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-   -   Garden Dug Up and Cable installed on my property without knowledge (https://www.cableforum.uk/board/showthread.php?t=33662671)

rag3d 30-04-2010 09:41

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by Chris (Post 34997818)
Do not deal with Carillion. They are a supplier of BT, acting on BT's instructions. Respond by recorded post explaining that you hold BT responsible and consider that any arrangements they have to make to resolve the issue with their suppliers are their own business. Give them 28 days from the date of the letter to resolve the issue. Explain that you will commence proceedings in the County Court without further warning if BT has not resolved the issue to your satisfaction by then.

Have done as you suggested Chris but with 14 days. One day before this expired BTs contractors Carillion wrote telling me they had recieved details of my claim from BT and had in turn forwarded this to their sub contractors Cobra.
They say Cobra will have an internal investigation and contact me shortly with their findings. They are to date performing exactly as the forum members expect them to.
I have taken advice which is that it is BTs liability and that I should instruct a contractor to do the work, pay for it, send my paid invoice to BT and if no response proceed with claim through court.
I intend to follow this solicitors advice and have started the ball rolling by asking the landscape contractor to do the work ASAP.

Chris 30-04-2010 10:45

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Your solicitor is of course absolutely correct. Your neighbour made a contract with BT. Any cock-ups in the fulfilling of that contract are BT's responsibility.

rag3d 01-07-2010 11:54

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Hello all, Update on my problem with BT.

I have had my lawn renewed and issued BT my costs. They quickly responded that they would pass this on to their contractor Carillion. To date I have heard nothing further.
The 28 days I gave them to respond has now passed. I will next week issue a court claim against BT.

Sirius 01-07-2010 16:37

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by rag3d (Post 35049544)
Hello all, Update on my problem with BT.

I have had my lawn renewed and issued BT my costs. They quickly responded that they would pass this on to their contractor Carillion. To date I have heard nothing further.
The 28 days I gave them to respond has now passed. I will next week issue a court claim against BT.

Make sure its a BIG claim :)

Dukefever 01-07-2010 16:50

Re: Garden Dug Up and Cable installed on my property without knowledge
 
I just cannot believe it is still going on. Hope it all works out for you.

Duke

Chris 01-07-2010 17:00

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by rag3d (Post 35049544)
Hello all, Update on my problem with BT.

I have had my lawn renewed and issued BT my costs. They quickly responded that they would pass this on to their contractor Carillion. To date I have heard nothing further.
The 28 days I gave them to respond has now passed. I will next week issue a court claim against BT.

:tu:

Stick with it. It's unlikely BT's lawyers have been anywhere near this so far, but the moment they get a summons it will come to their attention. It will most likely be miraculously settled very quickly by BT at that point.

Angua 01-07-2010 17:07

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Stick with claiming from BT. It is up to them to claim from their contractors.

rag3d 03-09-2010 12:44

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Another update,
Started court action, BT have suddenly found a solicitor to deal with it.
They seem to want to drag it out, they have entered their contractors as part 20 defendants, these people had untill yesterday 2/9/10 to respond to the court.
From what I can understand of the BT solicitors intention is that they intend to deny responsibility for anything thats mentioned. They insist that I should show proof of my claim [good job I followed advice from members about plenty of pics]. Most of the paperwork I received from them seems to concern them being able to claim through this court action from their contractors if the court should find against them with my claim.
I am not positive but they seem to me to be piggybacking little me's claim as a way of not having to pay out anything to anyone. Very impressive for a big company I'm sure.
Why they couldnt deal with their contractors after the case is decided is beyond me.
It is a worry that these people through experience know exactly what they are doing and they are manouvering me into a position whereby they can stitch me up. Still I'll know more next week one way or another, fingers crossed.

Sirius 03-09-2010 12:50

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by rag3d (Post 35084743)
Another update,
Started court action, BT have suddenly found a solicitor to deal with it.
They seem to want to drag it out, they have entered their contractors as part 20 defendants, these people had untill yesterday 2/9/10 to respond to the court.
From what I can understand of the BT solicitors intention is that they intend to deny responsibility for anything thats mentioned. They insist that I should show proof of my claim [good job I followed advice from members about plenty of pics]. Most of the paperwork I received from them seems to concern them being able to claim through this court action from their contractors if the court should find against them with my claim.
I am not positive but they seem to me to be piggybacking little me's claim as a way of not having to pay out anything to anyone. Very impressive for a big company I'm sure.
Why they couldnt deal with their contractors after the case is decided is beyond me.
It is a worry that these people through experience know exactly what they are doing and they are manouvering me into a position whereby they can stitch me up. Still I'll know more next week one way or another, fingers crossed.

Good luck :tu:

Dukefever 03-09-2010 17:05

Re: Garden Dug Up and Cable installed on my property without knowledge
 
I really hope this gets sorted for you soon. It has gone on far too long now!

Graham M 03-09-2010 17:09

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Good luck Rag3d! Let us know how you get on :)

tdadyslexia 03-09-2010 17:45

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Good luck.

Peter_ 03-09-2010 17:50

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Good luck and keep us posted.:)

beeman 03-09-2010 20:21

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by rag3d (Post 35084743)
Another update,
Started court action, BT have suddenly found a solicitor to deal with it.
They seem to want to drag it out, they have entered their contractors as part 20 defendants, these people had untill yesterday 2/9/10 to respond to the court.
From what I can understand of the BT solicitors intention is that they intend to deny responsibility for anything thats mentioned. They insist that I should show proof of my claim [good job I followed advice from members about plenty of pics]. Most of the paperwork I received from them seems to concern them being able to claim through this court action from their contractors if the court should find against them with my claim.
I am not positive but they seem to me to be piggybacking little me's claim as a way of not having to pay out anything to anyone. Very impressive for a big company I'm sure.
Why they couldnt deal with their contractors after the case is decided is beyond me.
It is a worry that these people through experience know exactly what they are doing and they are manouvering me into a position whereby they can stitch me up. Still I'll know more next week one way or another, fingers crossed.

