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Re: Coming Soon to Virgin TV (2011) Vol. III.
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Re: Coming Soon to Virgin TV (2011) Vol. III.
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Re: Coming Soon to Virgin TV (2011) Vol. III.
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in the time it took for me to answer that question it was akready answred 2 times :( |
Re: Coming Soon to Virgin TV (2011) Vol. III.
Just a bit of news beleive it or not its upto you.
In the process of moving from sky to virgin but didnt want to loose sky atlantic sales guy offered me a good deal and told me that sky atlantic would be on virgin media within 2 months. He agreed that if it wasnt i could cancel my contract and not be tied into the 18months. Paperwork arrived today nothing on it. Phoned them up and once i got through to someone higher up they confirmed my deal, and i have recieved an email with a copy in the post with a new right to cancel. He then told me that they have internally been given a launch date of the 27th november, not sure if anyone has a contact in vm to check this with. They seem confident, never known sky or virgin give a new customer a getout clause like that before. Im sure people think this is made up and thats fine, im just passing on information i recieved thats all. |
Re: Coming Soon to Virgin TV (2011) Vol. III.
I hate it when Customer Relations do that. They get told the same time as everyone else as to whether new channels launch or not, so as there has been no announcement that Sky Atlantic will launch, they aren't being truthful
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Re: Coming Soon to Virgin TV (2011) Vol. III.
thanks for clearing that up then, well ill wait the 2 months and then decide if we can live without sky atlantic. Thats why i asked for clarification from someone else from vm.
thanks |
Re: Coming Soon to Virgin TV (2011) Vol. III.
It will never launch on 27th november it's a sunday
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Re: Coming Soon to Virgin TV (2011) Vol. III.
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Re: Coming Soon to Virgin TV (2011) Vol. III.
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Re: Coming Soon to Virgin TV (2011) Vol. III.
All i know is someone is right, i just passed on what i was told, im not sure it was customer services i ended up speaking to as they started off by dismissing the fact virgin would ever allow me to leave early. I ended being transfured to a few other people, funny when you mention you have been sold something wrongfully. I do have an email giving me the right to cancel early if sky atlantic isnt on with 2 months, that much i can guarentee, it may just be a sales tactic hoping that ill stay with virgin after ive had tivo for a couple of months.
Dishonest if it is though |
Re: Coming Soon to Virgin TV (2011) Vol. III.
Yes it is dishonest by the people you've spoken to, but I would point out it's definately not company policy to be that way
They should be reported |
Re: Coming Soon to Virgin TV (2011) Vol. III.
pau1200, thank you for passing on the info - much appreciated
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Re: Coming Soon to Virgin TV (2011) Vol. III.
No probs, been reading the forum for a bit only really registered to pass on that info right or wrong i have no idea. will stay around though.
Not sure who to report them to as it might be true, but if it isnt then its not a good way to run a buisness. |
Re: Coming Soon to Virgin TV (2011) Vol. III.
Boxnation coming to Virgin Media in october ?
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http://www.virginmedia.com/tvradio/t...tober-2011.php |
Re: Coming Soon to Virgin TV (2011) Vol. III.
Off topic post removed.
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