Cable Forum - 50M Think Broadband Ping Monitor Results (POST YOURS)

Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - 50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

Re: Think Broadband Ping Monitor Results (POST YOURS)

CEOs office mate.

the bumps back but im not on a computer to tracert via cmd.

http://www.thinkbroadband.com/ping/s...05-11-2012.png

http://www.thinkbroadband.com/ping/s...05-11-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)

Bumpety bump bump bump bump bumpety bump. Here we go again!

Cheers

Grim

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by GrimUpNorth (Post 35492863)

Bumpety bump bump bump bump bumpety bump. Here we go again!

Cheers

Grim

Here too. Coventry.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)

Got it in Essex tonight as well.

Re: Think Broadband Ping Monitor Results (POST YOURS)

It's not the bump that's the main issue, for me anyway. The major problem is this consistent awful service:

http://www.thinkbroadband.com/ping/s...05-11-2012.png

Why can VM not give an explanation as to why this is happening?

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by jempalmer (Post 35492929)

Why can VM not give an explanation as to why this is happening?

Mark_Wilkin on VM forum

Started off with:

10-10-2012 Link

Quote:

Hi I've spoken to the Networks team about this and it appears Cogent made some changes around the 23rd of September that are adversely affecting Virgin Media users. We're making some changes to our peering links with Cogent over the next few days, could you monitor your connection and tell us if things improve?

Thanks

then

15-10-2012 Link

Quote:

F002199132 - Hi we've identified an issue with our peering links to a company called Atrato who we publically peer with in Amsterdam and London. They were pushing abnormal amounts of traffic through our public peering links at LINX, overloading them. So we've shut down both of our peering links to Atrato at LINX which should resolve this issue. Meanwhile we're going to continue to investigate the root cause of this problem. Could you please continue to give us feedback on this so we can be sure the issue is resolved.

Thanks

then

25-10-2012 Link

Quote:

Hi it looks like we've swapped an issue with Cogent for an issue with Telia. I'm chasing the network team to get them to get in touch with Telia but in the mean time can you all post a Traceroute, Pathping and WinMTR traces (instructions here) if you're having issues. Having a bunch of recent evidence to pass along to Telia will hopefully help push this along.

Thanks

then

26-10-2012 Link

Quote:

And some even better news, we've completed some work today that's allowed us to re-open the peering link with Cogent so that should now not be overloaded. Could you check tonight and over the weekend and tell us if things have improved.

Thanks

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by craigj2k12 (Post 35492947)

Mark_Wilkin on VM forum

He's a VM PR guy. Seems to be his only job ;)

Shows that its all BS and blaming other companies though. At the same time VM take a month+ to fix a problem that they should have jumped on and resolved within 48 hours...same old story.

VM seems to be breaking at the seams lately. More so than usual.

http://www.thinkbroadband.com/ping/s...05-11-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)

So, to which of the two weekends between Mark's 26th October post and now was he referring? The service is still not as it should be. Perhaps I shouldn't have asked "Why can VM not give an explanation as to why this is happening?", but instead "why have they not yet fixed it?"

Re: Think Broadband Ping Monitor Results (POST YOURS)

Don't shoot the messenger :D

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by craigj2k12 (Post 35492962)

Don't shoot the messenger :D

Not having a go at you Craig, truly. Just waiting for our contract to expire. I've just about had enough of the endless issues and lack of resolutions.

I mean, honestly, look at those TBB graphs :D

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by craigj2k12 (Post 35492962)

Don't shoot the messenger :D

If you have had any personal dealings with him, you will know he deserves to be tortured slowly and not allowed a quick death :angel:

Edit: Sleep deprivation is to blame for my misunderstanding xD

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by jempalmer (Post 35492967)

Not having a go at you Craig, truly. Just waiting for our contract to expire. I've just about had enough of the endless issues and lack of resolutions.

I mean, honestly, look at those TBB graphs :D

I look at those TBB graphs regularly, and its not very pretty, even without the peering issues.

Trust me, I know what its like going from VM to FTTC, its a major difference ;)

---------- Post added at 00:00 ---------- Previous post was at 00:00 ----------

Quote:

Originally Posted by Qtx (Post 35492968)

If you have had any personal dealings with him, you will know he deserves to be tortured slowly and not allowed a quick death :angel:

Edit: Sleep deprivation is to blame for my misunderstanding xD

He ain't that bad :p:

Re: Think Broadband Ping Monitor Results (POST YOURS)

Craig, Jems not asking for an explanation for the widespread peering bumps but rather the periods where his connection degrades due to usage or a fault other than the peering issue.

Jem you can get out of contract now with that sort of issue.

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by qasdfdsaq (Post 35492988)

https://www.cableforum.co.uk/images/...2012/11/68.png
I hit the turbo/half ping button.

If we didn't like you qas we might be tempted to dislike you :D.