Re: TiVo
 

:wavey: :welcome: :waving: to the forum

Re: TiVo
 

Yes it used an IR blaster to change channels on the STB and record. It was very reliable though, recording clashes were always sorted by it finding repeats. Even now the season pass I set for Top gear in 2001 still works and tries to flick the V+ STB over, which was good as I never realised the new series was starting. Hopefully the new box remembers series links between series? The only downside is the £10/month just for the EPG data!

Re: TiVo
 

Thank you. I've lurked here for ages but finally decided to join and post.

---------- Post added at 15:49 ---------- Previous post was at 15:45 ----------

This is what I loved about TiVo. It was so reliable and remembered everything. The number of times we were surprised because a favourite series had been picked up again by TiVo. Also, we quite often came across interesting programmes recorded as suggestions. Wishlists are brilliant. The list can go on and on. All this on a ten year old, single tuner device.

Re: TiVo
 

Shhhhhhhhhhhhhhh you'll upset muppetman. :grind::grind::grind:

---------- Post added at 15:58 ---------- Previous post was at 15:53 ----------

Listening to the tivo owners it sounds like it was ahead of its time in spec, so is there really going to be that much of an improvement 10 years on, you can only do so much. Will the hype live up to the expectation or will we come down to earth with a bang.

Re: TiVo
 

Sorry. I wasn't told to keep quiet about it. In fact I can't keep quiet about it and have bored everyone silly with it.

Re: TiVo
 

Don't worry he's only joking , I hope you enjoy it , but we'res mine :mad: LOL

Re: TiVo
 

Yes, but the 10 year old TiVo software is so much better than V+ and Sky+. From what I've seen, the new TiVo software has a few extras in it but I'd settle just for a Series 1 TiVo that did HD.

Re: TiVo
 

just spoke to sales enquiring about tvio , i was told it had not launched yet and the do
not know the prices for exsiting customers on any package , the prices on the site
are for new customers. is there another department that answers question on tvio,
as people are having it installed it has launched .

Re: TiVo
 

The VM TiVo places TiVo firmly in 2011... you'll love it TeresaTT, I'm sure

https://www.cableforum.co.uk/images/...2011/03/62.gif

---------- Post added at 16:24 ---------- Previous post was at 16:23 ----------

You can't contact the TiVo Team, they are working through the pre-regs at the moment.

Re: TiVo
 

Got my Superhub and 30mb speed upgrade , hopefully TIVO next then some more HD.

Re: TiVo
 

Thats VM spin for "they lost muppetmans phonenumber its in the shredder, can we piece these numbers back together somehow, is that a 6 or a 9 " :Yikes:

Re: TiVo
 

Don't say that, it's likely to cause him to be like this...

https://www.cableforum.co.uk/images/...2011/03/72.gif

Re: TiVo
 

If they ring they ring I'm chilled out , it's only as the money's burning a hole in my pocket.

Re: TiVo
 

Re: TiVo
 

I did see there was a technical fault with land lines in your area, hope its sorted soon :hyper::hyper::hyper:

Re: TiVo
 

TIVO next but im impressed with these speeds.

https://www.cableforum.co.uk/images/...011/02/139.png

---------- Post added at 16:48 ---------- Previous post was at 16:46 ----------

Well the TIVO calls are coming not a million miles from where I live LOL:bigcry:

Re: TiVo
 

good speeds, upload twice as quick as my 50mb service

---------- Post added at 16:53 ---------- Previous post was at 16:50 ----------


is that because its a telewest isp not virginmedia ?

Re: TiVo
 

Most likely your area has not had the upstream improvement work carried out yet. If so you would have 5mb upload on 50mb.

Re: TiVo
 

Re: TiVo
 

Good luck with the Superhub.:)

Please let us know what you think of the WiFi performance. But maybe start a new thread as this one is for TiVo only.

Re: TiVo
 

Re: TiVo
 

With Tivo now starting to be installed
Any ideas on the date for the third tuner activation ?

