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Re: 50 crap down to 3meg CAPPED
It looks like there is some kind of throttling on 50 meg. Maybe not the same STM as on the other speeds, but throttling non-the-less.
Virgin are a bunch of idiots. They launch 50 meg. Assuming they have more than two brain cells to rub together between them (I know, but stay with me), you would expect them to have anticipated that the early adopters of this rather expensive and allegedly "unlimited" service would be the kind of people who download a lot. An awful lot. All the time. Their attempt to generate good publicity by initially making the service un-retarded seems to have been a massive mis-calculation. Faced with this, they are forced to bring in throttling, generating bad publicity and loosing them money as people report faults, call out engineers, kill their modems to get them replaced and eventually end up getting their bills discounted or the whole thing (including install fees) refunded. |
Re: 50 crap down to 3meg CAPPED
testing on my 50mb with dif devices (not realy got around to debug but not happy with speed )
ok first test router WNR2000 is crap (ICS shareing provides Full download speed Dual gigabit port internet > my network > server 6.4MB/s Flat line) 2:33 all connections reset, speed droped to around 2-3mb/s ubuntu download unable to pass 2.5MB/s (20mb ISP) then started droping in and out down to 200KB/s, same for M$ download of SP1 for vista 2:55 speed come back, bit longer this time |
Re: 50 crap down to 3meg CAPPED
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My connection for the past month has been connected directly to the modem. http://www.cableforum.co.uk/board/at...ableforums.jpg Or see a better pic in below thread. http://www.cableforum.co.uk/board/12...mb-issues.html |
Re: 50 crap down to 3meg CAPPED
I'm getting this problem from time to time as well.
This morning, downloading from Astraweb at about 45Mb - 15 minutes into it, speed drops to about 5Mb. It took a reboot of modem and router to get it working again, so I guess my problem is with the NetGear router. Looks like I might have to get back my Dlink router and see if it is any better |
Re: 50 crap down to 3meg CAPPED
Well I will take my Netgear router out of the equation and see how that runs for a few days.
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im to on the SK exchange funny that aint it might be a connection there? .any way my connection seems to have picked up to about 10MB now from giga news but while downloading at 10MB i cant open any web page or serv the net .im just plugged in direct to modem now I GOT A 30QUID REFUND FOR THIS MONTH FOR THE INCONVIENCE im going to phone every month after the bill come out now also do VM garuntee 50MB from a VM sever????????? as mine only hits 23-25MB i saved the enginers password for there 50MB speed test if they gauntee from there own severs then i clearly have a case???? |
Re: 50 crap down to 3meg CAPPED
After reading through most of the posts on this topic, it is my understanding that there is a fault with the router VM supplies?
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The strangest part on my problems is if I am downloading I can't do nothing else, Browising is ultra slow and 99% of the time the page times out. I was getting better speeds overall before on the 20mb with STM and was paying a lot less. |
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Re: 50 crap down to 3meg CAPPED
After many, many calls to tech support they have admitted it is a problem on there end in my area (Hayes - Maybe other areas also?).
The problem I have been told is low snr and fec. This also explains why there are so many uncorrectable codewords (in downstream on modem page) in total and compaired to the correctable codewords. I don't know if this is the same for other areas also though but they said it will be fixed, hopefully, by the 20th of April. |
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also ive reinstalled my pc again and yes i hit 48MB constanst on giganews yeee harrr THING IS IV JUST HIT 9GIG AND MY CONNECTIONS NOW DROPPED TO A 6MB AND SO HERE WE GO AGAIN ID SAY THATS PROOF ENOUGH VM STM 50MB |
Re: 50 crap down to 3meg CAPPED
I called them up but they said call back when ti is fixed so they can work out how much service was lost.
It does feel like stm, but I am giving them the benefit of the doubt and waiting until the 20th to see if it still happens after heavy downloading. On different days it happens at different amounts downloaded, so it is a bit puzzling! |
Re: 50 crap down to 3meg CAPPED
there is no STM on 50mb, its an network problem (websites should be slow or unuseable when speed drops)
it is random but i norm can make it kick in after downlaoding 5-10gb of data allso the router only gives me 500KB/s-1MB/s less bandwith when useing the router with news servers that is (i need to plug it back in as i need the Upnp) i going to plug it back in now and turn off SPI and Secure nat to open, to see if that keeps speed up |
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Re: 50 crap down to 3meg CAPPED
if it was STM it would stay at low speed or 5hrs it only lasts for around 5-20 mins and happens every 1 hr or so when downloading alot or uploading alot and there is Masive packet loss STM does not make Packet loss (and Upload is compleaty unafected when download is going at slow speed) packet loss means data is been sent to me but is getting Loss along the way to me or any 50mb user when this problem kicks in
i going to get it fixed one way or another even if thay give me some info (i work with computers and networks so what is going on with 50mb should not be happening unless UBR or its out side of virgins network) |
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i tried the usenet test on mine as my 50mb has been fluctuating the last day or two- surely the usenet test is flawed?
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I did notice the cable modem 50Mb the up and down blue flashes light is blinking fast when downloading ful 50Mb then the light on the modem went stop for few seconds and downloading again, then stop and downloading again, it like blinking then pause, then blinking, then pause, then blinking.
Anyones had the same issues ? |
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tryed a download today hit 47MB for 5seconds then dropped liked a BRICK to a 3.4meg crap im getting BEEEEP now
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Re: 50 crap down to 3meg CAPPED
Ya, I was getting 2meg speeds from giganews and 5meg reported via Speedtest around 4am, going to see if it pans out... I have been looking on the forum and a lot of peopl eall over the place are having issues lately, so I will see how it goes, see if it gets better or not...
