Re: 100mbps for Bournemouth
 

Well I saw a Fibrecity van this morning so I don't think they're going anywhere

Re: 100mbps for Bournemouth
 

Its was december when "fibre" posted here, most Web design companies are shut for nearly 3 weeks it Xmass. I know 1 person at a company Who has been forced to take 2 weeks payed leave for Xmass.
The only company vans on the road Ive seen are SKY vans they seam to be on the road every were.
The free paper seams to have vanished due to delivery day being Bank Holidays...less to go in the rubbish Bin....
If its 3-6 months to do per post code then you realy don't need a quick reply do we.

Re: 100mbps for Bournemouth
 

So is anyone actually connected yet?

It really shouldn't take 3-6 months to do a single postcode, you're looking at an insane length of time to do Bournemouth if that's the case.

---------- Post added at 10:14 ---------- Previous post was at 10:11 ----------

With all due respect Paul, 2 - 4 cities a year and you haven't connected a single home in a 'fibrecity' yet. Yes your tech is certainly useful and presents an alternative to standard construction techniques, I think some of it's been done in Sweden before, and is well worth running.

It'd be good to see some actual progress, some construction work, some homes being serviced, any timescale on when you'll be connecting your first residents?

Any news on who the ISPs available to people will be as well?

Re: 100mbps for Bournemouth
 

Hi Guys,

Sorry for the lack of replies lately we have been closed over christmas from the 22nd of December till today so apologies for that!

I will check through the posts as soon as I get a spare minute and try toanswer any questions that have been raised.

Just to let you know everything is going well and we are certainly still progressing with Bournemouth and we soon be launching our Dundee project.

Any other questions people have while I am checking? Feel free to post.

I will post again as soon as, Happy New Year to everyone!

Paul

Re: 100mbps for Bournemouth
 

It would please me more to see Virgin Media to see another cable / ISP provider. In which it can offer better speeds, no restrictions and not being penalised.
I do hope it can offer better customer services, UK call centres. As being half death I have trouble understanding and hearing people over the phone. When they hang up on you thinking you are having “ Joke “, then having to send letters in to complain along side with medical notes.
This is what kind of treatment I had. After being a loyal customer to Telewest before Virgin Media comes along and made a mess of things.


I do hope they come to London and start doing cable to the homes, I would like to sign up :)

Re: 100mbps for Bournemouth
 

Any steps forward have to be considered a good thing I'm all for it.

Re: 100mbps for Bournemouth
 

Any news FibreCity?

I'm in BH8, any idea how long before work starts in my area?

Thanks,

Dan.

Re: 100mbps for Bournemouth
 

Hi Paul, if your projected completion of each postcode is 6 months. How long do you project for completion of the entire bournemouth area? ps im in bh6 any idea when we get done ;)

Cheers
Dave

Re: 100mbps for Bournemouth
 

Well had more junk mail arrive on the floor.
People now have till the 28th of feb to sign up for the free trench digging and 4 holes in the brick work with a box then attached to it. Seems unfair to limit the free install to 28th if its not going to be done till september anyway.

Re: 100mbps for Bournemouth
 

btw
still no way of confirming if my opt in letter has been received or not??

Re: 100mbps for Bournemouth
 

Hi Guys,

Sorry for the lack of communication lately things have been a little hectic!

@Dan - Please send me your full postcode via PM or post and I will check this for you.

@Hunt0r - The Bournemouth project is predicted to take 2 years to complete in full. Again if you would like to send me your full postcode or post it here I can check this for you.

@RealDiamond - These dates are given due to the Project timeline, you will have written notice when the engineer is due in your area and an exact deadline closer to the time. As soon as the engineer has moved out of your area the install will not be free of charge. I hope I have explained that well enough!

@Smilie - Sorry, could you please send me your full address via PM and I will check this for you first thing in the morning.

Hopefully you have all seen the press release from Monday, if not this can be found on www.fibrecity.eu under Latest News. The general point of the press release is to highlight that installations will commence in the next few weeks at the first 30 homes and the first 30 homes will be up and running by the end of march.

We will shortly be announcing the first provider to use the connection aswell as launching a brand new website.

Any questions at all please let me know.