Re: TiVo
 

and the gag notice must have been lifted now too ;)

Re: TiVo
 

I'm still waiting for my first and second tuner to be activated :PP:

Re: TiVo
 

On the Tivo community forum they are being told that they can order extra Tivos. One guy is talking about getting three. The number of regular customers on here that have had a call is pitifully small.

Re: TiVo
 

Sounds not fair but suspect that if VM visit a house, it is easy enough to install multiple boxes in one go. So the limit is not how many boxes are available but how many visits they can arrange with limited trained resources?

Re: TiVo
 

Still wrong in my opinion.

Re: TiVo
 

How's your WiFi muppetman?

Re: TiVo
 

Ok so far no probs, unlike my TIVO I haven't got LOL :mad:

Re: TiVo
 

At least you have your new Hub to play with!:)


I've resigned myself at this stage to not having Tivo for quite a while. There are no new installs being reported here after the initial TivoS1 batch.:upyours:

Re: TiVo
 

bugger, have been a long term Tivo user, moved house recently and I have two Tivos with lifetime subs sitting boxed up in the garage as not had a chance to unpack so missed out on pre-registering as a S1 user :-(

Re: TiVo
 

I'm a S1 Tivo user and had two missed calls on Tuesday. Radio silence since ... Has anyone been able to call back? Do you know if they are still running through the list? Trying not to sound desperate:erm:

Re: TiVo
 

If you have been rung and are an S1 owner you may want to read this thread:

http://www.tivocommunity.com/tivo-vb...d.php?t=463851

Re: TiVo
 

May be true, but I'd be surprised if they did that. When V+ rolled out it was one per household till everyone who wanted one had one.

Re: TiVo
 

I would like to see proof of that as it is rather unlikely when they have customers chomping at the bit waiting for the release.

Re: TiVo
 

It's true. As the TiVo installs have moved into the next stage then people can have as many as they want when they are contacted

Of course they have to pay the standard fees for each one.

Re: TiVo
 

Now that really made me laugh especially as we have so many people wanting one now, it just goes to show money talks.https://www.cableforum.co.uk/images/...2012/12/10.gifhttps://www.cableforum.co.uk/images/...2012/12/10.gifhttps://www.cableforum.co.uk/images/...2012/12/10.gif

Re: TiVo
 

That really is bad considering the apparant short supply of TIVO boxes.

It's bad enough that TIVO S1 owners are being given priority over long term VM customers, without giving them more than one box when there is a box shortage

Re: TiVo
 

Who said there was a box shortage.

Just because Virgin are managing who gets the boxes doesn't mean they haven't got enough

And personally I think it's brilliant idea to target the S1 TiVo users first, as they are much more likely to pick up the concept straight away and then be advocates of it to others

As has been seen elsewhere most other people see it just as 'a new V+ HD with a different EPG' when it's so much more than that

Re: TiVo
 

Totally agree, Ben. There has been alot of that being posted on forums. Some have been posting "it's just a new EPG and bigger hard-drive"

Re: TiVo
 

Are you saying there isn't a box shortage?

And yes, us non S1 users are so thick, we wouldn't be able to work out how to use TIVO and so wouldn't give a recommendation to other people because of this. :rolleyes:

Are you serious?

That's not like you Ben; bit surprised by that comment.

Re: TiVo
 

I'm saying it's not going to make a difference if people want more than one box and pay for it. They aren't getting them free, they are paying £199 per box if they want more than one! How is that unfair?!

I wish you wouldn't put words into my mouth.

I did not say non TiVo users were thick.

However, Virgin's whole strategy for TiVo is word of mouth, customer recommendation etc. So S1 TiVo users are definately going to be advocates for it as they've been using the system in some form for the last 10 years or so

Re: TiVo
 

There isn't a shortage, no.

