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-   -   50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

Martin_D 30-06-2012 12:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Today

Attachment 23614

2 Days Ago

Attachment 23615

Skie 30-06-2012 15:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Heh, with all these improvements to graphs it makes me wonder if they have just prioritized traffic from the TBB box. It would be nice to know what VM have actually done that has improved the network for so many people.

Chrysalis 30-06-2012 15:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I am curious as people first said it was R36 but now I am seeing all these graphs. My own graph looks dodgy still.

jempalmer 30-06-2012 15:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35448291)
I am curious as people first said it was R36 but now I am seeing all these graphs. My own graph looks dodgy still.

I don't think it was R36 that caused the improvement. After we got on the trial our graph was still pretty dire. It was a few days later that the improvement happened. I took my complaint to the CEO's office two months ago and was told that things would be better by this time. Seems the guy I dealt with was telling the truth :)

thenry 30-06-2012 15:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35448291)
I am curious as people first said it was R36 but now I am seeing all these graphs. My own graph looks dodgy still.

both. the over buffers went with R36 then some form of capacity was added or did VM up their network with regards to efficiency?

buckleb 30-06-2012 17:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
My own graph was ok, but not that great, but a few days after getting R36 I've seen quite a big improvement. I can't see it being the firmware, so I'm guessing some work has, coincidently, been going on with the VM network.

http://www.thinkbroadband.com/ping/s...30-06-2012.png

craigj2k12 30-06-2012 18:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
R36 changed buffers and they have also made some routing changes qas mentioned through manchester

Chrysalis 30-06-2012 18:47

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by craigj2k12 (Post 35448342)
R36 changed buffers and they have also made some routing changes qas mentioned through manchester

manchester wouldnt have been affecting jitter, thats all local UBR and modem stuff.

To me it looked like R36 changed buffers, but then I seen some R36 users who had no change on their graphs and also non R36 users who have the change which is making me think it may be coincidence and perhaps even R36 beta testers were put on priority traffic.

To me what might be logical is settings were changed on the UBR, these settings not take affect until a user recconects, then users got given R36 which forced a recconect and then seeing the change on their graphs.

qasdfdsaq 30-06-2012 23:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I've seen a few graphs on R36 which appear to have buffers hard limited to ~100ms, a big improvement from the 400-3000ms on previous firmwares.

Kymmy 30-06-2012 23:33

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
R36 from the graphs did have an immediate impact on jitter, since then there does seem to have also been another cause for yet more jitter reduction.. Either way it's a plus for us

jempalmer 01-07-2012 14:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I'm not complaining, there's been a marked improvement lately. As qas said earlier, they appear to have re-routed traffic via Manchester which could be a reason for the improved TBB results.

boroboi 01-07-2012 14:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by jempalmer (Post 35448546)
I'm not complaining, there's been a marked improvement lately. As qas said earlier, they appear to have re-routed traffic via Manchester which could be a reason for the improved TBB results.

Isn't an excuse for mine, i go through birmingham.

qasdfdsaq 01-07-2012 16:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by jempalmer (Post 35448546)
As qas said earlier, they appear to have re-routed traffic via Manchester which could be a reason for the improved TBB results.

That's not what I said

Meekel 01-07-2012 20:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Packet loss and downtime for a month and a half now.. Been pretty bad today :(

http://www.thinkbroadband.com/ping/s...01-07-2012.png

alferret 01-07-2012 21:24

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
NG18, Quite stable & no issues!



http://www.thinkbroadband.com/ping/s...01-07-2012.png

babis3g 01-07-2012 21:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Same here
http://www.thinkbroadband.com/ping/s...01-07-2012.png

RealDiamond 01-07-2012 22:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
What was happening at 5:30PM - 6:30PM today.
http://www.thinkbroadband.com/ping/s...01-07-2012.png

jempalmer 01-07-2012 22:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine threw a bit of a wobble today:

http://www.thinkbroadband.com/ping/s...01-07-2012.png

babis3g 01-07-2012 22:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by RealDiamond (Post 35448662)
What was happening at 5:30PM - 6:30PM today.

same case and for me just before 2pm (even is smaller issue i was not at pc cos i was out)

adzzzbatch 01-07-2012 23:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Must just have been a local thing as mine was as stable as anything:

https://www.cableforum.co.uk/images/...2012/07/58.png

Neo-Tech 01-07-2012 23:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Getting really hacked off with mine now:

http://www.thinkbroadband.com/ping/s...27-06-2012.png
http://www.thinkbroadband.com/ping/s...29-06-2012.png
http://www.thinkbroadband.com/ping/s...30-06-2012.png
http://www.thinkbroadband.com/ping/s...01-07-2012.png

Anyone have any idea what might be causing the random signs of packet loss? Ever since my upstream channel has changed with the push of the R36 firmware, everything has screwed up.