Dont let BT's actions get you down, the small claims court are VERY used to dealing with big companys delaying tacticts and it dosnt impress them one bit. You have to remember that a small claims case ISNT delt with in a tratitional court room but actually almost totally in the judges "chambers" (small meating room) in a much more "informal" suituation. The actions of big representation in small claims actually has an adverse affect on a case.

Chris 03-09-2010 22:17

Re: Garden Dug Up and Cable installed on my property without knowledge
 
What he said.

The best way to impress the judge in the small claims court is to get prepared, tell the truth simply and without embellishment, and present lots of supporting information ... in your case, the photos of your lawn plus evidence of the reasonable costs you have incurred during the whole sorry episode (that means, putting right the mess and pursuing your claim at court).

rag3d 04-12-2010 21:25

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Believe it or not its still going on. Since last posting I have had lots of copies of documents that are going between BT and their contractors. The contractors have accepted BTs liability and from what I can make out agreed to pay BT some costs. BT therfore have squirmed out of this and at this point I believe I will be going to court with the contractors who have taken the place of BT. These contractors have their sub contractors who have not put in an appearance at this time. Dont know if they will or if the main contractors will get on with it.Questionaires have been submited to the court and I await a date to attend, that is if the other side dont have another delaying tactic.

rag3d 23-01-2011 13:57

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Patience is a virtue. After almost a year of chasing and waiting I have recieved full payment of the claim I made for the damage and costs involved when my garden was illegaly dug up. The party responsible ended up paying around three times the claim I made. This is because it was passed from the main contractor [BT] to their sub- contractor [Carillion]. They used their solicitors to deal with my claim accepting the liability from BT. The contractors who were working for Carillion and caused the damage [Cobra] agreed to settle my claim in full and I assume the costs of the other parties involved, these costs far outweighed the original claim I had made. The payment was only made a week or so before the court hearing.
Many thanks to all who put their piece into my problem, it does make a difference to know that you have the support of and receive advice from like minded people.

Peter_ 23-01-2011 13:59

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by rag3d (Post 35157265)
Patience is a virtue. After almost a year of chasing and waiting I have recieved full payment of the claim I made for the damage and costs involved when my garden was illegaly dug up. The party responsible ended up paying around three times the claim I made. This is because it was passed from the main contractor [BT] to their sub- contractor [Carillion]. They used their solicitors to deal with my claim accepting the liability from BT. The contractors who were working for Carillion and caused the damage [Cobra] agreed to settle my claim in full and I assume the costs of the other parties involved, these costs far outweighed the original claim I had made. The payment was only made a week or so before the court hearing.
Many thanks to all who put their piece into my problem, it does make a difference to know that you have the support of and receive advice from like minded people.

Nice one I hope you received enough to have a family treat.:)

LSainsbury 23-01-2011 14:12

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by rag3d (Post 35157265)
Patience is a virtue. After almost a year of chasing and waiting I have recieved full payment of the claim I made for the damage and costs involved when my garden was illegaly dug up. The party responsible ended up paying around three times the claim I made. This is because it was passed from the main contractor [BT] to their sub- contractor [Carillion]. They used their solicitors to deal with my claim accepting the liability from BT. The contractors who were working for Carillion and caused the damage [Cobra] agreed to settle my claim in full and I assume the costs of the other parties involved, these costs far outweighed the original claim I had made. The payment was only made a week or so before the court hearing.
Many thanks to all who put their piece into my problem, it does make a difference to know that you have the support of and receive advice from like minded people.


Congratulations! :clap:

'cus I'm a nosy bugger, how much did you claim for and how much did you get? :p:

rag3d 23-01-2011 14:52

Re: Garden Dug Up and Cable installed on my property without knowledge
 
I was not to sure if I should disclose any amounts, but stuff them they made me wait long enough not to sure of what was going on and the cheques cleared so here is how it worked out with approx figures.

Claim to renew lawn; £460.00
My costs; £1000.00

Paid in full.

I understand the costs of other contractors against the people who caused the damage
were in the region of £2500 I believe they would not have had this to pay if they had dealt with my claim at the outset instead of burying their heads in the sand.

So instead of £1500 they are now I believe in the region of £4000 out of pocket.

My heart bleeds for them NOT

LSainsbury 23-01-2011 15:43

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Wicked!!! Well done. A win for the consumer.

Chris 23-01-2011 15:54

Re: Garden Dug Up and Cable installed on my property without knowledge
 
:clap:

Underdog 1, Corporate Stupidity nil. :D

Sirius 23-01-2011 16:06

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by rag3d (Post 35157265)
Patience is a virtue. After almost a year of chasing and waiting I have recieved full payment of the claim I made for the damage and costs involved when my garden was illegaly dug up. The party responsible ended up paying around three times the claim I made. This is because it was passed from the main contractor [BT] to their sub- contractor [Carillion]. They used their solicitors to deal with my claim accepting the liability from BT. The contractors who were working for Carillion and caused the damage [Cobra] agreed to settle my claim in full and I assume the costs of the other parties involved, these costs far outweighed the original claim I had made. The payment was only made a week or so before the court hearing.
Many thanks to all who put their piece into my problem, it does make a difference to know that you have the support of and receive advice from like minded people.

Excellent news :clap:

Graham M 23-01-2011 17:12

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Excellent News, Pleased For You :D

Dukefever 23-01-2011 19:13

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Fantastic news mate. Well done

tdadyslexia 23-01-2011 22:37

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Excellent news :clap:

daggman 25-01-2011 02:56

Re: Garden Dug Up and Cable installed on my property without knowledge
 
WOW never sen this thread before, just read it all from start to finish, well done that man for never giving up and getting what u deserve.