Re: TiVo
 

I have no issues with S1 (whether Virgin customers or not) having Tivo's first. I think it's actually quite fair once I heard how that whole original TiVo fiasco went down with people paying lifetime subs and then having nothing to show for it.

And while of course I'd like one tomorrow, I can wait till my turn comes - even if it's not till summer. I've survived without one this long I don't think it will kill me to wait longer - plus everyone else gets to work out the bugs ;)

Re: TiVo
 

There may not be a shortage of boxes but there certainly is a shortage of calls to non TivoS1 members of this forum. It's hard to swallow when we see the boxes going to people who have not even been VM customers.:td:

Re: TiVo
 

To say S1 users are more capable of advocating TIVO is ridiculous. Everyone who seems to have got one raves about it. What's better than fresh enthusiasm for a great new product to spread the word?

And, I'm sorry, but you were infering that non S1 TIVO users weren't as capable of promoting TIVO as S1 users. The use of the word 'thick' was to emphasise the sarcastic reply, which in my view, your answer deserved, as per the relevant emoticon.

If you think Virgins policy of giving priority to S1 users over long term VIP and XL users, you're entitled to your opinion, but I disagree.

I said I was surprised at your response because of the great advice you've given over the years both on this and the Digital spy forums, for which I'm very thankful for.

---------- Post added at 18:43 ---------- Previous post was at 18:25 ----------

Thanks for the info that there are enough boxes DF.

If that is the case, then yes, I agree there isn't a problem in customers having more than one box.

So, just to be clear, there are enough boxes for everyone who pre-registered to have one, and if there was infinite install capacity, we could all have one in our homes in the next few days?

Re: TiVo
 

There will be enough boxes being produced to fullfil the installs being booked.

If I was to guess I would think it's fairly close to a JIT process, with enough extra to cover any additional box requests. Virgin know how many installs they can complete in a week, and how many people pre-registered so can plan appropriately.

This isn't a bad thing, as quite a lot of companies operate orders in the same way. In the next few years then TiVo will become stock so less brand new boxes will be produced and more will be returned and refurbished.

Re: TiVo
 

So, based on the number of people on the Pre register list and the install capacity, when will the last installs of pre-registered list happen? Feb?, March?. Later?

And, after the S1 installs, will they be working to a specific selection method of customers; for example VIP followed by XL customers followed by non XL prepared to upgrade? That seems the fairest way to me, even though as a triple XL, I'll come after the VIPs.

Re: TiVo
 

Well according to the person who already has a Tivo box installed he "thinks" the EPG is still static and not dynamic which will be a real real shame if that turns out to be true!

Re: TiVo
 

Honestly? Haven't a clue

Thanks for being honest.

When I pre registered, I got an email saying I'd be one of the first to get TIVO.

Any day now then! :D

Re: TiVo
 

What's to get about TIVO it's a new box far more advanced than maybe the current batch of PVR's but come on Ben you dont need a masters degree to operate it or get the whole concept.

---------- Post added at 19:09 ---------- Previous post was at 19:08 ----------

You'll get it like the bulk of us mate in Arch or April.

---------- Post added at 19:10 ---------- Previous post was at 19:09 ----------

You'll get it like the bulk of us mate in March or April.

Re: TiVo
 

Please specify a year :D

Re: TiVo
 

2011 trust me I had this info relayed to me from the executives office , he said 20000 had pre registered , 5000 would get it soon and the remainder would be end of March - start of April then eventually open to everybody so I wouldn't hold your breath for a call just yet. He also said the pre reg were being picked at random.

Re: TiVo
 

Apart from S1 users.

Re: TiVo
 

According to Ben they are the only ones who can operate it. :D

Re: TiVo
 

:banghead:

Re: TiVo
 

That what we would be doing if we got one :banghead:

Re: TiVo
 

Please don't do that Ben; you're too valuable to be out of action with a head injury.

Re: TiVo
 

I would have thought that you were smarter than the average american user.

