested properly.