Horizon 26-01-2011 10:37

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by rag3d (Post 35157293)
My heart bleeds for them NOT

Indeed. Well done.

The way you have been treated especially by BT passing the buck was disgusting. Total pigs. Talking of which, how are the neighbours....?:)

When I was rereading this thread recently, I think I may have sussed what happened in regards to "those next door".

When the installers came, I think your neighbour (the builder who knows the law and everything else...) pretended to be you and gave the permission for the trench across your garden. I cannot believe even the most stupid company would have done that to you without believing it had permission to do so.

Treat yourself to a nice holiday with the dosh. Oh, perhaps not. You might come back to find the back garden dug up!:D

rag3d 31-01-2011 14:34

Re: Garden Dug Up and Cable installed on my property without knowledge
 
All's fine with neighbour. Dont think he gave them the nod although the contractor did at the beginning suggest someone else did backed up by a nuetral party who overheard something to that effect. The contractors problem was they did'nt have anything signed by the property owner, me. They also could not prove getting verbal permission from anyone. That wouldnt have counted anyway.

Aja 16-02-2011 22:47

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Voted best thread 2010 - 2011

skyline 25-01-2012 13:58

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Interesting thread. Someone working for BT have just begun digging up my dad's front lawn and drive with a digger so they can lay a new phone cable. No one gave them any permission.

Peter_ 25-01-2012 15:42

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by skyline (Post 35368991)
Interesting thread. Someone working for BT have just begun digging up my dad's front lawn and drive with a digger so they can lay a new phone cable. No one gave them any permission.

Well he can sue them.

tdadyslexia 25-01-2012 17:54

Re: Garden Dug Up and Cable installed on my property without knowledge
 
@skyline, Is the New phone cable for your dad? If not as Peter sed sue them.

rag3d 26-01-2012 10:34

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Hi Skyline, find out who has done what, why they have done it and who said they could do it. Now your armed. Dont go chopping things up it will confuse the issue. Above all have patience, if they are in the wrong they will blame anyone they have used as contractors etc, they will repeatedly fob you off with anything they can and in general hope you get sick of the whole thing and go away. If you have been wronged only go after the main contractor, if you go after sub contractors you wont have as strong a case especially if those contractors should move on. I could go on forever about these people but we shall leave it there for now and if I can help you following my experience with them I would only be to pleased to do that. Lets know how you get on.

Pog66 26-01-2012 12:05

Re: Garden Dug Up and Cable installed on my property without knowledge
 
You could try contacting the police about a possible criminal damage charge to add some weight to it

LSainsbury 26-01-2012 19:16

Re: Garden Dug Up and Cable installed on my property without knowledge
 
And start taking some photos to document it for evidence.

weenie 23-12-2013 00:51

Re: Garden Dug Up and Cable installed on my property without knowledge
 
virgin media cable in my garden and it is for my neighbours service Virgin media came out to remove the cable three times and my neighbour gave three different reasons to why she wanted to stay in my garden 1st being that she wanted the service but wanted the cable to remain in my garden 2nd reasons is that she wanted VM to promise that they would not cut through any other cable in her garden to which VM could not guarantee the 3rd and wait for this she then told VM that it was her land. Two field managers came out to see me and i proved the land was mine but they said they would not be moving it and now i have to pay a lawyer to send a copy of the deeds to their legal team why should i have to pay when i have proved to there field manager the land is mine!!! so angry at VM....why do they not ask my neighbour for prove that the land is her's i will be sending them a letter from my lawyer and i will be claiming my loss from them as i have proved the land is mine as after all TITLE DEEDS PROVE THE LAND IS MINE so what is there problem Did i say in my opinion VM took the easy way to route the cable as my neighbours garden is full of trees i mean big leylandii trees, where as my garden is soil why does VM do this as only the owner of a property can give them permission.

tizmeinnit 23-12-2013 04:00

Re: Garden Dug Up and Cable installed on my property without knowledge
 
shove a spade through it "accidentally"

Hugh 23-12-2013 09:51

Re: Garden Dug Up and Cable installed on my property without knowledge
 
That's the Christmas spirit....

insulatorpotty 23-12-2013 14:53

Re: Garden Dug Up and Cable installed on my property without knowledge
 
chop it out asap. see this all the time. the standard of cable laying/ fixing/ termination at most customer premises by virgin 'contractors/employees is friggin shocking. and that is the reason i will not have virgin tv installed at my property.

---------- Post added at 15:53 ---------- Previous post was at 15:51 ----------

Quote:

Originally Posted by weenie (Post 35657107)
virgin media cable in my garden and it is for my neighbours service Virgin media came out to remove the cable three times and my neighbour gave three different reasons to why she wanted to stay in my garden 1st being that she wanted the service but wanted the cable to remain in my garden 2nd reasons is that she wanted VM to promise that they would not cut through any other cable in her garden to which VM could not guarantee the 3rd and wait for this she then told VM that it was her land. Two field managers came out to see me and i proved the land was mine but they said they would not be moving it and now i have to pay a lawyer to send a copy of the deeds to their legal team why should i have to pay when i have proved to there field manager the land is mine!!! so angry at VM....why do they not ask my neighbour for prove that the land is her's i will be sending them a letter from my lawyer and i will be claiming my loss from them as i have proved the land is mine as after all TITLE DEEDS PROVE THE LAND IS MINE so what is there problem Did i say in my opinion VM took the easy way to route the cable as my neighbours garden is full of trees i mean big leylandii trees, where as my garden is soil why does VM do this as only the owner of a property can give them permission.

you should have just chopped it out. then refused access when the repair team turned up. you will win in court anyway but it would have saved a lot of stress and effort on your part.

tizmeinnit 23-12-2013 17:11

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by Hugh (Post 35657156)
That's the Christmas spirit....

well the neighbour and VM appear to have shown no respect so none is earnt

RB2004 23-12-2013 17:29

Quote:

Originally Posted by insulatorpotty (Post 35657230)
chop it out asap. see this all the time. the standard of cable laying/ fixing/ termination at most customer premises by virgin 'contractors/employees is friggin shocking. and that is the reason i will not have virgin tv installed at my property.