[img]Download Failed (1)[/img]

Re: TiVo
 

I'm only joking Ben don't take it to heart just a bit of fun.

Re: TiVo
 

I'm prepared to spend my time practicing on a suitable Fisher Price toy, if that would help? :D

Re: TiVo
 

Looking forward to the Remote record , wish lists , search and larger drive mostly.

---------- Post added at 19:34 ---------- Previous post was at 19:33 ----------

Can you get the audio book LOL :D

Re: TiVo
 

I do think this first roll out was poorly organised and unfair on the long term loyal customers who have been early adopters of most kit over the years... £50/m for 512k broadband anyone + £150 for the modem?

From what I gather this has been done with an autodialler picking numbers from random out of the lists of people who registered interest whether they've been with VM one month or 15 years.


A.

Re: TiVo
 

[img]Download Failed (1)[/img]

Re: TiVo
 

ha ha.. :D

Re: TiVo
 

To be honest it wouldn't matter which way they did it, as which ever way it would be unfair to a set of people

Random is probably the only way to make is fair as possible for those that pre registered

Re: TiVo
 

I would agree if it would randomly ring mine LOL :-)

Re: TiVo
 

Maybe that's what's taking the time and causing delay; organising the gun licence to go with the TIVO?

Re: TiVo
 

Well virgin are planning a special tivo deal for vip customers, so I wouldnt take a tivo at £149 now.

Regards

John.

Re: TiVo
 

Can Tivo record saved programs to a DVD recorder in the same way as you can with a V+ box?

Thanks,

Andy

Re: TiVo
 

Do you have a source for this?

---------- Post added at 20:09 ---------- Previous post was at 20:04 ----------

I'd be interested to know this, although I don't use that functionality that often.

It's been reported on the TIVO forums that both the scart and HDMI output at the same time, so I guess you could always do it by watching the programme (assuming you use HDMI for your TV connection).

I hope the scart is RGB capable instead of the composite output on the VCR socket on the V+

Re: TiVo
 

An email from an executive director, I asked what the offer would be but havent received a reply yet.

Regards

John

Re: TiVo
 

Thanks.

Unless taking the new VIP TIVO pack includes something like free install of TIVO, then would already having the TIVO make a difference to going to the VIP TIVO pack?

Maybe this is the reason for the delay to releasing TIVO to non S1 customers --- all pricing options need to be anounced, so people know all the options available? Only new customer prices have been officially anounced as far as I'm aware.

Re: TiVo
 

No, you'd have to use normal playback if you wanted to copy to DVD.

Re: TiVo
 

Thanks, I can live with that!

Andy

Re: TiVo
 

The problem is the random is 'random out of the total list' not 'random out of those who haven't been called yet'.

So I hear that someone was called today twice within one hour, despite having bought Tivo on the first call (and some getting 3-4 calls over a couple of days).. and others (including me) not called at all.

That's a horrible way to do it from a resource point of view, as your limited number of people who are making the calls are going to be spending an increasing amount of time making wasted phone calls (as number of people not called decreases, the chances of the random number generator picking someone not called decreases also).

You could also improve the process by pre-checking whether the calleee was in a VM area (again, reports of people who can't get virgin getting 2-3 calls).

Re: TiVo
 

Isn't that the same way you'd do it from a V+ box or have I missed something all this time?

Re: TiVo
 

They should not be getting multiple calls as the will be notes on the account so the agents are not doing their jobs correctly if that has happened.

Re: TiVo
 

No, on a V+ box there is a function where you can record a programme to a DVD disc and use the V+ box as normal at the same time.

V+ Extras > Copy to VCR/DVD.

Re: TiVo
 

Thats my take on the situation too and would explain the lack of calls to non s1 tivo customers.

Regards

John.

Re: TiVo
 

Being ever the optomist, will the TIVO team be calling people over the weekend --- Saturday, sunday, or both?

Thanks

Re: TiVo
 

Have a look at tivocommunity.org - this appears common, and a source of much frustration.