Paul

Re: 100mbps for Bournemouth
 

yep got the email.
End of 2010 for completion of the BH1 - BH12 project. Long job.
New website :angel:.
WEBKIT and PS3 friendly remember ;). The less JAVA SCRIPT :nono: used the better
(One engineer you just using that as a saying right)

Re: 100mbps for Bournemouth
 

This is all very good, but Fibrecity isn't a service provider.

You may have a wonderful fibre optic cable right up to you house, but it wont be much good if you haven't got any ISPs using it?

So which ISPs are going to be using fibrecity????????

Re: 100mbps for Bournemouth
 

I'll pee myself laughing if the first ISP is VM.

Re: 100mbps for Bournemouth
 

Or BT. :rolleyes:

Would be nice if it is Be.

Re: 100mbps for Bournemouth
 

Unlikely to be VM as they already service Bournemouth, doubt BT would pay use some elses network either.

I don't know what the Fibrecity network topology looks like, but remember you only as fast as your slowest part of the network.

Fibrecity are providing a fibre access network (which is great) but they'll have to link up to a national backhaul and overall speed will be determined by how congested they are, or how good their ISPs kit is.

It should be better than adsl, but don't expect 100mb not straight away.

Fibrecity are literally just selling dark fibre at an access level, which is risky because if they don't have any take up they'll struggle to return on the investment, and in this economic climate that could be the end.

Re: 100mbps for Bournemouth
 

I could see Entanet using it if the infrastructure's there.

Re: 100mbps for Bournemouth
 

OK Paul
New Questions
You say you have providers lined up. But could not name for legal reasons, them thats fine, but can you say a date for when BH9 is likely to finish in 2009 or is it 2010 and Do you know if the Broadband supplier will use a switch and modem in one unit or just Modem like VM.

Even if I was to sign up to 100Mb/s the PS3 would only use 50Mb/s as I use background downloading and that is restricted by the PS3. so you can still use the web browser stay signed in, send texts and use other online equipment.

I want to upgrade my router to a Gigabit cable router as file transfers are so slow at 50Mb/s be better at 500Mb/s.
If it's not due to finish till next year in BH9 or ill need a router still, Ill get my new Gigabit router.
cheers.

Re: 100mbps for Bournemouth
 

Hi RealDiamond,

Can you send me your full postcode in a PM and I will check when your area is scheduled to be completed.

Regards

Paul

Re: 100mbps for Bournemouth
 

to the techies in this forum
will a wireless-N router be able to utilize the full speed of a 100mbps broadband??

not that Im using wireless-N (still using G)
but would like to know
in case i see a good wireless-N router on sale
and upgrade

Re: 100mbps for Bournemouth
 

Yep n speed is fine for 100Mb/s wifi. Most N speed are now higher than 100Mb/s some are 300Mb/s. Thats why im asking if there will be a free router attached to the ISPs modem. If there is theres little point in upgrading now unless its install date is Next year.

Re: 100mbps for Bournemouth
 

You won't get a modem it'll be delivered over a straight ethernet port. No need for a modem on PON, the box outside the house does it all.

No N router will give you 300Mbit/s even if it's what they advertise, I'm not sure how many will actually manage 100Mbit of real data.

Looks as though some will, some won't, depends a lot of the access point and the wireless card though!

Re: 100mbps for Bournemouth
 

So the router plugs into the wall socket that feeds the home network got ya.

Thanks paul for the estimate.
Well been told Ill have to wait, so Im upgrading the router for file transfers, the N speed in the router is 270Mb/s on this router with a N speed wifi adapter add on PCI card thingy. But I don't want it for Wifi I want the LAN speed increase. With out having to connect and Disconnect the PS3 from the router.
I can always add wifi N speed increase after the H20 install.

Re: 100mbps for Bournemouth
 

I have Belkin wireless N router and a Wireless N built in the laptop.

If the laptop is within 2m of the router i can transfer to a (Gigabit) NAS at 3MB/s a second.

10-25m away through a couple of walls i'm luck to be able to transfer and faster than 1MB/s

This is why i am now using HomePlugs

Re: 100mbps for Bournemouth
 

Wheres this new website. Its nearly a month since the bournemouth news part updated.