Wonder if this is worth mentioning on the VM forums.

jempalmer 01-07-2012 23:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Neo-Tech (Post 35448680)
Getting really hacked off with mine now:

Anyone have any idea what might be causing the random signs of packet loss? Ever since my upstream channel has changed with the push of the R36 firmware, everything has screwed up.

Wonder if this is worth mentioning on the VM forums.

You could email the CEO's office.

babis3g 01-07-2012 23:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Neo-Tech (Post 35448680)
Anyone have any idea what might be causing the random signs of packet loss? Ever since my upstream channel has changed with the push of the R36 firmware, everything has screwed up.

Had similar issue
check what frequency and channel number is the upstream channel
reset from the back the modem...it should change the upstream channel and mhz
if not change .... reset it again until will change the upstream MHZ channel

It seems as upstream utilisation
the problem is:
that in few hours or days due to utilisation may change the channel & the MHZ again but again rest till change to less congested channel
it will work but you need to post your problem at VM forums and let the beta managers to know

EDIT
if it helps you my thread is here
http://community.virginmedia.com/t5/...t/td-p/1246849
i end up with distribution unit which helps when i got package loss it not reboot the modem to change upsteam channel

jempalmer 02-07-2012 00:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
@ Neo. Are you using a Superhub in router mode?

---------- Post added 02-07-2012 at 00:25 ---------- Previous post was 01-07-2012 at 23:55 ----------

Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 29 299000000 Hz QAM256 2.1 dBmV 43.2 dB 3505 0
Locked 27 283000000 Hz QAM256 2.3 dBmV 43.9 dB 3741 0
Locked 28 291000000 Hz QAM256 2.4 dBmV 43.2 dB 3547 12
Locked 30 307000000 Hz QAM256 1.8 dBmV 43.2 dB 3771 0
Locked 31 315000000 Hz QAM256 3.4 dBmV 43.2 dB 3255 0
Locked 32 323000000 Hz QAM256 3.3 dBmV 43.2 dB 3311 0
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Upstream Channels Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 8 27400000 Hz ATDMA 42.3 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBm

Eeeps 02-07-2012 07:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by jempalmer (Post 35448704)
Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 29 299000000 Hz QAM256 2.1 dBmV 43.2 dB 3505 0
Locked 27 283000000 Hz QAM256 2.3 dBmV 43.9 dB 3741 0
Locked 28 291000000 Hz QAM256 2.4 dBmV 43.2 dB 3547 12
Locked 30 307000000 Hz QAM256 1.8 dBmV 43.2 dB 3771 0
Locked 31 315000000 Hz QAM256 3.4 dBmV 43.2 dB 3255 0
Locked 32 323000000 Hz QAM256 3.3 dBmV 43.2 dB 3311 0

Out of interest, do you know what period the error counts relate to? Is this the count of errors since the last modem boot or can they be reset manually?

craigj2k12 02-07-2012 12:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Since boot, but there are known issues with them counting erratically

Efour 02-07-2012 13:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/m...9204a9ddca.png

Had some pretty long ongoing work here i assume 2+ months and this is how it currently is. The lowest i have ever seen it for the peaks/spikes.

This Jitter though is still a plague. For a few days I was without it, I guess i was being rerouted past it, but now its back.

If they could just replace or sort out the problem kit causing this I would be over the moon.

pythagoras 02-07-2012 22:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
This is on r36 in router mode:

http://www.thinkbroadband.com/ping/s...02-07-2012.png

jempalmer 02-07-2012 23:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
R36 in router mode:

http://www.thinkbroadband.com/ping/s...02-07-2012.png

thenry 03-07-2012 14:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
hmmm.. jem that fault is creeping up again (3am-4am)

jempalmer 03-07-2012 15:19

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35449145)
hmmm.. jem that fault is creeping up again (3am-4am)

Oops TH, that was usage on my part mate :)

thenry 03-07-2012 15:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
oh so its you :mad:

jempalmer 03-07-2012 15:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35449185)
oh so its you :mad:

Smile buddy, it's very rare that I do that. Are you and I on the same connection? There's a torrent freak in the next road over from me but he doesn't seem to impact my connection. Just curious mate :)

thenry 03-07-2012 15:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
no different

jempalmer 03-07-2012 15:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35449189)
no different

So what's with the :mad: mate? I assume that you were joking. Are you leaving your Shub in router mode for now? I'm not going to hook up the 615 right now. I think that it might be an idea to call that guy in the CEO's office tomorrow. At least we might get answers to some of the questions.

thenry 03-07-2012 15:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
:Yes:

Neo-Tech 03-07-2012 18:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by jempalmer (Post 35448682)
You could email the CEO's office.