---------- Post added at 15:53 ---------- Previous post was at 15:51 ----------

Quote:

Originally Posted by weenie (Post 35657107)
virgin media cable in my garden and it is for my neighbours service Virgin media came out to remove the cable three times and my neighbour gave three different reasons to why she wanted to stay in my garden 1st being that she wanted the service but wanted the cable to remain in my garden 2nd reasons is that she wanted VM to promise that they would not cut through any other cable in her garden to which VM could not guarantee the 3rd and wait for this she then told VM that it was her land. Two field managers came out to see me and i proved the land was mine but they said they would not be moving it and now i have to pay a lawyer to send a copy of the deeds to their legal team why should i have to pay when i have proved to there field manager the land is mine!!! so angry at VM....why do they not ask my neighbour for prove that the land is her's i will be sending them a letter from my lawyer and i will be claiming my loss from them as i have proved the land is mine as after all TITLE DEEDS PROVE THE LAND IS MINE so what is there problem Did i say in my opinion VM took the easy way to route the cable as my neighbours garden is full of trees i mean big leylandii trees, where as my garden is soil why does VM do this as only the owner of a property can give them permission.

you should have just chopped it out. then refused access when the repair team turned up. you will win in court anyway but it would have saved a lot of stress and effort on your part.

Yep that's why I buried my own cable.

Team 1 came and installed the cable, but left it coiled up.

I dug my lawn and buried it 12" deep.

Team 2 came to finish the job,
But job had already been done.

They even admitted to me they would only bury it 6" but previous experiences suggest I would be lucky if it was buried 4".

qasdfdsaq 23-12-2013 17:54

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by Hugh (Post 35657156)
That's the Christmas spirit....

Bah humbug.

Chop up the cable and wrap it up in a christmas wrapper?

weenie 23-12-2013 21:19

Re: Garden Dug Up and Cable installed on my property without knowledge
 
getting boundary survey and sending it to their legal team and i will bill Virgin Media for the expense as i have proved it is my land by producing title deeds but a boundary survey then it is so detailed there will be no misunderstanding about who owns the land ..... the survey is getting done on the 9th of January 2014 oh happy days....

Nidge41 28-12-2013 06:11

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by tizmeinnit (Post 35657110)
shove a spade through it "accidentally"

That would be my response.

Hugh 28-12-2013 08:07

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Wow!

The poster has not said any damage to his property was caused (besides his/her understandable annoyance), and yet these sort of responses are given.

Let's hope you never park your car causing someone inconvenience, and the person doesn't share your attitude....

tizmeinnit 28-12-2013 08:31

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by Hugh (Post 35658237)
Wow!

The poster has not said any damage to his property was caused (besides his/her understandable annoyance), and yet these sort of responses are given.

Let's hope you never park your car causing someone inconvenience, and the person doesn't share your attitude....

it is the attitude of the neighbour and VM nothing to do with damage to the garden.

If your usual none relevant analogy was to happen and the person was to say please could you move your car and the other said person was to have an attitude after being asked then it may work.............................................. .................................................

weenie 28-12-2013 09:56

Re: Garden Dug Up and Cable installed on my property without knowledge
 
As to Hugh comments It is my land and it is above the ground i wanted to mono block my front garden so i requested VM remove their cable from my property because if their was ever a fault they would not ruin my garden as they have quoted to us if there was ever a fault with that cable they would have to dig up where the cable lies in MY Garden to fix it. Ask yourself this Hugh would you like to have a garden people are using for sevice you are not getting then be told if you ever were to do hard landscape to it and you paid good monies to make your garden look quite nice VM dug it all up to repair the fault for services you are not getting but neighbour is... oh by the way neighbour has been told that the cable should be in her garden but guess what YIP she wants it to remain in quote In The Neighbours Ground Her words to VM field manager. I just thought prevention was better than cure. This neighbour does not get on with anyone in the estate cos of their selfish attitude hope you never get a neighbour like this bet you would be like me and really angry at their arrogant attitude. I really do hope you never experience this Hugh as i would not wish this on my worst enemy... Or would let someone put a sattelite dish on your home or VM cables in your garden to supply your neighbour if so hats of to you man..

Hom3r 28-12-2013 16:29

Re: Garden Dug Up and Cable installed on my property without knowledge
 
I have a neighbour who takes pride in his garden his front lawn could be used on a golf green.

He would be miffed if it was dug up.

Personally I would dig it up and dump it on his lawn, no criminal damage as it was placed on my property without my express permission signed on paper.

I would first sen VM a letter stating that unless they removed said cable from my property withing x number of days I would remove it and bill them for doing so.

MovedGoalPosts 28-12-2013 17:44

Re: Garden Dug Up and Cable installed on my property without knowledge
 
It seems absurd that you need to get a boundary survey? If that is the case then there has probably already been a lot of legal correspondence so that the alleged trespass of the cable over your garden is not that clear cut. If it were clear cut then, regardless of the attitude of VM's field managers, who you indicate accept there is a problem, the legals would have told them to remove it.

So has there in fact been any formal written notice, ideally recorded delivery, so VM's legals do know there is a dispute?

insulatorpotty 28-12-2013 18:19

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by Hugh (Post 35658237)
Wow!

