Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That bump about 8pm tonight must be a routing issue to thinkbroadband as I've got it as well... Thought it might be a local downloader at first but it's showing on three graphs upto now

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Broken peering again.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I've got the exact same bump on 30Mb. If everybody has got it then I'm not worried... :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I get it aswell, nothing similar on f8lure so its probably something on TB's side.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

18th June and 20th June.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Once again, the "Screwed for everyone or just me/my ISP" of Thinkbroadband ping monitors:

http://qasdfdsaq.com/ping

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Interesting. Any idea where the bottom VM one is geographically? It doesn't seem to have any issues.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

craw-cmts-06? That's Crawley.

The problem is only really screwing with NCUK traffic, by the looks of things. I can't think of anything particularly important hosted by NCUK anyway, so most things should still be working normally.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

lol

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nah, the very bottom one (looks like a consumer line not a router, is labelled 'VM').

Either way its pretty bad.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That was my old VM line in Edinburgh EH9. That snapshot was in fact the best it's ever been.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/10/58.png
yep same 8pm spike.
(The smoothness of the line at 3am to 10am was because I swapped back to VM DNS again, 10 am spike is the PS+ auto boot of the PS3.)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...20-06-2012.png

Same issue here too, but oh well, not affecting anything else that I have noticed.

I am running the R36 firmware beta, I wish the latency around 4am was seen throughout the day lol

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine is really good from 12am to 3pm with R36, then it goes up.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm on the R36 Beta too and my graph looks near identical to yours:

http://www.thinkbroadband.com/ping/s...20-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Doesn't the upload STM finish at 8pm ? Maybe it's all the p2p schedulers kicking in.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

More likely to be a problem at Thinkbroadband's end.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

agreed

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

i have the same as you but i have lots of packet loss as well , so they did not recieve packets sent from my pc , isnt this a virgin media problem than as the packets never made it to tb

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I had slow speed form 8pm to 10pm today i have started Thinkbroadband Monitor does this look okay? ?


[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

thats awesome! and to think you was moaning about upload not long ago. are you running the SH with r36 or is that the VMNG300?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

smells of B/S

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

qas said it wasnt possible. spill the beans Martin?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

sorry how ?

---------- Post added at 01:05 ---------- Previous post was at 01:03 ----------

This is the VMNG300

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

i could run a loopback ping to TBB and call it VM 100mb, thats clearly not a VM graph

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

it could be a CMTS

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

no it couldnt have you ever pinged a CMTS

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Have I set this up wrong somehow?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

same spikes here...london area

[img]Download Failed (1)[/img]
something going on

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

my...

craw-cmts-06-ge331
https://www.cableforum.co.uk/images/...2012/06/19.png

Default Gateway
https://www.cableforum.co.uk/images/...2012/06/20.png

check the ip matches on thinkbroadband. google MY IP, it will appear uptop. also lookup where on the map on a site via google result has your IP address. then finally check your modem shows the same IP.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

sorry i had the wrong ip ?? lol

http://www.thinkbroadband.com/ping/s...21-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

lol

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Since it clearly only affected VM customers, it's more likely a problem at VM's end

---------- Post added at 03:05 ---------- Previous post was at 03:05 ----------

Fail

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

have the 2920n and was monitoring an adsl line and VM
is VM issue adsl had no problem
i have delete the adsl monitor because i reboot router and adsl change ip address

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

shame our connections arent as good as those on the CMTS :(

https://www.cableforum.co.uk/images/...2012/06/21.png

anybody have any ideas what the problem was on VM network? appears that we all had that same strange spike..

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Can you PM me the IP of both of those? cheers

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

no, your not allowed :D

no seriously sent but that was the CMTS while the SH was in modem mode linked to my 615.. now in combo mode...

https://www.cableforum.co.uk/images/...2012/06/18.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

More of a routing problem to TBB i believe...

I ran a comprehensive ping test while the graph was "in error" and my average latency and jitter was pretty much stable and where it should have been, contradicting what was being shown by TBB.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It was a routing error as pretty much confirmed by qas.

Anyway I have another slight oddity:
https://www.cableforum.co.uk/images/...2012/06/17.png
From 11-8 I was downloading at full speed constantly so I dont understand how between half 1-4 and 6-8 I had lower min avg and max latency.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

There's a few explanations, including from the way DOCSIS3 handles upstream data.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I dont suppose you care to explain any further?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It might also be less buffering, resulting in data being allowed to pass faster.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I would but my initial suspected cause doesn't hold up now I've actually seen the graph (it wasn't showing up earlier)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No problem, I had some issues posting it earlier that's why it didn't show up.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I turned on VM Simulator mode overnight again...

http://qasdfdsaq.com/ping/BT Infinit...86 vm mode.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

BT must be well happy with you

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

first time i see latency -after about 3:15pm- so low with 100mb(red spike after 4pm is because i reboot router)
is just me??or appearing to others?
dont know if will stay like this by end of day
thanks
http://www.thinkbroadband.com/ping/s...25-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Something has happened at midday on my graph as i have never seen the max latency so low, and there is nothing in my modem logs.

http://www.thinkbroadband.com/ping/s...25-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

hmmmm now you have post your result both happened at same time about 11:30am to 12
Are you in London NW5?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine looks pretty similar ???