Could do, I'll go through the VM forums first and see what they say.

Quote:

Originally Posted by babis3g (Post 35448693)
Had similar issue
check what frequency and channel number is the upstream channel
reset from the back the modem...it should change the upstream channel and mhz
if not change .... reset it again until will change the upstream MHZ channel

It seems as upstream utilisation
the problem is:
that in few hours or days due to utilisation may change the channel & the MHZ again but again rest till change to less congested channel
it will work but you need to post your problem at VM forums and let the beta managers to know

EDIT
if it helps you my thread is here
http://community.virginmedia.com/t5/...t/td-p/1246849
i end up with distribution unit which helps when i got package loss it not reboot the modem to change upsteam channel

I was going to try this but lack of time didn't allow me to. Anyway, I switched the Superhub off today for 17 minutes and switched it back on and am back on the original upstream channel I was on before the R36 firmware update!

Quote:

Originally Posted by jempalmer (Post 35448704)
@ Neo. Are you using a Superhub in router mode?

Yes, router mode. No space for an additional router, and plus the Superhub "works" so don't want to touch something if it ain't broke.

Last night was atrocious for me in terms of packet loss, my connection was basically unusable. I've contacted VM through their forums, though I think I may have fixed it by forcing a different upstream channel.

http://www.thinkbroadband.com/ping/s...02-07-2012.png

babis3g 03-07-2012 18:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
so is it better after changing upstream channel?check at evening peak hours...thanks for let us know

jempalmer 03-07-2012 19:48

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
@ Neo-Tech, if it's that bad then you really should speak to someone who can address the problem. You're paying for a service that you're not getting.

Neo-Tech 03-07-2012 20:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by babis3g (Post 35449255)
so is it better after changing upstream channel?check at evening peak hours...thanks for let us know

Yep, it is. Just checked now and everything is pretty much stable.

Quote:

Originally Posted by jempalmer (Post 35449290)
@ Neo-Tech, if it's that bad then you really should speak to someone who can address the problem. You're paying for a service that you're not getting.

I don't consider this to be too bad but it's improving now anyway, so. I had a much worse experience where my graph was just completely yellow, that really ticked me off.

alexcopeland 03-07-2012 20:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...3-07-2012.html

Can't play BF3 on PS3 wired connection to SH and it's double XP at the mo!!!

http://www.thinkbroadband.com/ping/s...03-07-2012.png

boroboi 04-07-2012 12:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Just had my network upgrade this morning, now on 6 downstreams. Mixed feelings at the moment... going to have a play about with the upstream when i get in later on... im thinking this upstream got congested when the card came back up.

http://www.thinkbroadband.com/ping/s...04-07-2012.png

babis3g 04-07-2012 14:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yeah i had problem with upstream so i think until they will finish and the upstream upgrade will not be more perfect
I see more people having upstream issues now

boroboi 04-07-2012 18:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Well switching upstreams did nothing to help really, so i went into modem mode... which when entering modem mode i've gone back to the previous upstream... along with it, a new IP as the previous one from VMNG300 has been lost in the last day or so, as been in router mode for last 3 or 4 days.

Gone from CPC1 to CPC16 and to boot, i'm now getting latency as low as 10 and 11 pinging BBC.co.uk. Will post a new graph once it has had time to populate.

boroboi 04-07-2012 22:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Well the upgrade has fecked my connection up well and truly... nothing but jitter and latency spikes on a constant basis... gone back to how it was post-R36 and post VMNG300.. all the positive improvements wiped out in the space of an hour and a half. Brilliant. Fuming doesn't come close.

Kymmy 05-07-2012 07:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Anyone know what's causing this little ramp down in max latency? It's been happening nearly every night (started on the 28th just before midnight and has got a bit later each night (it skipped the 3rd July)

https://www.cableforum.co.uk/images/...2012/07/95.jpg https://www.cableforum.co.uk/images/...2012/07/96.jpg https://www.cableforum.co.uk/images/...2012/07/97.jpg https://www.cableforum.co.uk/images/...2012/07/98.jpg https://www.cableforum.co.uk/images/...2012/07/99.jpg https://www.cableforum.co.uk/images/...012/07/100.jpg

adduxi 05-07-2012 13:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
First time I've posted one of these, 100mb running an 'old' VMNG300 by the way. Looks okay to me, but I'm not an expert....

