Cable Forum - Small connection issue

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- - Small connection issue (https://www.cableforum.uk/board/showthread.php?t=33656848)

Re: Small connection issue

Quote:

Originally Posted by Broadbandings (Post 34899078)

Too much noise to hold the 1.4Mbps sync so it resynched lower to get the noise margin back up :(

I would suggest going to another ISP if Virgin won't fix it. This behaviour isn't normal and isn't acceptable regardless of line length.

Could you please start a thread in http://forums.thinkbroadband.com/general.html explaining the big swings in noise margin and connection speed? No offense to CF but that is more geared towards DSL and someone there may have a contact within BT that can assist.

Cheers and sorry I couldn't be more help Stuart.

I have posted a thread on Think Broadband, and I'll wait for some replies tomorrow.

Everyone who has replied has been a bigger help than anyone that I contacted at Virgin Media, so thanks to everyone.

I'll keep everyone posted if I get my issue fixed or at least advice on how to get it fixed but I'm sure they'll say the same as yous: get an engineer out, dump Virgin Media.

Thanks again!

Re: Small connection issue

Quote:

Originally Posted by Broadbandings (Post 34899067)

Now if he could hear Radio Luxembourg that'd be fairly easy to fault out to BT.

Hrm... Stuart how is the quality of voice on your phone? ;)

Ha ha. You caught that off-chance right!

Stuart really ought now just to pursue BT in the right way by "going back" to them with conditions. In 10 pages time we'll still be going round in these circles.