Re: General TiVo Discussion Part 3
 

Its best to phone up customer services and state that the lettering on your remote control is wearing off and you might get another one for free but if you don't get another one for free then you will have to fork out around £25 for a new one Richard.

Re: General TiVo Discussion Part 3
 

Depends on whether this is the first replacement or not. I called and they said because I had never asked for one before I could have it free but in future it would cost £10.

Re: General TiVo Discussion Part 3
 

Indeed. In the meantime, you could move one of the series to the SD channel (or +1) to prevent it happening.

Re: General TiVo Discussion Part 3
 

Surely it is about time TiVo had a firmware update? My brother in laws sky+ box walks rings round Virgin's. So much faster, it really needs a speed boost an revamp of the interface. I actually don't bother using any on demand as it is painfully slow.

Re: General TiVo Discussion Part 3
 

Is there any way to change how channels are categorized? For example, I know itv4 tries to be all things to all men, but if I change my epg view to sport I'd quite like it there alongside the actual sport channels, even though I know it isn't one.

Re: General TiVo Discussion Part 3
 

Nope, there isn't. Closest you can get is favourites.

Re: General TiVo Discussion Part 3
 

Hi wonder if anyone can help, I moved my Tivo box from one shelf to another having had to disconnect it first. I Then reconnected it but now it wont switch on I have put all the cables back where they came out of, I know they are in the right place as I marked each cable. Any help will be greatly appreciated,
I am a Novice by the way
Thanks Billy

Re: General TiVo Discussion Part 3
 

Are there any lights on the front of the TiVo? If not, check:
1) the mains cable is plugged into the power supply block.
2) the mains plug is in the socket, and it's switched on
3) the lead from the from the power supply block is plugged into the back of the TiVo - and that it goes into the right socket.
4) the switch on the back of the TiVo is on

Re: General TiVo Discussion Part 3
 

Thanks for your help, My stupidity the switch on the back of the TiVo was switched off.
Thanks again Billy

Re: General TiVo Discussion Part 3
 

I'm at home for the weekend and was trying to show my parents something on YouTube. Tried to access the search but was told the app was temporarily unavailable. So rebooted the box and still couldn't get access. It curiously isn't appearing in the main app menu either. Anyone else having trouble with it?

Re: General TiVo Discussion Part 3
 

I am in Manchester ( area 20) and have just got into YouTube using 198 and via Home> Apps&Games>All Apps. Seems to be working as usual and all my videos have come up.

Re: General TiVo Discussion Part 3
 

It's okay for me Bob - London area

Re: General TiVo Discussion Part 3
 

Do you mean loading YouTube from TiVo Search, or the search within the YouTube app? Do you get an error code?

Re: General TiVo Discussion Part 3
 

Loading from the TiVo search menu. Get error code A01. Can't get onto the app any other way as it's not in the app menu :(

Re: General TiVo Discussion Part 3
 

PM coming your way

Re: General TiVo Discussion Part 3
 

When are Virgin going to release a new firmware? This thing is too slow!

Re: General TiVo Discussion Part 3
 

There should be an update later this year.

How slow is your box? And is it consistent or does it vary?

Re: General TiVo Discussion Part 3
 

Sometimes it will just freeze up, other times it will work reasonable. On demand or anything interactive it just dog slow.

Re: General TiVo Discussion Part 3
 

You should report it, Risco.

Re: General TiVo Discussion Part 3
 

It may be caused by IR interference in the room. To test this, next time it happens put your left hand over the TiVo's IR receiver, which is just to the left of the green power LED on the front of the TiVo. Then operate the menus using the buttons on the front of the TiVo. Does the speed return to normal?

Re: General TiVo Discussion Part 3
 

love the little Lego Head pic on the Home Page. he he

Re: General TiVo Discussion Part 3
 

Has it been on constantly for a few weeks?

i find it starts to slow up/become buggy if its not been rebooted in a while.

Re: General TiVo Discussion Part 3
 

My TiVo sometimes gets a bit sluggish. I'll try this the next time.

I've always put it down to either the EPG getting updated or some of the other maintenance that TiVo does or sluggish response from TiVo's internet connection when it is getting other information it needs.

Re: General TiVo Discussion Part 3
 

Can't say that's been my experience. Mine are only re-booted when there's a software update or when the toaster causes the RCD to trip and I don't really notice any change in performance on either box.