http://www.thinkbroadband.com/ping/s...05-07-2012.png

Huss73 05-07-2012 17:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Seems to have improved loads for me, not that mine was terrible

http://www.thinkbroadband.com/ping/s...05-07-2012.png

babis3g 06-07-2012 01:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
very steady yesterday all day long (r30)
red spikes is from me rebooting router
http://www.thinkbroadband.com/ping/s...05-07-2012.png

pabscars 06-07-2012 12:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35449854)
Anyone know what's causing this little ramp down in max latency? It's been happening nearly every night (started on the 28th just before midnight and has got a bit later each night (it skipped the 3rd July)

https://www.cableforum.co.uk/images/...2012/07/95.jpg https://www.cableforum.co.uk/images/...2012/07/96.jpg https://www.cableforum.co.uk/images/...2012/07/97.jpg https://www.cableforum.co.uk/images/...2012/07/98.jpg https://www.cableforum.co.uk/images/...2012/07/99.jpg https://www.cableforum.co.uk/images/...012/07/100.jpg

Is it still happening Kymmy, It's odd that the time at which it starts has been increasing in regular increments, it's got me puzzled.

Kymmy 06-07-2012 14:33

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Nothing this morning but it has skipped a day before.. It reminds me of some form of calibration or test routine???

babis3g 06-07-2012 18:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
this evening the modem it keeps reboot by it self
crazy
It change by it self upstream channels , downstreams, each reboot and sometimes it will reset by it self
i have about 6-7 times disconnected till now
I keep reseting it by my self as well
I will make it or broke or get better upstream channel
Firmware R30 still,modem mode

[img]Download Failed (1)[/img]

EDIT

I see a VM van out of the BT exchange(where my location is)
If VM have equipment in the BT local exchange i guess they doing something up too????

qasdfdsaq 06-07-2012 19:03

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Trespassing or industrial sabotage?

lowei 06-07-2012 19:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35449854)
Anyone know what's causing this little ramp down in max latency? It's been happening nearly every night (started on the 28th just before midnight and has got a bit later each night (it skipped the 3rd July)

https://www.cableforum.co.uk/images/...2012/07/95.jpg https://www.cableforum.co.uk/images/...2012/07/96.jpg https://www.cableforum.co.uk/images/...2012/07/97.jpg https://www.cableforum.co.uk/images/...2012/07/98.jpg https://www.cableforum.co.uk/images/...2012/07/99.jpg https://www.cableforum.co.uk/images/...012/07/100.jpg


Kymmy, are you by any chance using a apple airport extreme ???

Kymmy 06-07-2012 19:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Nope, Superhub in router mode (R36)

jempalmer 06-07-2012 22:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
This is mine now, don't understand the packet loss spike since we we were not using the PC at that time.

[img]Download Failed (1)[/img]

I've never seen a graph as weird as yours Kymmy.

boroboi 07-07-2012 00:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by jempalmer (Post 35450507)
This is mine now, don't understand the packet loss spike since we we were not using the PC at that time.

http://www.thinkbroadband.com/ping/s...06-07-2012.png

I've never seen a graph as weird as yours Kymmy.

Packet loss could be anything, but saying you weren't using it doesn't really count... otherwise nothing would appear on the graph at all if that was the case. If it's on, it's being monitored, the packet loss could be an upstream channel switch, a reboot, a problem on TBB's end... endless.

babis3g 07-07-2012 03:17

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
6-7-12
Quote:

Originally Posted by babis3g (Post 35450387)
this evening the modem it keeps reboot by it self
crazy
Firmware R30 still,modem mode + draytek 2920n

[url=http://www.thinkbroadband.com/ping/share/a82f7e09682e246f3b6a1d281c4f7d3c-06-07-2012.html][img]Download Failed (1)[/img][/url

7-7-12 > day 2
>No is not VMDG300
>Is not R36 firmware
>Is not cisco modem
>Is NOT any other provider, i promise
IS VM AND ****Is the superhuuuuuuub**** bleep bleep helloooo lol :dunce:
Any one with lower latency specially early hours? :cool:(the blue is from my own use)
Wonder how will deploy during the day & if SH will reset it self again
[img]Download Failed (1)[/img]

kwikbreaks 07-07-2012 04:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by babis3g (Post 35450522)
Any one with lower latency specially early hours

Mine's been looking excellent lately....
http://www.thinkbroadband.com/ping/s...03-07-2012.png

jempalmer 07-07-2012 09:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Well this is mine now kwik:
http://www.thinkbroadband.com/ping/s...07-07-2012.png

It seems to be improved :)

kwikbreaks 07-07-2012 09:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I think most people are seeing improvements.

This begs two questions..

There's a thread on the first - what has been done?

The second and more important one of course is will it last?