Side topic Im ready and waiting :p: ( well nearly going to put some new cables in.) Got the Gigabit router but have not got the N mimo Card thingy yet. <£50 Ill wait. but the wifi is still stronger. The power is not as brilliant as they say due to having to use the G speed mode but then like the user above there are many walls and metal filled objects in the way. Ive been down the end of the garden like your supposed to with wifi ;) boring. needs to rain :) grass is going brown.
Bit annoyed my old desktop mac is a bit older than it says the NIC is only 100Mb/s :td: the lights on the router go, green, blue, green, green, orange looks rubbish, real bad. :D

Re: 100mbps for Bournemouth
 

Hi RealDiamond,

Apologies on the website not being updated yet, there have been a few internal changes within the company so the H20 Networks side of the business has been the priority for the last month or so.

I have seen a preview of the new site and it looks a lot better and should be updated much more regularly in the future. It should be live soon but I wouldn't like to commit to a date. Sorry I cannot be more specific.

Latest news on the project is that surveys have been taking place in the first area we will be connecting and the installations in these areas will be taking place in the next few weeks.

Paul

Re: 100mbps for Bournemouth
 

More info for you:
http://news.zdnet.co.uk/communicatio...9598306,00.htm

Re: 100mbps for Bournemouth
 

Until the ISPs are announced nobody is going to be connected to anything

Re: 100mbps for Bournemouth
 

Guess Nothing will be posted as they don't have a good site to post on.
Untill the new sites up,
with Real news and blog tracking,
MP4 and WMV demos of people using the kit from a Show Home.
PDFs full of technical specs of there services...

Re: 100mbps for Bournemouth
 

Hi RealDiamond,

I would hope that the site will have been re-launched before the announcement is made but I am unsure on this at the moment. We will be making an announcement very shortly so keep an eye out for this.

I wish that I could give you definitive dates and details on some of these things but as I am sure you all appreciate I am unable to divulge full details on many things just at the moment!

The work leading up to the first 30 homes being connected has begun and it will certainly help us once these homes are connected as well as provide a lot of the answers to the questions that people are asking.

@Antoine

Good to see a fellow blue posting on this thread :)

As always if you have any questions guys please feel free to ask. As I said I may not be able to give the answers that you are looking for right away but I will certainly try.

Any suggestions and feedback that you have are also taken on board and appreciated

Paul

Re: 100mbps for Bournemouth
 

Well, pfft only ignorant people would not take up the free install who do not know much about internet connections.

I live at bh9, so yea i wish this installation was alot quicker because i bet this 100/100 connection may cost realisitically like what, £35-40 a month?

Shame, not all the households here took up on the free offer, i did, anyways would love to know the monthly charge, and when this becomes available, and is at a good price, you will see me telling my dad to change isp, asap, from virgin media.

Re: 100mbps for Bournemouth
 

Hi Paul,

Great news on the first 50 homes being connected. Does this mean they're "live" or that they just have everything in place ready for a provider to use the connection? More importantly is there any news on provider(s) or pricing?

The latest e-mail update says that these homes "will showcase the cababilities of the Fibrecity infrastructure", does this mean that while we're all waiting we'll be able to see it in action somehow?

In the meantime I can thoroughly recommend the use of an i-Plate for those with an NTE5 socket. My connection immediately increased from 2.5Mb/s to just over 3.5Mb/s - still way off the "up to 8Mb/s" but worth the £10 for the plate.

Dan.

Re: 100mbps for Bournemouth
 

Hi Dan,

The connections are not 'live' just yet but this will be happening very shortly. The talks regarding the provider are still ongoing as far as I am aware but obviously we want to get these 50 homes live as soon as possible to highlight the network to everyone.

Once the services are live we will be doing lots of press releases showcasing the network and its capabilities so you will certainly be able to see what to expect.

I will let you know as soon as I have concrete details to post.

Regards

Paul

Re: 100mbps for Bournemouth
 

Paul,

That implies you have no concrete retail partner for Bournemouth at this time but are in negotiation. Confirm/deny?

Re: 100mbps for Bournemouth
 

Hi Broadbandings,

As far as I am aware the negotiations are still ongoing at an advanced stage and should be completed shortly.