In my SIG.......

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Silly me :o: ... got it now....Thanks

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

LONDON NW5

couple of days was like this
[img]Download Failed (1)[/img]

it must be dream to be like this...seems miracle from VM
http://www.thinkbroadband.com/ping/s...26-06-2012.png
http://www.pingtest.net/result/65307098.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Near Cambridge CB24, it just gets better.

http://www.thinkbroadband.com/ping/s...26-06-2012.png

The below graph is a few weeks ago and what i have been used to, strangely even the minimum latency has been rising at peak time even though i wasn't using it.

http://www.thinkbroadband.com/ping/s...12-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like something has just happened to mine too. Have one of you sneaked into my house and installed a new modem?

http://www.thinkbroadband.com/ping/s...26-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hopefully VM have done something positive.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My guess... STM got fixed

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Maintenance in my area this morning, was offline for a few hours:

http://www.thinkbroadband.com/ping/s...26-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

hmmm

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

5th downstream channel has been added today, that would probably explain the reduction of spikes. I'm due the doubling from July onwards.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

upgrade before 8am?

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I wish i could say my R36 upgrade was better than the VMNG300, but up to now it isnt :(

Seems a lot more testy during peak hours than my VMNG300. Off peak, i can't fault it, latency seems a lot more stable and doesn't jump hardly, but soon as it starts getting busy it's all over the place, where as that wasn't the case with the VMNG300... seems to go from one extreme to the other.

I'll give it a few more days but im not seeing the sort of improvements i've seen with others. Ironically, i'm seeing "better" results in combo mode as opposed to modem mode, which is surprising too! I will post graphs at a later date as i only upgraded yesterday.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

after months of complaining and money of my bills looks like virgin media started to try and fix my problem, super went down last night and when it came back on all my SFID numbers had changed my Chanels id,s had all changed and now i have 6 downstream channels instead of four, look at my chart you can clearly see the improvement , my jitters are now always under 5 ,4 ,3 ,2, i wonder if they are going to add 2 more downstream channels again too make it 8 in total. i wonder how long this will last

[img]Download Failed (1)[/img]
i wonder how long this will last

also my Downstream Channels power level is way to high at 58.0 dBmV, virgin media are replacing my rg cable on the road for a new better rg cable that will fix my power levels and improve 100mb stability

please tell me your thought and advice on the new rg cable thank you

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

58dBmV on downstream power? Your internet would be completely down not to mention your graph would be just atrociously worse than before the upgrade on the chart above.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Firmware bug. New channels show up with an incorrect power reading until the Superhub is fully power cycled.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

my power level was tested by an engenier they are way to high no bug , the new rg cable will bring then down, also my 2 new downstream chanels are real no bug as i had a ticket open for a fix date of high utilization on 4 july , trhey fixed it early , look at the improovmant of my chart last night and today after they aded 2 new channels

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 307000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 6 55616000 Kbits/sec 307000000 Hz 1.3 dBmV 40.9 dB Hybrid
Locked QAM256 1 55616000 Kbits/sec 267000000 Hz 0.4 dBmV 41.1 dB Hybrid
Locked QAM256 2 55616000 Kbits/sec 275000000 Hz 0.5 dBmV 40.8 dB Hybrid
Locked QAM256 3 55616000 Kbits/sec 283000000 Hz -0.1 dBmV 41.5 dB Hybrid
Locked QAM256 4 55616000 Kbits/sec 291000000 Hz -0.5 dBmV 40.3 dB Hybrid
Locked QAM256 5 55616000 Kbits/sec 299000000 Hz 1.1 dBmV 39.7 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 35800000 Hz 58.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 200
Max Traffic Rate 111000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 199
Max Traffic Rate 5120000 bps
Max Traffic Burst 16320 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 16320 bytes
Scheduling Type Best Effort


http://www.thinkbroadband.com/ping/s...26-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

call tech support and get a tech booked to lower your upstream power level. he'll jiggle at the cabinet.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Your downstream power levels are fine, which is what you stated were the problem.

Upload however is high

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

i have already done that, 2 engineer have beed around and they have to change the rg cable from my house to the cabinet as i have a old version of the cable and i am on 100mg so they need to upgrade the cable for stability and future speed upgrades, they are doing the work on monday they say , also they said more than 1 engineer is needed to change the cable

---------- Post added at 19:01 ---------- Previous post was at 19:00 ----------

sorry i mean Upstream Channel power levels 58.0 dBmV

---------- Post added at 19:02 ---------- Previous post was at 19:01 ----------

sorry i mean Upstream Channel power levels 58.0 dBmV

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

There certainly seems to be a substantial change in peoples graphs this week with a reduction in jitter, i would like to know what VM have done. :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

They let the RBS techs have a go at it? :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No, that would have resulted in this

http://www.thinkbroadband.com/ping/s...c0b488bb01.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

For some reason all my monitors are showing as blank. :erm:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Wait a few minutes then press refresh

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

check the IPs. remove. power down/up. start again. make sure ping response is enabled.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

There we go! All back.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Massive outage last night and my minimum ping has increased, it seems I'm now being routed Staverton -> Birmingham -> Manchester -> Brentford -> TBB. Same for f8lure, reverse trace has 3 of the usual hops missing.

