Re: [Merged]-Major connection issues!
 

Just rang NTL to try and report the problem, as far as they are concerned there is no issue. I tried to tell them that there are a number of people nationally having this problem, they don't think there is a problem.

Idiots

Re: [Merged]-Major connection issues!
 

I wonder with all this down time (which when you look at how many people are suffering and work out the cost it must amount to a lot) will we all get a rebate on our bill :confused:
I feel pretty confident in saying that if you were a few days late paying your bill they would be round you like fly's round s**t.
It really does make you start to look at other options for your internet connection.

Re: [Merged]-Major connection issues!
 

Does this help anyone?

http://cableforum.co.uk/board/showpo...&postcount=221

Re: [Merged]-Major connection issues!
 

I've tried changing my DNS servers for the Freeserve ones, and it makes no difference.

Re: [Merged]-Major connection issues!
 

Statement now at their service status page:
http://www.ntl-isp.ntl.com/ServiceStatus/

Re: [Merged]-Major connection issues!
 

3 times in 10 days :(

the service keeps getting worse...

Re: [Merged]-Major connection issues!
 

The exact same happened to me when I went through broadband medic. He just told me to change proxy and I kept telling him I had and it didn't fix things. He didn't give me another solution just kept repeating the same thing over again.

I told him about it being a problem with the DNS and he said if that was the case no websites would work not just a few and his not aware of there being any DNS problems since the DoS attack a few months ago.

Re: [Merged]-Major connection issues!
 

Complete muppet :rolleyes:

Re: [Merged]-Major connection issues!
 

Druchii - Is Telewest any better than NTL? I'm looking for something reliable to replace NTLs internet but don't want to have to get a BT line for ADSL.

Also, I changed my DNS servers to Wanadoos ones and then nothing worked, might have been a coincidence though. What DNS servers do people recommend?

Re: [Merged]-Major connection issues!
 

Your a bit stuck mate, the only thing you'll get on NTL cable is NTL broadband.

You've never been able to get telewest in an NTL area or vise versa, and now they are the same company, pruducts and services will begin to become identical anyway.

Re: [Merged]-Major connection issues!
 

fudged here in ST5 too. GRRR!

Re: [Merged]-Major connection issues!
 

Messed up here :(

can't get ebay pages or autotrader up :(

Re: [Merged]-Major connection issues!
 

Yep - same again here in Stockport, some access to some sites but stuff like eBay and Hotmail flakey.

This is getting stupid. There is obviously a major problem here which NTL are not even telling us anything about each time it occurs other than it is happening. :mad:

Re: [Merged]-Major connection issues!
 

whats the number to report this? if they get swamped with fault calls they will relise there is a problem

Re: [Merged]-Major connection issues!
 

Heh.. just fiddled with some of my wireless router settings, couldn't get on google or bbc and thought I'd made a boo-boo, but no, it's NTL... surprise surprise.

Stockport, 10mb here