Re: [Now Official] More ntl speed changes
 

More Info....

Some people have been asking some questions and I have over the last 24 hours sought to get some of them answered.

£25 Administration Fee

Simon Duffy - Chief executive of ntl has told me that these upgrades are going to cost ntl tens of millions of pounds, he doesn't expect customers to pay for the increases but it does not seem unreasonable to ask them to contribute a modest amount to the cost of the upgrade. Simon says, Wanadoo has done the same for its 1 MB product.

Usage Allowance

The usage caps are that previously mentioned in this thread they have been confirmed as:-

1Mbps = 5GB month usage allowance.
2Mbps = 30GB month usage allowance.
3Mbps = 40GB month usage allowance.

Simon Duffy has stated to me:-

"I think the market needs to accept that the days of unlimited usage for all are over. The vast majority of users will not be impacted by the limits, but the small number who regularly use GB by the ton drive our costs up significantly and, since we are not a charity, we need to recover them somehow. It doesn't seem fair to ask the majority of moderate users to subsidise the small number of heavy users and usage caps are the best way to ensure fair treatment for all."

Upload Speeds

NTL will release more information such as this in the new year however ntl do not think that the current upload speeds will be changing.

Going on the fact that they have not given me a definitive answer, is probably an indication that they have not made a final decision on what the upload speeds will be.

Re: [Now Official] More ntl speed changes
 

I think that's perfectly reasonable, and Simon Duffy should be applauded for being willing to clarify things through a user forum such as this one.

Re: [Now Official] More ntl speed changes
 

:tu:

nice one Mick good to see the team trying to get answers to the questions, and even more impressive is that you get the answers :)

keep up the good work :D

Re: [Now Official] More ntl speed changes
 

I agree with him but at the same time I can see it being bad PR expecting existing customers to pay this whereas new customers jump onboard and dont pay.

It's the long term loyal existing customers who helped finance the network and get it to where it is today not the new ones!

Re: [Now Official] More ntl speed changes
 

Again i think you are jumping ahead of yourself as it does not say that, that will be the case does it?

Re: [Now Official] More ntl speed changes
 

Jesus, quit whining! There may be an installation charge for new customers yet, and can I point out that banks/investors financed the network, not the customers. Why do you think ntl has so much debt - because the customers were paying enough for ntl to break even per install? Yeah, right.....

Re: [Now Official] More ntl speed changes
 

It's just how they are enforced that I'm concerned about. 40GB a month just isn't quite enough for me on a 3Mb line something nearer 50 would be better. But if It's strictly enoforced I'll either have to adjust my habits or find another provider. Does AOL on the NTL network offer the same speeds as NTL? Although I'm loathe to go to them as I've been very happy with NTL for a number of years now.

Re: [Now Official] More ntl speed changes
 

There's no need to be so rude. I'm not whining - I'm just able to appreciate both view points.


Look back in the thread from yesterday - the chetnet link indicates new customers wont pay.

Re: [Now Official] More ntl speed changes
 

To put in context for a silver surfer like myself , What exactly would 40gb cap mean in say music downloads etc.

Re: [Now Official] More ntl speed changes
 

Chetnet link where?

Re: [Now Official] More ntl speed changes
 

If you only download music it's more than enough, 40GB is about as much data as say 8 DVD's

Re: [Now Official] More ntl speed changes
 

http://www.chetnet.co.uk/portal/foru...?threadid=3922

"Prices include free installation, free cable modem and free activation"

Re: [Now Official] More ntl speed changes
 

No at the moment they do not. And i have been informed that aol customers on the cable network still have to abide by the ntl terms and conditions as far as the cap goes. Of course if you ask aol that, they will not give you an answer i bet .

Re: [Now Official] More ntl speed changes
 

At the moment. Where does it say that covers when they release the new speeds and where does it say it does not. You can read in to that what you want depending which side the wall you are on
:D

Re: [Now Official] More ntl speed changes
 

at the moment they do yes...but when the new speeds launch i would doubt that is the case. I don't see where they got that quote form Aziad from?!?!