Originally Posted by BenMcr (Post 35169996)

To be honest, depending on your broadband service, it may end up cheaper or the same price to take it with the line that without it

Originally Posted by ahardie (Post 35169977)

Good luck Teresa and come back and tell us how you get on. It would be nice to hear your opinion of the box as well if you do get it installed.

Originally Posted by Big-Ted (Post 35170146)

Posted on Sofa Forum by James Skelton


Thanks for your interest in our TiVo powered service. We've had an amazing response since we launched this product.

You may have heard that some lucky Virgin Media customers have been sent a TiVo remote control alongside a special offer. These people were randomly selected from a group of our longest serving customers. But don't worry if you weren't one of the recipients of this offer - we've got something else up our sleeve. We'll soon be offering all our VIP 50, VIP 20 and XL TV customers (who also have Virgin Media Broadband and Phone) the chance to become one of 1000 lucky customers to win a special TiVo deal and we're continuing to prioritise our existing customers to make sure they are the first people in the country to get a hold of this fantastic new service.

We'll also be doing something special for our non XL TV customers that have registered their interest online at www.virginmedia.com/tivo. We've been busy collating all of their details and will be in touch very soon to let them know when they will be able to get the service. We'll be making sure that they get a chance to get their hands on TiVo in a pre-sale window, before we make this available to the general public. But more about that soon.

We know that people are excited about getting our new TV service, and we're working hard to make sure our customers find out about the great deals that will be available and get installed as quickly as possible.


At last some information :D but still no dates :erm:


Now who wants to be one of the new 1000 :angel:

Originally Posted by passingbat (Post 35170160)

Now, that's the right way to do it; everyone knows what's going on. It should have happened before the first 1000 went out, but well done VM for doing it right this time

Maybe they learnt from the complaints on the forums over the first 1000?

Originally Posted by BenJSmyth (Post 35170161)

Is this definitely a new batch of 1000 or a post relating to the 1000 from the end of last week?

Originally Posted by devilincarnate (Post 35170136)

Just received this confirmation of the boxes on the VIP50 PACK.

Dear Mr. ,

It has been confirmed today, that if a VIP 50 customer who takes TiVo in their main room and wishes to keep their V+ box in their second room (returning the V HD) - they will incur no additional cost.

You will only be charged £10/month extra if you keep both your existing boxes after the TiVo box is installed i.e. you have 3 boxes (The TiVo, V+ and V HD)

Regards,

No idea of other packs?

Originally Posted by Big-Ted (Post 35170169)

At least this time we know its going to happen and so shouldn't cause friction etc :cool:

Originally Posted by Masque (Post 35170178)

Do you want to bet on that.

[img]Download Failed (1)[/img]

Originally Posted by Masque (Post 35170178)

Do you want to bet on that.

http://www.rouletteswagger.com/imgs/roulette.02.jpg

Originally Posted by The Yank (Post 35170175)

Well I wasn't really that bothered but bases on that I registered my interest just to be entered into the lottery ;)

Originally Posted by TonyHoyle (Post 35170264)

Given the number who've said 'not paying that' I suspect the numbers wanting install that quickly aren't even close to that. Even some of the preregs are turning it down because they have to take XL, etc. We're still very much in early adopter territory.

That said, how many installs to VM do in an average week? Bet it's quite a few. 20k in 7 weeks is less than 500 a day not including Sundays.

Originally Posted by TheDon (Post 35170286)

Are you on VIP or just a TV XL customer?

Originally Posted by PhlangePhace (Post 35170315)

VIP50 by the looks of it.

"Services: Virgin: 50Mb Broadband XL TV XL Phone V+ VHD"

Originally Posted by muppetman11 (Post 35170351)

TIVO in Australia

http://smarthouse.com.au/Home_Cinema...Boxes/W6P5H4J6

Originally Posted by PhlangePhace (Post 35170315)

VIP50 by the looks of it.

"Services: Virgin: 50Mb Broadband XL TV XL Phone V+ VHD"

Originally Posted by Big-Ted (Post 35170354)

Thats a triple XL package with XXL BB not VIP. Its what I have.

Although it could be a VIP package.

Originally Posted by TheDon (Post 35170359)

No mention of sports and movies though, could easily just be a triple.

Originally Posted by Firmsky (Post 35170015)

The details for pricing for TiVo for VIP50 package customer have not been released yet. I expect this to be in late March when the service is fully
launched.

We had over 25,000 registrations and of these we have selected 1000 VIP50 customers to get the service a little
earlier. As mentioned above the service will be launched fully in March.

Originally Posted by WestYorks (Post 35170401)

I'm not going to believe anything anymore until Virgin either contact me due to pre-registering or I read it on their website

Originally Posted by JoshC (Post 35170423)

My offer was 149 for the box and no installation fees if it helps :-)

Originally Posted by WillPS (Post 35170436)

£149 for a piece of equipment you don't even own and have to pay an additional monthly fee to use. Yikes.