The poster has not said any damage to his property was caused (besides his/her understandable annoyance), and yet these sort of responses are given.

Let's hope you never park your car causing someone inconvenience, and the person doesn't share your attitude....

have i just landed on another planet ?? they have dug up his garden , it may not be damage but its certainly not adding to the value of his property. they have no right whatsoever to do that and if the neighbour was a real neighbour he would chop it out himself and cancel the contract with virgin.
catv is the lowest common denominator in terms of quality of install and engineers, bt has followed suit as at the moment it can see the benefits of paying peanuts however it is yet to see the downside. :mad:

weenie 28-12-2013 21:15

Re: Garden Dug Up and Cable installed on my property without knowledge
 
This happened over the Christmas holidays so have had to wait for boundary survey getting done on the 9th of January 2014 as this is more detailed than the title deeds then i will send a copy to VM at the address VM team gave me Virgin Media, Media House, Bartley House, Hook, there has been no legal correspondence as yet only one letter asking for relevant documents when i phoned and said i showed title deeds to field manager who agreed cable was in my land in his opinion they said his opinion is not legal so i would also need boundary survey stating which garden the cable is in I COULD CRY as this is now classed as a land dispute. So i need to prove the land is mine i need to prove neighbours cable in my garden but surveyor will write all this in his report as he is a independent surveyor and on no ones side i know it is hard to believe but believe me i am living it and paying for it..really upset and confused at how this could have happened:confused:

MovedGoalPosts 28-12-2013 21:46

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Make it very clear to Virgin Media that, especially since their field manager has agreed the cable is on your land, all expenses that you incur in proving your claim and their trespass will be claimed from them. Do that in writing now, by recorded delivery, in the hope that they will see sense. You don't need a lawyer to write that sort of letter.

Yes title deeds can be a problem. The plans attached are at such a small scale that they simply show your land adjoins the neighbours, not exactly where boundaries lie. Sometimes there are more detailed plans from when the estate was laid out, but even then boundary markers can move. Unfortunately, if your neighbour is effectively claiming part of your garden as theirs, which seems to be an implication if they are saying the cable should stay there, you may be drawn into a long dispute where there may be no winner over cost. It can get worse as when you try and sell a property a common question is whether you are in or have had a neighbour dispute, and you have to truthfully answer which can put off purchasers devaluing property.

weenie 28-12-2013 21:55

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Thanks Rob that is why me and my husband has decided to go ahead with the boundary survey but i think i will take your advice and and tell virgin media that all expenses that i occur in proving my claim will be claimed by them. There are 2 reasons now for the boundary survey one being once we get it and we sell there will be no dispute to declare as it will have been sorted and the other reason for virgin media to take that horrible green thing out of my garden thanks again for the advice

weenie 30-12-2013 16:39

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Took your advice Rob and that's the letter with copy of deeds away to Virgin Media legal department recorded delivery.

weenie 02-01-2014 16:15

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Letter has been received by Virgin Media now waiting for a reply....

insulatorpotty 04-01-2014 08:51

Re: Garden Dug Up and Cable installed on my property without knowledge
 
dont hold your breath !!

weenie 05-01-2014 00:32

Re: Garden Dug Up and Cable installed on my property without knowledge
 
They need to as it is now legal....28 days

weenie 06-01-2014 14:40

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Virgin Media Access field manager phoned today and gave me a reference number about the case, they said to give them 14 days so just waiting now.

Hugh 06-01-2014 14:45

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Glad to hear it is progressing - I hope you get it resolved to your satisfaction.

weenie 06-01-2014 15:03

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Thanks and so do I.

weenie 13-01-2014 12:31

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Phoned VM and said they will be no longer dealing with me and to instruct my solicitor with regards to this matter and i am so glad that i went ahead with getting a boundary survey now I think VM is using stalling tactics now :banghead: totally unbelievable :shocking:

weenie 17-01-2014 23:58

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Chief Executive department phoned me today:omg: and said they are looking into the issue with the cable being laid in my garden, I do not know if this is a good thing or not :confused:I am hoping that means it will be getting removed soon they said that they will phone me back on Monday does anyone think this will be good news for me surely if it was not going to be moved they would have said that!!! :help:

tizmeinnit 18-01-2014 09:44

Re: Garden Dug Up and Cable installed on my property without knowledge
 
I think I would still "accidentally " shove a spade through it. Say it was an employed gardener you forgot to tell. That will speed things up

insulatorpotty 18-01-2014 12:01

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by tizmeinnit (Post 35663762)
I think I would still "accidentally " shove a spade through it. Say it was an employed gardener you forgot to tell. That will speed things up

yes, and how a bout a letter to branson!!

weenie 18-01-2014 12:06

Re: Garden Dug Up and Cable installed on my property without knowledge
 
:LOL: here I go :ninja: I'm joking of course I would never do anything illegal...but I have wished lately I had the guts to just cut the dam thing but that would make me just as bad as Virgin Media and my selfish and very arrogant neighbour and that to me is a :nono: no no as I would never bring myself down to there extremely low standards.:rolleyes:

cookie_365 19-01-2014 10:33

Re: Garden Dug Up and Cable installed on my property without knowledge
 
And you'd risk getting a conviction for criminal damage.

tizmeinnit 19-01-2014 13:52

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by cookie_365 (Post 35664056)
And you'd risk getting a conviction for criminal damage.

think the court might well see the mitigation mind you I would have done it "accidentally" from the off once the neighbour shown his disrespect

as I say hire a lad to do the garden and "forget" to tell him/her

weenie 19-01-2014 14:26

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by cookie_365 (Post 35664056)
And you'd risk getting a conviction for criminal damage.