---------- Post added at 13:02 ---------- Previous post was at 12:57 ----------

IR interference can cause all sorts of strange behavior. My kids had been playing with a remote control helicopter and the remote control had been left on, pointing at the TiVo box.

It drove me mad for a week trying to work out what was wrong. I tried both my Harmony remotes to no avail and even looked out the original TiVo remote until I noticed that normal service was resumed when I stood in the middle of the room (blocking the helicopter remote). So I covered covered the IR receiver on the box and used the controls on the box to check that the box was indeed working fine. It was only a few minutes after that that it all clicked.

Re: General TiVo Discussion Part 3
 

here's a question ive never understood. what do you get for plugging your tivo box into the the superhub? Is it just the ability to watch channels via tv anywhere??

secondly why do you need to do that?? The tivo is already online as you can send recording requests and it obviously has iplayer etc

Re: General TiVo Discussion Part 3
 

If you connect you TiVo boxes to your router then you should be able to watch recordings that were made on your other boxes.

Also you are able to use the remote control in the app for iOS and android to actually control your TiVo.

Re: General TiVo Discussion Part 3
 

I have had an odd "fault" appear on my TIVO these last few days. Recordings are mute when I start them, but if I "rewind" the sound reappears.

Re: General TiVo Discussion Part 3
 

That's odd. Does it happen with older recordings?

Re: General TiVo Discussion Part 3
 

Wonder if its connected with the other fault that you don't always get the sound until you do something on the remote? On the other hand I haven't seen it on recording of the last few days.

Re: General TiVo Discussion Part 3
 

cheers pal :)

Re: General TiVo Discussion Part 3
 

I am about to use powerline adaptors to connect my Tivo to the network but looking at the online help video it warns against using an extension socket or adaptor plug.

I don't have any spare mains sockets near the router or the Tivo box, is it likely to cause major problems using an extension socket?

Re: General TiVo Discussion Part 3
 

Why are you connecting your TiVo to your home network?

Re: General TiVo Discussion Part 3
 

Buy some pass through homeplugs job done.
http://www.broadbandbuyer.co.uk/Shop...CategoryID=766Maybe he wants to stream box to box or use the mobile app remote control functionality.

Re: General TiVo Discussion Part 3
 

I agree, muppetman11, but he only seems to have one TiVo and he possibly doesn't understand that the vast majority of TV Anywhere function is available without the connection.

I guess he may also want to maximise his use of Netflix and YouTube from a tablet.

Re: General TiVo Discussion Part 3
 

Thanks for replies folks, yes to most of the questions above. ;)

Re: General TiVo Discussion Part 3
 

Excuse the bump - but I thought it better than a new thread. Have just got back from hols to find my TiVo has died (big green screen with a "DVR has detected serious fault - wait 3 hours while it tries to fix itself" message, followed by nothing), so they're coming out on Thursday for the inevitable box swap. (Mrs M has just got off the 'phone and commented how much she likes dealing with Virgin customer services, fwiw).

Anyhow, the reason I'm posting is I remember there being some chat about being able to back up series links, but can't remember if this was pie in the sky future speak, or current reality?

Not the end of the world either way - Mrs M is quite enjoying the fact that we're losing a lot of the stuff I record but never watch!

Re: General TiVo Discussion Part 3
 

Re: General TiVo Discussion Part 3
 

Thanks to Ben for the above link. Just in case anyone tries to follow the instructions, there doesn't actually appear to be the option to copy settings in the TVAnywhere menus - at least there wasn't for me and it looks from a quick google that I'm not alone. Anyway, here is a direct link to the copy settings page if anyone needs it http://anywhere.virginmedia.com/tivo/boxswap/

Re: General TiVo Discussion Part 3
 

Well spotted. It is actually in there, but hidden away in Manage My TiVo -> My TiVo Boxes.

Re: General TiVo Discussion Part 3
 

Thanks. I got it working through the link. And it works! Brilliant feature.

Re: General TiVo Discussion Part 3
 

Love this thread got so many good tips from it, just for the record here is VM own TiVo help website link

Re: General TiVo Discussion Part 3
 

I've read on here that VM are updating TiVo this Autumn can anyone give me a quick low down of whats happening?

Re: General TiVo Discussion Part 3
 

All l have heard is they are doing a update but as to whats on it l don't know.

Re: General TiVo Discussion Part 3
 

Last night all the lights came on on my tivo box and it shut down took ages to reboot/

Re: General TiVo Discussion Part 3
 

Please stick to the topic. ---------- Post added at 22:57 ---------- Previous post was at 22:56 ---------- Indeed they are. unable to reveal details on here though.