Originally Posted by JoshC (Post 35170423)

My offer was 149 for the box and no installation fees if it helps :-)

Originally Posted by Big-Ted (Post 35170146)

Posted on Sofa Forum...

Originally Posted by JoshC (Post 35170423)

My offer was 149 for the box and no installation fees if it helps :-)

Originally Posted by whizzard (Post 35170530)

So far the pricing for anyone offered S1/VIP has been the same, as above.

Originally Posted by muppetman11 (Post 35170549)

Didn't Mersey70 get a call and offered it for 149 only and I'm sure he's not a VIP customer , the 40 install may apply if its opened to customers with less than the XL package.

Originally Posted by Digital Fanatic (Post 35170550)

It's only going to be for customers on XL and above. This may change at a later date.

Originally Posted by Marcus125 (Post 35170554)

I've also had a call offering me Tivo for £149.

Originally Posted by WillPS (Post 35170436)

£149 for a piece of equipment you don't even own and have to pay an additional monthly fee to use. Yikes.

Originally Posted by Horizon (Post 35170563)

Yikes indeed. I've no intention of purchasing a tivo box for vm only for them to rent it back to me for a monthly fee.

Utter madness.:mad:

Originally Posted by Horizon (Post 35170563)

Yikes indeed. I've no intention of purchasing a tivo box for vm only for them to rent it back to me for a monthly fee.

Utter madness.:mad:

Originally Posted by Digital Fanatic (Post 35170567)

Then you won't be getting one ;)

that's the deal on the table, plenty will snap VM's arm off for it. :)

Originally Posted by Big-Ted (Post 35170568)

They are renting it for a monthly fee:rolleyes:

The £3 a month is for enhanced peg data, a dedicated 10 meg BB connection plus apps etc to use that connection.

Oh and it's not a purchase, it's an upfront rental fee......

It's great value for money if these are things you want. If you are happy with what you have then it doesn't matter what the upfront fee etc is. ;)

Originally Posted by muppetman11 (Post 35170570)

Yes me ha ha just need a phone call ha ha :D

Originally Posted by Digital Fanatic (Post 35170571)

Exactly!

VM's pricing model (and I'm not going to enter in to an argument here!) is totally different to Sky's.

Sky sell you the equipment and it's yours. Sky have got a portion of their cost to them back straight away (£250 for a 1TB box)... if anything goes wrong after the 12 months then it's up to you to pay for repairs/replacement. or pay Sky's warrenty.

With VM, they ask you to pay an upfront rental fee to cover a portion of the cost. If anything goes wrong EVER while you are a customer then you get repairs and a replacement Free for life. Plus any subs refunded for the days without a service.:)

Originally Posted by BenJSmyth (Post 35170591)

I totally agree with all that passingbat! I personally think the rental of the box is far more beneficial to the customer. You can't use Virgin boxes anywhere, and really you can't with Sky either, you just get Freeview with no subscription.

Do I take it then that calls are still going out from the Tivo team and now normal customers are receiving them?

Originally Posted by muppetman11 (Post 35170576)

---------- Post added at 11:23 ---------- Previous post was at 11:16 ----------

Just out of interest does anyone know the date Virgin open the pre reg up , I know it was December just not quite sure when.

Originally Posted by royaltiger (Post 35170613)

Had my confirmation on the 1st December for registering.

Originally Posted by Cozzy (Post 35170566)

add to fact my personal feelings are ... I wont pay for something that others on the same package as me are getting for free .. and i know some will call that jealously or petty ... but thats my feelings about it ... fairness for all , equality and all that guff :D ( i dont want a personalised remote just the same deal as others on my package)

thats my views of which no doubt most will disagree but shucks .. im allowed em anyway :p:

Originally Posted by ronnie_m (Post 35170626)

I am of the same opinion. I would have possibly paid the £149 last week but don't see why i should now. I have a broken ankle and off till May so would have liked something new to play with to keep away the boredom during the day:)

Originally Posted by passingbat (Post 35170639)

Does anyone know, if you miss a call and do a 1471, do you get:

The telephone number of the caller

Caller withheld their number

Call was from a network...

Thanks

Originally Posted by Digital Fanatic (Post 35170628)

no problem, plenty of customers will take your place ;)

Sorry to hear about the ankle though mate :(

Originally Posted by Andy C (Post 35170657)

Are sales doing calls now also? Last night was the outbound tivo team on 0161, today was the usual 0800 052...

Originally Posted by NuclearWinter (Post 35170661)

Are people getting these calls to their landlines? Or are they calling mobiles?

Originally Posted by NuclearWinter (Post 35170661)

Are people getting these calls to their landlines? Or are they calling mobiles?

Originally Posted by Cozzy (Post 35170674)

i hope the £149 price isnt the special deal :shocked:

Originally Posted by PhlangePhace (Post 35170649)

I had the call about 30mins ago .... hoorah

and I'm not a VIP customer.... just triple XL.

However, they couldn't book me in for an install as the system already holds an upgrade for me booked for 16th to go from BB-XL to BB-XXL :mad:

That's ridiculous that the two couldn't go on the system at the same time.... have to call back once my XXL upgrade had gone through.

