Re: We're launching our brand new Virgin Media Mail!
 

They did it for the newsgroups and I think the general response has been very positive. Outsource non-core activity to experts and specialists, simples.

Re: We're launching our brand new Virgin Media Mail!
 

How about they outsource their core stuff to experts! :LOL:

Re: We're launching our brand new Virgin Media Mail!
 

Does anyone know when in January this is expected to happen ? I have read the thread, and looked on the Virgin site, all I can see is a vague 'January' and you will know because we have sent you an e-mail :)

Later

Gengee

Re: We're launching our brand new Virgin Media Mail!
 

... and what difference does that make????

Re: We're launching our brand new Virgin Media Mail!
 

Just saying that not everyone has a problem with it . And as you seem to think i should not have posted what i have . What has Skys email got to do with a Virgin customer ???Just because Sky has these problems does not mean that VM will have the same problems.

Re: We're launching our brand new Virgin Media Mail!
 

Talk about much ado about nothing. As mentioned previously you only have to chenge the file extension.In my workplace all attached executables and *.zip are stripped from emails. Our workround- zip everything then change the extension to "zap" and tell the recipient to change it back. Takes a couple of seconds each end.

Re: We're launching our brand new Virgin Media Mail!
 

I'm in two minds about this. I hear that Google Email has weird copyright law (basically a law unto themselves) which allows them copyright over your emails and their contents. If this is the case, I don't want anything to do with Google.

Re: We're launching our brand new Virgin Media Mail!
 

Try www.gmx.com

Re: We're launching our brand new Virgin Media Mail!
 

The point is, I don't want to be forced by VirginMedia to have Google Email. I didn't sign up for that when I joined Virgin.

Re: We're launching our brand new Virgin Media Mail!
 

when does this new mail service start ?

Re: We're launching our brand new Virgin Media Mail!
 

From the Gmail terms:

Google does not claim any ownership in any of the content, including any text, data, information, images, photographs, music, sound, video, or other material, that you upload, transmit or store in your Gmail account. We will not use any of your content for any purpose except to provide you with the Service.

The same term would apply to any mail hosted on the Virgin Media Mail service

Re: We're launching our brand new Virgin Media Mail!
 

You will get an email to say that your account has been migrated to the new platform.

Re: We're launching our brand new Virgin Media Mail!
 

If you are doing this type of thing then use a more suitable email provider (plenty to choose from). Most mainstream email providers have similar attachment policies now. Just because your internet connection is with VM you are not forced to use any particular email provider.

---------- Post added at 19:38 ---------- Previous post was at 19:15 ----------

You pay for an internet connection and email, you get an internet connection and email. SIMPLE

Re: We're launching our brand new Virgin Media Mail!
 

You will not have Google mail. VM are just outsourcing to Google. Its a common practice throughout industry. Your contract, terms and conditions etc will remain with VM. Google will just provide the VM service on VMs behalf. Hopefully it will now be run by a company that actually knows what it is doing :)

Re: We're launching our brand new Virgin Media Mail!
 

How long is it before some idiot gets a message along the lines of:-

Please follow these instructions to view/watch your sexy naked women/men for free.

1. Download the attached file
2. Unzip the file to your desktop
3. Rename imagonnafcukyou.exz to imagonnafcukyou.exe
4. Double click imagonnafcukyou.exe

And he/she follows the instructions?

Sorry, but trying to protect idiots is a losing battle.

Re: We're launching our brand new Virgin Media Mail!
 

You'll always get people stupid enough to do that. There is no helping them. If people are really determined, they'll stuff up any system.

These measure do actually work. They won't stop viruses dead (no one is saying they will), but they do slow the spread of viruses. Simply because they reduce the amount of people who get infected emails apparently from people or companies they know, and, without thinking, click the attachment..

---------- Post added at 13:34 ---------- Previous post was at 12:30 ----------

You signed up for an account with email. AFAIK, it does not specify *anywhere* on all the paperwork and pages involved in signing up exactly who will be hosting your emails.


Virgin will still be providing you with email, it's just Google providing the back end.

Google's terms and conditions are irrelevant. Your contract is with Virgin, not Google.

Re: We're launching our brand new Virgin Media Mail!
 

Well this sounds better. I've been generally pleased with the VirginMedia service over the years since I joined, never had any real trouble with their email, but not a fan of Google.

Re: We're launching our brand new Virgin Media Mail!
 

i am i right in think the back end is provied by some on else now ?