One would hope this is just some temporary rerouting while they upgrade the Aztec West -> Staverton link, but its probably more likely to be permanent knowing VM.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine as of now
[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I've seen a lot of things move to the Manchester link lately, on an apparently permanant basis. The Manchester => London path is extremely fast and it won't be long before 90% of VM's network uses it... Probably cheaper too

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

probably either reduced upstream buffering or added capacity.

---------- Post added at 12:06 ---------- Previous post was at 12:05 ----------

every time my connection touches manchester speeds are quite poor.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I also see a few different forward and reverse paths - e.g. traffic going Swansea => Birmingham => London and returning London => Manchester => Birmingham => Swansea

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

mine...

craw-geam-1a-ge17.network.virginmedia.net
croy-core-1a-tenge71.network.virginmedia.net
croy-core-2a-ae2-0.network.virginmedia.net
croy-core-2b-ae1-0.network.virginmedia.net
popl-bb-1b-ae10-0.network.virginmedia.net
glfd-bb-1a-ae4-0.network.virginmedia.net
glfd-bb-1b-ae0-0.network.virginmedia.net
glfd-tmr-1-ae5-0.network.virginmedia.net
tcl5-ic-1-as0-0.network.virginmedia.net

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

You know, I think Virgin have done some major work in my area. This is with a Superhub on wireless, look at the jitter on RC30 firmware!

http://www.pingtest.net/result/65387787.png

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

On R36 in Crawley
[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Which browser did you use?? Just that I noticed that the best I can do with FF13 is this

http://www.pingtest.net/result/65391753.png

Yet IE9 give me consistantly this

http://www.pingtest.net/result/65391642.png

Not a lot of difference apart from the jitter which is consistantly higher on FF13

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

FF 13.0.1 Kymmy. It's the only browser I use.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I use FF13 all the time too, but thought I'd try IE9 the other day (32 and 64 bit) and they consistently gave me better pings. It wouldn't really bother web browsing but it does go to show how which software you use can change things

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'll give IE 64bit a try later Kymmy. I don't have 32bit installed. Worth a comparison.

---------- Post added at 19:37 ---------- Previous post was at 19:20 ----------

This is using IE9 64bit. Had to download Java first!

http://www.pingtest.net/result/65393284.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

26-06-2012

http://www.thinkbroadband.com/ping/s...26-06-2012.png

28-06-2012

http://www.thinkbroadband.com/ping/s...28-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

21/06/12

http://www.thinkbroadband.com/ping/s...21-06-2012.png

28/06/12

http://www.thinkbroadband.com/ping/s...28-06-2012.png

Since the start of this week, my connection has been rock solid. I'm still using a VMNG300 btw...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This is my snapshot now:

http://www.thinkbroadband.com/ping/s...28-06-2012.png

Really happy :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

VMDG480 - Router Mode R36

https://www.cableforum.co.uk/images/local/2012/06/4.png

R36 still performing ok in router mode. Ping is remaining stable fluctuating from 24 to 26, except for the typical spike up to 40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

R36 in router mode:

http://www.thinkbroadband.com/ping/s...28-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

28/9/12 > 29/6/12
In use, SH modem mode (R30)with draytek 2920n
http://www.thinkbroadband.com/ping/s...29-06-2012.png

TT, d-link2680 with 2920n, not in use (priority to VM)
http://www.thinkbroadband.com/ping/s...29-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

R30 here with the Superhub in router mode, so things seem to be looking up for VM, i really want to know what they have done though.

http://www.thinkbroadband.com/ping/s...29-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I have notice when i use a tool how to find the UBR before was cpc3-camd....something
Now is cpc5-camd...something
I guess they have change or add new slot card in the same UBR, so they have move us there

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I wonder if they have just finished upgrading part of the core network or something? Can't think of many other things that would cause a wholesale improvement for people all over the country (bar R36 which isn't rolled out yet).

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's nothing to do with the core network. The core network isn't really a problem in most places.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Today:
http://www.thinkbroadband.com/ping/s...29-06-2012.png

No idea what that wholesale bump is between 8pm and 11pm. Made BF3 not much fun :(

3 weeks ago:
http://www.thinkbroadband.com/ping/s...08-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That was a core network problem

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

today

http://www.thinkbroadband.com/ping/s...28-06-2012.png


5 days ago

http://www.thinkbroadband.com/ping/s...24-06-2012.png

i have been complaining for months my fix date was 4 july, also i have now got 6 downstream channels instead of four