Obviously at my level I am not informed of every detail and outcome so I may only find out a few days before everyone else! To be honest with you, the information (below) from the press release is pretty much what I have been told so far:

The firm is in a very strong position and is in final negotiations and positive discussions with a number of key content providers and companies that will provide next generation services including IPTV, delivering a complete range of channels including interactive gaming.

Regards

Paul

Re: 100mbps for Bournemouth
 

No disrespect, Paul, but that's what you said nearly five months ago on your first post (#71 in this this thread)

Re: 100mbps for Bournemouth
 

Hi foreverwar,

Fair comment and I am sorry I cannot give everyone more to go on, however I can only tell you what I am told myself. Obviously we as a company would like this to have been sorted a lot sooner but unfortunately things are not always as simple as we would like them to be.

As I said previously as soon as I have been given concrete information I will make sure to post it, until that time I can only update you on the progress as much as I myself am updated.

Hopefully because the first homes have been connected and now need to be made 'live' this will push negotiations forward to a conclusion.

As I said in an earlier post unfortunately the answers I can post may not always be the ones people are looking for but I will do my best.

Regards

Paul

Re: 100mbps for Bournemouth
 

I guess the provider could be C4L as they have got a Gigabit backbone to Bournemouth.

http://www.c4l.co.uk/colocation/sout...ournemouth.php

I have seen the fibrecity vans out and about in the "BH7 7" region (Littledown estate in particular) and I know the fibre has actually been installed there but haven't seen any premises which have been connected yet.

I live a bit further down the road in the "BH7 6" (Boscombe East) region and cant wait to be connected, any news on when work will commence here?

---------- Post added at 13:50 ---------- Previous post was at 12:43 ----------

Must be C4L because i found this statement:

from http://www.ispreview.co.uk/news/EkEEkZkuAFYrIyrrPe.html

Re: 100mbps for Bournemouth
 

C4L are not a residential provider and have no interest in becoming one. Notice that the only circuits they mention are business.

From your quote:

C4L will according to that offer backhaul to other ISPs but their only FTTP service will be business leased circuits.

The reference to homes was I think an example, plus it's a nice big number, 400,000 homes ;)

EDIT: I actually suspect that C4L installed the backhaul to use i3's dark fibre for those nice profitable business services, not as part of the FibreCity residential PON deployment. I'll see if the guy I used to know at C4L is still there and chat with him.

Nice find on the story :)

Re: 100mbps for Bournemouth
 

if the ISP's are Sky or Be* you guys in Bournemouth are so lucky!

Anyone on here one of the lucky 50?

Re: 100mbps for Bournemouth
 

Right now, the 50Mb and above services are not subject to traffic management, just fyi :)

Re: 100mbps for Bournemouth
 

Erm ok, not entirely sure of relevance to Bournemouth's FTTP but there we go :)

---------- Post added at 19:48 ---------- Previous post was at 19:47 ----------

Still no ISP.

Re: 100mbps for Bournemouth
 

Its gone a bit quiet recently.

Is there anyone out there that has been connected up yet that can give us some info?

Re: 100mbps for Bournemouth
 

Depends how you define "connected"

There are, I'm sure, people who have a cable installed.

But there's no ISP to connect to.

Re: 100mbps for Bournemouth
 

Hi Guys,

Sorry for the lack of contact lately, have been in Bournemouth recently following up a few things.

@lloydio - We have not yet announced the service providers using the connection at the moment, as soon as I am able to do this I will be sure to post on here for everyone.

@Pierre - There are a number of homes installed as you have mentioned and we should be starting the roll-out in earnest in around 2-3 weeks.

I will post any information that I can as soon as guys.

Regards

Paul

Re: 100mbps for Bournemouth
 

Anybody want to buy a bridge? ;)

http://img291.imageshack.us/img291/5...ndonbridge.jpg

Re: 100mbps for Bournemouth
 

That image links to a nice looking webpage...

Re: 100mbps for Bournemouth
 

Please remember this is a family site with lots of vulnerable members. :dozey:

Re: 100mbps for Bournemouth
 

Which postcodes are as of now planned and are there any roll out dates for other ones?

Also which streets/ postcodes are currently as of now live.

Re: 100mbps for Bournemouth
 

Have they got an ISP yet ????