It's certainly taken away any remaining pangs of doubt that I should have given Openreach another chance - performance pretty much on a par with what I'd have got from Infinity apart from upstream at less money.

Chrysalis 07-07-2012 10:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
The third question those who havent seen improvements (seems usual problem areas) will they get the improvements?

qasdfdsaq 07-07-2012 11:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
As always with VM (or any ISP for that matter) the chances of seeing consistent service across the country are slim to nil.

babis3g 07-07-2012 14:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by kwikbreaks (Post 35450548)
I think most people are seeing improvements.

This begs two questions..

There's a thread on the first - what has been done?

The second and more important one of course is will it last?

It's certainly taken away any remaining pangs of doubt that I should have given Openreach another chance - performance pretty much on a par with what I'd have got from Infinity apart from upstream at less money.

Yeah dont think will last...but hope i will be wrong
once i will get one more dsconnection channels will change to a congested one
my line is direct to exchange(adsl) so only option for fast internet is VM
if i had FTTC i will go for it
Had it before at old house, look the nice small modem...miss it
http://www.cableforum.co.uk/board/35426008-post17.html

babis3g 08-07-2012 11:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by babis3g (Post 35450522)
7-7-12 > day 2
>No is not VMDG300
>Is not R36 firmware
>Is not cisco modem
>Is NOT any other provider, i promise
IS VM AND ****Is the superhuuuuuuub**** bleep bleep helloooo lol :dunce:
Any one with lower latency specially early hours? :cool:(the blue is from my own use)
Wonder how will deploy during the day & if SH will reset it self again
http://www.thinkbroadband.com/ping/s...07-07-2012.png

Happiness did not stay long :erm: (that i was one of the lowest with latency)
I don't know if is the bad weather (maybe a float cabinet or because here in London (also is Sunday)everyone is at home due to heavy rain but jitter (tested with pingtest is gone 2-3 times more up (from 2 -6, is still ok level from what had 22 sometime ago)
http://www.thinkbroadband.com/ping/s...08-07-2012.png

adsl line from TT (direct to exchange)seems much clear even with heavy rain here(not in use priority traffic to VM)

http://www.thinkbroadband.com/ping/s...08-07-2012.png

FNi 08-07-2012 17:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
1 Attachment(s)
Turned Ping Monitor on about a month ago when I started noticing some occassional issues with video streaming and online multiplayer.

Its been like this almost every day since then.

Any suggestions for ways of improving it? Or am I completely at the mercy of VM's network?

(BTW even though I'm on 100Mb, I'm still using the 50MB modem and WNR2000 router as I heard bad things about the Superhub.)

Chrysalis 08-07-2012 19:11

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by FNi (Post 35450933)
Turned Ping Monitor on about a month ago when I started noticing some occassional issues with video streaming and online multiplayer.

Its been like this almost every day since then.

Any suggestions for ways of improving it? Or am I completely at the mercy of VM's network?

(BTW even though I'm on 100Mb, I'm still using the 50MB modem and WNR2000 router as I heard bad things about the Superhub.)

I would start by turning of all devices on your lan, checking wireless is secure and rebooting your router because that doesnt look like its a VM side issue.

craigj2k12 08-07-2012 19:12

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
looks like your pinging the gateway there

bo0rk 09-07-2012 18:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I use to have really bad jitter, But seem to of fixed itself over the past week, Noticed my upstream is now number 4 aswell, Which im guessing is a new one!

Still on 5mb upload tho :erm:

Berfore
http://www.thinkbroadband.com/ping/s...02-06-2012.png

Now
https://www.cableforum.co.uk/images/...2012/07/47.png


Really hoping this improvement is permanent :dunce:

jamonymo 09-07-2012 21:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
i am looking for some advice please, i am thinking of using superdud in moden mode and using a new better router , will this improve ping jitters stability over a wired connection for me and improve wireless for others .. if you have done this does it improve things thanks

boroboi 09-07-2012 21:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Wireless of course would be dependent on your new router, as for jitter, it's possible... Jitter seems rather strange with Virgin Media, as the Superhub was responsible for some of it, then all of a sudden upon release of the R36 firmware, Jitter was good for R36 users and then even normal users saw a better quality of connection.

Myself, being in R36, saw the same improvement, but it's gone backwards to square one for me... so you can't necessarily give an accurate answer to that. The best thing to do would be to test it under your own circumstances and if you see an improvement then great.

jamonymo 09-07-2012 22:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yes i saw a big improvement last week and its already gone downhill , i just wondered if a higher quality router would improve things a Little bit i now it wont fix all problems as that's virgin media,s network

boroboi 09-07-2012 22:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
If you got a new router then wireless would almost certainly improve... since moving to R36, router mode has been better for me then modem mode, but at the moment both are equally as poor for me so...