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Re: 50 crap down to 3meg CAPPED
Maybe your modem has been cloned. There are threads in all the usual places about people scanning for and cloning 50meg modems. Even though they only use the old Ambit modems, they still get about 35meg down and 1.5meg up.
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Re: 50 crap down to 3meg CAPPED
Really? Would a cloned modem cause speed to drop?
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Re: 50 crap down to 3meg CAPPED
Sorry I was reading cook1984's comment as if the modem I am using had been cloned, as in I am using the original, and someone else is using a "cloned" version of mine...
Mine is definitely genuine (I hope) as I was here when the supervisor installed it and got it fresh out of the box, I still have the box in fact lol Thankyou Kymmy for clearing that up for me :) |
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Re: 50 crap down to 3meg CAPPED
It might explain why speeds have dropped a lot lately though. A friend of a friend of a friend is mixed up in all that dodgy business and he reckons about half of Portsmouth is doing it.
In fact, one of the guys who used to work at the same place I do used to do it. We still get people coming in looking for him with a Tesco bag containing something modem shaped every time VM knock a few of them out. Having said all that, it really does just look like VM are starting the throttling/STM on 50 meg earlier than most people expected them to. Probably to limit the damage done by all the cloners, since they apparently thought it couldn't be done and have no doubt been caught out by the sudden rise in bandwidth requirements. |
Re: 50 crap down to 3meg CAPPED
Just want to know how everyone is getting on with there service on 50mb. I have been getting the drops since installed and as I am working this week unable to test it as much as I would like. I am off next week so I will be doing loads of testing and contacting Virgin Media with my findings to try and get it resolved.
Downloaded 1gb of data this morning and was capped to 9Mb so still having problems will upload some screen shots tomorrow. |
Re: 50 crap down to 3meg CAPPED
I think basically the network can't cope. It's old, it's analogue and it's not fibre. As predicted, 50 meg has failed to deliver, and is only set to get worse when STM officially kicks in.
Enjoy your 12 month contracts. It's only costing you £600 for this high level of service. |
Re: 50 crap down to 3meg CAPPED
Enjoy your 12 month contracts. It's only costing you £600 for this high level of service.[/QUOTE]
I think it will cost me half that amount.Speaking to CS and complaining saves money,Well it has for me;)Because my so called 50 meg runs like a pile of plop. |
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If it's running badly can't say I blame you, once it's fixed I'm sure you'll be happy to pay full price again :) Has any effort been made to fix it? |
Re: 50 crap down to 3meg CAPPED
I've been told by the area tech manager and also the people at VMs customer relations that they have no intention to introduce the capping on the 50mb. Its been a recent briefing they have had to clarify it is not happening.
They explained that before there was one down stream and this was the problem also to mention the issue they have with the amount of bandwidth theft. Now they have 3 down streams on the 50mb service (when it works right) there is no need to manage the network as they had to before. As far as the 50mb issues and the speeds dropping... I've had a NIGHTMARE AND A HALF with mine which is still ongoing after 8 weeks... read here.. http://www.cableforum.co.uk/board/12...s-already.html |
Re: 50 crap down to 3meg CAPPED
There is no cap as when I was capped on 20 mb I got a extremely consistent 5mb during the capped period. The drop in speed on 50 mb is erratic - spikes between 1.5 and 2.5 and happens at odd intervals. It can last for hours or just minutes. I did report it and had an engineer round to lower my levels - to no avail. I have been about to call support since on a couple of occasions but each time the speed has picked up!
There is definitely a MAJOR problem with 50MB that I hope VM are aware of and working to fix - or maybe they are just burying their head in the sand? |
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I've had enough visits from heated discussions with them now to last me a life time. And your issues exactly mirror the ones I have and still do. Today so far its been fine. I'm using a proggy called PingPlotter pro. I've added their official 50mb test site 82.20.174.2 , BBC.co.uk, Google.com, news-europe.giganews.com, gamefiles.virginmedia.com, www.altavista.com All of which when the 50mb speeds are OK these sites are fine NIL to little packet loss when downloading at full speed. When the speed drops, all these sites show MAJOR packet loss. Here are some of the screen shots I did for the Tech on Usenet... 1: 82.20.174.2 (VMs official speed test site for 50mb) http://img5.imageshack.us/img5/5977/82201742.jpg 2: bbc.co.uk http://img5.imageshack.us/img5/2503/bbcx.jpg 3: Giganews (premium Usenet service) news-europe.giganews.com http://img9.imageshack.us/img9/2622/giganews.jpg Speed at the time these was done was roughly 800kb - 1.2MB When the speeds drop and if I am downloading. I am unable in most cases to be able to browse web sites or speak on voice chat software, MSN has kicked me out before as well. Yet when the speeds are working at 50mb, I can MAX out the speed and do whatever I like. Latency is good usually as well at the time 50 is been maxed. That can be with 20 threads on Giganews, maxing the connection (tried 10 also) All of which to me, points at power issues or line noise. |
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Paying for the full price,Yes be happy to do so as long as my BB is running OK. "Virgin Media 50meg the mother of all broadband"...:) I KNOW WHICH MOTHER IT IS :) |
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But I want this issue sorted.. I did speak to 2nd level today... very helpful. I did ping test to my Gateway and got tons of packet loss while they was on the phone as the 50mb speeds dropped and he was able to see it (again). He then rang back later on to say that the modem upstream power was to high and the downstream needed to be lowered. But he did also mention it may be a problem with an amplifier which they'd need to spot where this issue was by extended testing once the power levels was sorted so another tech is to come tomorrow. Which will be fun since what i'm been told is the same 2nd line found some 7 weeks ago. |
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