Mostly stability and speed of the UI I would think.

Re: General TiVo Discussion Part 3
 

Yeah quicker responses would be welcomed. How about more apps ?

Re: General TiVo Discussion Part 3
 

Apps would be seperate from any system updates.

Re: General TiVo Discussion Part 3
 

I did hear that the red screens are changing colours as apparently a lot say its hard on the eyes, I Wont say who told me this but he sounded genuine.

Re: General TiVo Discussion Part 3
 

Is the screen turning blue...

Re: General TiVo Discussion Part 3
 

I like the red - I think it's better than the TiVo blue which I personally think looks a little cheap. Besides that, red is obviously Virgin corporate so I can't see it being anything drastic, if at all. That said, something needs to be done around the Sky on demand screen. I understand the reasons for it, but it's very jarring. It would almost be better to give up any red on those screens and just accept that there's a price to be paid for carrying certain content.

Re: General TiVo Discussion Part 3
 

Thanks for the reply

:)

Re: General TiVo Discussion Part 3
 

Does anyone know what sort of circumstances you need to have to get a free upgrade to a 1TB TiVo? That was all I was told, but they didn't say anything about what those circumstances are.

Asking for a relative btw, managing just on a 500GB box.

---------- Post added at 14:12 ---------- Previous post was at 13:33 ----------

Also, if they already have a TiVo box wouldn't they be able to only pay the activation fee rather than the installation fee, as it would surely be a case of swapping the boxes and sending back the 500GB one.

Re: General TiVo Discussion Part 3
 

As far as I'm aware there is no free upgrade route between 500GB and 1TB

The cheapest if available would be a self install for the 1TB box which would cost £20 delivery and £49.95 activation.

Re: General TiVo Discussion Part 3
 

Would that be added to the next months bill or is it paid upfront?

Re: General TiVo Discussion Part 3
 

Normal process is for it to be added onto the next available bill

Re: General TiVo Discussion Part 3
 

Thanks Ben, will let them know. I assume to do a self install you would need to call them to arrange it rather than through My Virgin Media?

Re: General TiVo Discussion Part 3
 

I'd recommend doing that yes.

Re: General TiVo Discussion Part 3
 

tivo boxes are ugly

Re: General TiVo Discussion Part 3
 

Gee thanks for that amazing post. I'll be able to sleep at night now you've shared that thought.

Re: General TiVo Discussion Part 3
 

No need to be rude dear.

Re: General TiVo Discussion Part 3
 

Well each to their own opinion.:)

Re: General TiVo Discussion Part 3
 

I think they would be nicer if they were a gloss black finish.

Re: General TiVo Discussion Part 3
 

:LOL: Erm, a bit like you and your good mate Ethel (may she rest in peace) then:erm::p:;):):D.

It can be as ugly as it wants in my eyes,as long it works!

Re: General TiVo Discussion Part 3
 

Ditto. Does it matter what it looks like as long as it does what it should do then who gives a flying javelin if it looks nice or not?

Re: General TiVo Discussion Part 3
 

Oh I say! may the lord forgive you.

Re: General TiVo Discussion Part 3
 

Beauty really is in the eye of the beholder! I think they look great. In fact, I've always thought they look great, and still do, even though as I've got to know them over time my love for what's inside has diminished (pretty much with each new Virgin upgrade)!

Re: General TiVo Discussion Part 3
 

Does anyone know why channel numbers are not on the box like all other virgin boxes even going back to cabletel days.

Re: General TiVo Discussion Part 3
 

The older non-recordable boxes could only tune to one TV channel so displaying the channel number worked. Even with the V+ HD boxes, there is only one live TV tuner and two separate recording tuners, so the number on the front showed what the Live TV tuner was set to show.

TiVo has three tuners all of which can record or show Live TV, so what you're actually watching can be on any of the three tuners - therefore you can't show three different channel numbers at the same time.

Re: General TiVo Discussion Part 3
 

I too wondered about the missing channel number. Thanks for the explanation Ben. :)

Re: General TiVo Discussion Part 3
 

Has anyone heard about the TiVo Mega? It looks absolutely nuts!

http://www.t3.com/news/tivo-launches...owerhouse#null

Shame on anyone who asks when it's coming to VM, you really will have more money than sense :p:

Re: General TiVo Discussion Part 3
 

Sounds good, but it's impractical. What happens when it dies, which is all too often on the existing boxes?