If you only want better wireless then id go for a new router, modem mode may perhaps improve jitter a little bit but now that im seeing people reporting different things i couldn't suggest anything at the moment.

babis3g 10-07-2012 01:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
according to my tests with r30 firmware using modem mode(with out any router) may jitter go down 1-3 ms
Now if you use your own router with modem mode, jitter may go back up same as using superhub in router mode
Wireless it depence how good the new router will be
So my opinion is ... unless you really need the wireless don't get anything yet...wait hopefully by end of the week the new firmware should be out...and see how is going

thenry 10-07-2012 15:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
1 Attachment(s)
minimum ping went up a little yesterday/today then dropped back down..

Efour 10-07-2012 21:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2012/11/35.png


what is causing this god awful jittery crap? Ive had it for so long now.


http://www.thinkbroadband.com/ping/s...31bc34298.html

qasdfdsaq 10-07-2012 21:27

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Something using your connection by the looks of things.

sniper007 11-07-2012 12:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Guys I set my thinkbroadband quality monitor up a week ago roughly and since then every day I have periods (hours of 100% packet loss) followed by normal pings then continues. The internet does NOT go down during this period and the superhub has been on for nearly 50 days straight with no reboot. I have turned the wan respond to ping ON, but I have not setup any port forwarding rules FOR THE BROADBAND MONITOR specifically...do I need to do so or turn UPNP on or something? I do have other existing port forwarding rules for other things.
Oh and my IP is still the same. And I do not turn the superhub off at night or during the periods of 100% packet loss.


[img]Download Failed (1)[/img]

---------- Post added at 12:58 ---------- Previous post was at 12:51 ----------

Quote:

Originally Posted by Eeeps (Post 35429747)
To save your eldest's sanity there is a work round. Specify a particular protocol type rather than both. If you need both TCP and UDP than use two rules.

I see this mentioned a lot and think this could be my problem but I'm not sure anyone explains properly what they mean. I THINK people are saying if you have existing port forwarding rules setup for things OTHER THAN the thinkbroadband quality monitor (Say torrents or something) then you should disable all of these OR set them to not be both UDP/TCP, but to have two seperate ones with the same port?

Can anyone confirm port forward rules set up in this way would interfer and cause intermittant results as in my post above, or would it cause 100% packet loss 100% of the time?

babis3g 11-07-2012 12:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
when you have packet loss you mean at the monitor or you can not browse in real?EDIT ...can you browse that times the monitor have package loss?
50 days the modem on maybe is good to reboot it once a time..
Also make sure the monitor is monitoring your correct ip address and not some one else,which may be the case

Eeeps 11-07-2012 13:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by sniper007 (Post 35451718)
Guys I set my thinkbroadband quality monitor up a week ago roughly and since then every day I have periods (hours of 100% packet loss) followed by normal pings then continues. The internet does NOT go down during this period and the superhub has been on for nearly 50 days straight with no reboot. I have turned the wan respond to ping ON, but I have not setup any port forwarding rules FOR THE BROADBAND MONITOR specifically...do I need to do so or turn UPNP on or something? I do have other existing port forwarding rules for other things.
Oh and my IP is still the same. And I do not turn the superhub off at night or during the periods of 100% packet loss.


http://www.thinkbroadband.com/ping/s...11-07-2012.png

---------- Post added at 12:58 ---------- Previous post was at 12:51 ----------



I see this mentioned a lot and think this could be my problem but I'm not sure anyone explains properly what they mean. I THINK people are saying if you have existing port forwarding rules setup for things OTHER THAN the thinkbroadband quality monitor (Say torrents or something) then you should disable all of these OR set them to not be both UDP/TCP, but to have two seperate ones with the same port?

Can anyone confirm port forward rules set up in this way would interfer and cause intermittant results as in my post above, or would it cause 100% packet loss 100% of the time?

Yes, if you have a port forward rule setup for both protocols then the ICMP packets are forwarded to the same IP. (this is a bug in the R30 firmware).

Do the packet loss times on your TQM relate to times when a pc or device on your LAN was switched off or disconnected?

sniper007 11-07-2012 13:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Eeeps (Post 35451726)
Yes, if you have a port forward rule setup for both protocols then the ICMP packets are forwarded to the same IP. (this is a bug in the R30 firmware).

Do the packet loss times on your TQM relate to times when a pc or device on your LAN was switched off or disconnected?