Re: 100mbps for Bournemouth
 

They're probably still "In talks". They'd make a lot of noise over it, i'm sure.

At the moment it's looking a bit like the Millennium dome in it's first incarnation... A big white... Elephant.

Re: 100mbps for Bournemouth
 

Nope everytime i ring their help line i get the words " we are just about to announce it" lol!

Re: 100mbps for Bournemouth
 

Not any more it doesn't ;)

Re: 100mbps for Bournemouth
 

PM Fibrecity/paul your post code.
Ive got up to another 7 months of waiting for BH9

Re: 100mbps for Bournemouth
 

So its "coming soon" :LOL:

Re: 100mbps for Bournemouth
 

I was reading about Fibre tax, would this be something that is holding back getting a provider on board?

http://www.ispreview.co.uk/story/200...dband-tax.html

Re: 100mbps for Bournemouth
 

will benefit from 100Mbps broadband OMG virgin 50Mbps lol

Re: 100mbps for Bournemouth
 

I have sent a number of emails to the Fibrecity team. Haven't had many replies, but this one was in response to one I sent about 2 months back :-


Thank you for your email.

Bournemouth is very still much our primary project we have just started
the marketing and awareness campaign in Dundee as we did with
Bournemouth.

The installation work has begun and should be gathering pace now,
unfortunately we are not yet in a position to announce the service
providers using the connection. We hope to have this information for you
very shortly.

A few updates have been sent out regarding the first installations, I
will check your details on our system to make sure we have your email
address correctly. Can you please confirm your full address and
postcode, as well as your preferred email address to that I can check
this.

Your postcode is in the 3rd area to be connected, meaning that it will
be at least 6-8 months before we start to connect your area. If you
would like to take up another provider at the moment we can still
install the connection for you and you can then switch whenever your
contract ends or you are ready to use the connection.

I hope this helps.

Kind Regards

Paul Knight
Fibrecity


I suppose they are trying to be helpful.

Re: 100mbps for Bournemouth
 

Just read this bit of news:

Re: 100mbps for Bournemouth
 

Oh god no...

Wished it was BE for example.

Re: 100mbps for Bournemouth
 

Hmm. I wonder ..... Anyway, I'll have to wait and see. I have just (or am in the process of doing so) moved to another provider. I did make sure I was not locked into a contract period of more than 1 month so, if miracles do happen and fibre arrives on my doorstep and it is not ridiculously expensive, it shouldn't be too difficult to move.

Re: 100mbps for Bournemouth
 

This is about TV, Sky may also be in correspondance with H2O for the same thing, not necessarily internet as well. Sky have been in contact with H2O for some time actually.

In any event there are far worse ISPs than Sky. For all the raving about Be/O2 Sky manage their LLU network better with no congestion and have a superior IP network as a whole compared to the Be/O2 one.

Re: 100mbps for Bournemouth
 

Sky was one of ISPs in the UK which failed to update their DNS data base correctly. This trigged false claims that the PS3 PSN network was faulty even when Virgin media, Open DNS and BT DNS use was fine still. As usual SKY blammed Some one else.
I already altered My virgin media package Deal. so am saying with VM again.
Fibrecity still have the same old web site with no updates still.
The adverts in local press have vanished as has the junk mail on the door mat.

Re: 100mbps for Bournemouth
 

Neither Sky nor any other ISP manually updates DNS it's done automagically based on TTLs provided by authoritative servers.

http://en.wikipedia.org/wiki/Time_to_live

Re: 100mbps for Bournemouth
 

OK well what ever SKY use don't work correctly unlike Virgin media or BT. SKY users are still having to change DNS address manually on PS3.

Re: 100mbps for Bournemouth
 

hehe, i had a fresh fibrecity leaflet through my door this morning asking me to sign up. It must be the 5th one i have filled out so far :P

Re: 100mbps for Bournemouth
 

Any news updates ?

Re: 100mbps for Bournemouth
 

Ditto - FibrecityBmouth's gone worryingly quiet

Re: 100mbps for Bournemouth
 

Last i heard was that they STILL had no ISP

Re: 100mbps for Bournemouth
 

One ISP that was on the books apparently pulled out due to the rollout being at a slower pace than they wished for.