The answer surely lies in the cloud, and so this machine is already out of date.

Re: General TiVo Discussion Part 3
 

Chuffing hell. Even if I had the money and lived in America I wouldn't buy it. Looks too big and probably makes a lot of noise.

Re: General TiVo Discussion Part 3
 

Yes, it's not a pretty sight, is it? Not one of TIVO's best efforts!

Re: General TiVo Discussion Part 3
 

TiVo are doing the 'proper' cloud too http://www.engadget.com/2014/01/07/t...dvr-prototype/

However I think the whole 'in home' mega install is a lot more popular in the US than it is over here - there are quite a few products available over there where you can load up your DVD / Blu-Ray collections onto a server http://www.kaleidescape.com/products/

I'm assuming this is who TiVo are aiming it at - and it would likely sit within a server room, rather than being on show.

Re: General TiVo Discussion Part 3
 

Until the rights holders impose their draconian restrictions on cloud storage that is.

Re: General TiVo Discussion Part 3
 

Jesus H, now that's one ugly mod edit.....:Yikes: You'd need to be tied to your chair 24/7 to even get close to watching everything it can hold, now that really is sad.

Re: General TiVo Discussion Part 3
 

I think it's more so you never have to delete anything again or even risk loosing recordings. and it's a rack mount so you wouldn't ever need to see the actual thing.

---------- Post added at 15:41 ---------- Previous post was at 15:36 ----------

It's not a single HDD it's a multi drive setup configured in RAID 5 with the drives being hot swapable.

So chances of it ever dying is very slim.

---------- Post added at 15:43 ---------- Previous post was at 15:41 ----------

It's not meant to look pretty. It's a mass storage device to be rack mounted meaning it will be hidden away so you'd never see or hear it.

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

Improved start up time is good news

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

Taken from Twitter

Retweeted by What Hi-Fi?
Joe Cox @TheRealJoeCox · 10m
At Virgin HQ waiting to hear some TiVo news.

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

I rather like the colours....

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

http://thenextweb.com/uk/2014/09/12/...-tv-customers/

https://www.cable.co.uk/news/new-app...ivo-700000104/

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

I really hope they look better 'in the flesh' than the above screen shots!

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

Think they're great Bat.... this is good news.

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

Pastel purple!? Really? Did they let a woman choose the colour? :D

Ooops... I'm in for it now!

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

l cannot see anything wrong with the colour PB but then again what do l know.:dig:

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

I like purple as a colour and honestly think that looks pretty good.

Now my main hope is the interface comes with the efficiency and speed upgrade it is billed as doing. The I like the TiVo system but it does chug a bit at times.

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

Usually I would be excited about this but, I have recieved bad news today.

Looks good, nice and modern. I wonder why the 'infinity' logo is used without the words Virgin Media in it?

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

Let's hope it's better than Virgin's other TiVo "upgrades".

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

Excellent news, i like this part the most...

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

Why what was wrong with the others Andy?.

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

More here:

http://www.pocket-lint.com/news/1309...coming-october

and - doesn't say much but may be interesting for some:

https://www.youtube.com/watch?v=4H3z-AGhGxs

Re: General TiVo Discussion Part 3
 

TiVo UI and navigation overhauled with a focus on discovery and recommendations

*some VM customers will see the new interface next week

http://thenextweb.com/uk/2014/09/12/...-tv-customers/

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

I agree Den, I thought it was a good upgrade; more HD screens and the mini TV window in menus that were used a lot but previously didn't have them.

---------- Post added at 16:36 ---------- Previous post was at 16:29 ----------

Interesting; a much more muted pure in the pocket Lint pics

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

sorry for your loss Dot

Re: General TiVo Discussion Part 3
 

Nah. Sorry VM, this upgrade is going to suck. Hopefully they will still have the option of having the black and white look. Will be using that instead of this plum colour. Awful.

Re: General TiVo Discussion Part 3
 

Sorry Mark but there will be no other option from what l know.:nono:

Re: General TiVo Discussion Part 3
 

They still seem to be stuck in that World Wide Web circa 2000 look...

Re: General TiVo Discussion Part 3
 

I personally love the new look. So much sharper and cleaner looking.

Re: Coming Soon to Virgin TV (2014) Vol. 3
 

They did a deal with TiVo to use their kit and then ruined one of its key features - suggestions.