:wtf: Like I said I would never do that, if I was going to that I would have done it in December when I came home and saw what they had done to my front garden a total mess with horrible green cable laid in shallow ground. If you had read the thread you would have seen I was going down the legal route...

weenie 19-01-2014 16:57

Re: Garden Dug Up and Cable installed on my property without knowledge
 
:LOL: Who knows what the future holds we were planning to hard landscape that area anyway.:notme: but I do agree with your comment...about the court as we have been told this will could put future buyers off if we ever did decide to sell or they could use this as a bargaining tool to lower the price :eek: I know I would be put off because I would not to buy a property that could be dug up any time through a fault and to add insult to injury not even for a service that they are supplying you nor were ever given by you to lay there cable in the first place as only the owner of a property can grant a wayleave not the neighbour.. In the deeds it says only electric,gas and sewage has the rights to go onto said property not Virgin Media..
Quote:

Originally Posted by tizmeinnit (Post 35664172)
think the court might well see the mitigation mind you I would have done it "accidentally" from the off once the neighbour shown his disrespect

as I say hire a lad to do the garden and "forget" to tell him/her



---------- Post added at 17:57 ---------- Previous post was at 17:36 ----------

Quote:

Originally Posted by cookie_365 (Post 35664056)
And you'd risk getting a conviction for criminal damage.

The criminal damage here has been done to my property by Virgin Media as they came onto my property without permission to lay cable to supply neighbour and used my land. Oh for your information I can remove the cable but I have to give them the opportunity to rectify there mistake by law. I am not getting at you cookie 365 just totally annoyed with Virgin Media and totally justified at being so...

cookie_365 19-01-2014 21:09

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by tizmeinnit (Post 35664172)
think the court might well see the mitigation mind you I would have done it "accidentally" from the off once the neighbour shown his disrespect

as I say hire a lad to do the garden and "forget" to tell him/her

Mitigating factors affect sentencing, not conviction.

weenie 19-01-2014 22:36

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by cookie_365 (Post 35664311)
Mitigating factors affect sentencing, not conviction.

What would they convict for removing cable in garden that was laid illegally in my garden get real and don't make me laugh, I am giving them every opportunity to remove it and of course within the law and if they don't then tough Bring it on I say because i'm getting angry with them now as I thought it would have been sorted out by now. I have to give them 28 day's and then I will be doing what tizmeinnit suggests and remove it and I don't mean by shoving a spade through it. I will not be braking the law trust me even my lawyer has said I will be able to remove the cable at Virgin Media expense and a letter was sent stating this and believe me it will be removed one way or another either by who I employ to do it or Virgin Media themselves. It is called cable trespass and totally illegal if the owner of the land did not give permission, and believe me I did not... FACT only the owner of land can grant a way leave for this not a very stupid neighbour...I also enclosed a boundary survey to the tw**s at Virgin media...maybe that is why there top gun is phoning me personally now they know they made a big boo boo here...unfortunately on my land..I had to get a lawyer as Virgin Media would not deal with this matter as they referred it to their legal department not me, I think they did this in the hope I would go away sorry but had to disappoint them as it is not in my nature to get walked over and anyway it was the principle of the whole matter now...


The only services that are allowed are for necessity electric gas and water as this is stated on the title deeds not virgin media cables..

insulatorpotty 20-01-2014 15:52

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by weenie (Post 35664321)
What would they convict for removing cable in garden that was laid illegally in my garden get real and don't make me laugh, I am giving them every opportunity to remove it and of course within the law and if they don't then tough Bring it on I say because i'm getting angry with them now as I thought it would have been sorted out by now. I have to give them 28 day's and then I will be doing what tizmeinnit suggests and remove it and I don't mean by shoving a spade through it. I will not be braking the law trust me even my lawyer has said I will be able to remove the cable at Virgin Media expense and a letter was sent stating this and believe me it will be removed one way or another either by who I employ to do it or Virgin Media themselves. It is called cable trespass and totally illegal if the owner of the land did not give permission, and believe me I did not... FACT only the owner of land can grant a way leave for this not a very stupid neighbour...I also enclosed a boundary survey to the tw**s at Virgin media...maybe that is why there top gun is phoning me personally now they know they made a big boo boo here...unfortunately on my land..I had to get a lawyer as Virgin Media would not deal with this matter as they referred it to their legal department not me, I think they did this in the hope I would go away sorry but had to disappoint them as it is not in my nature to get walked over and anyway it was the principle of the whole matter now...


The only services that are allowed are for necessity electric gas and water as this is stated on the title deeds not virgin media cables..

i would bet that virgins legal team are sat scratching their heads at the moment not knowing what to do, do they cut off the neighbours service and risk legal action / paying compensation to him or do they sit and hope you forget about it.!!
good luck

cookie_365 20-01-2014 16:04

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by weenie (Post 35664321)
What would they convict for removing cable in garden that was laid illegally in my garden get real and don't make me laugh, I am giving them every opportunity to remove it and of course within the law and if they don't then tough Bring it on I say because i'm getting angry with them now as I thought it would have been sorted out by now. I have to give them 28 day's and then I will be doing what tizmeinnit suggests and remove it and I don't mean by shoving a spade through it. I will not be braking the law trust me even my lawyer has said I will be able to remove the cable at Virgin Media expense and a letter was sent stating this and believe me it will be removed one way or another either by who I employ to do it or Virgin Media themselves. It is called cable trespass and totally illegal if the owner of the land did not give permission, and believe me I did not... FACT only the owner of land can grant a way leave for this not a very stupid neighbour...I also enclosed a boundary survey to the tw**s at Virgin media...maybe that is why there top gun is phoning me personally now they know they made a big boo boo here...unfortunately on my land..I had to get a lawyer as Virgin Media would not deal with this matter as they referred it to their legal department not me, I think they did this in the hope I would go away sorry but had to disappoint them as it is not in my nature to get walked over and anyway it was the principle of the whole matter now...


