Re: UK Energy Prices
 

https://www.bbc.co.uk/news/articles/c3ewwej0p13o

It also mentions Octopus.

Re: UK Energy Prices
 

I still have a Octopus fixed rate available to me to select but when clicking through it I still have a £50 exit fee on both fuels for the next 37 days, so I guess I'll just ride it out 7 till early April and see what happens after. One thing I'll be doing is avoiding the Trackers.

Re: UK Energy Prices
 

The "Switching Window": Ofgem regulations allow you to switch suppliers without penalty during the final 49 days (roughly 7 weeks) of your fixed term.

So Snoop is your fixed term ending in the 37 days or is the end date 49 days after this ?

My tariff had £75 exit fees each (it was a special cheap tariff Octopus only had for a short time) but they notified me of the 49 days I searched and switched

Re: UK Energy Prices
 

My app says my current tariff ends on 11 April with 36 days remaining.

Edit- I've just emailed them, I'll likely leave everything to late as I don't have time to faff around before work today, I'm in no panic of anything.

Re: UK Energy Prices
 

Think I've decided to drop onto Octopus Flexible on 11th April and see what happens, I could change to Outfox fixed rate still which says it's £70 cheaper than Octopus fixed rate but I dont like the £150 exit fees.

Re: UK Energy Prices
 

So you use a voucher app and get free iptv for a few quid and love the fact you save money but here you go on the expensive tariff and lose money?

How I factored it all was my fix was ending the flexible tariff would have meant a big increase Outfox was the same as what I was already on so no increase now and it will go down by 7% in April on top. Now I did my math and lose out on this we would have to see 2 more drops in the 12 months at least and with the war I doubt we will see any more so I see no way of losing even with the 150 quid to leave

My Octopus had £150 to leave but I won all year long hehe

Re: UK Energy Prices
 

I was at work so now I've had time to think more clearly.

I've just tried to switch to Outfox but strangely it won't let me enter a start date after April 2nd, the start date I need should be 11th April when my Octopus Fix ends so I'll try again in the morning on a PC.

Or am I misunderstanding and I can actually switch before the Octopus end date?

Edit - I think I can switch now as I'm in the last 49 day period.

Re: UK Energy Prices
 

you can switch within 49 days of your contract end date

---------- Post added at 23:35 ---------- Previous post was at 23:32 ----------

https://www.uswitch.com/gas-electric...y-energy-deal/

Re: UK Energy Prices
 

Just switched and asked for it to start on 1st April, the direct debit starts on March 23rd for some reason.

I actually thought the site had crashed when I clicked the sign-up button as it was spinning for a few mins but it worked in the end.

Can you please tell me how the switch works, I guess it just sorts itself out, but what about any credit on my octopus account?

Edit - the outfox email has confused me it's saying my start date is March 13th even though I selected April 1st!

Re: UK Energy Prices
 

It just works.

They generally ask you for meter readings a day or two before switch date, and use them for switching purposes.
OFE will charge you for usage from the switch, and Octopus work out your final bill and (may even **) charge you.


** In my case, I owed Octopus on the date of switch, so I waited until the day after and payed off what I owed at that point (i.e. zeroed my balance). A few weeks later they did my final Gas bill (only). I zeroed the account again the next day, still no final electric bill, and after about 2/3 months Octopus auto credited me £40 for the delay. I waited another few weeks then asked them to refund my £40 credit, which they did. I never did get a final electric bill to pay.

Re: UK Energy Prices
 

Outfoxes communication is not consistent, their app and site asks me to submit my opening readings between 11th and 18th March and the email they sent says they are now ready for my meter readings and everything will go live on 13th March. So Ive submitted my readings on the 8th March, hopefully I haven't done it too early.

They also completely ignored my selected switch date for 1st April.

Re: UK Energy Prices
 

Did you try contacting their support and asking them to check/change the switch date ?

Re: UK Energy Prices
 

Know I just let it happen, ultimately the switch date doesn't matter to me. Atleast I'm getting lots of communication from them and Octopus.

Re: UK Energy Prices
 

I had to hassle Octopus on X to get my final bill. I asked how long they said Outfox had not sent the reading yet get in touch with them. Outfox auto answered the query as to why with so I went back to Octopus and pasted Outfoxs reply and said you are sat on £250 because you have the same readings. Low and behold 5 minutes later I get my final bill they pedantically took a part days charge from my readings which were given within hours of the switch but hey ho I know what I am getting now. And I was not charged exit fees as I was within the 49 days as expected

Re: UK Energy Prices
 

The Outfox email I got says 4-6 weeks for a final bill, so hoping I don't have issues.