Re: Moans and Pet Hates part 8
 

Well, if they want to ban you, they can, but banning a customer for complaining wont end well. Ask for notice of this ban in writing with the reasoning. Send this letter to the media, and watch it blow up in their face.

If all customers were banned from shops because of getting a bit miffed by bad Customer Service then I think half of the population would be in trouble.

Re: Moans and Pet Hates part 8
 

Good advice Stop It.

I phoned CA and was told to stop all correspondence via emails and calls after today. What I have to say today is I am entitled to repair/replacement/full refund (my choice)

A replacement is not a option unless 1)impossible 2)Disproportionate Cost
A retailer can decline the replacement remedy if the cost would be disproportionately higher than the cost repair of – or vice versa.

I do not believe this to be the case as this item is on sale in your stores at the price I purchased it for. As per our our discussions I request a like for like replacement within a reasonable time scale or I will consider further action including trading standards.

Re: Moans and Pet Hates part 8
 

Glad you have sought advice. You are well within your rights to request a replacement. A store cannot refuse this because they don't like you and frankly, if they are so thin skinned as to react this way to what you have wrote, then the company needs to re-train their staff.

Re: Moans and Pet Hates part 8
 

Car whinge here

Autoglass finally fitted the correct windscreen and trims for my car on Sunday, left the car overnight, got in yesterday started the car up airbag warning light.

The airbag hasnt been disabled, so it's either the occupancy sensor £100 or the airbag module £600 find out on Thursday when the car goes in for diagnostics.

Cant prove it's those morons either !!!

Re: Moans and Pet Hates part 8
 

In the end to safe more hassle than what it was worth I have accepted a restore of the cabinet on the understanding if and then I am not fully satisfied then a replacement will be ordered but they are full of confidence that I will be delighted as they only use French polishers. Mr Sheen from France LOL

Although I would have liked a replacement in the end I thought what have I to lose if I am still not happy with the quality of the unit then it will be replaced, I did try and push my luck and say what about a part refund for the upset caused and he said that he could not offer that. Oh well worth a try but I was 99% sure that the answer would have been no.

Re: Moans and Pet Hates part 8
 

Silly question, but are you a particularly tall or short person? Many airbag faults turn out to be the connecting plug under the driver's seat (for the occupancy sensor) failing due to the seat being moved forward/back for a different driver (such as a glass fitter)

Re: Moans and Pet Hates part 8
 

Women who mess with heads. I ditched a girl before Christmas before I caught her in a web of lies. Now she is bombarding me with messages, and despite me telling her to back off she is continuing to bombard me with messages. Might bring the police in if she carries on.

Re: Moans and Pet Hates part 8
 

I'm 5'10 the fitter was about 6'1 hopefully it may be that, but the airbag light will still need to be reset by specialist software which will cost £30 ish (still better than the module going)

Re: Moans and Pet Hates part 8
 

I hope you get things sorted out Weenie.

Re: Moans and Pet Hates part 8
 

Thanks Nash.

I have now just cancelled the restore from no veneer in here well that's my name for them now among others that I could not possibly air :nono: The tv unit is getting picked up tomorrow between 10:30-13:30 with full refund to follow as I was really not happy with the customer service and the fact they would not offer an replacement the man who was dealing with me yesterday seemed shocked at myself cancelling the restore when I phoned him this morning and requesting it to be returned and guess what this company is now offering a replacement to which I declined too late no veneer in here your loss not mine :PP:

I have since bought another unit and lamp table from another company that looks very similar to the tv unit purchased from no veneer in here in fact I would not be surprised if it comes from the same supplier. I am so happy as no veneer in here total was £329.76 as I also purchased their furniture guard 5 year plan.

The company I ordered from gave myself a discount so in the end the two items I bought came to a grand total of £358.10. I have more faith in this company as they have a 14 day money back guarantee not to mention the reviews for this company are really good on Trust Pilot.


These items get delivered on Monday :hyper:

https://www.oakfurnitureking.co.uk/s...een-tv-cabinet

https://www.oakfurnitureking.co.uk/s...oak-lamp-table

---------- Post added at 12:59 ---------- Previous post was at 11:23 ----------

If it's text messages Mark can you not block her number. Anyway it sounds as if you had a lucky escape as she sounds a right one after all if someone requests you to back off most people do. Wishing you the best of luck and let's hope she stop's this nonsense soon as bombarding you with messages is unacceptable behaviour especially after you telling her to back off IMO.

Re: Moans and Pet Hates part 8
 

Thanks weenie, sadly I've had to resort to police involvement to deal with it. Number has been blocked and they will have words with her so I can relax now. As you say, lucky escape for me from her.

Re: Moans and Pet Hates part 8
 

So glad you are getting your new furniture, with No problem Weenie. So glad your problem is sorted with your text messages. Marc. Must have been very annoying . Nash

Re: Moans and Pet Hates part 8
 

If its by mobile or emails just block her.

Re: Moans and Pet Hates part 8
 

Yeah she's been blocked, and because she threatened my life and hers, I had to involve the police in it. Matter is in their hands now. Hopefully that's the end of that particularly nasty chapter of my life.

Re: Moans and Pet Hates part 8
 

Fingers crossed Mark.