Some quotes:

"I got two calls inside of an hour (possibly as I signed up for the offer, here and via VM, so probably got on two lists) - from two different people, so there are at *least* two

Scarily the 2nd guy didn't seem to have checked the system to show I had an order already placed...."

"Guy who rang me twice yesterday on 2 numbers (same bloke) was quite frustrated that his list wasn't postcode checked (no cable service) and hadn't been deduped (calling me twice)."

"Just this minute had a second phone call to say "As I was a previous S1 owner I would be offered a good deal" - but as he was just about to tell me what the deal was he realised that I had already been phoned from the other list!"

That was just 30 seconds searching..

Re: TiVo
 

I believe you but it should not happen.

https://www.cableforum.co.uk/images/...011/02/109.jpg

Re: TiVo
 

Not sure if it matters - but I think TiVo CS is closed on Sunday due to computer work

Re: TiVo
 

It tells you on the IVR when you ring in that all Customer Services are closed on Sunday due to upgrade work on their systems and to callback on Monday.

Technical Support is open for business as usual though.

Re: TiVo
 

They are affected too though as they have no main system access, same as everyone else.

Re: TiVo
 

We are not in Sunday so was only made aware of Customer Services, so we will be busy on Monday morning.;)

Re: TiVo
 

My TiVo was installed today. Takes some time but the techie (Mark) was excellent and the install includes some training. It is black and no front display, just some coloured LEDs. My V+ was quite noisy this is silent, even when running. The remote is very different too. Need to get used to a very different layout.

There are some issues that I've fed back but this may be partly due to my TV which is not HD (28" CRT Sony). Looking forward to more playing. Kids know how to vote their shows.

It is quite different to the V/V+ EPG and will take some getting used to. Want the 3rd tuner turned on.

AFAIK I've not signed any NDA but I'll keep the negatives to myself for now. This will give the developers time to get more fixes out.

Re: TiVo
 

Quick question for you if you don't mind. With only two tuners at present, how does TiVo deal with consecutive recordings? I'm assuming you are stuck watching one of the channels in the time between the first finishing and the second starting. Or is it clever enough to stop recording as soon as the show is finished so keeps padding down to a minimum?

This is the only thing putting me off ordering if I get the call, that 3rd tuner helps so much.

Thanks in advance

Re: TiVo
 

Well l am still waiting, how long does it take for paint to dry.

Re: TiVo
 

I don't think this thread is good for anybody's health. Especially since there's a couple of members who's only contribution seems to be 'ner-ner-ne-ner-ner'.

Re: TiVo
 

Total disaster from launch ie

Nobody knows concrete prices.
No logical method gone into pre orders
Non VM customers have had one before existing customers (who cares if there x series 1 customers this is a VM product.)

Re: TiVo
 

In a way though, they have you over a barrel. You want TiVo, they know that - so you're not going to defect to Sky since they don't have TiVo.

They're still getting revenue from you.

They have, whilst making you wait, opened up some new revenue streams from non-VM S1 owners.

If I were you, I'd e-mail the CEO's office and just tell them how you feel and that unless you get a call within a reasonable amount of time offering you TiVo you'll take your business to Sky.

Re: TiVo
 

If you check the VM offical forum some people are reporting that they have received a TiVo remote through the post with instructions how to get their free TiVo box installed for free! One didn't either register an interest in TiVo! Some people are suggesting it's for VIP customers but I haven't received one!

Can any VM employees shed any light on this?

Re: TiVo
 

I totally agree with you a shambolic state of affairs.

Re: TiVo
 

Do not know that ( dependant on the paint ), but the last time that someone posted it online they got about 38,000 views:D

Re: TiVo
 

VIP50 customers. See the "1 in a thousand" thread.

Re: TiVo
 

Re: TiVo
 

Does anyone have an opinion on the upscaling of Standard definition channels on their new Tivo?