Re: VIP/VIP+ New and Improved VIP Package
 

You would hope so.

Re: VIP/VIP+ New and Improved VIP Package
 

I remember asking a little ago if it was correct that new VIPers ultimately paid £4pm less £88.50pm after their initial discount ran out, whilst the likes of customers who have been on VIP for years were paying £92.49pm.
I was told by VM CS posters that this was not the case and that everybody new or old pays £92.49pm after initial discounts, I really don't know what to believe anymore.:shrug:

Re: VIP/VIP+ New and Improved VIP Package
 

Anyone who replied to the CEO office email over the weekend got the channels yet?

Re: VIP/VIP+ New and Improved VIP Package
 

No not as yet - hopefully won't be too long to wait.

Re: VIP/VIP+ New and Improved VIP Package
 

Nothing here yet.

Re: VIP/VIP+ New and Improved VIP Package
 

Thanks guys, just like to make sure I'm not missing out :D

Re: VIP/VIP+ New and Improved VIP Package
 

Hi

My VIP bill reads:-

Telephone Rental = £ 11.99
Talk Unlimited = £ 7.95
TV size XL ( Less Loyalty Discount) = £ 2.00
Broadband XL ( less ebilling discount) = £ 36.00
Sky Package ( Movies + Sports) = £ 27.50
HD Sky package = £ 7.00

Is it worth trying for a bit more discount with VIP package maybe getting some extra recongnition at last?

Regards

Total = £ 92.44

Re: VIP/VIP+ New and Improved VIP Package
 

Just had engineer here replacing our V+box with a new shiny samsung (nice box) and he does not know why we do not have the HD channels on yet. He phoned Virgin and they said it was on my account and will be on sometime in the next 24 hours and then phoned another engineer who said he was testing the channels and they are working fine, so he said give it 3 hours and phone customer services

Re: VIP/VIP+ New and Improved VIP Package
 

Call me picky but VIP+?!

You are either a VIP or not.

Anyways, with all discounts etc taken into consideration, my bill is 87.99 exc call charges and I have 20mb, SS and SM.

Regards

Re: VIP/VIP+ New and Improved VIP Package
 

I have the channels in Stockport. had them since I got up this morning.

Re: VIP/VIP+ New and Improved VIP Package
 

VIP in Virgin-speak stands for "Very Impressive Package".

Re: VIP/VIP+ New and Improved VIP Package
 

It's "Very Impressive Package" not "Very Important Person" :)

IF they did do a VIP+ then it's just more choice.. pay a little more and get more :)

Re: VIP/VIP+ New and Improved VIP Package
 

Definitely worth ringing up. My bill went up to around £92, rang up retentions and its now down to £83, thats for XL, broadband 20MB, talk unlimited and Sky Sports/Movies. Not sure how they did it but worth ringing up.

Re: VIP/VIP+ New and Improved VIP Package
 

Well thats just silly...LMAO Only Virgin would try and reinvent a well established acronym...

If they did offer more choice that would be cool. I could pay more for even more services that do not work properly LOL

Kidding.....:erm:

Re: VIP/VIP+ New and Improved VIP Package
 

So did anyone who has had the VIP discount / free Sky HD for 6 months actually got it yet ...

my HD channels still greyed out and reporting unsubscribed here in Plymouth

Never got any reply from the offer acceptance email I sent on Saturday so not got a clue if/when things get changed for the VIP offer peeps

Cozzy