The only services that are allowed are for necessity electric gas and water as this is stated on the title deeds not virgin media cables..

Removing it from your property is one thing, putting a spade through it is another ;)

Do what your lawyer tells you, not what anyone on an internet forum tells you, me included.

weenie 20-01-2014 17:30

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by cookie_365 (Post 35664567)
Removing it from your property is one thing, putting a spade through it is another ;)

Do what your lawyer tells you, not what anyone on an internet forum tells you, me included.

I think you will find I said joking about the spade but I will be doing as my Lawyer instructs as I am a Law abiding citizen :notme: it was Virgin media and my neighbour :LOL:

---------- Post added at 18:30 ---------- Previous post was at 18:20 ----------

Quote:

Originally Posted by insulatorpotty (Post 35664565)
i would bet that virgins legal team are sat scratching their heads at the moment not knowing what to do, do they cut off the neighbours service and risk legal action / paying compensation to him or do they sit and hope you forget about it.!!
good luck

Well that's never going to happen and I do not care for my neighbour for reasons obvious nor do I give a second thought for Virgin Media paying compensation to them, but I do not think they would offer as they could have routed through their garden or up their driveway but seem to have been instructed to lay cable on my property. Not my problem where they put it. I just want it removed from my property. ;)

weenie 21-01-2014 15:47

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Well that's the Lawyers letter away :bsmack: Oh Happy days :p: I'm going for a wee vodka and irn bru with ice now :beer: cheers :D

Chris 21-01-2014 15:56

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Classy :D

tizmeinnit 21-01-2014 16:05

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by cookie_365 (Post 35664567)
Removing it from your property is one thing, putting a spade through it is another ;)

Do what your lawyer tells you, not what anyone on an internet forum tells you, me included.

putting a spade through it facilitates removing it

qasdfdsaq 21-01-2014 22:48

Re: Garden Dug Up and Cable installed on my property without knowledge
 
You could have just been playing spade throwing sports in your own garden, and it just happened to accidentally land on a cable you didn't know was there, because it shouldn't have been there in the first place.

weenie 22-01-2014 07:52

Re: Garden Dug Up and Cable installed on my property without knowledge
 
;) like it LOL

Ken W 22-01-2014 09:06

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by tizmeinnit (Post 35664759)
putting a spade through it facilitates removing it

Don't forget that there are VM staff that are on this forum and will know that there are suggestions that a spade may cut through the cable, accidently of coarse.

jb66 22-01-2014 09:17

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Rabbits eat cables all the time, pretty annoying

tizmeinnit 22-01-2014 09:27

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by Ken W (Post 35664884)
Don't forget that there are VM staff that are on this forum and will know that there are suggestions that a spade may cut through the cable, accidently of coarse.

and they are also aware that the cable should not be there. I personally do not think there would be any criminal damages charges bought as the cable was laid by trespass so any complaint by VM is countered by another criminal complaint. Personally as soon as the neighbour gave attitude about it that would have been it slice slice not playing nice

weenie 22-01-2014 12:57

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by Ken W (Post 35664884)
Don't forget that there are VM staff that are on this forum and will know that there are suggestions that a spade may cut through the cable, accidently of coarse.

Well if VM staff are on this forum, please get off your arse and remove your cable from my front garden please :D.... and a shovel could go through it quite easily as my lawyer said that it should have been put in the ground a shovel depth not and never shallow depth... A :monkey: could have laid it better :)

---------- Post added at 13:57 ---------- Previous post was at 13:54 ----------

Quote:

Originally Posted by tizmeinnit (Post 35664894)
and they are also aware that the cable should not be there. I personally do not think there would be any criminal damages charges bought as the cable was laid by trespass so any complaint by VM is countered by another criminal complaint. Personally as soon as the neighbour gave attitude about it that would have been it slice slice not playing nice

Yip I think you could be right there ;) But I need to give them an opportunity to rectify their mistake "Lawyers advice" ...

jb66 22-01-2014 14:36

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by weenie (Post 35664963)
Well if VM staff are on this forum, please get off your arse and remove your cable from my front garden please :D.... and a shovel could go through it quite easily as my lawyer said that it should have been put in the ground a shovel depth not and never shallow depth... A :monkey: could have laid it better :)

---------- Post added at 13:57 ---------- Previous post was at 13:54 ----------



Yip I think you could be right there ;) But I need to give them an opportunity to rectify their mistake "Lawyers advice" ...


I've never seen a drop cable more than a shovels depth

weenie 22-01-2014 14:46

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by jb66 (Post 35664999)
I've never seen a drop cable more than a shovels depth

I was told it should be a shovel depth think about it, it does make sense if you think about it, as when you dig the garden if it is not laid to a certain depth and buried only in shallow ground it will get cut, whereas if buried correctly little chance of this happening :) anyway I'm getting off my problem here as it should not be on my land...but I have also heard that VM are really bad at laying cables as they do seem to tend to lay them incorrectly/lazily... quite :shocking: when you think about it....