Just something I heard.

Re: 100mbps for Bournemouth
 

I have heard things as well ;)

Re: 100mbps for Bournemouth
 

what was the ISP on the books then ?

Sky ? Be/O2 ETC?

Re: 100mbps for Bournemouth
 

Has anyone heard anything about anything?

Since it's been nearly 4 months since we last heard from fibrecity, we're 2 months past the estimated install date for my postcode and Paul's no longer responding to PMs I'm guessing it's all gone belly up and may not happen?

Re: 100mbps for Bournemouth
 

I went to the air show a couple of weeks ago and cornered a sales lady about the subject at her stall. She couldn't answer the pricelist and ISP questions i asked. Personally it feels like they are going to sell all our details to the highest bidder or will roll it out partially run out of money and it will collapse!

Re: 100mbps for Bournemouth
 

last i heard they announced that they were going to be rolling out fibre through the sewers in Ireland.

would of been nice if they could finish there first project. seems all talk!

Re: 100mbps for Bournemouth
 

Sky were certainly involved at some point.

Re: 100mbps for Bournemouth
 

looks like a good sign, the website has finally been updated:

http://www.fibrecity.eu/

Re: 100mbps for Bournemouth
 

Indeed, once one sifts through the marketing guff about self-service portals there does seem to be a positive there:

This seems a huge positive, and about time too! Looks as though they are taking the approach of having all SPs services in one page and customers pick from them, rather than wholesaling access to the fibre at bitstream level as BT are and 'binding' your fibre link to a provider.

Re: 100mbps for Bournemouth
 

Hi Guys,

Sincere apologies for my non-posting for a while! I have been so busy I have not had time to post as well as being out of the office a lot more recently. However I will be making every effort to regularly post from today!

As someone pointed out the website has now been updated, and although there is still a lot of work to be done and changes to be made I hope that you will find some of the information on this site useful.

Re: Service Providers. We do have some details of the first providers but as mentioned on the site, and indeed the quote from Broadbandings, we are unable to divulge names right now. As soon as we have the go ahead this information will be on the site and I will post details here.

The video at this link (for those who haven't seen it) may proof useful as it contains quite a bit of information:

http://www.fibrecity.eu/how.php

For those who haven't read the latest press release (from a couple of days ago):

http://www.fibrecity.eu/news.php

The installs in the BH11 area will be starting within the next couple of weeks or so and although this has taken longer than we would have liked please be assured that we are very much still on track to be completed in Bournemouth by early 2011. With any new project there are issues to overcome, however we are still 100% progressing and we are all excited about the project.

I know I have been away for some time so...any questions, fire them at me. As always I will do my best to answer questions for you but I cannot also give full details at this moment in time.

I look forward to hearing your comments/questions/feedback,

Paul

Re: 100mbps for Bournemouth
 

Paul,

do something about your website, please - if you scroll up and down, it jumps like a jumpy thing that just won jump of the year (and no, it is not my connection - I am on a JANET link at work, and I have a constant 83Mb down, and 65Mb up).

Re: 100mbps for Bournemouth
 

Works great in Fx 3.5 and IE8 here.

Good to hear that they have ISPs for it now though!

Re: 100mbps for Bournemouth
 

Hi foreverwar,

What browser are you using? I am using Google Chrome and it seems to be OK, however I will need to get that checked out if it is causing problems on a particular browser.

Paul

Re: 100mbps for Bournemouth
 

Site working fine here on VM 20meg using Slimbrowser.

Re: 100mbps for Bournemouth
 

At work, IE7 under XP.

Fine at home under Vista Ultimate with IE8.

Re: 100mbps for Bournemouth
 

@FibrecityBmouth

Have you got an idea of when work will start in the "BH7 6" region of Bournemouth?

Re: 100mbps for Bournemouth
 

From the bloke down the pub (well actually a work colleague:)) who had a rep from Fibrecity on his doorstep last night:-

2 weeks for his install date
Major announcement next week from Fibrecity
100mb guaranteed, tests in Paddington Grove (if any one knows it) have achieved 500mb - but obviously a test
BT / Sky are in the forground but still open to tenders
Nothing on pricing yet

We wait with anticipation...