Re: We're launching our brand new Virgin Media Mail!
 

I think its the other way round for 99% of people!!!

Re: We're launching our brand new Virgin Media Mail!
 

No I think that your wrong and I should know.;)

Re: We're launching our brand new Virgin Media Mail!
 

My email account seems to have been upgraded today, as I got a number of old sent messages sent to my inbox.

Refreshing my folder list showed the new folders. I'm surprised they call it googlemail though (unless that's not normally seen) as I imagine that has potential to confuse. Screenshot below.

http://www.deebar.org/pics/email.jpg

Re: We're launching our brand new Virgin Media Mail!
 

Thought people would be interested in this update from Virgin giving an update about blocked attachments

http://community.virginmedia.com/t5/...date/m-p/23847

Re: We're launching our brand new Virgin Media Mail!
 

Got the email about the upgrade, thought very little of it cos I don't use ISP mail (it makes changing ISP a pain).

However, I logged into the webmail, just to have a look and see how customised it was etc (its not really). In the footer, I noticed a "Last Account Activity:" statement, interestingly, it wasn't from MY ip address... or any that I do check from.

Last account activity: 3 minutes ago at IP 62.254.26.101

A quick check leads me to.... know-httpgateway-6.server.virginmedia.net

Looking at other (POP3) requests, i see other addresses similar know-mailgateway-2.server.virginmedia.net

I'm assuming this is part of the new mail forwarding setup, and the Gmail system can't handle it properly - so not reporting our actual addresses?

Re: We're launching our brand new Virgin Media Mail!
 

If I have 2 PC's checking all email accounts in OE. once I've downloaded the email on one, it's no longer able to download on the other PC.
It's acting like it's not keeping the downloaded email still on the server.

From what I've read Virgin are now preferring us to use Webmail instead of the common pop3/smtp. I don't want to use webmail.

Re: We're launching our brand new Virgin Media Mail!
 

Add 'recent:' to the pop (but not the SMTP) usernames in OE and make sure 'Leave messages on the server' is enabled

Re: We're launching our brand new Virgin Media Mail!
 

Thanks. I've added recent:
bit of a major cock up this is for all concerned. there must be thousands of people pulling their hair out over this mess.

found a link with all possible problems with the Gmail mess.
http://www.virginmedia.com/help/virg...mail/4_pop.php

Re: We're launching our brand new Virgin Media Mail!
 

Alternatively create folders in Virgin Media/Googlemail and use IMAP which means all mails are viewable from all locations. (If that makes sense?)

Re: We're launching our brand new Virgin Media Mail!
 

And that shows that the new offering is much more secure than the previous system that Virgin were using. I'm looking forward to using this when ntlworld.com gets ported over.

I can finally use secure authentication on my mobile devices without the need to go through my mobile service providers mail system and the associated problems they have.

BTW, that page you linked is in this article on this forum.

I would imagine a lot of people don't like the Google mail platform, but Virgin have looked at the bigger picture here, and I believe the majority will benefit from the new features.

Re: We're launching our brand new Virgin Media Mail!
 

I don't think it's so much that people don't like the Gmail platform. it's more that it's one big balls up since people have been changed over.

it's not even pop compliant. it doesn't delete emails you tell it to.
the virgin groups are full with people complaining about the mess.

I think the majority don't need the new features. I'd say the majority just needed it simple as it was.

even having to use recent: so you can check emails from any computer is a job in itself.

When you do get changed over to Google mail. don't be suprised when you get a whole load of very old emails that you thought you had deleted off the server turn up in your mail box.
that shouldn't have happened. they shouldn't exist. they should have been deleted off the server, but someone has been holding onto them.

Re: We're launching our brand new Virgin Media Mail!
 

GARY L, i have contacted Virgin about this matter and they tell me it is a Windows Mail Identities problem.

I checked my Identities and it seems that it have been a modification by Microsoft.

Re: We're launching our brand new Virgin Media Mail!
 

One big balls up?

I hardly think so. The issues of a few people on the VM newsgroups do not make this "one big balls up".

So I may get a few old emails back? No biggie, I can manage that, and I get the benefits of:

7GB storage.
Full SSL pop3/SMTP compliance.
Better spam filtering, possibly, although the ntlworld.com system is pretty good.
A stable platform. (Go check those newsgroups again and look at the complaints they had prior to this new system).

