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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Virgin 4Mb to upgrade to 10Mb February - Summer (https://www.cableforum.uk/board/showthread.php?t=33627793)

Sigma 04-03-2008 14:03
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
rang CS last night and the lady said that it would be applied to the account without having to reboot the modem.
It didn't for me. A guy on DigitalSpy said that my area had been upgraded, but my modem configs still showed that I was on 4MB until I unplugged the modem for 30 seconds and plugged it back in. Even on the upgrade schedule page it says that you may need to reboot.

DaKnee 04-03-2008 14:36
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Yeah i know u have to reboot for it to take affect.

sav112 04-03-2008 16:18
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by Mikey845 (Post 34499996)
:LOL:

Well dont know about anywhere else but from what it says in their newsgroup that is big problems with the roll out in edinburgh, although my m8 just popped round and happily told me he has been upgraded...:mad:
Dam was hoping they were ready to roll into Glasgow!!!!! Oh well. :rolleyes:

cleshe 04-03-2008 18:57
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by cleshe (Post 34499806)
There is a post on the virginmedia.support.broadband.cable newsgroup, reproduced below asking to be informed of areas which should be completed and are'nt yet.I've added my two pennorth, maybe you would like to add yours.They want your ex ntl email address(the one you got on sign -up) and the area (Stafford in my case)
Every little helps.


Hi All

If you are in an ex ntl area on a 4 meg service and our evenfaster site
states that your upgrade should have been completed could you post in this
thread?

I will need your ex ntl world email address that is linked to your broadband
account,

Please do not post any address details or account or phone numbers.

Thanks


--
Kind Regards
Edward Aresto
Virgin Media Technical Support
http://status2.virginmedia.com/
Further to the above:- it seems they have had so many people telling them it hasn't worked, they no longer want anyone else to report in!
Ho hum! At least it's happened for a few people.Time for a few more choruses of "things can only get better."

Mikey845 04-03-2008 22:59
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
i might have this wrong but I've just read that the announcement to upgrade edinburgh was wrong and shouldn't have been posted on the evenfaster page :shocked: kinda funny considering i know several people in edinburgh who have had the upgrade and are on the same ubr as me :mad: Also they confirmed earlier in the newsgroup that edinburgh WAS supposed to be upgraded :erm:

ikthius 05-03-2008 06:23
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
this links page keeps changing information.
http://allyours.virginmedia.com/html.../schedule.html

come on Virgin, get it right, if your going to roll out an area, say so and stick to it, if it is complete, make sure then tell us and move on.

the Edinburgh one (not affecting me) said complete/February now it TBC.

and TBC is very vague give us people who are your customers time lines, dont keep us in the dark

ik

Spleeny 05-03-2008 07:05
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
OK... another newb question. I must be very close to the Manchester / Baguley split. How can I tell which one I am (even tho they're both TBC at the mo!!)

Thanks

lostandconfused 05-03-2008 07:13
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by Spleeny (Post 34500460)
OK... another newb question. I must be very close to the Manchester / Baguley split. How can I tell which one I am (even tho they're both TBC at the mo!!)

Thanks
click the connection bit at the blue stripe at the top of the page. It will either say manc.sacm....... or bagu.sacm......

Strangerstill 05-03-2008 09:46
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
I am conected by usb at the moment (4mb) to connect by ethernet do I just change cables and rerun the setup disc? thanks.

Richy99 05-03-2008 10:03
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
no just unplug the usb lead, turn the modem off, plug in the ethernet lead and turn the modem back on

Strangerstill 05-03-2008 10:24
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by Richy99 (Post 34500520)
no just unplug the usb lead, turn the modem off, plug in the ethernet lead and turn the modem back on
Great thanks, done.

michael777 05-03-2008 12:54
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Hi Ashford Kent on 4 Meg still on 4 meg

https://www.cableforum.co.uk/images/...2008/03/60.png

Good old VM

---------- Post added at 13:54 ---------- Previous post was at 12:31 ----------

Hi Ashford Kent now 10 megs worth the wait dont keep us hanging on again please vm

https://www.cableforum.co.uk/images/...2008/03/61.png

Hugh 05-03-2008 13:52
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Yeh - how dare they make you wait for a free upgrade..... ;)

DaKnee 05-03-2008 14:42
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1


Coventry Upgraded.

Mikey845 05-03-2008 14:55
Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 
Quote:
Originally Posted by DaKnee (Post 34500677)
Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1


Coventry Upgraded.
rub it in why dont you :( :p:


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