Very annoying as TiVo is far more important to me than my BB upgrade :td:

Originally Posted by Andy C (Post 35170684)

The full price is £199 + £40 activation.

Originally Posted by Andy C (Post 35170684)

The full price is £199 + £40 activation.

Originally Posted by Digital Fanatic (Post 35170686)

indeed, so £90 saving if you get this particular offer.

Originally Posted by Digital Fanatic (Post 35170692)

Vm don't with-hold their number when calling, so likely to be 0800 or 0161 etc. :)

Originally Posted by Andy C (Post 35170701)

After having the S1 box since 2001, plus a £10/m sub for the EPG data, £149 is a great price. I don't think the folk comparing it to the V+ or other DVRs realise what a awesome user experience TiVo actually is.

Originally Posted by muppetman11 (Post 35170702)

I get sick of this 149 for a box you don't own

Originally Posted by Lew (Post 35170741)

It's no different to when the V+ was first launched. People who wanted to get it right at the start paid extra.

Originally Posted by Lew (Post 35170741)

It's no different to when the V+ was first launched. People who wanted to get it right at the start paid extra.

Originally Posted by muppetman11 (Post 35170748)

Why have u edited part of my text read it in full , you have tried to make it sound like I'm moaning about the price.

Originally Posted by muppetman11 (Post 35170702)

I get sick of this 149 for a box you don't own , the Sky 1tb box is about 249 and ok you own it but really what good is it without a Sky sub. Basically it just becomes an expensive freest receiver.

http://www.sky.com/shop/boxes/1TB

Originally Posted by muppetman11 (Post 35170702)

I get sick of this 149 for a box you don't own , the Sky 1tb box is about 249 and ok you own it but really what good is it without a Sky sub. Basically it just becomes an expensive freest receiver.

http://www.sky.com/shop/boxes/1TB

Originally Posted by sixfoottwo (Post 35170784)

Does a phone call re Tivo give the impression of a cold call - ie you wait for a response when you pick the phone up or you hear an Indian voice. My response is usually short and sweet without waiting to hear what I am being asked to buy if I suspect a cold call.

Originally Posted by tomthetoad (Post 35170828)

Just got Tivo installed today, everything looks wicked, only has twitter,ebay,utube,weather,and celebrity, but should be more to come I hope.
not sluggish like the reports I read on it, does have one bug I have noticed. It sticks sometimes after going into the guide if you press to many buttons in guide.:)

Originally Posted by WillPS (Post 35170862)

My point regarding the 'equipment you don't own' thing is that it essentially skanks customers like me, who move about regularly and not always to areas with VM.

Everytime I move out of area then back again I'm expected to pay a different cacophony of made up 'connection fees' and 'rental charges' on top of whatever they may or may not charge for installation. If I'm expected to pay £149 towards the cost of a box I'd like to have some assurance I wont be expected to pay the same again 36 months down the line.

Originally Posted by PhlangePhace (Post 35170870)

Thats a fair and valid point.

Stop moving then :p:

Originally Posted by Big-Ted (Post 35170754)

But they get to sell it.

So £249 for a box, less £150 or so for it being 12 months old so you sell it for £100 and buy a new one or keep it longer and sell it for less with possibility of it breaking down.


However we poor VM suckers will pay £149 for something we don't own so can't get the pleasure of selling it, changing it every 12 months for extra cost or the please of waiting for repairs without rebate for loss of service like those lucky Sky customers.

We don't even get the chance to have to pay to see any non territorial channel HD. :shocked: I mean what am I supposed to do with that £10.25 a month?

I just can't understand it :D

Originally Posted by DaBoz (Post 35170907)

I don't consider us poor VM suckers. The VM product and service is arguably far superior to Sky's offerings hence worth paying more.

HOWEVER, I've never, ever had a Sky salesman even come close to matching the VM equivalent package, never mind beat it, and then where's Sky's on demand service... And in the 9 years I've been with NTL/VM, I've had 2 boxes, and that's only because I moaned to CS that my silver box was so slow. Don't recall paying for either, so in all, excellent deal.

Sounds like you shouldn't get TiVo anyway. It's not a must have, as you can get at all the content through V+ menus anyway. If £150 is too much for 1TB storage and more intelligent EPG, don't get it.

Besides, wait a couple of years and the TiVo box will probably be next to free anyway as the old V+ boxes get retired.

Boz

Originally Posted by Big-Ted (Post 35170912)

Read my post again, it was tongue in cheek.....:erm:


I wouldn't go back to Sky even if they offered it all for half price for a year :shocked:


Give up my 50 meg, free HD and soon to be TiVo :eeek:

Originally Posted by trueblood (Post 35170914)

Does anyone know if you can keep V+ and replace a standard box?. Speaking to CS today
and was told if tivo replace V+ they have to take V+ away.

Originally Posted by trueblood (Post 35170914)

Does anyone know if you can keep V+ and replace a standard box?. Speaking to CS today
and was told if tivo replace V+ they have to take V+ away.