Well at first I thought they did, then I deliberately left the PC on over night one night and I still got 100% packet loss throughout the night. I will check my port forward rules tonight as I bet it's that. :)
Cheers

sniper007 12-07-2012 14:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
UPDATE> Changed my port forwarding rules to be two separate entries with UDP and TCP in each rather than have one rule set to "both". Still getting 100% packet loss for hours. It does follow the pattern as to roughly when the PC is switched off too. I reckon it must still be forwarding all the packets to my home PC. :(

babis3g 12-07-2012 14:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Hi sorry but one suggestion.Are you sure when you set up the monitor, have not change by mistake a number at your ip)so monitoring an other ip?

ileikcaek 12-07-2012 16:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I got stuck on channel 41 for a while (for upload) and the quality was less than desirable, especially at peak. but yesterday we had a fly by power outage and when the modem booted back up I just noticed that we're on channel 42 again and it looks a lot nicer!

https://www.cableforum.co.uk/images/...2012/07/45.png

sniper007 12-07-2012 17:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by babis3g (Post 35452056)
Hi sorry but one suggestion.Are you sure when you set up the monitor, have not change by mistake a number at your ip)so monitoring an other ip?

I will check my IP again tonight but when I checked yesterday it was still the same. I am kind of at a loss as to how to get this working consistently now.

adduxi 12-07-2012 17:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by sniper007 (Post 35452044)
UPDATE> Changed my port forwarding rules to be two separate entries with UDP and TCP in each rather than have one rule set to "both". Still getting 100% packet loss for hours. It does follow the pattern as to roughly when the PC is switched off too. I reckon it must still be forwarding all the packets to my home PC. :(

Totally lost here?? I thought the TBM pinged the LAN side of the SH and didn't need any Port Forwarding?? I've used the TBM (albeit with a VMNG300 Modem) and had no rules setup.
Even you are now saying the times are close to the PC on/off periods, are you sure you are not monitoring the IP address of your PC?

qasdfdsaq 12-07-2012 17:11

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
TBM does not ping the LAN side of anything
TBM does not use ports.

sniper007 12-07-2012 17:14

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I've set the TBM to monitor my public IP, what other possible IP would I give it? I have NO port forwarding rules setup apart from two rules for my torrent client, which without them in there torrents run slow. It just port forwards a high port number on tcp and udp to my main computer. That's it. WAN respond to ping is checked.

adduxi 12-07-2012 17:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35452092)
TBM does not ping the LAN side of anything
TBM does not use ports.

Sorry, typo meant WAN, D'oh !!

---------- Post added at 17:20 ---------- Previous post was at 17:17 ----------

Quote:

Originally Posted by sniper007 (Post 35452094)
I've set the TBM to monitor my public IP, what other possible IP would I give it? I have NO port forwarding rules setup apart from two rules for my torrent client, which without them in there torrents run slow. It just port forwards a high port number on tcp and udp to my main computer. That's it. WAN respond to ping is checked.

Okay, t'was just a thought I had, never mind.
Still, I can't imagine why TBM would need any rules (maybe I'd better stop talking about something I don't know too much about ...... :dunce: )

qasdfdsaq 12-07-2012 17:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
It wouldn't need port-forwarding rules. It would need firewall and response rules.

sniper007 12-07-2012 19:14

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Do any of these need to be on or off? This is how I have it in superhub currently, only the ones with ON next to them are ticked, the rest are not.

Firewall Features Enable
Ipsec PassThrough
Enable
PPTP PassThrough Enable ON
Multicast
Enable ON
Port Scan Detection Enable
IP Flood Detection Enable

jimgors 12-07-2012 19:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
So, after giving up with the routing situation, things have changed and we're back!

2 7 ms 9 ms 6 ms swan-core-1b-ge-300-2482.network.virginmedia.net
[80.0.254.245]
3 12 ms 12 ms 11 ms winn-bb-1b-ge-320-0.network.virginmedia.net [212
.43.162.109]
4 22 ms 16 ms 13 ms popl-bb-1a-ae1-0.network.virginmedia.net [62.253
.185.201]
5 52 ms 29 ms 14 ms popl-bb-1b-ae0-0.network.virginmedia.net [213.10
5.174.230]
6 13 ms 14 ms 14 ms tele-ic-5-ae0-0.network.virginmedia.net [213.105
.159.117]
7 13 ms 14 ms 13 ms 62.253.174.70
8 13 ms 14 ms 14 ms xe-0-0-1-0.rt0.sov.uk.goscomb.net [46.17.60.34]

9 15 ms 13 ms 21 ms ge-0-0-0.fw0.sov.uk.goscomb.net [93.89.90.134]
10 15 ms 13 ms 13 ms www.goscomb.net [93.89.90.254]