Re: 100mbps for Bournemouth
 

Nothing on pricing - surprise, surprise. I can't see this happening.

It would take a lot more than 100Mbps for me to move to Bournemouth. I can survive on Vodafone mobile broadband for a night - can you imagine what it would take for a lifetime?

Boring place!

Re: 100mbps for Bournemouth
 

Well surely fibrecity need to secure an isp before pricing can be decided as your hard earned pennies will go to the isp?

Good! :)

Think that's for another thread, but for what it's worth you're wrong :p:

Re: 100mbps for Bournemouth
 

Had a phone call yesterday from fibrecity (some1 else tooked the call)
saying that they will be coming to install it this month or something

im in the BH9 area

Re: 100mbps for Bournemouth
 

@Smilie

I think the person taking the call for you may have got the wrong end of the stick or something was wrongly explained to them. We are currently working in the BH11 area at the moment and BH9 will not be connected for a few months yet.

Our team are currently doing surveys in lots of areas, to go through the cable route and box placement at the property, so I would imagine this is what the call was with regards to. If you want to PM me with your address I can chase the call up for you to find out exactly what was said.

I hope this clears things up.

Re: 100mbps for Bournemouth
 

cool thanks
i'll send u a PM

also want to ask a question

if this call is about a survey and placement in my area
do i have to be at my house to tell them the placement of the box to my house??
as the call didn't give us a specifict day
i won't know if some1 will be home at the time

or is this just a courtesy call so i'll know some1 might be poking around my house??

Re: 100mbps for Bournemouth
 

No problem Smilie, I am chasing this up for you.

You, or the home owner if that isn't you, will need to be at the property during the survey to let the surveyor know where you would like the box and to make sure you are happy with the work we will do.

They should try and find out the best time to catch you in, however they will not necessarily give a specific time slot so you are not waiting if they cannot make it right on time. If you are not in they will come back until they catch you in so no need to worry. No work will be done without this survey being signed by the home owner as confirmation.

Re: 100mbps for Bournemouth
 

They dug up the pavement just across the road while I was gone and I went and had a nosey earlier and there's a duct lid saying H2O networks, can anyone from FibreCity confirm what this means exactly? Pavement was dug up on Bournemouth Road BH14 outside Sainsburys Local

Re: 100mbps for Bournemouth
 

Shouldn't be so nosey. :nono:

Re: 100mbps for Bournemouth
 

Heh?

Re: 100mbps for Bournemouth
 

dw ;)

Re: 100mbps for Bournemouth
 

Well they are laying the last mile all around BH11 9XX, all the workmen with fibrecity logo on their hi viz jackets, working on a Sunday too!
So painful that they are laying cable literally 2 streets away from mine knowing they won't be laying in my street :(

Re: 100mbps for Bournemouth
 

Well that's good news for the girlfirend, she lives a little further down Poole Lane towards Kinson.

Why aren't they doing your road?

Does anyone know how long from installation to being able to use, any chance before Christmas?(Yes I know I'm being very optimistic!:) )

Re: 100mbps for Bournemouth
 

The stepson was delivering down Bearcross Avenue and saw fibrecity boxes on the front of houses with a cable running from them to the road that needed to be connected yesterday!

Re: 100mbps for Bournemouth
 

So has anyone actually had the installation yet ?

I had a lady round last night to discuss my installation. She seemed keen to run the fibre from the street down the side of my house, to the rear. I stated that my PC was in a bedroom at the back of the property, and she was keen to situate the box near that bedroom. So her route involved approx 13M of paving slabs being pulled up. As I live on a corner, I suggested coming in off the other side of the house (from another street) and she agreed it would be easier that way.

So I have the following question outstanding from my meeting.
1) does the box actually have to be near your PC ?
2) is it fibre from the external box to an internal box ?
3) Is it fibre from an internal box to your PC, or 100Mb ethernet ?
4) could the internal box go in the loft? (I have ethernet cables from some rooms cabled to the loft, so the loft could be a good place to start).
5) if TV services are planned, maybe the internal box should go near the TV in the lounge ??

I'm just keen to
a) NOT have any slabs pulled up and then poorly re-laid
b) get the external box fitted in the best location.

Anyone got any comments ?

Rob
located in BH9 near winton/moordown.