All-in-all this is a major improvement in my opinion. I've had a Gmail address for a number of years now, I can't see this being a balls up, aside from the odd migration glitch.

Bring it on. :)

---------- Post added at 18:26 ---------- Previous post was at 18:23 ----------

Don't worry about it friend, there are always good reasons for these minor issues. Sadly when some people see the chance to associate it with Virgin Media, their like a dog with an old bone. :)

Re: We're launching our brand new Virgin Media Mail!
 

Which one. the not deleting them now or not deleting them from months back?

---------- Post added at 18:57 ---------- Previous post was at 18:50 ----------

There's loads. I know of others in general forums saying they're not getting any emails from ebay and more.

It's emails going back months ago. they were supposed to be deleted but they kept hold of them without you knowing until they dump them all back at you.
if that isn't a security issue I don't know what is.

it's not full pop3 compliant though.
there's more complaints now than there ever has been?!

Yeh, it's just niggly things having to add recent: just to make something work.

You won't like it :)

Re: We're launching our brand new Virgin Media Mail!
 

The are no extra calls coming in over issues with the platform migration, regardless of what you may see on different forums.

If people are having problems they should call in, and if the is an issue it will be investigated.


That is a google trait and comes with the platform.

I am also a @blueyonder.co.uk user and I have had no issues with the migration and it even works on my Nokia 5800, it just works.

Re: We're launching our brand new Virgin Media Mail!
 

my migration was ok too... not noticed any issues so far myself. All my emails are still coming in as before and sending ok.

I only thing i had was some emails being sent back to me that I had sent via webmail last year... not big prob for me as it was about 6 mails.

As Moldova says.. if you have any real issues then call Support :)

Re: We're launching our brand new Virgin Media Mail!
 

I've started to remove all my mailboxes as I can't stand this 'shinny new' - non-standards compliant rubbish. Granted it was never my main email as I have my own domains, but at least for what I used it for it worked as it should.

Re: We're launching our brand new Virgin Media Mail!
 

I have to agree with Gary it has been a balls up.

I have called Virgin on many occations and have had a different answer every time.

This ranges from:

- They dont support Windows Mail
- Deleting my account, then re-installing it & telling me to log on in the morning & it will be ok.

Without this forum I would be pulling what hair I have left out.

I have now added Recent: to the incoming server & I am now reciving my emails on my Windows mail & once they have been pulled through it leaves webmail. Basicly as it was before.

BUT

Now I cant send any emails from Windows Mail only via webmail & my Nokia email messinger only picks up random emails.

It works but is hardly ideal.

On another thread on this site Moldova said Virgin are aware of this & are working on a fix. I am afraid to call Virgin because the first thing I am sure they will do is go to page 1 in the helpdesk manual & tell me to delete my account & re-install it & if that dont work go through some meaningless procedures.

Re: We're launching our brand new Virgin Media Mail!
 

Hi

It may be worth checking your windows mail settings against this article.

http://www.cableforum.co.uk/board/95...ew-google.html

Hope that helps.

Re: We're launching our brand new Virgin Media Mail!
 

Well I called Virgin "lack of" support & guess what they got me to delete my account & reset it.

This has brought me back to square one where I was a week or so ago.
I am able to send emails but I can only receive emails via Windows Mail that are sent to me when I am physically loged on.

So I have 10 emails sitting on webmail I am unable to pull through using Windows mail. Only emails sent to me as I am logged on will now come through Windows mail.

I could change the settings & use recent: to pull them through but then I will be unable to send anything using Windows Mail.

Is the fact that I am the second user on the account "_2" has something to do with it as my wifes account seems to be ok.

Im getting very ****ed off now :mad:

HELP

Re: We're launching our brand new Virgin Media Mail!
 

Hi There,

Your mail client is using recent: for the SMTP server it sounds like, go on your settings for the e-mail account in Windows Mail and click on the servers tab, ensure the box 'my server requires authentication' is ticked and then click on 'Settings'. Click on the radio button 'Log on using' and enter your username and password WITHOUT recent: before the username. Ensure 'Remember my password is ticked' and then click OK and try sending an e-mail.

Ben :)

Re: We're launching our brand new Virgin Media Mail!
 

PMFJI, but I'm not going to read all the pages of this thread, BUT rename the file to a txt extension (or some extension that is accepted) and it will go through. I do this now with my Gmail account.
Sent myself an exe just the other day.