5.134.1]
2 6 ms 8 ms 6 ms swan-core-1b-ge-300-2482.network.virginmedia.net
[80.0.254.245]
3 14 ms 13 ms 13 ms winn-bb-1b-ge-320-0.network.virginmedia.net [212
.43.162.109]
4 15 ms 15 ms 14 ms popl-bb-1a-ae1-0.network.virginmedia.net [62.253
.185.201]
5 16 ms 15 ms 14 ms popl-bb-1b-ae0-0.network.virginmedia.net [213.10
5.174.230]
6 16 ms 31 ms 15 ms tele-ic-5-ae0-0.network.virginmedia.net [213.105
.159.117]
7 18 ms 18 ms 19 ms 195.66.236.224
8 17 ms 18 ms 18 ms www.multiplay.co.uk [85.236.96.68]

Gone are the +7ms because birmingham routing!

qasdfdsaq 12-07-2012 20:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yuck. Goscomb.

sniper007 13-07-2012 09:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
UPDATE> I took out ALL port forwarding rules from my superhub so that NONE exist. I then turned the main PC off overnight and again got 100% packet loss till I turned it back on in the morning, despite the superhub being on the whole time.

If the main PC is off in my house the think broadband monitor is not able to ping my superhub. Why is this happening? I have not set anything up on superhub to forward packets to this PC. Is it possible the superhub needs a reboot as it has some oddity cached somehow? It has been up for 48 days now on R30.

EDIT: Also just to add, I just set two constant running pings from my work place on two different internet lines and they both have kept pinging my public IP throughout me turning off my main PC at home. So the superhub responds to ping from WAN all the time, yet the TBB quality monitor states 100% packet loss?

Eeeps 13-07-2012 13:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by sniper007 (Post 35452247)
UPDATE> I took out ALL port forwarding rules from my superhub so that NONE exist. I then turned the main PC off overnight and again got 100% packet loss till I turned it back on in the morning, despite the superhub being on the whole time.

If the main PC is off in my house the think broadband monitor is not able to ping my superhub. Why is this happening? I have not set anything up on superhub to forward packets to this PC. Is it possible the superhub needs a reboot as it has some oddity cached somehow? It has been up for 48 days now on R30.

EDIT: Also just to add, I just set two constant running pings from my work place on two different internet lines and they both have kept pinging my public IP throughout me turning off my main PC at home. So the superhub responds to ping from WAN all the time, yet the TBB quality monitor states 100% packet loss?

Do you have a DMZ machine configured? If not try a reboot of the SHub - it's a crazy piece of kit.

sniper007 13-07-2012 13:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Eeeps (Post 35452312)
Do you have a DMZ machine configured? If not try a reboot of the SHub - it's a crazy piece of kit.

No DMZ machine configured. I think it's time it had a reboot. Will have a play tonight.

babis3g 13-07-2012 17:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
new r36 apply from 11am (modem mode + draytek 2920n)
Lets see how will be friday night peak time
http://www.thinkbroadband.com/ping/s...13-07-2012.png
http://www.pingtest.net/result/66304253.png

sniper007 14-07-2012 08:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I fixed my issues with the 100% packet loss when my main PC was off. Simply rebooted the shub. Stupid piece of **** must have been caching the old port forward rules under "both" protocol somehow. Wierd.

Looks like this now. Any good for 50mb? Slightly concerned it doesn't look that flat and "unbusy" as others during last night despite nothing be connected on it my end.

[img]Download Failed (1)[/img]

boroboi 14-07-2012 16:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by sniper007 (Post 35452500)
I fixed my issues with the 100% packet loss when my main PC was off. Simply rebooted the shub. Stupid piece of **** must have been caching the old port forward rules under "both" protocol somehow. Wierd.

Looks like this now. Any good for 50mb? Slightly concerned it doesn't look that flat and "unbusy" as others during last night despite nothing be connected on it my end.

http://www.thinkbroadband.com/ping/s...14-07-2012.png

Probs on the good side of average i'd say, stil far from acceptable in my eyes.

sniper007 16-07-2012 11:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by boroboi (Post 35452650)
Probs on the good side of average i'd say, stil far from acceptable in my eyes.

Does it make a difference if you run the shub in modem only mode? As I'm NOT doing that. To be totally honest, I find my connection generally pretty good and have no reason to complain about it at the moment. I am getting 100mb tomorrow I believe (new contract), so it might be interesting to see how it changes, if at all.

---------- Post added at 11:15 ---------- Previous post was at 10:17 ----------

It looks like people are receiving R36 upgrades. I'm also due an upgrade to 100mb. Is there anything else I should make a note of and/or test before I get my upgrade so I can compare before/after stuff?


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