Chris 22-01-2014 14:48

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Correct. But it's frequently not the case in real life.

weenie 22-01-2014 14:56

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Well they should get their bums kicked for not doing the job correctly...

insulatorpotty 22-01-2014 15:02

Re: Garden Dug Up and Cable installed on my property without knowledge
 
most of the cable tv network in my area is only a couple of inches below the footway, if youre lucky. !! once it hits the customers boundary, anything goes. unfortunately this is now the industry bench mark, shoddy, cheap and not so cheerful.

weenie 22-01-2014 15:06

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Could not agree with you more SHODDY,CHEAP and not so CHEERFUL seems to sum it up well said...:clap:

jb66 22-01-2014 15:12

Re: Garden Dug Up and Cable installed on my property without knowledge
 
If techs use a shovel to dig a line in the grass, how exactly are they supposed to get it deeper than a shovels depth? Ive never burried a cable but I have pulled them up to gel pack a split then reburried it in the same trench.

weenie 22-01-2014 15:15

Re: Garden Dug Up and Cable installed on my property without knowledge
 
It was on loose soil...neighbour has grass surrounded by Leylandii hedge so they seem have took the easy option my garden with the loose soil... NOT RIGHT MY GARDEN...IF my neighbour wanted VM it should have been laid in their land not my garden....After all if there choice was Sky would they have put it on my wall NO!!! so what gives them the friggen right to lay it in my garden one word NONE...

jb66 22-01-2014 15:18

Re: Garden Dug Up and Cable installed on my property without knowledge
 
True, Im just thinking how they are supposed to dig lower than a spades depth, there are tree roots, plants etc, to double dig would mean there would be a huge trench in the ground to refill.

weenie 22-01-2014 15:20

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Sorry but not my problem it is there's and my very arrogant neighbours...

Hom3r 22-01-2014 20:56

Re: Garden Dug Up and Cable installed on my property without knowledge
 
One thing I have noticed is that th OP is in Scotland, and the law there could be very different.

As my sister found out when my brother in law faced moving there, my sister's legal qualifications weren't valid there.

weenie 22-01-2014 21:20

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by Hom3r (Post 35665168)
One thing I have noticed is that th OP is in Scotland, and the law there could be very different.

As my sister found out when my brother in law faced moving there, my sister's legal qualifications weren't valid there.

You are quite my property is registered with The Land Register (SCOTLAND) and VM legal department seems to be really confused so much so VM phoned me and was on google maps and I had to talk them through some of the conditions of the deeds example the houses to the left and right hand side windows need to be rosewood and plain glass and the houses facing you need to be white windows and the glass needs to look like georgion style, also no fence and if a hedge is grown it has to be no more than a metre in height, 3 feet away from the road edge as there is no footpath and planted with gaps and planted 10 feet away of house TBH I think they are thinking Holy you know what... as they do not seem to have a clue about Scottish Law or Scottish title deeds, and I know this is really bad of me but when I came off the phone I was PEEING MYSELF LAUGHING as I thought serves you right you IDIOTS :D... for laying your cable on my property... Where I live there are a lot of conditions in the title deeds to which they are now finding out for themselves :LOL: and seem to have not got a clue but I will give them one hire a Scottish Lawyer :p: or one that understands The Land Register (SCOTLAND) My brother in Law lives in Grimsby and he said that English Law is different to Scottish.. even my Lawyer found the deeds quite intense when we bought the house...we are not even allowed to have a Sky dish on the front of our property and if a dish does go on a house it is not allowed to be seen from the front of the house so not even allowed to be put on to the roof, I must admit it is a pain to have so many conditions but they seem to be confusing the Chief Executive department at VM and their Legal team so I suppose that is a slight bonus for me, as they are having a :fit: trying to understand them :confused: they even asked why no company vans or caravans were allowed to park over night on the estate and I took great pleasure in saying ask a lawyer as I do not know why the deeds state that... ;)

Hugh 22-01-2014 21:24

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Please do not use asterisks to avoid the site swear filter - this is against Site T&Cs.

weenie 22-01-2014 21:26

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Sorry, Hugh I have changed it, got a bit carried away...

weenie 23-01-2014 09:25

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Just found out today at 09:35 I have a legal right to remove anything from my own land that was installed without my permission, but it must be done with no damage to cable as VM own that, so unfortunately for me I can't remove it without risking damage therefore could be liable for damage talking about been given good news then it be took away in the same sentence, I came off the phone thinking :wtf::help:, but the good news is that it looking like my Lawyer has them on something quite big that I could get them on, not saying too much as to what it is but it is HUGE and the reason I am not saying anything at the moment is do not want to give VM heads up as to what is coming to them because someone who works for VM could read this and I do not to spoil my surprise for them :D ...what I will say is anything that VM has laid on my property what they are supposed to do is ask for my permission and be granted a way leave as I have said before only the owner of the property can grant that... ;) Got you VM and let's just say according to the deeds on 4 things so far.... :) Oh what a nightmare for both of us I say but I will keep fighting for my rights as a home owner until my last breath that is a promise VM and certainly not intended as a threat and is nothing against yourself as a company, it is merely us protecting our investment ... and our children's inheritance ...

tizmeinnit 23-01-2014 09:29

Re: Garden Dug Up and Cable installed on my property without knowledge
 
Quote:

Originally Posted by weenie (Post 35665267)
Just found out today at 09:35 I have a legal right to remove anything from my own land that was installed without my permission, but it must be done with no damage to cable as VM own that, so unfortunately for me I can't remove it without risking damage therefore could be liable for damage talking about been given good news then it be took away in the same sentence, I came off the phone thinking :wtf::help:, but the good news is that it looking like my Lawyer has them on something quite big that I could get them on, not saying too much as to what it is but it is HUGE and the reason I am not saying anything at the moment is do not want to give VM heads up as to what is coming to them because someone who works for VM could read this and I do not to spoil my surprise for them :D ...what I will say is anything that VM has laid on my property what they are supposed to do is ask for my permission and be granted a way leave as I have said before only the owner of the property can grant that... ;) Got you VM and let's just say according to the deeds on 4 things so far.... :)


well wait till the guy is out or in bed dig the cable up and disconnect it from his box(outside his house) then leave it curled up and tell vm it has been removed

You have returned the trespass in kind done no damage and removed the cable.

You still have the option of not telling a gardener ;)

note to anyone in the future just shove a spade through it "accidentally" and save yourself all the hassle


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